5/5
Excellent service, very professional
Reyhan is always professional. He is courteous and provides a very efficient service.
Agent replied · 23 October 2024
Thank you for your 5* review.Very best wishes,Pedder
Trusted Agent profile · Southwark
★★★★★
359 reviews across 2 platforms
91-93 Queens Road, Peckham, SE15 2EZ, Southwark, SE15 2EZ
Pedder's office in Southwark, at 91-93 Queens Road, is rated 4.8 out of 5 across 359 reviews on two platforms, including 51 Google reviews rated 5.0.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
Excellent service, very professional
Reyhan is always professional. He is courteous and provides a very efficient service.
Thank you for your 5* review.Very best wishes,Pedder
5/5
Auckland Hill
Vince and Mollie were really helpful and went the extra two miles! Nothing was too much trouble. Highly recommended.
Thank you for your brilliant review.Very best wishes,Pedder
5/5
Excellent service
Excellent service, smooth process, special thanks to Vince!
Thank you for your 5* review.Very best wishes,Pedder
5/5
We worked with Robin throughout the…
We worked with Robin throughout the whole Lettings process and he was very helpful with everything - would definitely recommend in the future!
Thank you for your 5* review.Very best wishes,Pedder
3/5
Very poor after-sales service
Actually they were pretty good when we were looking for a house to rent and helped us through that process very well. But the follow up on the maintenance issues has been extremely poor. We raised several health and safety issues and 6 weeks later they have still not been addressed despite telling us in a mail how they would be fixed. Every problem is pushed off to someone else. You really feel like they took their commission and now they don't care. Very disappointing after-sales service from Pedder in Dulwich Village.
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. If you still require assistance with this please contact daniel@pedderproperty.com
1/5
Difficult to get deposit back and don't look into wear & tear
We have just finished the tenancy with Pedder Dulwich Village and they seem to be heavily favouring landlords for checkout deposit process. We paid for an expensive professional end of tenancy clean but pedder inventory clerk reported such minor issues that it looked hilarious to even notice it.Similarly, they didn't take normal wear and tear into account and Pedder just asked me to talk directly to the landlord for deposit negotiations instead of looking to propose and release the deposit. It sounds a big pain to get the deposit back.I would refrain from taking a property again from Pedder and suggest them to be practical so that people have a smooth experience.
5/5
We have been working closely with Newbourne Homes over the last year to brand their development and during this time we were introduced to the appointed agents, Pedder. We consequently met with Naomi to discuss the project and hit it off with Naomi and the Pedder team immediately. Working with Naomi has been a pleasure. You do not come across people often who just get marketing and branding yet Naomi is one of those who gets it, knows what needs to be done and gets it done. Naomi is hard working, coping with a multitude of tasks and demands yet delivers results every time. The Pedder team overall are incredibly professional and it has been a pleasure dealing with Pedder and Naomi and look forward to future projects.
5/5
My experience was good, the property manger was helpful and was very patient in explaining what we need to do
Thank you so much for your 5* review and kind words. I'll be sure to pass your feedback on. Very best wishes, Pedder
5/5
Andreea was very helpful throughout the…
Andreea was very helpful throughout the whole process. She was quick to answer any questions we had and we had a great experience with her.
Thank you for your kind review!Best Wishes,Pedder
5/5
Great experience
Great experience working with Ben on selling a client's property
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
5/5
Highly recommend Pedder. Rented my flat through them and they were helpful, professional, transparent and clear throughout. Best estate agent I've interacted with.
Good afternoon, Thank you so much for your 5* review and kind words. We're so pleased to hear that your experience of Pedder met our high standards and expectations. Kindest regards, Pedder
5/5
Carolina was super pleasant and…
Carolina was super pleasant and informative when showing me around properties. Fully listened and understood my needs. Highly recommend
Thank you for your kind review!Best wishes,Pedder
5/5
Great service with our property sale
Pedder dealt with the sale of our property and since we switched the interest in the flat increased straight away. Great service from Mollie and Carolina who were proactive the whole time and also did a great job keeping in touch with our buyers throughout the process.
Thank you for your 5* review.Very best wishes,Pedder
5/5
Pedder dealt with the sale of our…
Pedder dealt with the sale of our property and since we switched the interest in the flat increased straight away. Great service from Mollie and Carolina who were proactive the whole time and also did a great job keeping in touch with our buyers throughout the process.
Thank you for your 5* review.Very best wishes,Pedder
5/5
Mollie was super helpful
Mollie was super helpful and communicative throughout the entire process and made it a lot less stressful.
Thank you for your lovely review.Very best wishes,Pedder
5/5
Carolina is such a star. Really patient and lovely individual who is clearly very knowledgeable. She left a really positive impression and gave me well balanced feedback which was honest, realistic and helpful. Thanks very much Carolina!
5/5
Definitely go with Pedder!
Great experience with Pedder in Peckham. First time landlord - but from start to finish they were clear, transparent and super helpful taking me through the process. Also found a tenant quickly and at the rent-level I was hoping for. The whole process was great and I highly recommend them.
5/5
I purchased my first home through Pedder and am really happy with the service I received. They were always on hand to answer any questions and the whole process went smoothly. Thanks Nicole and team!
5/5
Pedder were really helpful on our move
Pedder were really helpful on our move, especially Andreea who was so helpful during the move.
Thank you for your great review!Best Wishes,Pedder
5/5
Hanne is a great agent
Hanne is a great agent - she was really responsive and managed our sale incredibly professionally. And she’s lovely to boot.
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!
5/5
Great service from Joshua and Shanice
Great service from Joshua and Shanice, kept me informed of viewings and sale interest. The 2 flats we instructed for rental have been let and the 2 flats we instructed for sale are under offer and moving forward nicely.
Thank you for your 5* review.Very best wishes,Pedder
5/5
Callum was very helpful throughout the process of us purchasing our flat. He was always quick to respond to queries and made the process as relatively painless as possible! We would definitely recommend using Pedder. (Source : allAgents)
5/5
Carolina is the best agent in SE London
Incredible experience with Carolina. She was super proactive, and professional with great communication and work ethic. I can confidently say I would not be enjoying my new home right now if it hadn’t been for her incredible work. Carolina has a client in me for life. Where she goes, my business will follow.
1/5
I gave 1 star because I couldn't put up…
I gave 1 star because I couldn't put up a review unless I did a rating. The real rating is 0 stars. They will rent your property to people who will wreck it, tenants who will bring down the value of the property, leave behind infestations and destroy any goodwill with your neighbours. Experienced adults using the garden as a bathroom, rubbish left outside for months because not placed in the correct bin, reports of noise, Police attendance at the property etc etc.
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Pedder's Southwark office has 359 reviews across two platforms: 51 on Google, 308 on Trustpilot (across the whole business).
Pedder Peckham is rated 4.8 out of 5 across all 359 reviews, and 5.0 out of 5 on Google from 51 reviews.
Pedder Peckham, 91-93 Queens Road, Peckham, SE15 2EZ, Southwark, SE15 2EZ.