Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAfter not putting my partner's on the tenancy agreement for her rental property for 6 months (!) Foxton's then refused to give her a reference for the place that me and her were aiming to move into together. Because of them being deliberately obtuse it completely disrupted the referencing process for us moving into our new place, despite her paying her rent on time consistently for the duration of her tenancy, and them failing to put her name on the agreement for half a year through sheer laziness/incompetence.
I called them to speak with them about the situation and the guy on the phone started giving me some pseudo-philosophical speech to justify his colleagues' behaviour. Having heard horror stories from other tenants over the years I'm not in the least bit surprised but it really did throw me off to see how unprofessional and immature this company and its staff seem to be.
Please avoid like the plague and choose another estate agent if possible, these guys are vultures. It seems like it's a real culture within the workforce too, as the stories across the board from different branches are so consistently shocking.
In contrast, La Casa Property Services in Hither Green are amazing and have been so helpful, so please head there if you're looking to rent a place locally.NegativeResponsiveness, Quality, Professionalism, Value
Barney · 25 October 2021
★★★★★ 5/5
GoogleIf you're in the market for a new home, I highly recommend working with Melisa as your estate agent. Her professionalism, knowledge, and communication skills have been invaluable in guiding me through the process. Her attention to detail and commitment to finding the best property for her clients is exceptional. With Melisa's help, I'm confident I'll find my ideal home.
Teresa · 25 October 2023
★★★★★ 4/5
GoogleLaura was really friendly and kept me updated as to what time to expect her at viewings. Very professional young lady and also very honest with her answers, which is very rare in the industry. I appreciate the effort she made.
Olivia · 26 October 2018
★★★★★ 5/5
GoogleLola has been responsive, helpful and professional. I am very happy with the service and would recommend her to anyone looking for a flat/house in the area!PositiveResponsiveness, Quality, Professionalism
Andrea · 25 October 2021
★★★★★ 3/5
GoogleGood service but they terribly overprice rents and sales
Darren · 1 October 2025
★★★★★ 5/5
GoogleAlice was super knowledgable, proactive and personable when helping me navigate the often labrynthine property market and associated admin. Overall, it was as frictionless an experience as I could have hoped for. Thanks for everything!
Edward · 26 October 2019
★★★★★ 5/5
GoogleI've had a positive experience with Foxtons Dulwich.
After my first initial request for a review/quote for my property, within hours Jennifer Purchase was at my door.
She was thorough, efficient, explained herself clearly and genuinely friendly.
Yasemen · 26 October 2016
★★★★★ 5/5
GoogleI am pleased with the level of attention and kindness that I have received from the agency. In addition to monitoring the rental process, they have informed me of each step along the way. Please accept my sincere thanks for your assistance, especially to Reece, who was always available to answer any questions.
Johanna · 25 October 2023
★★★★★ 5/5
GoogleWithout doubt the best estate agents in east dulwich.. and i have tried a few. I have just completed on my flat after an extremely unlucky period in buyers and details out of the control of Ludlow's. Throughout this period Jonathan and has team have worked tirelessly to get the sale completed. Jonathan in particular has a very pragmatic and professional approach and on more than one occasion I was very thankful he was there to discuss things through with. Alice showed true sales determination on our behalf by making in excess of 100 calls to potential buyers within 2 hours of finding out our first buyer was pulling out after 4mths. This team work hard both for the buyers and the sellers and I wouldn't hesitate in recommending them. It's a tricky market at the moment and you need the best behind you.
Victoria · 26 October 2019
★★★★★ 5/5
GoogleWhat a great experience! Hannah & Stephen, thank you so much for securing tenants for my property. The whole experience was a professional, transparent, and honest one.
The whole transition was smooth and hassle free. You both went the extra mile to help me with paper work, advice and extremely kind at all times. I felt comfortable calling you both and really appreciate for constantly updating me with progress, as you need to know what’s happening at all times.
It was an excellent experience from start to finish. Lastly, i would like say that anyone who hasn’t used these guys.. you really need too.
Thank you once again.
Nadeem · 26 October 2019
★★★★★ 5/5
GoogleAtiya a well spoken and understanding member of Foxton Dulwich branch. Assisted me to find the right and best property for my circumstances and guided me throughout the process of buying.
Sarfraz · 24 November 2024
★★★★★ 5/5
GoogleLola was so lovely and knowledgeable. She waited for me even though it was Saturday evening, which is very important if you want to see properties before anyone else. Thank you.
Kay · 26 October 2019
★★★★★ 5/5
GoogleA Great Sales rep. Nice guy. Couldn't fault him. Thanks for the sale.
Fn · 21 June 2025
★★★★★ 5/5
GoogleAlice Deyermund was excellent. Very polite, articulate and had a good knowledge of the properties she showed me nothing was too much trouble. Hope to deal with her again.
Nicola · 26 October 2019
★★★★★ 5/5
GoogleLola and Josh were efficient, professional and friendly! Thank you both for showing us around and answering any questions or queries we had about the flat. Highly recommend.
Anna · 26 October 2019
★★★★★ 5/5
GoogleAs first time movers we were very unprepared for what would happen next but we had the luck of having Reece to help us through any questions and queries we had. So from two very nervous first time movers we thank you for all your help and support.
Paige · 25 October 2023
★★★★★ 5/5
GoogleI'm not the kind of feedback person, but this time I'll make an exception.
At first I was a bit afraid because Foxtons seemed a too high quality brand for my standards. When I went there a very kind receptionist offered me a nice coffe and made me feel comfortable. Than I met Lotte King and I have to say that she's been the kindest agent I've met so far. She really tried to meet all my necessity and she's been always friendly. Even if in the end I had unfortunately to choose another house from a different agency, when I spoke with her last time she seemed genuinely happy for me, and that was something astonishing by an estate agent. In the end if I'll need again to move, I will definitely go again in the Foxtons Dulwich.
Sebastiano · 27 October 2014
★★★★★ 5/5
GoogleI was contacted by Stephen Graham to discuss renewing the tenancy agreement with my corporate tenants. We discussed the current rental value of the property and what my bottom line would be in terms of negotiating an increase. Stephen's suggestion of going in at a slightly higher figure proved to be correct as he was successful at the first attempt in obtaining an increase from the tenant. I was very pleased with the service provided and the speed in which this matter was resolved. Thanks once again.
Leanora · 27 October 2013
★★★★★ 5/5
GoogleJosh and Hannah were both incredibly helpful during the letting process and provided quality efficiency, customer service, and patience from them both start to finish.
Billy · 26 October 2019
★★★★★ 1/5
TrustpilotFoxtons Lettings
Foxtons Lettings, Misleading Charges, Poor Communication, and Unprofessional Conduct
Karuien · 22 May 2025
★★★★★ 5/5
GoogleI had A great experience With Foxtons Dulwich, after returning from Australia from 7 years of being away, I found the process easy and painless! Fredericka Fryers helped me with my search and did most of the leg work. She understood what I was looking for and presented a selection of properties to fit my criteria. I especially like how easy it was to complete forms using there online portal. I would recommend using them again.
Israel · 26 October 2016
★★★★★ 5/5
GoogleDonald couldn’t have done more to get people viewing my property and getting the sale over the line. Fantastic service!
Alex · 16 December 2024
★★★★★ 5/5
GoogleStephen, Hannah and Lee in the management team have a done a great job in finding 2 sets of tenants for my flat in the last 3 years. They are responsive, hard working and professional and best of all I have virtually no voids in that period. They take a lot of stress out of the process and I couldn't recommend their Lettings team more highly. Thanks to a great job done.
Graham · 26 October 2018
★★★★★ 5/5
GoogleFoxtons handled my sale and did a great job. Compared to other solicitors I found them much more proactive and on the ball, something which is really required at various points of the process. Jenny Purchase and Sam Leaney handled my sale and both put up with a lot of hassles to make sure the sale went through - if I go through this process again I'd happily work with them again.
Angus · 26 October 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.