Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe have had a very good experience with…
We have had a very good experience with Dexters in general and Olivia Shenton-Sharp in particular who is helping us finding our desired flat. She understood from the beginning our needs and has been quite helpful guiding us and showing properties that could match our expectations.
Hector · 13 February 2022
Agent replied · 22 October 2024
Dear Hector, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy house had been languishing on the market for over two months with hardly any viewings. It had been over valued by not one, but three local agents. In desperation I called Felicity at Roy Brooks who came round the next day. She talked sense, the price was reduced and within a few days had twelve viewings lined up. A week later I was sale agreed. From start to finish Roy Brooks' whole team were a pleasure to deal with and I would highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Liz · 23 October 2021
★★★★★ 5/5
GoogleStacy, Elaine and the rest of the team at Roy Brooks have been absolutely fantastic dealing with the sale of our Nunhead flat, at what has been a particularly challenging time. They were always ready to help, be it by email or over the phone, and had a great positive attitude to any problems that arose along the way. Their valuation was perhaps a little lower than some of their competitions, but we realised that this was also probably more realistic and achievable for the sale we needed. I would certainly use again and recommend to those looking to list their property.PositiveResponsiveness
Owen · 23 October 2021
★★★★★ 1/5
TrustpilotAvoid Dexters - plenty of other agents in the sea
As a buyer - entered me in a contract race without my knowledge.As a landlord - asked for a reference, link was dud but they said it was fine and completed, so don't trust their referencing process.
London · 22 February 2023
Agent replied · 22 October 2024
I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters is a reputable company
Dexters is a reputable company, Rasel in particular has made the process of renewal so much easier to understand and has provided with excellent communication throughout. Very professional and knowledgeable, I highly recommend.
Sarah · 22 June 2023
Agent replied · 22 October 2024
Dear Sarah, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThank you Dexters for skilfully guiding me through the sales process. Your team are welcoming and kind. Brilliant service.
Lindsay · 2 August 2025
★★★★★ 1/5
TrustpilotDisgraceful way treating potential…
Disgraceful way treating potential customers! Avoid! Am surprised higher management employ these bunch of immature muppets! Try to intimidate you and think they can speak to you however they like. You seriously need to get some training in customer service. Stay well clear of Dexters Twick!
SD · 1 February 2022
Agent replied · 22 October 2024
We are disappointed to read your 1 star review. We have spoken to the office and have asked the Directors to look into this. If you would like to email us about this further please do contact us at customerrelationsteam@dexters.co.uk. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotKelly Baldwin and Stacie White look…
Kelly Baldwin and Stacie White look after day 2 day communication on a rental property that you manage for us . Their responses are timely effective and efficient
Tony · 28 October 2023
Agent replied · 22 October 2024
Dear Tony, Thank you for taking the time to leave a lovely review regarding Kelly and Stacie. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent estate agents and management team
Dexters are very well organized. The property management team are excellent. Always very prompt and professional at their responses. Annie Buckland and Kim Stone are always very helpful.
Chris · 25 October 2023
Agent replied · 22 October 2024
Dear Chris, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotCaitlin McCartney has been very…
Caitlin McCartney has been very responsive and helpful in resolving recent maintenance issues. We’ve been renting through Dexters for many years and they’ve always been excellent.
ELIN · 11 December 2023
Agent replied · 22 October 2024
Dear Elin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotShayan being the agent is really…
Shayan being the agent is really helpful and kind, helping me a lot in processing the contract and connecting with the landlord. Hope we can start out new tenancy soon! Definitely recommend!
Livi · 12 July 2023
Agent replied · 22 October 2024
Dear Livi, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat team
We have been renting through Dexters for over a year, any queries we have are handled wonderfully by Graziana Doronzo, who is a pleasure to deal with.
Consumer · 14 November 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave a lovely review regarding Graziana. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience - with Sam, London Bridge
I’ve had a really positive experience with Dexters London Bridge - Sam has fully restored my faith in estate agents! He’s gone above and beyond to try and find the right property for me and I fully trust him when it comes to eventually purchasing.
Nikkita · 3 March 2022
Agent replied · 22 October 2024
Dear Nikkita, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and that Sam in our London Bridge office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotReliable estate agents
Dexters is a reliable estate agent company. They helped me to find a perfect flat. They always help me to resolve any maintenance issues quickly and professionally.
Customer · 9 November 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJoshua 10/10
Joshua thank you again keeping me updated on propertys for me i look forward to getting my new home from you hopefully 10/10 keep up the good work
Caz · 13 October 2023
Agent replied · 22 October 2024
Dear Caz, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotReporting a health and safety issue to my local council's environmental health department
My landlord is failing to ensure the property is properly heated, and Dexters Bayswater, which agreed to intermediate all communications with my landlord, doesn't reply to my emails. Now, my only solution is to report the situation to my local council's environmental health department.
Giovani · 13 April 2022
Agent replied · 22 October 2024
Dear Giovani, Thank you for your feedback. We understand the Landlord manages the property and that the Office are doing all they can to get into contact with your Landlord to assist you with this matter. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI sold my flat through Edward Torry At dexters Peckham rye and he was excellent. Very helpful and professional. Thanks Ed! :)
Nic · 25 February 2024
Agent replied · 22 October 2024
Dear Nic, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team.
★★★★★ 3/5
TrustpilotResponse times better than they were…
Response times better than they were but still not at level that I would expect for cost of service.Need to be more commercial in dealing with maintenance issues.
Philip · 12 October 2023
Agent replied · 22 October 2024
Dear Mr Jacobson,Thank you for your feedback. Unfortunately I have been unable to locate you on our database, please could you contact us at customerrelations@dexters.co.uk as we would be keen to discuss your comments further.Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotDexters property management north 2 go…
Dexters property management north 2 go above and beyond to help. Always quick on the phones and deliver a great service. Thank you guys for all your help!
Karishma · 12 October 2023
Agent replied · 22 October 2024
Dear Karishma, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHarley has looked after my property…
Harley has looked after my property very well and negotiated with my tenants clearly and responsibly. Harley always communicates well and I am pleased with the service received from the Twickenham branch lettings department. All best wishes for continued success Harley!
Mary · 25 August 2022
Agent replied · 22 October 2024
Dear Mary, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleEd Torry worked hard to get our sale through and was great at keeping in touch. Thanks Ed!
Sarah · 14 May 2024
Agent replied · 9 January 2025
Dear Sarah, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic Service from Dexters Lettings in Putney
I have been trying to help my daughter find a rental in London and Tommy in Lettings at Dexters in Putney deserves full praise. He has been very helpful, keeps in contact and is a pleasure to deal with - highly recommend Dexters in Putney.
Tracy · 15 February 2022
Agent replied · 22 October 2024
Dear Tracy, we appreciate you taking the time to leave such lovely comments about Tommy in our Putney office. I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Teddington - great job.
Dexters Teddington did a great job selling my flat in Kingston: great communications, always helpful, hard working and effective, despite some complications. Would recommend.
Nick · 10 January 2024
Agent replied · 22 October 2024
Dear Nick, Thank you for taking the time to leave a lovely review regarding our Teddington office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotLandlords Beware
As a landlord I can say the service ive received from the tower bridge team was below par. Certainly not worth the fees!
VanZyl · 26 January 2024
Agent replied · 22 October 2024
Dear VanZyl vanHeerden, I am sorry to read your 1* review. I am unable to locate you on our database from your trustpilot username. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
