Every review we hold for the Spennymoor office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service.
Excellent service.. thankyou so much for all your help throughout my moving process.. you alleviated a lot of my stress by always being available to answer my queries and if I had concerns... If you’re looking for a great Estate agent at Robinsons .. Sams your man!
Power · 17 November 2018
Agent replied · 17 June 2024
Hi PowerThis is a great review! Thank you so much. Sam at Bishop will be delighted with your positive comments.I will pass on your good wishes to him personally.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotAbsolutely fantastic service
Absolutely fantastic service. Friendly staff who were always able to answer any queries that I had and always got back to me with information straight away. My house sale went very smoothly thanks to the Crook branch of Robinson’s. Highly recommend.
Adam · 11 February 2021
Agent replied · 17 June 2024
Hi Adam,Great review!!Thank you so much for your positive comments ref our Crook branch. The staff will be delighted.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotVery Professional agents
Very Professional agents. I have had the pleasure of working with Robinsons (as a buyer) on more than one occasion and they have always been effective and efficient. If I ever wish to sell a property in Durham City area, I will certainly use Robinsons.
ROBIN · 15 November 2019
Agent replied · 17 June 2024
Hi ROBINThank you so much for your positive comments ref our Durham Office. The team will delighted.Thanks again.Regards.Simon WrightDirector.
★★★★★ 5/5
TrustpilotRobinson’s were selling the house we…
Robinson’s were selling the house we brought and their service was excellent. Weekly calls to update and check everything was going well. Becky looked after us and was exceptionally polite and helpful. We won’t be moving again but if we did I would use them.
Nina · 31 October 2019
Agent replied · 17 June 2024
Hi Nina.This is a lovely review. Thank you so much. I will personally thank Becky and the team at Middlesbrough for their hard work.Regards.Simon WrightDirector.
★★★★★ 5/5
TrustpilotWe decided to use robinsons as they…
We decided to use robinsons as they appear to be very knowledgeable about the local area, from day 1 when we enquired to now we have had 1st class service from everyone involved, and I would not hesitate in recommending them
Dave · 27 January 2021
Agent replied · 17 June 2024
Hi Dave SThank you so much for your review and 5 stars. It is much aprreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotRobinsons estate agents at Sedgefield…
Robinsons estate agents at Sedgefield are simply the best. Ryan Sharon Jade very professional, & friendly felt like I had known them for years. Would recomend them every time. Thankyou for all your support & help. Xx
Anne · 26 October 2021
Agent replied · 17 June 2024
Hi AnneThank you so much for your review and 5 stars. It is much appreciated.RegardsSimon WrightDirector.
★★★★★ 5/5
TrustpilotExcellent
I am not normally a fan of estate agents ...but cannot recommend Robinsons more! They have been excellent from start to finish.They have kept me updated on every step of our sale . The staff are friendly, helpful and highly professional.Their service is first class !
Susan · 13 March 2019
Agent replied · 17 June 2024
Hi SusanWhat a great review!!Thank you so much for your positive comments in relation to our Stockton Office. The team there will be thrilled.I will pass on your good wishes to them.Thanks again for posting your review.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotChester Le Street Branch
Amazing Service From Karen, Chelsea & Michelle. All staff are so professional and helpful, Nothing is to much trouble. I will definitely use them again. Thank you for all of your help.
Mr · 11 July 2022
Agent replied · 17 June 2024
Fantastic review of our Chester Le Street office Mr Nelson, thank you very much. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotThey did everything they could
The team in the Stockton branch did everything they could and a bit more to sell my property!!!The overall service by the team was excellent, friendly, and always carried out with a smile! So much so, they have and will continue to get my repeat business.
Of · 22 February 2019
Agent replied · 17 June 2024
Hi GordonThank you so much for your positive review in relation to our Stockton office. The team there will be thrilled with your comments. I will pass on your good wishes to them.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotBrilliant Service from Start to Finish
The team at the Sedgefield branch (Ryan,Danni&Sharon) were always extremely helpful and really on the ball when we used them for our house sale. Wouldn't hesitate to recommend! Thank you
Jason · 2 October 2022
Agent replied · 17 June 2024
Thank you for your lovely review, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotExcellent service-.our property sold…
Excellent service-.our property sold within 24 hours of Robinsons being appointed. Richard and Elaine provided all the professional and personal attention we could expect and more.-they also achieved the full asking price. Absolutely exceptional, from initial contact to sale completion. .
Mr · 11 December 2020
Agent replied · 17 June 2024
Hi Mr and Mrs Wagner,Thank you so much for your review and 5 stars. Richard and Elaine and all the team at Middlesbrough will be delighted with your positive comments. I shall pass on your good wishes to them all.Thanks for posting your review.Regards.Simon wright.Director.
★★★★★ 5/5
TrustpilotExcellent service
I’ve used Robinsons for buying and my rentals ( property management ) Becky, as always, was absolutely on the ball . Professional, efficient and kept my updates weekly . I would highly recommend this friendly, helpful and customer focussed team .
Debra · 9 December 2020
Agent replied · 17 June 2024
Hi DebraThank you so much for your review and 5 stars. The team at Marton including Becky will be over the moon. i will pass on your good wishes to them all.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotI have always used Robinsons in the…
I have always used Robinsons in the past because they were very good. They have been even more so this year. Working through a Pandemic, whilst still giving excellent service and regular updates with the sale of my property 10/10 .......
Dianne · 27 November 2020
Agent replied · 17 June 2024
Hi DianneThank you so much for your review and 5 stars. it is much appreciated.Regards.Simon WrightDirector.
★★★★★ 2/5
TrustpilotYour valuation of the property we…
Your valuation of the property we bought was greatly inflated, even in a booming market your estimation was 50k over the value given by the bank and estimators and resulted in unnecessary stress for both buyers and sellers.
Phil · 7 July 2021
Agent replied · 17 June 2024
Hi PhilThank you for your review. I am sorry you feel the valuation was over the market price. In a fast and rising market it is sometimes very difficult to get the price right on all occasions. We would never intentionally overvalue any property. Thank you again for your comments.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotRobinsons have acting as my estate agent
Robinsons have acting as my managing agent for my properties and then managed their sale. Both the rental management and sale were first class. I’d thoroughly recommend them.
Grant · 21 November 2022
Agent replied · 17 June 2024
Thank you very much for your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
GoogleVery happy with all of the staff at robinsons, they have helped me throughout the years with clients for renting and also selling of the property, thankyou to all
Patricia · 10 October 2022
Agent replied · 25 October 2024
Thank you for your 5 Star review Mrs Hall, me and the team would like to wish you all the best moving forward.
Kind Regards
Sam Jones
Branch Manager
★★★★★ 5/5
TrustpilotI can well recommend Robinsons Estate…
I can well recommend Robinsons Estate Agent Durham City. They sold my property quickly the staff were professional, courteous and communication was first class. Thanks again and especially to Mr Keith Mason Senior Branch manager 😊
Guest · 1 November 2021
Agent replied · 17 June 2024
Thank you for your review, Keith will be over the moon with your kind words
★★★★★ 5/5
TrustpilotGood service and communication throughout
Really happy with the service provided by Robinsons to sell my property. Really good communication throughout.
Laura · 8 November 2023
Agent replied · 17 June 2024
That's awesome to hear! Communication is key, especially when it comes to something as significant as selling a property. Thank you for taking the time to review us. Senior ManagerKeith Mason
★★★★★ 5/5
TrustpilotGreat service
Great service, the house was sold for a family member, from Keith valuing the property to completion ( lots of contact with Stacy). Would definitely recommend.
Joanne · 20 January 2023
Agent replied · 17 June 2024
Thank you very much for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotAbsolutely first class throughout from…
Absolutely first class throughout from initial valuation to completion .We were updated regularly and they always returned calls promptly .Particular praise for Stacey who went above and beyond to enable our sale to go through in a timely fashion.No hesitation in recommending this agent.
Paul · 8 August 2019
Agent replied · 17 June 2024
Hi Paul,This is a great review!!!Thank you so much for your very positive comments ref our Durham Office. The team including Stacey will be over the moon with your review and 5 stars.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotWas very pleased overall
Robinsons were very good from start to finish and was always kept in the loop about what was going on. House sale took a little longer than normal due to COVID but went through smoothly never the less.
Mrs · 24 May 2021
Agent replied · 17 June 2024
Hi Mrs Smart, Thank you for your review and 5 stars. It is much appreciated. Regards. Simon Wright. Director.
★★★★★ 5/5
TrustpilotRobinsons dealt with a house purchase
Robinsons dealt with a house purchase for me. They were very reliable. Always got back to me with questions and on the completion date they rang me and made my experience so enjoyable. Would recommend to anyone. Thank you
Tracy · 23 February 2021
Agent replied · 17 June 2024
Hi Tracy,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, Robinsons at Crook office were outstanding. Kept me up to date with the progress all the time, went very smoothly. Nothing was a problem to them. 5 Star service.
Andrea · 24 June 2022
Agent replied · 17 June 2024
Thank you for the lovely review of our Crook office. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotStaff thanks.
Right from the start of the process all the staff where very helpful, communication and information was made available and was only a phone away. To all the staff who worked at Robinsons i just want to say Thank You.
David · 24 November 2020
Agent replied · 17 June 2024
Hi DavidThank you very much indeed for your positive review and 5 stars ref our Darlington Office. All the team will be delighted.Regards.Simon Wright.Director.
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