Trusted Agent profile · Southwark
★★★★★
2,201 reviews across 3 platforms
The Anchor Brew House, 50 Shad Thames, Southwark, SE1 2LY, SE1 2LY
Dexters's office in Southwark, at The Anchor Brew House, is rated 4.4 out of 5 across 2,201 reviews on three platforms, including 423 Google reviews rated 4.9.
423
Reviews on Google
This office
2
Reviews on Facebook
Business-wide
1,776
Reviews on Trustpilot
Business-wide
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
TrustpilotLedi Peka has been great to deal with…
Ledi Peka has been great to deal with and very helpful.
Dear Richard, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI have been going to Nora for most of…
I have been going to Nora for most of my issues now at my flat and she has been very quick and efficient in her responses. I never had hope with Dexters as they usually take a while to get back to me. Since I have been in contact with Nora, I must say my view has changed. Thanks
Dear CF, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotLoyalty and Professionalism to their clients
Dexters do both rental management and block management for me. In both areas they excel. They respond rapidly and sympathetically to queries and, in my case, have shown great patience when patience was not necessarily in their own interests.
Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExcellent service.
I had a minor problem with my fridge and a major one with a blocked drain. I phoned Dexters and Donalina Gargrupe handled both problems for me quickly and effectively and with a friendly, polite manner.She kept me informed (the problems ranged over a week due to a miscommunication with a maintenance company) and was quick to chase up the company involved. A very impressive performance!
Dear Sharon, Thank you for the 5* review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotEfficient, Professional & Helpful
Since Jamie has been responsible for managing our property, we have found him to be honest, efficient and reliable. He is always professional and helpful and always communicates well.
Dear Marco, Thank you for your lovely 5 star Trustpilot regarding Jamie. The team will really appreciate your kind words. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHave so far had an excellent experience with Dexters and found a great apartment that we have recently moved into. We have directly been communicating with Daniel who has overseen the process and has been extremely attentive and responsive. Very professional and cannot fault the service provided so far! I have also been in contact with Samuel from Property Management who has been excellent in every way, particularly attentive to our emails and keen to answer any questions and find effective solutions. Overall, very satifisied!PositiveResponsiveness, Professionalism
Dear Micaela, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleGeorgiana helped me find an apartment when I had just moved to the UK and made the whole process less daunting for someone new to the region. She was quick to answer all my emails and calls as well as accommodate any needs that I had. She also offered advice on the contract and I truly felt that I was working with someone who had my best interests in mind. I also met with other Dexters employees and found them all with similar qualities. Would recommend.PositiveResponsiveness, Quality, Professionalism, Value
Dear Megan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
1/5
TrustpilotSpammers
Spammers. Went in there to look at flats, they took all my info, never helped me find a flat, but they do keep on spamming me (weekly emails) with random flats. I tried unsubscribing, didn't work cause their address is not valid. This is against GDPR by the way.
Dear Marry, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
1/5
TrustpilotOAKLANDS RISE NW10 6FJ---NO HEATING AND…
OAKLANDS RISE NW10 6FJ---NO HEATING AND NO HOT WATER AGAIN IN ALL NOTTING HILL GENESIS BUILDINGS IN WINTER !!! LAST TIME I HAD 4 DAYS NO HOT WATER AND NO HEATING AND I NEARLY DIED!!!! THIS IS CRIMINAL AND ONLY POSSIBLE IN THE UK! IN EVERY OTHER COUNTRY THIS COMPANY WOULD BE PROSECUTED!!! THERE IS A MOTHER WITH A BABY IN MY HOUSE. ALL TENANTS: STOP PAYING RENT AND MOVE OUT OR FILE CLASS ACTION IN COURT !!!
Dear Reni, I am sorry to hear you have experienced this. I am unable to find you on our database. If you would like to speak about this further please do contact us at customerrelationsteam@dexters.co.uk so we can resolve this matter. Thank you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotJoanne
Joanne was phenomenal. Regular follow ups and had a solution oriented approach!
Dear Umar, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotJessica was highly efficient and…
Jessica was highly efficient and successfully dealt with a renewal for me. Thank you very much
Dear G R, Thank you for your kind comments regarding Jessica and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDaniel, James and Georgiana of Dexters Tower Bridge office provided excellent service and advice when we decided to rent our flat. They were friendly, prompt and very responsive. The whole process was smooth and very efficient - they found excellent tenants in just a few days and handled all the paperwork and certifications. I have no hesitation in recommending them.
Dear Hazel, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Tower Bridge office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotThey are positively awful!
They are positively awful!! Tried to contact, sent emails and messages, then when it came to now we want to terminate as you haven’t done your job.. the apologies come and blame is distributed far and wide! The tenants have rights too!! The rental tribunal is the next stop!! Don’t use them!
Dear Esmê, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotJack Morgan has been extremely…
Jack Morgan has been extremely professional in helping us feel at ease with people viewing our property and in finding a new home to rent…
Dear Rachel, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat team
Very happy with management service from Dexters, especially Kiera. Thank you!
Dear J.E.S, Thank you for taking the time to leave a lovely review regarding Kiera. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFriendly and efficient Agents
Friendly and efficient Agents. Easily contactable. Alistair was extremely helpful with progressing the transaction.
Dear Holley & Steer, Thank you for taking the time to rate your service with Dexters . Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters Cricklewood - Brilliant!
Having had a long and difficult search for a flat, I found the perfect one with Dexters Cricklewood. After attending the viewing with Ade through to the securing of the flat, he has been incredibly efficient, patient, happy to answer my many questions and made the process smooth, stress free and fast. I cannot recommend the team at Dexters Cricklewood highly enough.
Dear Holly, It’s great to hear that you have had a brilliant experience with our Cricklewood office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDonalina Gargrupe was extremely helpful…
Donalina Gargrupe was extremely helpful in sorting a property management issue
Dear Imane, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotIt is my trust agent
It is my trust agent. Cadi did an efficient job and good organization. Alex was patient and considerate to help me. It is always wise to engage with a big agent because of professionalism and accountability.
Dear Hanwei, Thank you for taking the time in providing such lovely comments about Cadi in our Richmond office. Feedback is so important and it makes all the hard work more worth while when they receive great comments like this. Kind Regards Evie Fisher Customer Relations Team
5/5
TrustpilotMohammed Amin was great
Mohammed Amin was great. Very efficient and helpful
Dear Vincent, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
GoogleKonrad from Dexters was extremely helpful in helping with my move. It was quite a quick turnaround and he went above and beyond to make sure the paperwork was completed on time and provided clear guidance on how to get this completed. He was also always friendly and courteous. Great experience
Dear Dae, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team
5/5
GoogleI had a very smooth and honestly enjoyable experience using Dexter's this time around. Georgiana (H-S) was quick to return calls/messages, super knowledgable and helpful from start to finish. Would recommend her and Dexter's Tower Bridge to my mates looking to move flat in the area. Thanks for helping me land the best flat!
Dear Jason, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Georgiana. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
5/5
TrustpilotReally happy with the service from…
Really happy with the service from Dexters - thanks Olivier and team!
Dear Dan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat experience and huge shout out to…
Great experience and huge shout out to Felix for his patience and assistance throughout the process
Dear Wilmer, Thank you for taking the time to leave a wonderful 5 star review regarding Felix. Kind Regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Dexters Tower Bridge hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
