Trusted Agent profile · Southwark

Gareth James Peckham Rye, London reviews in Southwark

4.4

★★★★★ Great

296 reviews across 3 platforms

129 Bellenden Road, SE15 4QY, Southwark, SE15 4QY

Gareth James's office in Southwark, at 129 Bellenden Road, is rated 4.4 out of 5 across 296 reviews on three platforms, including 138 Google reviews rated 4.3.

Google logo

4.3 / 5

138

Reviews on Google

This office

Facebook logo

4.3 / 5

6

Reviews on Facebook

Business-wide

Trustpilot logo

152

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Trustpilot

Maxwell - brilliant agent!

Maxwell (from Gareth James, Nunhead location) was an absolute pleasure to work with. His professionalism, extensive knowledge and support was beyond what we have received from any real estate agent. He took his time with us, making the whole process of purchasing a house feel a lot more measured and with the right state of mind. I would highly recommend working with Maxwell!

Isabella · 22 October 2018

5/5

Google

I recently rented a property with Gareth James, it was a super fast and super easy procedure, Tomos helped with all things and worked late to help us get the deal across. Would recommend to anyone searching around the South East Area!

Luca · 25 October 2022

5/5

Trustpilot

Outstanding and consistent service…

Outstanding and consistent service provided throughout the selling process.Excellent, Thanks Mark.

Robert · 27 April 2018

5/5

Google

Really recommend Gareth James. I rented a property that they managed for a year and they were always so helpful and friendly and efficient in sorting out any issues.

Laura · 25 October 2023

5/5

Trustpilot

Very slick and smooth service

Very slick and smooth service. Rental process was hassle free and dealt with very professionally.

Andrew · 11 January 2022

Agent replied · 22 October 2024

Dear Andrew, the team at Gareth James very much value your positive feedback. Always delighted to learn the process was smooth and professional. Thank you from the team at Gareth James.

5/5

Trustpilot

Response to a reported issue

The team responded well to a reported issue and provided a really prompt service. Everyone I spoke to was understanding and really helpful.

Joanne · 11 October 2019

Agent replied · 22 October 2024

Thanks Joanna - that's great to hear. I'm pleased you had such a positive experience and took the time to let us know. Kind regards - Zohra Huda, Marketing Manager, Gareth James Property.

5/5

Trustpilot

Constant communication

Constant communication. Step by step assistance. Friendly staff before, during and after the letting process.

Gonzalo · 1 November 2021

Agent replied · 22 October 2024

Dear Gonzalo, Thank you for your Gareth James review and thank you very much for highlighting our regular communication with you, keeping our customers updated and informed is important to us. Delighted the staff at Gareth James were supportive and friendly throughout your letting process. Thank you from the Team at Gareth James

5/5

Trustpilot

I really appreciate your services

I really appreciate your services. Quick response to customers and good communication and always ready help whenever I call. Thank so much.

Abraham · 28 November 2019

Agent replied · 22 October 2024

Thanks Abraham - thanks so much for letting us know we are doing a good job! We very much appreciate you taking the time to let us know, Zohra Huda - Marketing Manager, Gareth James Property.

1/5

Trustpilot

Avoid this Agent

Ignored to respond to emails.Really slow in dealing with any problems at the property.Withheld large mount from deposit with inflated costs for minor issues.

Charlie · 16 November 2018

Agent replied · 22 October 2024

Hi Charlie - I'm very surprised and sorry to hear of your experience with Gareth James; we generally get such positive reviews for our Property Management Team. I'm currently trying to get in touch with you (via Trustpilot) to get a clearer idea of what transpired and how we can put things right for you. Many thanks - Zohra Huda, Marketing, Gareth James.

5/5

Google

The whole team are very helpful, knowledgeable and responsive. My flats have always been let within a few days of going live and the tenants have been very reliable. A great team, extremely happy with their service.PositiveResponsiveness, Professionalism

Mike · 25 October 2022

5/5

Google

Gareth James have managed my two properties in Peckham since 2010, and I have been continually happy with their service, responsiveness and advice. In particular, you can see the business getting more systematic as it has grown in recent years. Delighted to recommend.PositiveResponsiveness, Professionalism, Value

Kevin · 25 October 2021

5/5

Trustpilot

Can’t praise them highly enough

Can’t praise them highly enough, professional, efficient and nice people to work with

Robert · 15 October 2021

Agent replied · 22 October 2024

Dear Mr. Orr, Thank you very much leaving Gareth James your review. So pleased we have been helpful and provided you with a service you are very happy with. Thanks so much, the team at Gareth James

5/5

Google

Excellent service and very good communication. Both Jake and Nikki supported me in selling my flat, which took longer than normal due to probate. They are professional, very trustworthy and highly recommended. Thank you Gareth James.

Ling · 25 October 2022

5/5

Google

We had a thoroughly brilliant experience with Gareth James and would highly recommend them to anyone. We dealt pretty much solely with Nikki and she was great- knowledgeable, friendly, professional and honest. As first time buyers we needed a lot of guidance and she was very helpful and patient throughout the whole process.

Lizzie · 26 October 2018

5/5

Trustpilot

Excellent

We had a thoroughly brilliant experience with Gareth James and would highly recommend them to anyone. We dealt pretty much solely with Nikki and she was great- knowledgeable, friendly, professional and honest. As first time buyers we needed a lot of guidance and she was very helpful and patient throughout the whole process.

Elizabeth · 8 May 2018

5/5

Trustpilot

Smooth process

Smooth process, recommend, thanks tomos!

James · 22 July 2022

Agent replied · 22 October 2024

Hi James, Thank you for taking your time to leave a review. I'm glad you have been happy. Hope you settle into your new home well. Many thanks from all the team at Gareth James Property

5/5

Google

Great agents - I'm trying to find a very specific property in the SE14/15 area and Nikki from Gareth James has been really good helping me - sound advice, good communications, flexible viewings, good local knowledge - my search continues......we haven't found it yet, but my fingers are crossed !!

Iain · 26 October 2019

5/5

Trustpilot

friendly staff, top estate agents

friendly staff, resolve issues quickly. no complaints!best estate agent I've dealt with in 7 years of London living.

Smith · 20 August 2019

Agent replied · 22 October 2024

Hi Smith - thanks for the short and very sweet review! We are glad that we stand out for you in terms of customer service, it's incredibly important to us as a company. Do recommend us to your friends and family! Kind regards, Zohra Huda

5/5

Trustpilot

Excellent service from the Gareth James…

Excellent service from the Gareth James team. I’d recommend them for finding quality tenants and managing your property

Gary · 10 August 2019

Agent replied · 22 October 2024

Great to hear that you are so pleased with our Property Management service, Gary. Thanks for taking the time to review us, Kind regards, Zohra Huda, Marketing Manager - Gareth James Property.

5/5

Google

Joe sold my flat in Peckham. Very responsive and good to work with. Got me a good price and team was helpful from beginning to completion. highly recommend in Peckham / Nunhead area.

Kate · 25 October 2022

5/5

Google

Did a fantastic job finding new tenants for my property. Efficient and professional all the way. Definitely recommend using Gareth James.

Mark · 25 October 2023

5/5

Trustpilot

I loved working with gareth james in…

I loved working with gareth james in selling my Peckham property. Fantastic personlised service, honest approach, competitive rate.Helen

Helen · 19 March 2018

Agent replied · 22 October 2024

Dear Helen, Thank you for your review regarding your experience with Gareth James. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Anna Krakhina Head of Marketing

1/5

Google

Terrible customer service - It's taken 4 months and still counting to get a replacement key for the flat i am renting. Staff have been rude @Bllenden Road office and unhelpful

Wayne · 25 October 2022

5/5

Trustpilot

Straight forward

Straight forward, quick with communications and easy to work with. Recommended!

Alexandra · 22 September 2019

Agent replied · 22 October 2024

Many thanks for your review, Alexandra, it's good to hear we are providing an excellent service. Best regards, Zohra Huda - Marketing Manager, Gareth James Property.

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