Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotInes is very helpful and always…
Ines is very helpful and always responds in time. A smooth and professional renting experience. I’ve recommended Knight Frank to my friends.
Yan · 23 July 2024
Agent replied · 23 October 2024
Hi Yan,Thank you for your kind words, I hope you are very happy in your new flatAll the bestInes
★★★★★ 5/5
TrustpilotA great shame to hear Shehzad Ahmad is…
A great shame to hear Shehzad Ahmad is leaving KF. Shehzad has been helpful and efficient in managing a new property / tenancy and coordinating project works.
Andrew · 19 April 2024
Agent replied · 23 October 2024
Thank you for the kind words Andrew. It was a pleasure to work with you. ThanksShehzad
★★★★★ 5/5
TrustpilotWe would highly recommend Josh for his…
We would highly recommend Josh for his client-centric approach and outstanding service as our property manager. He's always responsive and dedicated to ensuring the best outcomes for us.
Athira · 30 March 2024
Agent replied · 22 November 2024
Thank you Athira, your high recommendation is most appreciated. Securing the best outcomes possible for you is at the heart of what we do, I am very proud to deliver an outstanding service. Best wishes, Josh
★★★★★ 5/5
GoogleA stellar team of true professionals. Thanks so much for selling our property in days and completing in 6 weeks!
Impressively strategic approach and flawless communication and stakeholder management. Chris, Catherine, Nick and the wonderful Laura made the process truly painless. Well done guys.PositiveResponsiveness, Quality, Professionalism, Value
Farid · 23 October 2022
Agent replied · 22 October 2024
Thank you for the kind review Farid.
We’re delighted we helped you complete on the sale and helped you achieve over the guide price. All the best with the move.
★★★★★ 1/5
TrustpilotTerrible management agent
I rent the property from KF, it was good in the beginning however after I moved in lots of problems need to fix. The property manager is very hard to contact and I was being locked outside of flat for many hours because the lock is damaged. Moreover, every time ask them to replace or repair at least takes few months. KF has many nice properties, the only thing that matters is hope it doesn’t get wrong
Ko · 4 March 2024
Agent replied · 22 November 2024
Dear Ko,We are really sorry to hear about your experience. It is always really disappointing when our service falls short of expectations. A member of our team will be reaching out to you directly to discuss this further. Please accept our apologies again. Knight Frank
★★★★★ 5/5
TrustpilotKF super prime letting team
A great overall experience working with the Knight Frank super prime lettings team. In particular Amy Pritchard goes above and beyond to source and secure an excellent result. Highly recommended.
Andrew · 12 February 2024
Agent replied · 23 October 2024
Thank-you for your kind words Andrew, it was a pleasure working with you and finding you a tenant and I look forward to working together again in the future! Many thanks, Amy
★★★★★ 5/5
TrustpilotAmazing
Amazing. In particular Charlotte Maclean is immensely helpful and instrumental in my decision to cooperate with KF for past 4 years.
Khalig · 1 August 2024
Agent replied · 23 October 2024
Thank you so much for your kind words. It was a pleasure working with you. Please don’t hesitate to contact me should you require any further assistance. Kind regards,Charlotte
★★★★★ 5/5
TrustpilotThe team at Knight Frank did a great…
The team at Knight Frank did a great job keeping our sale on track. Communication was particularly good.
Andy · 14 March 2026
Agent replied · 20 March 2026
Dear Andrew,
Thank you for your kind words, and for trusting us with the sale of your lovely home. I’m also delighted we found you your new home, and I wish you both all the best there.
Best wishes,
Harry and the Knight Frank Cirencester team
★★★★★ 5/5
TrustpilotQuick and effective turnaround
Vinnie was able to turn around a recent tenant renewal proficiently and effectively. It took very few days turnaround which is much appreciated. Best regards, Guillermo
Guillermo · 30 April 2024
Agent replied · 22 November 2024
Dear Guillermo,Thank you for the lovely review.All the best, Vinnie
★★★★★ 5/5
GoogleSpeaking with Catherine at Knight Frank was an unexpected delight. In just a brief 5-minute conversation!!!, her depth of knowledge, openness, and honesty were truly remarkable. Despite Knight Frank not directly catering to my specific business need here, Catherine's dedication to ensuring a positive experience in selling a home was evident.
It's rare to encounter someone who exudes such passion and commitment, even when the immediate fit isn't apparent.
Catherine's professionalism and the sincerity she exhibited during our conversation underscored the essence of what makes selling a home more than a transaction, it's an important, personalised journey. Although our paths may not align for my current needs, I have no doubt that anyone embarking on the home-selling journey with Catherine's guidance would be in incredibly capable and caring hands.
Kudos to Catherine for exemplifying the values of expertise, integrity, and customer-centricity that truly elevate the experience. Knight Frank is fortunate to have such a standout professional in their midst
Leslie · 27 December 2023
Agent replied · 22 October 2024
Thank you Leslie for your kind and generous comments. I wish you all the best with your property sale and please let me know if I can be of assistance in the future.
Catherine
★★★★★ 5/5
TrustpilotExtremely professional service
Knight Frank were respectful, honest, professional and calm all the way from first marketing our property to eventual completion day. Would highly recommend them.
Katie · 17 September 2026
★★★★★ 5/5
TrustpilotVinnie from renewals has helped satisfy…
Vinnie from renewals has helped satisfy an easy going back and forth communication to settle & finalize everything needed for my stay at the esteemed OTB. Thank you Vinnie!
Juman · 26 February 2024
Agent replied · 22 November 2024
Dear Juman, it has been a pleasure to assist you in your renewal!Thank you, Vinnie
★★★★★ 5/5
TrustpilotA credit to KF.
My thanks and praise to Josh Ward-Brickett for his consistently excellent service in the management of my property. His timely response, proactivity and experienced view is so assuring for an overseas owner. Thanks Josh.
David · 2 November 2023
Agent replied · 22 November 2024
Thank you David. I am very happy to be able to give you peace of mind as an overseas owner. You are a pleasure to work with and I look forward to our continuing collaboration.Josh
★★★★★ 5/5
TrustpilotSatisfied
I worked with Vinnie from Renewals to let my property for a couple years now. He has always been very professional, responsive and helpful.
Jonghoon · 1 June 2024
Agent replied · 22 November 2024
Dear Jonghoon,Thank you for the lovely review.It has been a pleasure to assist you over the years, thanks again for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotGreat experience with KF
Summer was great throughout the whole experience and helped us with all questions we had!
Charlotte · 28 October 2024
Agent replied · 22 November 2024
Dear Charlotte, Thank you so much for the kind words! I’m so glad I could help make the experience smooth for you. It was a pleasure working with you, if you ever have more questions or need anything else, just reach out. Wishing you all the best in your new home! Summer
★★★★★ 5/5
TrustpilotDebbie Pinkham
Debbie Pinkham Seamlessly processed a lease renewal for me And was a pleasure to deal with
Gary · 11 October 2024
Agent replied · 23 October 2024
Thank you Gary for your kind words. It is a pleasure assisting you with your renewal. Debbie
★★★★★ 5/5
GoogleHad an excellent experience buying through Nicky at Knight Frank. She was very supportive to all parties in getting a deal over the line.
Ed · 16 January 2026
Agent replied · 16 April 2026
Thank you for the kind words, Ed. We're so glad you had such a great experience, and you were a pleasure to work with. We are delighted you have secured such a beautiful home for you and the family.
Best wishes
Nicky and the Knight Frank Dulwich team
★★★★★ 5/5
TrustpilotAllan is very proactive
Allan is very proactive. He is professional, responsive and efficient, ensuring all issues are promptly addressed and the property is well-maintained. Highly recommended!
Banu · 10 June 2024
Agent replied · 22 November 2024
Dear Banu,Thank you so much for your kind words. You were both such a pleasure to work with and we were pleased that you were happy with the service we provide.Best wishes , Allan
★★★★★ 5/5
TrustpilotGreat property managers
Emma has been a great property manager throughout our time living there. All issues have been dealt with swiftly and professionally. I would highly recommend!
Alex · 29 April 2024
Agent replied · 22 November 2024
Thank you for your review Alex! I am glad I was able to assist in making your tenancy comfortable and an enjoyable experience, I will still be at Knight Frank should I be able to help you in the future. Best wishes, Emma
★★★★★ 5/5
TrustpilotTomos and stan were amazing
Tomos and stan were amazing! They were friendly, easy to contact and so helpful and understanding.I had some unusual circumstances with an assistance dog and they helped me feel at ease and listened and communicated so well with the building manager to make sure everything went as streamlined as possible. It was a smooth and great experience and im absolutely loving my new flat.Thanks so much !
Hadiya · 14 August 2024
Agent replied · 23 October 2024
Being on the 12-week internship I have been eager to impress and live up to Knight Frank’s reputation for it’s excellent client and customer relations so it is nice to hear of this positive review of Stan and myself.Kind regards,Tomos
★★★★★ 5/5
TrustpilotFriendly professional service from a…
Friendly professional service from a very competent team
Clive · 21 May 2026
Agent replied · 25 May 2026
Thank you Clive.
It’s a pleasure working with you and thank you for taking the time to leave such a lovely review.
Kavita
★★★★★ 5/5
TrustpilotNeil Anandakumar is brillant
Neil Anandakumar is brillant! He was impressively efficient in responding to my query about the status of my Landlord account. He gave me an instant response which was clear and thorough. His reply also showed that he had conducted a thorough investigation of my account.
Athena · 29 October 2022
Agent replied · 22 November 2024
Thank you very much for the kind review, it was a pleasure assisting you.Kind regards, Neil
★★★★★ 5/5
TrustpilotVinnie from Renewals
Vinnie from renewals was excellent in helping us renew on our property. He has helped us over the duration of time we've been at the property, from showing us around in the first instance to pointing us in the direction of the relevant parts of Knight Frank when we've had a query as tenants, through to agreeing a contract renewal with the landlords which was to the satisfactory of both parties in a timely fashion.
Alex · 11 March 2024
Agent replied · 22 November 2024
Dear Alex,Thank you for the kind words.It has been an absolute pleasure to assist you through the whole process and thanks again for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, positive replies and smooth process handling, makes me feel safe. Thanks to Patricia
Sedat · 9 October 2024
Agent replied · 23 October 2024
Thank you Sedat, it was a pleasure helping you with your apartments. If I can be of further help, please do not hesitate to contact me.Patricia
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