5/5
TrustpilotBenjamin Templeton at dexters Kentishβ¦
Benjamin Templeton at dexters Kentish Town was very helpful.
Trusted Agent profile Β· Spelthorne
Dexters Sunbury reviews in Spelthorne
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2,088 reviews across 1 platform
22 Thames Street, Lower Sunbury, TW16 6AF, Spelthorne, TW16 6AF
Dexters's office in Spelthorne, at 22 Thames Street, is rated 4.3 out of 5 across 2,088 reviews on 1 platform.
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Tell us what you need and we'll put you in touch. Dexters Sunbury hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Spelthorne.
Reviews
Every review we hold for the Spelthorne office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotJack - attentive and a pleasure to work with
We worked with Jack to find a new place and he was a pleasure to work with. He stayed in touch with us through WhatsApp, which was very helpful for me with my busy work schedule. Jack was attentive, sharp and positive π Thank you for your help!
Agent replied Β· 31 October 2024
Dear Ilona, thank you for your 5* review. We are thrilled to read that you had a positive experience and we hope we can assist you again. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotDanny was very helpful and gave greatβ¦
Danny was very helpful and gave great advice
Agent replied Β· 28 December 2024
Dear Karen, Thank you for taking the time to leave a lovely review regarding Danny. Kind regards, Asma
5/5
TrustpilotYearly inspection.
I was visited by Donalina Gargrupe for my yearly inspection. I found her professional and friendly and she took note of some small outstanding issues. She gave me an update two days later and assured me that everything is being dealt with. Iβm very impressed by her promptness and for keeping me abreast of the small repairs that need to be done. An excellent agent.
Agent replied Β· 31 October 2024
Dear Sharon, Thank you for taking the time to leave a wonderful 5* review. Donalina will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotFast and helpful responses
Fast and helpful responses - Neil Plit has been excellent in helping us
Agent replied Β· 31 October 2024
Dear Anthony, Thank you for leaving a 5* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotNabeel in Dexters is an excellentβ¦
Nabeel in Dexters is an excellent Senior Property ManagerWhen I had an issue with some tenants he went out of his way to investigate and resolve fairly. In these days of standardised emails and lack of interest /service it is fantastic to know someone who takes pride in their work and follows up. Great to find someone who is happy to talk or help and give a Service
Agent replied Β· 31 October 2024
Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotOlivier has been very helpful inβ¦
Olivier has been very helpful in sorting out any queries we have with our flat. His speed and efficiency have meant issues have been resolved quickly.
Agent replied Β· 31 October 2024
Dear George, Thank you for taking the time to leave a lovely review regarding Olivier. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotHeartfelt Thanks
I would like to extend my sincere thanks to Dexters Estate Agency in Hendon for the exceptional way they managed the sale of my late fatherβs house. Although there were some challenges along the way, the team remained consistently supportive, responsive, and proactive in communicating the next steps and helping to resolve any issues that arose.
5/5
TrustpilotAlways ask for Petros if thereβs any help you need
Petros has been amazing. Heβs supported us throughout everything from the beginning of our tenancy. Heβs very attentive and efficient.
5/5
TrustpilotDexters were a joy to work with.
Dexters were a joy to work with. They were instrumental in organising the sale in a complex and long chain. Aidan was so helpful in finding our property and Esta looked after us and kept everything on-track going above and beyond for us.
Agent replied Β· 31 October 2024
Dear Steve, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExperience made particularly good byβ¦
Experience made particularly good by Alex, a property agent here who is prompt replied and provides clear and helpful support.
Agent replied Β· 31 October 2024
Dear Duncan, Thank you for taking the time to leave a lovely review regarding Alex. Kind regards, Asma, Customer Relations Team
1/5
TrustpilotNightmare
Absolutely awful. You update one and less than a hour later another will chase for an update. It was apparent that they were not communicating with each other which resulted in sharing similar information with different agents slowing down the process. When communicating information to the agents they will repeat the same questions which clearly showed a lack of professionalism and attention to detail. The agents will also bombard you with a constant influx of emails and phone calls. While I understand the importance of staying informed, the excessive frequency of their communication became overwhelming. It felt as though I was being inundated with updates that could have been consolidated or provided in a more organised manner. This constant barrage of communication often left one extremely frustrated, as it seemed like the estate agent lacked a clear understanding of the conveyancing process and time it takes to buy a house as there is often more parties involved. Agents also had a habit of agreeing to things with out communicating the same, this lack of consultation only caused further problems. Liz widdicombe was a nightmare to deal with, ever heard of personal space? You must not have many friends considering how you blow up peoples phones and inboxes if they do not respond to you straight away. It was very obvious the agents lacked understanding of a property transaction and was apparent that they were just greedy for the commission no regard for the those involved in the process.
Agent replied Β· 31 October 2024
Dear Sal,I am concerned to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThanks Kiera!
Our property manager Kiera has been really helpful with all of our maintenance requests, keeping us updated with progress and making sure that everything has been fixed.
Agent replied Β· 31 October 2024
Dear Hannah, Thank you for taking the time to leave a lovely review regarding Kiera. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent service
Natasha and the team have been brilliant. A professional, proactive, hassle free service is what I was looking for, living abroad. Dexters has more than met my expectations.
Agent replied Β· 31 October 2024
Dear Peter, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMonika is always very attentive
Monika is always very attentive, thorough, professional and friendly.
Agent replied Β· 31 October 2024
Dear Sharon, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
TrustpilotLedi Peka amazing property manager!
I am very happy by Ledi Peka service. She is very professional, friendly and helpful! I recommend Ledi Peka and Dexters team!Best wishes and Merry Christmas!Khrystyna
Agent replied Β· 31 October 2024
Dear Π₯ΡΠΈΡΡΠΈΠ½Π°, Thank you for your kind comments regarding Ledi and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotWell done, Dexters
I have been a property professional for over 40 years. I don't suffer fools for long, so it says a lot about Dexters' lettings agency and management teams that I've stayed with them for about six years. Anthony Grundy of Dexters has just successfully negotiated a slightly tricky renewal for us, striking the right balance between our wish for an affordable rent for our long-term tenant, whilst not having the mickey taken entirely, in what are challenging economic times for renters. Thanks, Anthony. Well done. DL, Chief Executive
Agent replied Β· 31 October 2024
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery knowledgable and helpful service
Very knowledgable and helpful service - know the area and their advice was invaluable. Great communication from the team, we worked with Millie who made the whole process of buying very smooth. Appreciated the attention to detail to each part of the process - would recommend for buying.
Agent replied Β· 31 October 2024
Dear Esme, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotRenters issues resolved very quickly
Donalina was very approachable and responsive, thanks so much for sorting some renters issues so quickly and effectively
Agent replied Β· 31 October 2024
Dear Tiffany, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
4/5
TrustpilotGood and Informative Service
Dexters have been great when asking lots of questions about new tenancy agreements. They're quick to answer calls and emails and I have not had a bad service. I have dealt primarily with Suzi Littler, Tenancy Manager and have had a good experience.
5/5
TrustpilotA big thank you to Chris McCandlish andβ¦
A big thank you to Chris McCandlish and his team who are always willing to help with a positive attitude and a forensic approach to property management.
Agent replied Β· 31 October 2024
Dear Oliver, Thank you for taking the time to leave a wonderful 5* Google review. Chris will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustpilot5 Star!
Alistair was very efficient and involved, thank you for your assistance.
Agent replied Β· 31 October 2024
Dear Courtney, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
5/5
TrustpilotGreat experience
I had a fantastic experience with Dexter in my search for a rental flat, and I want to give a special shoutout to Vicky for her exceptional assistance
Agent replied Β· 31 October 2024
Dear Jessie, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat and professional service
Great and professional service. Particularly Daniel Grossman is a very helpful and enthusiastic agent who is doing his best to help his clients. Very happy with the service they provide.
Agent replied Β· 31 October 2024
Dear Sylwia, Thank you for your kind comments regarding Daniel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Dexters Sunbury hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Spelthorne.
