Trusted Agent profile · Spennymoor
★★★★★
1,837 reviews across 2 platforms
11 Cheapside, Spennymoor, DL16 6QE
Robinsons's office in Spennymoor, at 11 Cheapside, is rated 4.8 out of 5 across 1,837 reviews on two platforms, including 66 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Spennymoor.
Every review we hold for the Spennymoor office, from every platform, shown as written. First names only.
4/5
TrustpilotVery attentive to all aspects of the…
Very attentive to all aspects of the sale and purchase; we have really appreciated the regular contact to keep us updated on the process.
Hi ReaThank you very much for your positive comments ref our Stockton office. it is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotFantastic staff
Fantastic staff, very professional yet approachable. Communication was excellent and kept us informed all the way through the moving process. Highly recommended.
Hi Kirsty,Thank you so much for your excellent review and 5 stars. I know all the staff at Ingleby Barwick will be very pleased.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotGreat estate agents
Great estate agents! Fab at booking you in for viewings, always a speedy email response and very fast with handling quires.
Hi Miss ShannonThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
2/5
TrustpilotLack of communication and care
Lack of communication, updates and contact - especially needed in covid times. No priority given to my house sale.
Hi DensonThank you for your review. We do take very seriously every review we recieve as it does give us a good insight into how our service levels are being judged by our clients. I am sorry you feel the communication was not of the standard you had hoped. We are also finding the current Covid situation very challenging and the whole property moving timescale is taking longer. We wish you every happiness for the future.Regards.Simon Wright.Director.
5/5
TrustpilotMoving house experience
Staff were helpful and constantly kept us updated even through the strange and difficult times of the COVID 19 pandemic
Hi Mr and Mrs Grant,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotRobinsons have a professional service
Robinsons offered a very professional and friendly service while we sold our house and kept us informed throughout. I would definitely recommend them.
Hi CustomerThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotRobinson’s give continuity!
With Robinson’s there was a continuity of potential buyers and due to this it was only a short time before the sale went through.
Hi MarkThank you for your review and 5 stars. It is much appreciated.Regards.Simon
5/5
TrustpilotBrilliant service from start to finish…
Brilliant service from start to finish and would highly recommend and faultless service from the Darlington Branch.
Hi Hayley,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotFriendly but professional service…
Friendly but professional service received from all of the staff at Robinsons. Did what was asked by us and offered by them!
Hi JayneThank you so much for your review and 5 stars.It is much appreciated.RegardsSimon Wright.Director.
5/5
TrustpilotExcellent
The service we received was excellent throughout and we are very grateful, as we have also written privately to the people concerned.
Hi BarbaraThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent
Excellent, customer oriented service. Great help, always did what they said they would. Fantastic approach to getting things done!
Hi EmmaThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotVery helpful
Very helpful. Kept us updated regularly with any updates during the lockdown period. Friendly staff and good all round service.
Hi Mr and Mrs Bland,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon WrightDirector.
5/5
TrustpilotHad a fantastic service from Robinsons…
Had a fantastic service from Robinsons ... great customer service, and everything dealt with efficiently and swiftly. Would recommend highly 👍
Hi Mrs Cross,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service, happy customers.
Excellent service from Robinson's at Spennymoor. Staff are professional, courteous and keep you informed without having to be reminded. I would certainly recommend them.
Hi KarenThank you so much for your comments ref the Spennymoor office. I will pass on your good wishes to the team.Thanks again.Simon WrightDirector.
5/5
TrustpilotExcellent service
Excellent service, professional and friendly. Special mention for Sharon and Ryan based in sedgefield
Hi GrahamThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotAs the purchaser
As the purchaser of a property, I found Stacey consistently courteous, responsive and helpful. Thank you!
Hi Ms GrottoThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotI was very pleased with everything the…
I was very pleased with everything the staff did for me and the sale of my house
Hi Doreen,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotBrilliant service from all the team
Brilliant service from all the team, but especially from Alex and Barbara. A quick offer on our property. Thank you.
Hi Craig and Ebony,Thank you so much for your review and 5 stars ref to our Crook Office. The team there will be delighted.Regards.Simon Wright.Director.
5/5
TrustpilotBuying selling and renting
Buying selling and rentingUse Robinsons on a regular basis always receive a good level of service one of the better agents in the village
Hi PeterThank you so much for your review. The staff at Sedgefield will be chuffed with your comments.I will pass them onto Sharon, Sam and Anita.CheersSimon
4/5
Trustpilotfeedback from Mr and Mrs Spence Vendors
Very good service from the lady who came out to value the property and on the whole from the sales team.
Hi Mr and Mrs Spence,Thank you for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotFrom initial phone call to completion…
From initial phone call to completion date all the staff where really good, very professional and experienced couldn’t fault them. Thank you
Hi LindaThank you so much for your review and 5 stars.It is much appreciated.RegardsSimon WrightDirector.
5/5
TrustpilotVery good 5 *
Very good, kept us well informed all the way through, even during the lockdown, best agent we have ever used.
Hi Mr Carr,Thank you for your review with ref to our Darlington Office. It has been challenging throughout this difficult period but we are pleased your move went well.Regards.Simon Wright.Director.
5/5
TrustpilotClaire from sales and Lindsey where so…
Claire from sales and Lindsey where so helpful and friendly. A big thank you to them both.
Hi Shaun,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotFantastic staff very helpful Kath…
Fantastic staff very helpful Kath especially couldn’t fault any of the ladies that phoned they were all amazing :)
Hi TraceyThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Spennymoor.
