Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 2/5
TrustpilotOnly interested in targets
When we started with Pedder for our property sale, all seemed to be going well and the pre-sales experience was smooth. But post-sale, everything changed at the first hiccup it became clear that, even though we were paying their fees, they were not there to protect our interests.We had daily calls to exchange contracts when we weren't in a position to do so with our purchase, fully knowing the risk that exposed us to. Constant attempts to undermine the lawyers to the point where our solicitor suggested we move the sale somewhere else. And all of this only increased as we got to quarter end financial targets.We will not be using Pedder again and a stark contrast to their competitor who we bought off
Alexander · 22 November 2022
Agent replied · 24 October 2024
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this.
★★★★★ 5/5
GoogleSusanne and the Pedder team could not have been more helpful. From first engaging with them through to completion they ensured our sale went through without a hitch and were always available to respond to any questions we had.
James · 19 March 2025
Agent replied · 11 April 2025
Good afternoon,
Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Susanne and the team.
Wising you the very best.
Pedder
★★★★★ 5/5
GoogleVince Spoto has assisted us in concluding the sale of our house in Herne Hill, within 3 months.
He is very knowledgeable of all the properties in Herne Hill and surrounding suburbs and have a good understanding of his clients' needs. He is very easy to get along and acted very professionally at all times in putting the deal together for us and the buyer. We knew Vince sixteen years ago when he found us the same house, which he happened to sell it again for us today. His professionalism, his enthusiasm and his passion as a real estate agent is second to none and they speak volume in how he brought the buyer and us togther. We are very happy and our experience with Vince is nothing short of excellent.
We would like to take this opportunity to say big thank you to Vince and Pedder for completing the sale of our house in Herne Hill.
Kim & Jenny
Holmdene Avenue
Kim · 26 October 2019
★★★★★ 5/5
GoogleVince from Pedder Herne Hill has been a pleasure to deal with since I first called to arrange a viewing all the way through to completion on our house purchase. He showed us round a number of properties that were a good fit for our requirements over the weeks and months that followed (he had a lot more patience than some of the Dulwich/HH agents) and once we had an offer accepted was there every step of the way to help the transaction progress. And a really nice guy to boot!
Charlie · 26 October 2019
★★★★★ 5/5
TrustpilotBen was super efficient & reliable
Ben was super efficient & reliable, great service overall. Would recommend.
Nathan · 7 May 2024
Agent replied · 24 October 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotExcellent service, very professional
Reyhan is always professional. He is courteous and provides a very efficient service.
Clare · 18 March 2024
Agent replied · 24 October 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotAuckland Hill
Vince and Mollie were really helpful and went the extra two miles! Nothing was too much trouble. Highly recommended.
Bob · 7 November 2023
Agent replied · 24 October 2024
Thank you for your brilliant review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, smooth process, special thanks to Vince!
Tes · 20 June 2024
Agent replied · 24 October 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotWe worked with Robin throughout the…
We worked with Robin throughout the whole Lettings process and he was very helpful with everything - would definitely recommend in the future!
Eleanor · 23 July 2023
Agent replied · 24 October 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 3/5
TrustpilotVery poor after-sales service
Actually they were pretty good when we were looking for a house to rent and helped us through that process very well. But the follow up on the maintenance issues has been extremely poor. We raised several health and safety issues and 6 weeks later they have still not been addressed despite telling us in a mail how they would be fixed. Every problem is pushed off to someone else. You really feel like they took their commission and now they don't care. Very disappointing after-sales service from Pedder in Dulwich Village.
John · 28 September 2022
Agent replied · 24 October 2024
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. If you still require assistance with this please contact daniel@pedderproperty.com
★★★★★ 5/5
GoogleI had an amazing experience with Pedder on Railton Road. Robin and Karolina were phenomenal! Their professionalism and efficiency made the entire process seamless. Robin's in-depth knowledge was invaluable, and Karolina's friendly and prompt communication made everything stress-free. Highly recommend Pedder for their exceptional service, expertise and genuine care.
Louis · 29 November 2023
★★★★★ 5/5
TrustpilotAndreea was very helpful throughout the…
Andreea was very helpful throughout the whole process. She was quick to answer any questions we had and we had a great experience with her.
Bethany · 5 April 2023
Agent replied · 24 October 2024
Thank you for your kind review!Best Wishes,Pedder
★★★★★ 5/5
GoogleWe reviewed three agents in SE24. We chose Pedder. From the first conversation to the exchange yesterday, we have nothing but enormous praise for Vince Spoto, who handled both the sale and the purchase of a new property, which he recommended to us Nothing was too much trouble for his and his team. He showed such sympathy with us , ancient people (!) and our family. He actually became part of our family! Thank you Vince!
Norman · 26 October 2019
★★★★★ 5/5
TrustpilotGreat experience
Great experience working with Ben on selling a client's property
Kirsty · 10 December 2025
Agent replied · 23 December 2025
Thank you for your 5* review!
We will be sure to pass on your feedback.
Very best wishes,
Pedder
★★★★★ 5/5
GoogleVery impressed with the service from Pedder and specifically Joshua Doel. We recently purchased in the Herne Hill area and the completion was incredibly smooth. Josh is extremely knowledgeable of the area and he kept us well informed throughout the entire process with regular updates. It gave us peace of mind knowing he was always available for any questions/queries. We would certainly use Pedder and Josh again.PositiveResponsiveness, Professionalism
Dominic · 25 October 2021
★★★★★ 5/5
GoogleI cannot recommend Conor and the rest of the Pedder lettings team enough. Conor was incredibly hard working and diligent in finding me the perfect home to move to - which was not an easy task as I had very specific requirements. Once we found it, Conor worked tirelessly to get it secured on my behalf. The entire lettings process was professional, helpful and friendly. Thank you so much again for all your help Conor!
Meryl · 26 October 2019
★★★★★ 5/5
TrustpilotCarolina was super pleasant and…
Carolina was super pleasant and informative when showing me around properties. Fully listened and understood my needs. Highly recommend
D · 16 June 2023
Agent replied · 24 October 2024
Thank you for your kind review!Best wishes,Pedder
★★★★★ 5/5
GoogleWe recently rented a flat with Robin, we are happy with the whole process! It took us about two weeks to get everything signed and ready, and the treatment we received was fantastic!
Nuria · 12 March 2025
Agent replied · 23 April 2025
Good morning,
Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Robin.
Wising you the very best.
Pedder
★★★★★ 5/5
TrustpilotGreat service with our property sale
Pedder dealt with the sale of our property and since we switched the interest in the flat increased straight away. Great service from Mollie and Carolina who were proactive the whole time and also did a great job keeping in touch with our buyers throughout the process.
Francesca · 14 August 2024
Agent replied · 24 October 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotPedder dealt with the sale of our…
Pedder dealt with the sale of our property and since we switched the interest in the flat increased straight away. Great service from Mollie and Carolina who were proactive the whole time and also did a great job keeping in touch with our buyers throughout the process.
AS · 14 August 2024
Agent replied · 24 October 2024
Thank you for your 5* review.Very best wishes,Pedder
★★★★★ 5/5
TrustpilotMollie was super helpful
Mollie was super helpful and communicative throughout the entire process and made it a lot less stressful.
M · 1 August 2023
Agent replied · 24 October 2024
Thank you for your lovely review.Very best wishes,Pedder
★★★★★ 5/5
GoogleI have been extremely impressed with Vince. He was acting on behalf of the sellers of the property we put an offer in on. From the day of first viewing to the exchange of contracts, Vince has been proactive, extremely quick to respond and both sincere and trustworthy. I was also impressed by the level of fiduciary care / responsibility he showed his clients. All in all, I would definitely recommend Vince.
Andrew · 26 October 2019
★★★★★ 5/5
GoogleRobin was very communicative throughout the whole process, and Pedder seem very well set up with their partnership with referencing service "Goodlord" to enable a smooth and easy transition to our new tenancy.
Sam · 27 May 2024
★★★★★ 5/5
GoogleI was extremely happy with Robin and the team for letting my house. The service was professional and the process was seemless from start to finish. I would recommend Robin and the team.
Paul · 27 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.