Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMaxwell - brilliant agent!
Maxwell (from Gareth James, Nunhead location) was an absolute pleasure to work with. His professionalism, extensive knowledge and support was beyond what we have received from any real estate agent. He took his time with us, making the whole process of purchasing a house feel a lot more measured and with the right state of mind. I would highly recommend working with Maxwell!
Isabella · 22 October 2018
★★★★★ 5/5
GoogleI recently rented a property with Gareth James, it was a super fast and super easy procedure, Tomos helped with all things and worked late to help us get the deal across. Would recommend to anyone searching around the South East Area!
Luca · 25 October 2022
★★★★★ 5/5
TrustpilotOutstanding and consistent service…
Outstanding and consistent service provided throughout the selling process.Excellent, Thanks Mark.
Robert · 27 April 2018
★★★★★ 5/5
GoogleReally recommend Gareth James. I rented a property that they managed for a year and they were always so helpful and friendly and efficient in sorting out any issues.
Laura · 25 October 2023
★★★★★ 5/5
TrustpilotVery slick and smooth service
Very slick and smooth service. Rental process was hassle free and dealt with very professionally.
Andrew · 11 January 2022
Agent replied · 22 October 2024
Dear Andrew, the team at Gareth James very much value your positive feedback. Always delighted to learn the process was smooth and professional. Thank you from the team at Gareth James.
★★★★★ 5/5
TrustpilotResponse to a reported issue
The team responded well to a reported issue and provided a really prompt service. Everyone I spoke to was understanding and really helpful.
Joanne · 11 October 2019
Agent replied · 22 October 2024
Thanks Joanna - that's great to hear. I'm pleased you had such a positive experience and took the time to let us know. Kind regards - Zohra Huda, Marketing Manager, Gareth James Property.
★★★★★ 5/5
TrustpilotConstant communication
Constant communication. Step by step assistance. Friendly staff before, during and after the letting process.
Gonzalo · 1 November 2021
Agent replied · 22 October 2024
Dear Gonzalo, Thank you for your Gareth James review and thank you very much for highlighting our regular communication with you, keeping our customers updated and informed is important to us. Delighted the staff at Gareth James were supportive and friendly throughout your letting process. Thank you from the Team at Gareth James
★★★★★ 5/5
TrustpilotI really appreciate your services
I really appreciate your services. Quick response to customers and good communication and always ready help whenever I call. Thank so much.
Abraham · 28 November 2019
Agent replied · 22 October 2024
Thanks Abraham - thanks so much for letting us know we are doing a good job! We very much appreciate you taking the time to let us know, Zohra Huda - Marketing Manager, Gareth James Property.
★★★★★ 1/5
TrustpilotAvoid this Agent
Ignored to respond to emails.Really slow in dealing with any problems at the property.Withheld large mount from deposit with inflated costs for minor issues.
Charlie · 16 November 2018
Agent replied · 22 October 2024
Hi Charlie - I'm very surprised and sorry to hear of your experience with Gareth James; we generally get such positive reviews for our Property Management Team. I'm currently trying to get in touch with you (via Trustpilot) to get a clearer idea of what transpired and how we can put things right for you. Many thanks - Zohra Huda, Marketing, Gareth James.
★★★★★ 5/5
GoogleThe whole team are very helpful, knowledgeable and responsive. My flats have always been let within a few days of going live and the tenants have been very reliable. A great team, extremely happy with their service.PositiveResponsiveness, Professionalism
Mike · 25 October 2022
★★★★★ 5/5
GoogleGareth James have managed my two properties in Peckham since 2010, and I have been continually happy with their service, responsiveness and advice. In particular, you can see the business getting more systematic as it has grown in recent years. Delighted to recommend.PositiveResponsiveness, Professionalism, Value
Kevin · 25 October 2021
★★★★★ 5/5
TrustpilotCan’t praise them highly enough
Can’t praise them highly enough, professional, efficient and nice people to work with
Robert · 15 October 2021
Agent replied · 22 October 2024
Dear Mr. Orr, Thank you very much leaving Gareth James your review. So pleased we have been helpful and provided you with a service you are very happy with. Thanks so much, the team at Gareth James
★★★★★ 5/5
GoogleExcellent service and very good communication. Both Jake and Nikki supported me in selling my flat, which took longer than normal due to probate. They are professional, very trustworthy and highly recommended. Thank you Gareth James.
Ling · 25 October 2022
★★★★★ 5/5
GoogleWe had a thoroughly brilliant experience with Gareth James and would highly recommend them to anyone. We dealt pretty much solely with Nikki and she was great- knowledgeable, friendly, professional and honest. As first time buyers we needed a lot of guidance and she was very helpful and patient throughout the whole process.
Lizzie · 26 October 2018
★★★★★ 5/5
TrustpilotExcellent
We had a thoroughly brilliant experience with Gareth James and would highly recommend them to anyone. We dealt pretty much solely with Nikki and she was great- knowledgeable, friendly, professional and honest. As first time buyers we needed a lot of guidance and she was very helpful and patient throughout the whole process.
Elizabeth · 8 May 2018
★★★★★ 5/5
TrustpilotSmooth process
Smooth process, recommend, thanks tomos!
James · 22 July 2022
Agent replied · 22 October 2024
Hi James, Thank you for taking your time to leave a review. I'm glad you have been happy. Hope you settle into your new home well. Many thanks from all the team at Gareth James Property
★★★★★ 5/5
GoogleGreat agents - I'm trying to find a very specific property in the SE14/15 area and Nikki from Gareth James has been really good helping me - sound advice, good communications, flexible viewings, good local knowledge - my search continues......we haven't found it yet, but my fingers are crossed !!
Iain · 26 October 2019
★★★★★ 5/5
Trustpilotfriendly staff, top estate agents
friendly staff, resolve issues quickly. no complaints!best estate agent I've dealt with in 7 years of London living.
Smith · 20 August 2019
Agent replied · 22 October 2024
Hi Smith - thanks for the short and very sweet review! We are glad that we stand out for you in terms of customer service, it's incredibly important to us as a company. Do recommend us to your friends and family! Kind regards, Zohra Huda
★★★★★ 5/5
TrustpilotExcellent service from the Gareth James…
Excellent service from the Gareth James team. I’d recommend them for finding quality tenants and managing your property
Gary · 10 August 2019
Agent replied · 22 October 2024
Great to hear that you are so pleased with our Property Management service, Gary. Thanks for taking the time to review us, Kind regards, Zohra Huda, Marketing Manager - Gareth James Property.
★★★★★ 5/5
GoogleJoe sold my flat in Peckham. Very responsive and good to work with. Got me a good price and team was helpful from beginning to completion. highly recommend in Peckham / Nunhead area.
Kate · 25 October 2022
★★★★★ 5/5
GoogleDid a fantastic job finding new tenants for my property. Efficient and professional all the way. Definitely recommend using Gareth James.
Mark · 25 October 2023
★★★★★ 5/5
TrustpilotI loved working with gareth james in…
I loved working with gareth james in selling my Peckham property. Fantastic personlised service, honest approach, competitive rate.Helen
Helen · 19 March 2018
Agent replied · 22 October 2024
Dear Helen, Thank you for your review regarding your experience with Gareth James. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Anna Krakhina Head of Marketing
★★★★★ 1/5
GoogleTerrible customer service - It's taken 4 months and still counting to get a replacement key for the flat i am renting.
Staff have been rude @Bllenden Road office and unhelpful
Wayne · 25 October 2022
★★★★★ 5/5
TrustpilotStraight forward
Straight forward, quick with communications and easy to work with. Recommended!
Alexandra · 22 September 2019
Agent replied · 22 October 2024
Many thanks for your review, Alexandra, it's good to hear we are providing an excellent service. Best regards, Zohra Huda - Marketing Manager, Gareth James Property.
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