Kinleigh Folkard & Hayward Land & New Homes reviews in Southwark

★★★★★ 5/5

Trustpilot

Best experience with Lucy Baker, KFH

We relocated to the UK last month and I had a few weeks to find a place. I registered with KFH and immediately received property alerts. My second viewing was at our home. I was more than an hour late, I let Lucy Baker know and she kindly waited. I loved the house and immediately started the process. From the start of the process to moving in and only a few weeks in, Lucy and the team was helpful, guided me on everything and made this scary process easy and seamless. I had heard horror stories about how difficult it could be to rent a home as a foreigner without a credit history, but that was not my experience. Professional, helpful, warm and friendly was what we got from Lucy. I highly recommend her, the branch and the team.

Zainu · 9 November 2023

★★★★★ 5/5

Google

I have had the pleasure of dealing with Mihai Stanciu & Andree Amuni on numerous occasions and I can not fault their service and the professionalism they offer. They will both go above and beyond in delivering the service required for their client's and offer expert advice on the Property Market. Everything is dealt with promptly and both Mihai & Andree are always on hand to assist whenever needed. I would highly recommend their services to anyone who would like a quick transaction and high level customer care!

Ajesh · 26 October 2023

★★★★★ 5/5

Google

We had an exceptional experience with Maira as our rental agent. She demonstrated prompt and detailed communication, showing us properties that perfectly matched our needs. Maira's negotiation skills secured a favorable lease, and her dedication to explaining terms made the process smooth. Her personalized approach and genuine interest in our satisfaction made the entire experience enjoyable. If you're in search of a reliable and knowledgeable rental agent, Maira is the one to go to!

Sofia · 28 February 2024

★★★★★ 5/5

Trustpilot

Extremely helpful and an excellent asset to the company.

Swan, Ravi, and Sharon were an excellent, passionate, and enthusiastic team. They responded very quickly, were friendly, and always available to help. They listened to our concerns carefully and went above and beyond to assist us, which was extremely helpful. They made our home-buying process smooth and hurdle-free.I can't thank them enough, their help was greatly appreciated. Many thanks, Swan, Ravi, and Sharon.Highly recommended for anyone. Great people.Roopender and Jyoti

Jyoti · 3 June 2024

★★★★★ 5/5

Trustpilot

Great work from Angela Lessani and team…

Great work from Angela Lessani and team on the sale of a project of ours in Shepherd’s Bush. Wasn’t the easier transaction to say the least, but well managed by Angela and team to get it over the line in the end.Couldn’t recommend them any more, and hope to do much business going forward. An agent you can trust.

Ola · 12 November 2024

★★★★★ 5/5

Trustpilot

Grear broker who helped me with my first mortgage

Sawan was a great broker who helped me secure very good mortgage in the turbulent times of extremely volatile interest rates! He was always available to answer my questions and kept me in the loop on what was going on in the market and how the rates were changing. Sharon was a great support in the process after I received the mortgage offer. It was my first mortgage in the UK and Sawan and Sharon made me feel more comfortable and confident in the process. Thank you!

Joanna · 7 October 2023

★★★★★ 5/5

Trustpilot

A great team!

I wasn't looking forward to the whole selling the house thing, but I needn't have worried. Laura, Harry, and the rest of the team were professional, efficient, and hugely importantly kept me informed as to what was going on. There are always delays, or periods where you wonder if anything is happening but I had regular emails and phone calls from the team keeping me up to date with the progress. I can recommend them without hesitation.

Ian · 1 November 2025

★★★★★ 5/5

Trustpilot

Competent and professional

Will and Amanta did a wonderful job in selling my flat in Kingston for me. I live abroad, so I needed a reliable, pro-active estate agent capable of selling my flat in my absence to manage efficiently all the viewings and offers; which they did very competently and professionally. I would most certainly recommend KFH, particularly Will and Amanta who I found to be very approachable, pleasant and caring during the whole process. Many thanks Will and Amanta for everything, I can’t thank you enough! I wish you all continued success!

Ellie · 27 September 2023

★★★★★ 5/5

Trustpilot

Excellent lettings service in Chiswick

I would like to sincerely appreciate the way KFH Chiswick Lettings Team (and Rebecca in particular) managed our recent tenancy. Throughout the period we were renting the property and upon closure, the service provided by Rebecca and team was impeccable in quality and timeliness. Balancing landlord and tenant needs in a really healthy and fair way throughout the tenancy made it positively memorable.

Anar · 2 September 2024

★★★★★ 5/5

Google

HIGHLY recommended. KFH succeeded in selling my property where others failed. They are professional, courteous, tenacious and will help both the seller and buyer through every step, communicating promptly and clearly with both parties, the solicitors and the mortgage brokers alike. Whilst Mihai is the salesman who helped me in particular, I got nothing but praise for all his colleagues too. Thank you!

Marco · 26 August 2024

★★★★★ 5/5

Trustpilot

Sally and Hannah were great!

Sally and Hannah were great!Given I was travelling from the south coast to do viewings, Hannah arranged for visits to several houses in an afternoon. She was very knowledgable about all the properties and I was so impressed with her professionalism. Once my offer had been accepted, the vendors refused to take the house off the market until exchange and Sally was very supportive during what was a stressful time. There were a number of issues that cropped up over the intervening weeks and she managed these expertly and efficiently, liaising with all the other estate agents in the chain whilst communicating regularly with me so I was always kept in the loop. Thank you both!

Mrs · 12 September 2023

★★★★★ 5/5

Trustpilot

very professional

Pardeep was very professional and helpful on choosing the right cover and finding the best quotes for our insurance requirements. He took care of everything, from finding the right insurance, at the right price (and challenging the p ice when asked) to liaising with the insurance to ensure all the info they had to start our cover were accurate. I really recommend

Sandray · 5 September 2024

★★★★★ 5/5

Trustpilot

Fantastic help for first time buyers!

Shadane was brilliant from start to finish and really helped us as first time buyers with our move. He was flexible with viewings and supportive throughout the entire process. His unwavering enthusiasm genuinely made such a difference during what was a very stressful time in our lives and we cannot thank him enough for all the work he has done!

J · 3 October 2024

★★★★★ 5/5

Trustpilot

Exceptional mortgage advisor Lucas M

Lucas M from KFH provided us with an outstanding level of service as our mortgage advisor. He consistently offered thorough, up-to-date advice in a super friendly manner (despite all of our basic questions!!). Lucas was always accessible and responsive, making it easy to reach out to him whenever needed. I would seriously recommend him to anyone in need of mortgage advice. Thanks again for your help Lucas!

Murray · 5 June 2024

★★★★★ 5/5

Trustpilot

TROUBLE FREE SALE. I approached three estate agents in the…

I approached three estate agents in the Hornsey area and was particularly impressed by Barrington Dutton of KFH whose attitude was so positive. I was selling a property in my role as executor for an old friend who had recently died. Although we could not sell until we had probate, Barrington showed the house to a variety of interested parties, some of whom offered significantly more than the asking price. When the mortgage rate began to climb, we lost these offers and the house suffered water damage during the winter. Undeterred, Barrington achieved an excellent offer from a purchaser who was happy to pay a good price for the property in its unrestored state. I am really grateful to Barrington and his team at KFH Crouch End for achieving such an excellent result in what the newspapers constantly refer to as a falling market.

Customer · 25 August 2023

★★★★★ 1/5

Trustpilot

Very disappointing experience

I recently sold a flat through KFH Canada Water and I would not recommend using them. I found the interaction with them very unpleasant and unhelpful. My agent was consistently condescending and uninterested. The way he spoke to me was unacceptable; I was shouted at over the phone, he frequently talked over me, and he refused to let me finish my sentences. His sole interest throughout appeared to be the buyer, who could not be inconvenienced at any cost, even to my own inconvenience, and he clearly forgot that he was supposed to be acting as my agent, which is extraordinary on reflection.Selling and buying properties is a stressful and emotional process and we had a fairly complex chain whereby we had to exchange and complete the purchase/sale of 3 properties simultaneously, involving multiple parties. It was a challenging transaction and had to be carefully managed by everyone involved. My agent was the least responsive/supportive of the group (and some way short of the other KFH agents acting on one of the other properties) and made very minimum contribution out of the 3 real estate agents that we worked with. When they did take up the reins it was to chivvy me into doing whatever the buyer needed, rather than supporting me as my sales agent. He has caused unnecessary frustration by putting pressure on me to conclude on the single sale when the whole chain was being delayed due to a factor outside of our control (another party in the chain was waiting for a mortgage offer). Rather than help me with the communications with my buyer, he threatened that that the buyer would pull out if I could not provide certainty on timing - in that particular conversation he imposed 3 hours to respond, which was completely unreasonable given the delay was not within my control. Clearly, he had no interest in anything other than getting his commission from selling my flat. At the end of the day, the delay was one week and during this already stressful time he only created more tension than help easing it.As soon as we finally completed on all 3 properties, we simultaneous had multiple calls from the real estate agents and our solicitors to say congratulations. My agent from KFH Canada Water was the only one who failed to do the same. This said a lot about how much the sale mattered to him.

Elly · 23 August 2023

★★★★★ 1/5

Trustpilot

found a leak in my kitchen april 25 i…

found a leak in my kitchen april 25 i called in a plumber he found the leak and told me it was coming from the consumer soil stack i informed kfh they came in june25 to remove asbestos found in the flat dismantled the kitchen so its not useable we are now in november 14 and the kitchen is still dismantled and i cant use it they are a bunch of amateurs and liars

Teddy · 14 November 2025

★★★★★ 5/5

Trustpilot

KFH Muswell Hill - A great team, very helpful and professional. Would recommend!

KFH Muswell Hill were really great to deal with on both the sale of our property - helping us when our first buyer fell through and then securing us an above asking price offer - as well as sorting a mortgage out for us ... I would definitely recommend them! Special thanks for Elysia and Ashley on the sale & Sawan and Sharon on arranging our mortgage. Hopefully we wont need their help again anytime soon, but if we do they will be our first call!

RB23 · 22 August 2023

★★★★★ 2/5

Trustpilot

Less hassle to manage the property myself

Initially KFH Lettings were very helpful in finding a great tenant but as time went on they became unresponsive and I ended up dealing with the tenant directly (rather than routing communication via KFH management) as it was much easier. In the end I was paying KFH Management a fee just to collect the rent but dealing with the management myself. I am currently waiting for KFH to return the tenant's deposit after the end of the tenancy which they are refusing to do (despite several emails from both me and the tenant). Generally not a good experience.

Marie-Claire · 22 August 2023

★★★★★ 5/5

Trustpilot

KFH Nothcote road

I contacted KFH in northcote road to search for property to rent long term. I spoke to a lovely lady called Lucy whom I found extremely helpful in guiding me through the whole process. She was very professional and kept me informed and updated throughout. Some agents I have spoken to have been very pushy and not at all eager to help. Lucy was fantastic in every way!! I would just like to say “thank you so much Lucy for finding me my perfect home” you’re a real gem 😃

Denise · 20 August 2023

★★★★★ 5/5

Google

Brilliant Service and special shout out to Ivan for all of his help throughout our process. He went the extra mile and that was one of the reasons we made the offer.

Henry · 16 September 2025

★★★★★ 5/5

Trustpilot

Excellent service

The Southfields KFH team were fantastic from valuation through to completion. We were given expert advice to achieve the best price for our property and they really ensured the sale went through smoothly with nothing too much trouble - even printing, signing and witnesses documents etc. We would highly recommend Grant, Connor and the KFH team.

AB · 27 November 2024

★★★★★ 5/5

Trustpilot

KFH Raynes Park

I recently had the pleasure of working with Charlie at KFH Raynes Park to search for a new home. I am incredibly pleased with the service I received. From start to finish it was an absolute pleasure. From our initial conversations and throughout the whole process Charlie was professional and highly knowledgable about the local market. Charlie demonstrated immense patience and understanding of my situation. I'm so glad I chose KFH to help me with my search. I would recommend KFH without hesitation.

Judith · 15 August 2023

★★★★★ 5/5

Google

Excellent service from KFH, in particular I'd like to thank Mihai for his profesionalism throughout my search. He communication was exceptional from start to finish and he made the whole process an easy and stress free experience for which I'm very grateful. I would highly recommend KFH and Mihai to anyone looking to purchase a property in the near future.

John · 25 September 2024