Winkworth Dulwich reviews in Southwark

★★★★★ 1/5

Trustpilot

zero stars

shame! zero stars, their house smells sewage sewage everywhere! unhabitable!

Tracey · 4 March 2026

★★★★★ 5/5

Trustpilot

Both Ajay and Nishi have been…

Both Ajay and Nishi have been tremendous in their approach to the task of obtaining a good tenant when our Property was up for renting again . Ajay suggested repair work where it was needed , using common sense and saving monies as and when it was feasible . Nishi had worked tirelessly to ensure that the whole process went smoothly . This required discipline, constant effort and faith and confidence . Winkworth is a great company . Nishi has worked selflessly and is a ‘ live wire ‘ . This emanates from the leadership quality of Ajay who has also shown ample purity of thought , enthusiasm and equanimity. Excellent 10/10

Mahendra · 10 May 2021

★★★★★ 1/5

Trustpilot

False information and messed up system

This company has automated viewing booking system from its website. They have the earliest time set as 9 in the morning and the opening time shown on their website is from 9 am as well. However, when I drop by for the viewing, there was nobody, and the auto message from their contact says they'd open from 9:30 only.

Sana · 7 August 2024

★★★★★ 1/5

Trustpilot

Avoid

My initial valuation went really well - one of the directors came to see the flat and was extremely professional, friendly and knowledgeable. Aside from the excellent photography, this is the only positive thing I have to say about my experience with Winkworth. As soon as my sale was passed on to the office team, things went downhill. Viewings were held by different members of staff, there was no continuity, and on a couple of occasions it was clear staff had not even done basic research into the property (one called me up after a viewing to ask if we had recently renovated the flat - this information was included in the Rightmove description. We had done a complete refurb - a fact I think that prospective buyers would definitely want to know).Calls weren’t returned, communication between staff and from staff to myself was consistently poor. I didn’t feel like the main person in charge of my sale had a good grasp of the process and perhaps this was due to being new. My buyer felt the same and eventually we started emailing each other directly regarding the sale, as it was so much easier than dealing with Winkworth. I honestly felt like I wasted thousands of pounds and could’ve got the same result with purple bricks.

Rachel · 17 March 2021

★★★★★ 5/5

Trustpilot

Ahmed & Yasmin were great

We recently begun a tenancy with Winkworth and everything has gone super smoothly. I was previously living with friends before moving in with my partner and the difference in our experiences with securing a property was vast. We had no issues at all from start to finish and both Ahmed & Yasmin were helpful and clear with any of our questions and thoughts. Looking forward to having Winkworth as our agent for the future as if everything carries on as it has been up to now, they will be far better than any agency we've dealt with before.

Toby · 23 February 2021

★★★★★ 5/5

Google

Found a rental with Winkworth after a very long search. Nicola in the team at Dulwich was a breath of fresh air! Efficient knowledgeable , quick to get back to queries and just on it. Highly recommend.

Claire · 23 October 2022

★★★★★ 5/5

Trustpilot

Highly recommend and so pleased we chose Winkworth

Just a note of excellent review for Winkworth Kensal Rise/Queens Park. Andy at Winkworth was fantastic with incredible hard work, commitment, expertise, and skills at keeping us sane, that we relied on so much during our rather challenging sale process. We were massively pleased that we had chosen these guys as our agent. From the initial meeting where manager Stewart was the only person who really took the time to consider the best pricing approach and strategy (out of 11 potential agents!), and then Andy being fantastic from start to finish, knowing just when to be patient and when to push. We felt in incredibly safe hands. Sincerely, thank you.

Anna · 19 February 2021

★★★★★ 5/5

Trustpilot

Winkworth Kensal Rise - honest, responsive and practical

We first bought our property from Winkworth Kensal Rise in 2014. There were two properties on the same street and by comparison our Winkworth agent was up front, transparent and reliable. Fast forward 7 years later, we have let our property through Aaron again at Winkworth Kensal Rise. Again, Aaron and his team have been honest, practical and responsive. Our tenants also seem happy so far. I have also recommended Aaron to friends in the area!

Chocci · 18 November 2021

★★★★★ 5/5

Trustpilot

Excellent customer service

Having dealt with several other agents over the years, Natasha, Hannah and the team at Winkworth Tunbridge Wells showed me just how good an estate agent can be. They are friendly, attentive and proactive - offering suggestions and advice, they carefully managed the process, taking care of all the details through to the successful sale. I can certainly say that I would never use any other agent to sell a property for me. Thank you Winkworth TW, I could not have wished for a better service.

Gary · 8 February 2021

★★★★★ 5/5

Google

Cannot begin to say how nice Winkworth East Dulwich were to deal with when we recently moved into a rental (April 2017). Amazing service and communication. Kept us in the loop at all times. Kelly was a star and kept on top of things even though she was really busy. Restored our faith in letting agents. True 5-star service!!! UPDATE - Moved out from our rental in March 2020. So we were there for almost 3 years. In that time we've had to contact and speak to Winkworth East Dulwich on numerous occasions. The biggest compliment I can provide them is that they have retained a 5 star rating over 3 years!! Exceptional customer service, friendly and efficient staff, even when I locked myself out they were nothing but first class! Then there has been check out in the middle of COVID-19. Accomodating, informative, helpful are all words I would use to describe the team in East Dulwich. Particular thanks to Kelly and Gemma over the course of our tenancy. You know when to be professional, when some humour helps and you've gone against every sterotype of your "typical" Estate Agent. Thank you for being so friendly over the course of our tenancy. Stay safe :-)

Neel · 11 January 2021

★★★★★ 5/5

Trustpilot

Steve Leevy has been very professional…

Steve Leevy has been very professional with the sale of my house. Steve is extremely diligent and kept me updated all the way through the sale process. I would highly recommend Steve and the team at Dartmouth Winkworths, what a fantastic team thanks for all your support and guidance.

Jillian · 26 August 2020

★★★★★ 5/5

Google

I love the team at Winkworth. Over the last 20 years they have managed the rental on my flat, and stuck with me when selling was tough and got me a great deal on my final sale. They are committed to all their clients, and have become friends over the years. I would recommend Gemma and her management team, Alex, Ollie , Angharad, and all the team there without doubt or hesitation every time. Thank you all for you fantastic support, work, and laughs over the years.

Simone · 23 October 2020

★★★★★ 5/5

Google

Thank you Alex! Thank you Harry! We appreciate your good work and support very much!

Miyako · 25 April 2024

★★★★★ 5/5

Trustpilot

Highly recommend the rental team at Winkworth.

We would highly recommend Aaran , Fabian and the whole team at Winkworth Kensal Rise. Extremely supportive and helpful, especially for first time renters. Very smooth transition and felt supported by this trustworthy team throughout.

Sarah · 10 November 2024

★★★★★ 5/5

Google

Super helpful and knowledgeable lettings team. Great comms throughout and brilliantly handled from start to finish.

Richard · 16 December 2025

★★★★★ 5/5

Trustpilot

Nishi Shah at Winkworth

Nishi Shah at Winkworth, Kinsbury is great at customer service. I was very impressed with how helpful and attentive she was, as to what I required and requested as a customer. Nothing was too much trouble. I would recommend using Winkworth.

Nana · 19 July 2024

★★★★★ 5/5

Google

We wanted to thank Nicola and the team for all their help and support. Would recommend Winkworth ED to friends and family.

Steph · 23 October 2023

★★★★★ 1/5

Trustpilot

Appalling and inconsiderate

Appalling and inconsiderate. Avoid at all costs

Peter · 21 February 2026

★★★★★ 5/5

Google

Over 3y with them, relaible and trustworth estate company the one in East Dulwich. Always prompt to support for anything we nedeed and sorting as quick as possible.

Michele · 7 August 2025

★★★★★ 1/5

Trustpilot

We had the most awful experience

We had the most awful experience with the Dulwich branch of Winkworth - terrible customer service from the lettings team and shocking communication across a three year tenancy. Basic maintenance issues took over a year to resolve and required constant chasing (in a managed property) They'd mark things as resolved in their online platform 'Fix Flo' that had never been looked at. Perhaps we were unlucky but I'd struggle to say one redeeming thing about this particular branch

Sara · 27 February 2023

★★★★★ 2/5

Trustpilot

Open houses for rentals - no thanks!

This company clearly values the wealthiest tenant over the right kind of tenant.Winkworth is regularly hosting ‘open house’ viewings of rental properties. Potential tenants are bundled into houses in groups or made to stand outside queuing to get in and then encouraged to bid against each other in a bidding war and actively encouraged by the agent to place a higher offer than the advertised rent. Not only is this process discriminatory but it pushes people who may already be stretching their budgets to stretch them even further. Rents advertised should be the rents tenants commit to. If a landlord is keen to earn more than the advertised rent then it should be advertised as ‘offers over’ and the potential open house viewings made explicit. Really disappointed in Winkworth and am searching for an agent who values their customer not merely their wallet.

SalseraJ · 1 December 2022

★★★★★ 5/5

Trustpilot

Outstanding Service

Thomas Syms was a fantastic agent who made the process of selling my slightly complicated flat smooth and trouble free. I don't think the sale would have gone through without his dedication.

Katie · 30 November 2022

★★★★★ 5/5

Google

We worked with several agents in the recent purchase of our first home but had the most positive experience with Winkworth Dulwich, who listed the property we bought. Our viewings were mostly with Archie, who was calm, informative and not pushy, and who learned very quickly how best to make us feel comfortable and looked after during this part of the process. After our offer was accepted we worked predominantly with Nicola, who was fabulous throughout the next stages of our purchase. We found her to be reassuring, proactive, transparent and efficient, which was so valuable as she helped us to navigate some unexpected bumps in the road towards exchange and completion. She was a pleasure to work with, and we would not hesitate to contact her when the time comes (hopefully many years down the line!) to help us to sell our home.

Hannah · 20 November 2024

★★★★★ 1/5

Trustpilot

Great if you are a landlord

Great if you are a landlord, awful if you are a tenant. Trying to raise prices as much as possible, siding with the landlord at every possible opportunity. Two years ago we signed the contract and then Winkworth / the landlord decided not to sign their part until 1 week before moving 'just in case the previous tenants decide not to leave or something'. Were left in a difficult situation as I was moving in with my partner and we both gave notices in our places with the fear that if something went wrong these guys wouldn't have the contract signed. Tried to hike my rent by another 7% after in year for an already overinflated price which had raised by ~20% before I moved in.They also sublet any property management so if you have a problem in the building they do nothing because they just delegate to a 3rd company. Only bother if the issue is inside the flat.Not worse than other agencies though, and that is the problem, this is the situation in England...

Carswift · 18 November 2024