Dexters Tower Bridge reviews in Southwark

★★★★★ 5/5

Trustpilot

SOOO Impressed

The management of my flat was recently taken over by Dexters. I have been so impressed! Rachel Deacon-Holmes is my property manager and she has exceeded my expectations. My flat had not been properly managed previously and she had to quickly sort out some serious water damage. There have been a lot of other issues and both Rachel and Tom Bussman have been absolutely superb in assisting me in dealing with some overwhelming refurb works in order to bring my flat up to a particular standard. They have both responded promptly and given me honest advice in terms of getting and making the most of my flat. They have both been handed a tricky situation to sort out and they are doing it professionally and responsibly. for now it is still in the process of being done. I cannot thank them and Dexters enough as I could not manage it myself!!! Thank you Rachel and Tom! Rosannna

Rosanna · 13 October 2023

★★★★★ 5/5

Trustpilot

Jessica is a Joy to deal with

Jessica-Joy has recently taken over coordination for my tenancy. I noticed a number of items in my rental either broken or malfunctioning because of aged appliances or routine wear and tear related breakdown.Jessica promptly arranged a site visit and verified details herself and wrote a comprehensive report to the landlord, which has resulted in the landlord successfully agreeing to fix a number of items on this list. Jessica was professional, organized, friendly in demeanour, and clear in her communication both with me and with the landlord.

Amol · 11 October 2023

★★★★★ 5/5

Trustpilot

Finally fix after 2 weeks of no "hot water"

I just want to thank Jessica Joy from Property Management Team. I am new to this city and rent my current apartment through a Dexter agent. However, I found there was no hot water for shower. Thanks for Jessica's timely services, my family could finally enjoy hot-water shower without boiling water myself after 2 weeks. Other than that, she also helped out on my other issues, like getting the parking license. I could totally feel her urgency of getting things done. Every time I told her about an issue, she would be able to give me a call back the day after to update me the progress and status. This is so impressive.

Tony · 11 October 2023

★★★★★ 5/5

Trustpilot

I had the pleasure of working with…

I had the pleasure of working with Amber Bowers, and I couldn't be happier with the experience. From the moment I reached out, her professionalism and warm personality shone through. She not only addressed my concerns but went above and beyond to ensure I felt heard and understood.Amber's expertise in her field is truly impressive. She guided me through a complex process with ease, explaining each step in a way that made me feel confident in the decisions we were making. Her attention to detail and dedication to delivering results were evident throughout our interactions.What sets Amber apart is her genuine care for her clients. She took the time to get to know me and my specific needs, making the entire experience not just productive but also enjoyable. It's rare to find someone who combines competence with such a personable approach.I wholeheartedly recommend Amber Bowers to anyone seeking assistance in her area of expertise. She's not just a professional you can trust, but also a delightful person to work with. Thank you, Amber, for making what could have been a stressful process so smooth and pleasant!

JS · 9 October 2023

★★★★★ 5/5

Trustpilot

Good service

Many thanks to Sophie Sheppard, she was extremely helpful and receptive. She has been an excellent property manager for us.

Edyta · 14 September 2026

★★★★★ 5/5

Google

We recently had the pleasure of dealing with Dexters Shad Thames office in securing a new rental property. Our first contact was Georgiana Hoskin-Spinks who helped and guided us in finding the perfect flat! We did have dealings with most in the office and they were all terrific! Thanks Georgiana for your professionalism - we are very excited to be moving in soon. Would highly recommend Georgiana and the rest at Dexters Shad Thames office!!

Greg · 28 January 2024

★★★★★ 5/5

Trustpilot

Malachi was excellent at helping to…

Malachi was excellent at helping to handle a payment which tenant was responsible for. Thank you!

Enkay · 6 October 2026

★★★★★ 5/5

Trustpilot

Special thanks to Sophie

Special thanks to Sophie. She looks after our property and does a great job. Thanks Sophie

James · 6 October 2026

★★★★★ 5/5

Google

We’ve had a great experience with Dexters Tower Bridge branch and Izzy in particular! During our search for a rental property, Izzy sent us appropriate options in a timely manner and was very responsive to our viewing enquiries. During the viewing, Izzy was very friendly and professional. She helped us to draft a great offer that we felt comfortable with. We’d recommend Izzy and Dexters to anyone looking for a flat to rent!

Klaudia · 27 February 2024

★★★★★ 5/5

Trustpilot

Outstanding Service

My husband and I had a great experience with Dexters Estate Agents and wish to express special thanks to Sr. Lettings Consultant, Amy Butler for her energy, enthusiasm and patience in escorting us to property viewings and answering all our many questions. Her warmth and helpful attitude made the stressful process of trying to find a new place into a pleasant one. Amy is truly an asset to Dexter's

Charlene · 7 May 2024

★★★★★ 5/5

Trustpilot

Great service from Vanessa at Acton Dexters

I had a very positive experience working with Vanessa, a property manager at the Acton branch of Dexters who efficiently organized contractors for my flat. Communication with Vanessa was excellent as she promptly addressed my questions and concerns, and kept me informed of progress. She also handled a tenant issue successfully in a timely and diplomatic manner.Based on my experience, I would recommend Vanessa at Dexters for her competence in contractor management and tenant issues.

Catherine · 5 January 2024

★★★★★ 5/5

Google

It was a very pleasant experience to communicate with Dexters Estate Agent. Konrad was super helpful, friendly, and always responded very quick to all the messages. As I was out of the country he was also very accommodating with calling through WhatsApp for better communication. Very smooth process of booking in a viewing and providing extra information. Overall a super positive experience with Dexters and Konrad!

Marinthe · 26 June 2024

★★★★★ 5/5

Trustpilot

Always ask for Nadia, she’s a star.

Always ask for Nadia, words cannot describe her tenacity in securing your dream property. After having to deal with a bunch of bumbling agents for months on end and getting nowhere, dealing with Nadia was a breath of fresh air. She was on the ball from day 1, she literally got me, the perfect flat in 3 days of our first conversation. 10 min walk from bank station, unheard off. She’s absolutely brilliant. She even put in so much time after hours to make sure things run smoothly, she was unbelievably helpful, charismatic, and just genuinely stunning all round. Definitely recommend.

Hamza · 25 August 2023

★★★★★ 1/5

Trustpilot

Waste of Time

I was looking for a flat to rent through Dexter. Even the agent has already got my account number for holding deposit and asked me to fill out an application, they still arrange viewings and turn the offer into a game of blind bidding. Unless you have endless time and unlimited budget, property search with Dexter is a waste if time.

Kcky · 14 September 2024

★★★★★ 5/5

Trustpilot

I have been renting with Dexter for…

I have been renting with Dexter for over 3 years, I have been very happy with the team. The management office as been very helpful always trying to find solutions and always trying to give 100% customer satisfaction. Thank you Remi for helping me, you have been wonderful. You have been amazing you are a great asset for Dexter!!! Keep up your good work.

Irene · 23 July 2024

★★★★★ 5/5

Trustpilot

Team member Donalina Gargrupe has been…

Team member Donalina Gargrupe has been excellent honestly beyond helpful for an issue I had! She was great with communicating with me and providing me with the help at a really stressful issue and helped me worry less and guided me to sort it all out and honestly the stress was lifted once she organised and helped me out honestly Thankyou Donalina ! You are a star ⭐️ I really really appreciate your help !

Chloe · 19 December 2023

★★★★★ 5/5

Google

5 star service from shannon in the Dexters Tower Bridge office who was patient polite and informative about the renters rights bill. Thank you Shannon, looking forward to speaking again soon

Md · 22 September 2025

★★★★★ 5/5

Trustpilot

WOW I can't tell you how good Andrew…

WOW I can't tell you how good Andrew Stavrou is at Dexters East Dukwich. Ultimate professional, keeps informed (most important) and selects clients who match expensive properties with the perfect client ! Cannot fault the research and the friendly professional enthusiasm which resulted in a sale that no other Estate Agent could achieve on our behalf. Would highly recommend him and Dexters should be proud to have him !!

Brenda · 19 April 2024

★★★★★ 2/5

Trustpilot

The overall experience is not good

The overall experience of dealing with Dexters estate agents is not very pleasant. I was looking for a new apartment to rent and after viewing the property sent in my offer on the apartment. First of all, I do not understand why they need my card details straight away - even when there is no certainty about which of the offers the landlord would choose. In my experience, it is not needed when dealing with other estate agents, up until the point your offer is accepted. What is more, I was not very pleased to receive phone calls asking whether I would want to offer more money for the property and confirming whether my reply is indeed "my best and final offer". Thirdly, never hearing back from the agents as to the landlords decision and just having to guess that since no one had bothered reaching out it meant I did not get the apartment. Overall experience is quite poor. There is definitely a sense of them trying to get the most out of you and not bothering to provide good service.Now that I have guessed that my offer was not successful, I am even more unhappy about the fact that they still keep my card details for no reason whatsoever.

Luba · 2 August 2023

★★★★★ 5/5

Trustpilot

Review for Monika Piszczyk, Property Manager

Even though Dextors was aware of several fixtures requiring repair for the past few years, the situation changed when Monika Piszczyk, the Property Manager, took charge. Thanks to her exceptional communication and understanding, we have now made progress in addressing these issues. I am thankful for her dedication and support in helping me to maintain the apartment that I cherish living in.

Jacquline · 14 August 2024

★★★★★ 5/5

Trustpilot

Worked with several Dexters branches…

Worked with several Dexters branches for coming on year and half now , found them to act quickly and efficiently in marketing rentals. I’m writing review to give recognition to Kier Marie Howard as well as Christian Pengelly whom support on Maintence of the flats I have with dexters, their work has been a real credit in keeping both tenants and landlord happy. Thank you

Customer · 16 September 2026

★★★★★ 5/5

Google

I was referred to Dexter's Shad Thames for assistance in renting out my apartment. Saskia was my main contact, and she was incredibly helpful, professional, and friendly, instantly putting me at ease. She continues to support me and has cultivated a very positive working relationship; no request is ever too much trouble. Thank you so much!

Neil · 12 November 2024

★★★★★ 5/5

Trustpilot

Great Agent

Just wanna say Archie from Dexter surbiton has been very patient and helpful in all ways possible. My mum is registered blind and some agents have given us properties hard to access .Archie has been nothing but supportive. He takes his time to explain why and how you have to go through certain procedures. Communication level is 10/10 .

Tarie · 25 September 2024

★★★★★ 5/5

Trustpilot

Thanks to Anthony Grundy for excellent support

I want to thank Anthony Grundy for the excellent property management support he has given me as a landlord. Anthony is meticulous in paying attention to the details of property management, which can be quite complex in the modern era with all the regulation that surrounds lettings these days. He has the experience to anticipate potential problems and pre-empt them so that things run smoothly. On top of that, he is patient in carefully explaining the ins and outs of a particular situation, and why a certain course of action is advantageous. I would certainly recommend him, and Dexter's more generally, to anyone who is seeking help and support with letting their property.

Ben · 20 July 2023