Trusted Agent profile · Southwark
★★★★★
1,583 reviews across 2 platforms
1c Calton Avenue, Dulwich, London, SE21 7DE, Southwark, SE21 7DE
Part of Knight Frank, see every office.
Knight Frank's office in Southwark, at 1c Calton Avenue, is rated 4.9 out of 5 across 1,583 reviews on two platforms, including 173 Google reviews rated 4.9.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
GoogleHaving dealt with various different estate agents in the area we found Catherine and her colleagues (Paul) to be head and shoulders above the competition. We really felt that Catherine understood the market and was able to bring buyer and seller together in both a sensitive, and productive fashion. We would most certainly use Catherine again, and would recommend her to friends. Thank you to Catherine and team.
5/5
TrustpilotZara did an incredible job of helping…
Zara did an incredible job of helping us to purchase our home in a simple and timely manner making every step of the journey as easy as we could have wished for. She went above and beyond to make it happen for us and it was greatly appreciated!
Thank you ever so much Nick, it has been an absolute pleasure helping you both find a property, and I am delighted it all worked out for you in the end. Wishing you many happy years in your new home.
5/5
TrustpilotJosh in the Belsize Park neighborhood…
Josh in the Belsize Park neighborhood is a top notch professional who is always very responsive. All issues with my flat were dealt with in a timely manner. Quotes for repairs are reasonable. 10/10 recommend.
Thank you Nicole. I am very glad we have been able to get all issues sorted so well together. I know being a landlord can be challenging at times, but with the right help you can overcome anything and ensure any stress is kept to a minimum. I hope we can continue our success together for years to come.Josh
5/5
TrustpilotGreat service from Ehteshaam
I've been using Knight Frank for 3 years and their service is impeccable. Recently I reached out to Ehteshaam Ahmed for help with my property, he was extremely helpful and went out of his way to help.
Thank you for your thoughtful review! I am very glad I could be of assistance. As mentioned before, please do not hesitate to reach out if you need any further help.Kind regards,Ehteshaam
5/5
TrustpilotKnight Frank - Excellent Managing Agents
Knight Frank is a very professional Managing Agent. I rented a property in Chelsea from them for 3 years and the Property Portfolio Manager, Lee Murad, was at all times both attentive and responsive.He was a pleasure to deal with.
Dear Brian, Thank you so much for the recognition. It was a pleasure being your property manager over the last few years. I wish you all the best in you new home. Kind regards, Lee
5/5
TrustpilotProfessional, efficient and responsive
I recently engaged with Nick at the Knight Frank Fulham office on a purchase acting for the seller. The process was efficient with impressive levels of communication, actionable feedback and clarity on steps and timelines. Would be happy to recommend this firm and this office
Thank you Colin for your review, you were an absolute pleasure to deal with and I am so pleased I could assist in securing your new home. Looking forward to completion day, many thanks, Nick.
5/5
TrustpilotLouna from Knight Frank Review
It was great working with Louna. Whenever we had any queries, she was very quick to respond and well informed. She made the whole process of leasing an apartment very smooth and efficient.
Dear Matthew,Thank you very much for your kind words- I wish you guys a fantastic time in your new home.Kind regards,Louna
5/5
TrustpilotConsistently professional and helpful
I've had an extraordinaly experience working with Scott Eddy. He goes far beyond what is necessary and always keeps me informed of the situation. I'm personally very grateful of all the assistance he has given me.
Dear Rory,Thank you so much for your kind words, it is a pleasure working with you. I very much appreciate your patience, we got there in the end!Best wishes, Scott
5/5
GoogleI put my house on the market in Autumn 2017, and my (now) fiancee and I viewed many properties in Dulwich Village, East Dulwich, and Peckham Rye; there was only one property we saw which we both wanted, without needing any compromise, in Dulwich Village. The problem was that the vendors had said they would be pulling it from the market as it wasn't selling, and I wasn't yet under offer. Paul Humphreys (who's now left), spoke with the vendors, and when my house went under offer they accepted my offer. Paul pushed things through, with Catherine Stage and Laura Peet working closely with him and me. I can safely say that the experience was incredibly pleasant for a vendor. Not at any stage was I made to feel like Knight Frank were doing me a favour in showing me around, or indeed judging my finances before they knew my position (there is what one particular estate agent in Dulwich Village did, which put me off putting an offer in on a house in Melbourne Grove (which it transpired with hindsight would have been one with too many compromises, so thank you to them)). They stood firm on the price (god forbid representing their client's best interests!) yet were polite with me throughout and made me feel like I was also still getting a good deal. If we ever sell this house, which we have no intention of doing in the foreseeable, Knight Frank will be the first through our door. Thoroughly pleasant, efficient, and professional. (Sorry it took so long to write this: something jogged my memory that I had intended to do so a long time ago!)
Dear Richard, thank you very much for the kind review. I feel honoured that you have taken the time to write this so long after you moved house; the positive service you received from all the team at Knight Frank has obviously left a strong impression! I’m delighted that you are enjoying your new home in Dulwich Village and thrilled that you have secured the hand of your fiancé as well, congratulations!! Best wishes, Catherine and the team at Knight Frank Dulwich
5/5
TrustpilotIncredible service
An extremely efficient and super professional team with special mention to Omar Areef and Harriet KapadiaWell done!!
Thank you so much for your kind review, it was a pleasure to work with you. We look forward to working with you again. Harriet and Omar
5/5
TrustpilotLouna was extremely helpful and…
Louna was extremely helpful and attentive throughout the process of finding a flat, and always friendly and happy to answer any questions. Would definitely recommend for these reasons.
1/5
TrustpilotVery poor
Very poor. Offer accepted and then find out accidentally from an acquaintance we have been gazumped with a cash offer accepted. Had to call the agent to find out it was true. Not Impressed at all.
We were so sorry to hear about the difficulties you faced with your recent property offer. We have since spoken, and I’ve explained the circumstances. We strive to provide the best possible customer experience, but the property market is filled with challenges and can be stressful. We will continue to do everything we can to help you find the right property and look forward to helping you in future.Best wishes, Louise Glanville
5/5
TrustpilotShehzad Ahmed is great
I want to highlight the great job Shehzad Ahmed did. He was assigned our property that we rent out. He was always very attentive and you could trust him to get things done. I would get a message back within minutes of contacting him.
Thank you Kevin for your kind words. It has been a pleasure assisting you and your property. Shehzad
5/5
TrustpilotMr Nicole Fingerhut is very excellent professional
Mr. Nicole Fingerhut Tenancy Progressor, is very honest and competent professional. His sense of responsibility and honesty has always impressed me. I highly admire him so much. His support has been a great help. Thank you very much.
Hi, thank you very much for your kind review, we hope your move in went well and you enjoy living in your new home.
5/5
TrustpilotProperty management team
I’ve had the pleasure work with KnightFrank for the last couple of years. They offer great and responsive service in properly management. Toru Yoshioka - our property manager in particular - has been outstanding in resolving issues with the tenants and anything property-related.
Dear Rodion Thank you for the time to leave such a positive review.I am delighted to have been able to assist you.Please do contact me if you require any further assistance or support.Kind RegardsToru Yoshioka
5/5
TrustpilotDiligent professionals that distinguish from other estate agents
Knight Frank were the appointed estate agent for a property we have just purchased. Whereas other estate agents had dismissed us, Knight Frank took us seriously, were supportive, and provided services in order that we could be progressable.
5/5
TrustpilotGreat experience at renewals
We have been supported by Knight Frank for a few years and the experience has always been very good. More recently, Laura from Renewals has provided really excellent and proactive assistance in the renewal process.
Thank you Massimo for your kind words. It was a pleasure assisitng you. Laura
5/5
TrustpilotSuper helpful property management and…
Super helpful property management and letting services Yemi and Summer of Knight Frank have been great in managing our property and tenancy changes. Very professional, responsive, and so pleasant to work with. Thank you from your tenants!
Dear Kelly,Thank you so much for your kind words! We’re thrilled that we could get everything sorted out for you. If there’s anything else you need in the future, please don’t hesitate to reach out.Best wishes,Yemi and Summer
5/5
TrustpilotSeamless Property Management Experience with Knight Frank
Knight Frank manages the flat I currently rent, and my experience with them has been flawless. The contract signing process was hassle-free, and our property manager, Brigette Bulan, is highly responsive to our queries, ensuring that any issues we encounter are promptly resolved.
Dear IlkerThank you very much for your kind words. You have been an absolute pleasure to have worked with for the renewal of your lease. Kind regardsBrigette
5/5
TrustpilotOllie Hayden knight Frank exceptional
Ollie Hayden helped us with a rental in Belgravia he was the best professional personal and went the extra mile: if you need a rental in the area there is no one better than him, cannot recommend enough
Thank you Magz, it was an absolute pleasure working with you and don’t hesitate to reach out should you ever need anything in the future.
5/5
TrustpilotBeth done a wonderful job with viewing…
Beth done a wonderful job with viewing at our property, she was extremely professional and had definitely done her research about the house! Great experience, would definitely work with her again.
Hi Luke, thank you for your review. It was a pleasure working with you and I’m sure we will cross paths again in the future! Best, Beth
4/5
TrustpilotBrigette in Renewals dealt with the…
Brigette in Renewals dealt with the tenancy renewal of one of my properties in a professional and efficient manner. Brigette conveyed my instructions to the tenant to conclude a positive renewal for a further term.
Dear Alison,Thank you for your feedback. I am pleased we achieved a good result for the lease renewal. Kind regards,Brigette
5/5
TrustpilotVery good letting team in Kensington
Very good letting team in Kensington. Professional, customer friendly: it delivered precisely what it said it would on their availability of interested tenants, quickness of getting a tenant, and on price.
Dear Emmanuel, Thank you for your very kind review. It was a pleasure to work with you to secure the new Tenancy. The process was very enjoyable, and we look forward to working with you again in future. Best wishes, Charlotte
4/5
TrustpilotJapan helpdesk was helpful to…
Japan helpdesk was helpful to communicate in Japanese and very supportive to move into the flat. In addition, they are very committed to accommodate my request after settling in the flat.
Dear Mr AndyThank you so much for your kind feedback. We’re thrilled to hear that you were pleased with our support. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We hope you enjoy your new home”Kind regards,Japan Desk Team
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