5/5
Trustpilotvery helpful staff.
very helpful staff.would highly recommend.
Agent replied · 17 June 2024
Hi David and DianeThank you so much for your review and 5 stars.It is much appreciated.Regards.Simon Wright.Director.
Trusted Agent profile · Spennymoor
Robinsons Spennymoor reviews
★★★★★
1,837 reviews across 2 platforms
11 Cheapside, Spennymoor, DL16 6QE
Robinsons's office in Spennymoor, at 11 Cheapside, is rated 4.8 out of 5 across 1,837 reviews on two platforms, including 66 Google reviews rated 4.3.
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Reviews
Every review we hold for the Spennymoor office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat communication and service
Great communication and service. Highly recommended.
Agent replied · 17 June 2024
Hi ClareThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotVery good professional and complete…
Very good professional and complete service.
Agent replied · 17 June 2024
Hi Mr TaylorThank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.
5/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Thank you for the 5 star review Una. Kind Regards Sam
1/5
TrustpilotNot good
Terrible. Staffs attitude is not good.
Agent replied · 17 June 2024
Hi OliWe have tried to reach you to discuss your review, We are unable to identify you from our database.We take very seriously the service we deliver and when a client appears to be unhappy we always try to investigate the situation and apologise where necessary.Kind Regards.Simon Wright.Director.
5/5
TrustpilotExcellent viewing feedback and friendly…
Excellent viewing feedback and friendly staff
Agent replied · 17 June 2024
Hi RalphThank you for these positive comments ref to our Chester Le Street Office. It is appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotGreat service and great communication…
Great service and great communication throughout.
Agent replied · 17 June 2024
Hi AFThank you for your review and 5 stars. It is appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotVery helpful Nice people highly…
Very helpful Nice people highly recommend
Agent replied · 17 June 2024
Hi Laurathank you very much for your review and 5 stars. it is much apprciated.Regards.Simon Wright.Director.
4/5
TrustpilotNo issues
No issues. Easy house purchase.
Agent replied · 17 June 2024
Hi Mr and Mrs BarrThank you for your review and 4 stars. It is appreciated.Regards.Simon Wright.
5/5
TrustpilotHouse sale.
Great helpful staff, excellent service.
Agent replied · 17 June 2024
Hi Mrs TurnerThank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotGreat Estate agent
Great Estate agent Active/Friendly/helpful/
Agent replied · 17 June 2024
Hi Mr KohestaniThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
4/5
Trustpilotgood job
good job not much fuss
Agent replied · 17 June 2024
Hi StephenThank you for your review and 5 stars. It is much appreciated.Cheers.Simon Wright.Director
3/5
TrustpilotVery poor service
Very poor service, not recommended
Agent replied · 17 June 2024
Hi Mr SlaterThank you for your comments. I am sorry that in this case you felt the service was not up to our usual standards. We pride ourselves on delivering quality service to our clients and can use the comments clients make to improve where things “went wrong”Thanks again for posting your review.Regards.Simon Wright.Director.
5/5
TrustpilotVery efficient
Very efficient, friendly and speedy
Agent replied · 17 June 2024
Hi GaryThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.
4/5
TrustpilotSlick
Slick, professional service throughout transaction.
Agent replied · 17 June 2024
Hi Jeffthanks for the review and positive comments.cheerssimon
5/5
TrustpilotGreat service
Great service. Would definitely recommend.
Agent replied · 17 June 2024
Hi NicolaThank you very much for your review and 5 stars. It is much appreciated.ThanksSimon WrightDirector
1/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Thank you’re for your review. We’re sorry to see you’ve rated us one star. As no comments have been provided and we can’t identify you from your Google profile, we’re unable to understand what has led to this rating. We pride ourselves on providing a professional and personal service to all our clients, buyers, sellers, landlords and tenants, and we’d welcome the opportunity to investigate any concerns. Please contact our office directly so we can discuss your experience and work towards resolving any issues. We appreciate all genuine feedback and are always striving to improve. Kind Regards Sam Jones Branch Manager
1/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Thank you for your review. We’re sorry to see you’ve rated us one star. As no comments have been provided and we can’t identify you from your Google profile, we’re unable to understand what has led to this rating. We pride ourselves on providing a professional and personal service to all our clients, buyers, sellers, landlords and tenants, and we’d welcome the opportunity to investigate any concerns. Please contact our office directly so we can discuss your experience and work towards resolving any issues. We appreciate all genuine feedback and are always striving to improve. Kind Regards Sam Jones Branch Manager
5/5
TrustpilotHad a great experience with Danny…
Had a great experience with Danny Naylor at the Ingleby Barwick branch. All the dealings I had with him were brilliant, always returned my calls and was very friendly yet professional.
5/5
TrustpilotWould easily recommend
Great customer service - always answered questions promptly and picked up my phone calls, particuarly during stressful times.I was a first time buyer, so Robinson's was great.
5/5
TrustpilotPleasant staff especially Ann and Keith
Rating only, no written review.
Agent replied · 21 March 2026
Thank you John for your recent review of our Robinsons Estate Agents Durham Office, it is very much appreciated. Regards Robinsons Management Team
5/5
TrustpilotExcellent service from beginning to end…
Excellent service from beginning to end despite several ups and downs with our sale. Very satisfied. All staff friendly and very helpful.
5/5
TrustpilotFinally!
Agent replied · 21 March 2026
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future. Kind regards, Robinsons Management Team
1/5
GoogleAwful experience and customer service. I would avoid Robinson's Spennymoor at all costs
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Spennymoor.
