Trusted Agent profile · Southwark
★★★★★
2,053 reviews across 2 platforms
First Floor, 44-48 Borough High Street, London, SE1 1XW, Southwark, SE1 1XW
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Southwark, at First Floor, is rated 4.4 out of 5 across 2,053 reviews on two platforms, including 291 Google reviews rated 4.9.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
TrustpilotAarti Chohan at the Abbeville branch…
Aarti Chohan at the Abbeville branch worked tirelessly for me in what was a very long and complex sale. She was in constant communication thoughout and I have nothing but praise for her commitment and effort.
1/5
TrustpilotAnnoying that I can’t give 0 stars
Annoying that I can’t give 0 stars! The worst property management company I have ever come across, their prices are extortionate and we’re currently paying thousands of pounds a year for what feels like a Henry Hoover to visit once a week! Do not use this company for anything!
3/5
TrustpilotI liked the initial sales pitch and the…
I liked the initial sales pitch and the help in negotiating the purchase. Assistance on the exchange and completion process was not as strong.
5/5
TrustpilotProfessional and proactive support
I moved responsibility for selling a property to KFH from another agent. Immediately, I was impressed by the professional and proactive approach to the job. Throughout the process, I was kept in touch and was offered sound advice. I was given the kind of support that is essential.
4/5
TrustpilotStaff at my branch in Queensway are…
Staff at my branch in Queensway are very helpful but the person responsible for maintenance who sits in some other office rarely responds to emails.
5/5
TrustpilotExcellent team
Excellent team. Communication was the best that I have ever experienced. I would firmly recommend kfh to anyone wishing to sell or buy in the future Thanks guys
4/5
TrustpilotAsking price achieved.
I chose to sell my property through Kinleigh Folkard and Hayward (KFH) based on phone contact and initial conversations. The Solicitors and Conveyencing Teams recommended by them were very supportive and knowledgeable. Importantly the asking price was achieved during a difficult market.
4/5
TrustpilotThe friendly team got us a strong price…
The friendly team got us a strong price and worked hard to find us our new home, which they did. They are not 5* as the conveyancing firm they recommended was terrible and the single most stressful part of the experience.
5/5
TrustpilotKFH did a great job selling my flat at…
KFH did a great job selling my flat at a hard time in the market. They got lots of people through the door for viewings and Alice (Balham office) was really helpful in assisting me with the flat.
5/5
TrustpilotA good reliable company
A good reliable company. Was honest, kept us updated. Always available at the end of the phone or email which is important when going through a new process and was a good rate compared to other agencies in the area.
5/5
TrustpilotKFH were very helpful and professional…
KFH at the Brockley branch were very helpful and professional throughout the process of selling our property, especially when the buyers weren't the easiest and we needed to complete the sale which we did successfully. I would definitely recommend KFH.
2/5
TrustpilotBy having more respect for peoples…homes
By having more respect for peoples property , they left lights on , the back and front doors unlocked, never the same agent , would not use again
5/5
TrustpilotVery Supportive Staff, Great Experience
Luke has always provided great help at each stage of the process. He was always responsive for all my queries and supportive whenever his help was needed.
5/5
TrustpilotKFH Sydenham - Lettings Team
KFH Sydenham worked very hard to ensure our flat was let as soon as possible. Great service, very proactive and they give an excellent level of customer service. Highly recommend this team and agent.
5/5
TrustpilotThey’re very professional
Generally very happy with the service received when purchasing our new flat. KFH got the right balance between buyer and seller. Professional to deal with, definitely none of the shenanigans you read about with other firms of forcing to use their recommended services.
5/5
TrustpilotVery professional and experienced…
Very professional and experienced Estate Agents. Would highly recommend. Such a smooth process and the Agents worked so hard to find a buyer. The sale went through seamlessly.
5/5
TrustpilotKFH were very easy and straightforward…
KFH were very easy and straightforward to deal with in the sale of our property in West Hampstead. I particularly want to mention Zoe and David who were involved in the sale. They worked very hard on our behalf and were supportive and friendly.
1/5
TrustpilotNo transparency over service charges
No transparency over service charges, excessive numbers asked without any sound reasons, indifferent to leaseholders’ requests for solution, assistances, information, etc.Estate managers are arrogant and not providing professional services, attitudes and knowledges.
1/5
TrustpilotThe staff were too pushy with our…
The staff were too pushy with our purchase and tried to push the sale through even though we wanted to make further investigations into the state of the property
4/5
TrustpilotGood communication and professional approach
Good communication, willing to listen and take on board client suggestions , professionally marketing the property and managing the sale process.
5/5
TrustpilotKFH Great Mortgage Broker experience - Lucas Matta
Great experience with the KFH mortgage broker (Lucas Matta). Good communications, very flexible with timings and knowledge all round on the subject!
5/5
TrustpilotSelling with KFH was a super professional experience!
Selling with KFH was the best and most professional process that I’ve had. At crucial points they were able to offer clear (and correct) advice and to help us get to a completed sale. We can only say thank you!
5/5
TrustpilotSawan - great mortgage broker
Our mortgage broker Sawan has helped us arrange several, sometimes complex mortgages and got us some great products, highly recommended.
5/5
TrustpilotMarina at KFH was really helpful and…
Marina at KFH was really helpful and professional and made the whole process of renting our home smoothly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Land & New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
