5/5
GoogleI've used Stirling Ackroyd for a number of years now and they've always found me great tenants. I recently let 2 flats with them and once again Julie McPherson in renewals provided an outstanding service.
Trusted Agent profile · Southwark
Stirling Ackroyd London Bridge reviews in Southwark
★★★★★
250 reviews across 2 platforms
56 Borough High Street, London, SE1 1XF, Southwark, SE1 1XF
Stirling Ackroyd's office in Southwark, at 56 Borough High Street, is rated 4.4 out of 5 across 250 reviews on two platforms, including 247 Google reviews rated 4.4.
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Reviews
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
Google5/5
GoogleI would not hesitate to recommend Stirling Ackroyd when selling your property, All the staff are efficient and helpful, keeping you informed during the whole process. Thank you all
5/5
GoogleAbby Gooptu and Rebecca Snow have been great connections at Stirling Ackroyd. They have handled issues in a very professional and prompt manner. I am happy to be renting a property with them.
1/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Dear T K, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleStirling Ackroyd is doing a great job. And for the second year running, I must also give 5 stars to Abby who's been our main contact.
5/5
Googlelovely
Agent replied · 16 April 2026
Hi Leonardo, thank you for your 5* Wishing you all the very best - Customer Engagement Team.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Dear Konstantinos T., Thank you for the great review of our Stirling Ackroyd London Bridge team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Dear Antoine Delclaud, Thank you for taking the time to review your recent experience with our Stirling Ackroyd London Bridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleAlex & Jack have both been very professional in managing the process of the sale of my flat in SE1. Wouldn't have any doubt in recommending them
1/5
GoogleSuper poor back-office service. Aggressive to both landlord and tenant - and multiple mistakes in the contracting process. Little attention to details.
5/5
GoogleJust renewed my tenancy with Stirling Ackroyd and the process was really simple. They also didn't charge an absolute fortune like some of their other peers.
4/5
GoogleMy tenants have just renewed their tenancy for a further year. Abhijit Gooptu, the renewals manager, was extremely helpful and prompt at responding to messages.
5/5
GoogleAs a landlord, I'm very pleased with the service. With assistance from Abby Gooptu, Renewals Manager, my tenant has just renewed for another year.
5/5
GoogleAbby Gooptu in the lettings department of Stirling Ackroyd handled the renewal of the flat with the tenant efficiently and in a timely fashion!
5/5
GoogleGreat experience with the renewal department (Abby Gooptu), he has been very helpful, always answering our queries within a few minutes.
5/5
GoogleProfessional, prompt and reliable. I enjoyed collaborating with Stirling Ackroyd and Abby Gooptu when I settled in the City.
4/5
GooglePrompt helpful and seamless Thank you
1/5
GoogleStaff are unhelpful and rude. Avoid.
1/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Dear Alina P, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
1/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Hi Anna, thank you for your very lovely words for Claudiu. Its great to hear and we wish you all the very best - Claire
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Hi Ann, thanks for the 5* - Claire
1/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
I am sorry to read that we did not meet your expectations on this occasion. We would very much like to investigate your comments further and hope that you provide the information necessary to enable us to do this. I would like to assure you that Stirling Ackroyd strive to deliver outstanding service to our customers every time. We are extremely proud of our excellent reviews and the feedback our customers regularly share. If you would like us to investigate your comments further please do contact us using help@stirlingackroyd.com Regards, Claire
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Hi Heather, thank you so much for taking the time to leave feedback. We are disappointed to see that you are unhappy with your experience and I would love the opportunity to discuss this in greater detail with you. Please email me directly at help@stirlingackroyd.com with any concerns you have as I would like to make sure that any outstanding issues are resolved ASAP. Thank you, Claire
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Stirling Ackroyd London Bridge hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
