Trusted Agent profile · Southwark

Dexters Peckham Rye Southwark reviews

4.4

★★★★★ Great

2,001 reviews across 3 platforms

2 Barry Parade, Barry Road, East Dulwich, London, SE22 0JA, Southwark, SE22 0JA

Dexters Peckham Rye's office in Southwark, at 2 Barry Parade, is rated 4.4 out of 5 across 2,001 reviews on three platforms, including 273 Google reviews rated 4.9.

Google logo

4.9 / 5

273

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

1,726

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Trustpilot

Jack, Clapham Branch

I recently rented a property with Jack at Dexters and he ensured the experience was as smooth as possible from start to finish… from offering up similar properties to provide me with more options to signing and moving in. I’m now in my new flat and am very grateful for the smooth transition. Stu, Clapham

Stuart · 18 February 2022

Agent replied · 22 October 2024

Dear Stuart, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Yasmin has kept us up to date with all…

Yasmin has kept us up to date with all listings relevant which has been better than any agent we've interacted with during this process. She's been on time for all viewings, very responsive on all queries and really enjoyable to work with.

Carolyn · 28 June 2023

Agent replied · 22 October 2024

Dear Carolyn, Yasmin will be so pleased to read your kind comments. Thank you for taking the time to leave a wonderful 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Tooting Branch

The Tooting branch recently helped us sell our flat. We had been on the market with 3 other estate agents with no luck before going with Dexters. They were helpful, proactive, kept us well informed on progress, and most importantly for us, sold our flat at asking price. I would highly recommend.

Nathan · 10 July 2022

Agent replied · 22 October 2024

Dear Nathan, It’s great to hear that you have had a brilliant experience with our Tooting office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Happy with Dexters

I have been a Dexters' landlord for eight years and have no complaints. My current Property Manager, Tia Blackmore-Saunders, has been particularly helpful. When making recommendations for repairs or renewals she is always ready to explain and discuss them with me and, once agreed, keeps track to make sure they are satisfactorily completed.

Belinda · 25 May 2022

Agent replied · 22 October 2024

Dear Belinda, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Renting out for my parents with Dexters…

Renting out for my parents with Dexters more than 1 year. Great work from Dexters North Property Management Team. Our current contact person, Petros Giorganios, is always friendly and solves any issue quickly and efficiently. Appreciate this.

ILLIA · 3 November 2023

Agent replied · 22 October 2024

Dear Illia, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters North Property Management review

Dexters assumed management responsibility for our properties in Primrose Hill in 2022 and we are extremely happy with their support. A special mention for Rachel McConnell of Dexters North Property Management, and Tom Bussman of Design and Refurbishment.

Warwick · 9 October 2023

Agent replied · 22 October 2024

Dear Warwick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Connor has always been available to us…

Connor has always been available to us for any queries. His professionalism and good attitude to work is exemplary and should be praised for his continuous commitment to Dexters.I cannot fault Connor even if I wanted to 🙏🏼🙏🏼

Hajer · 9 October 2023

Agent replied · 22 October 2024

Dear Hajer, We really appreciate you taking the time to leave such lovely comments about Connor. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Not very happy

I’ve had several experiences with Dexters whilst looking for a flat to buy in London and I can’t say any of them have been a good experience. The first occasion I was lied to from two of the Madia Vale employees. A girl who worked there and then the manager.The flat I made an offer on was about to go through conveyancing, when I found out from a neighbour that the flat had been flooded. When i asked the estate agent she said that she knew nothing of it. I spoke with the manager as to why she wasn’t aware it, (legally I have a right to know before buying) the manager said that she did tell me!We went back and throw but the manager insisted she had told me it had been flooded before making my offer and then he said that he would of told me in the end anyway!The 2nd occasion, was when I was interested in another flat, this time putting an offer on it when an offer had already been accepted and going through conveyancing. I eventually found a lovely flat through another estate agent. The agent who sold it to me used to work at Dexters, so I told him my dealings and he said the reason he left Dexters was because he was told to consistently lie to customers to get a sale, and that was his reason for leaving, He said he doesn't make as much money working for them but he didn’t want the stress of going into work lying to customers every day.Unfortunately they are deceptive and give estate agents a bad name! Watch out if you have any dealings with them. Not all estate agents are like this but for some reason the dealings I've had with Dexters have mostly been dishonest.

Maria · 13 December 2022

5/5

Trustpilot

Great experience with Dexters Shoreditch

We sold our flat through Dexters and had a great experience. Sarah, Elli and the rest of the team at the Shoreditch office were very helpful and kept us up to date on what was happening with the sale. Would highly recommend them if you’re looking to sell your property in the area.

Muhammad · 19 May 2022

Agent replied · 22 October 2024

Dear Muhammad, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Shoreditch office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dear Dexter Management and staff.

Dear Dexter Management and staff.Daniel , Am really grateful for handing me the extra key at A&E Ealing Hospital.Thank you ever so much Daniel .Am really happy and satisfied with your management team.Best regards Lili faily

Lili · 21 November 2023

Agent replied · 22 October 2024

Dear Lili, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Letting agent

We have recently switched to this agent to rent out our property in central London. Their communication, efficiency and attention to detail are fantastic. They give us confidence that every aspect is being attended to. Highly recommend.

Customer · 27 October 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave a lovely review. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Completely Incompetent

Could not organise a Gas Safety Inspection properly. Had to do it myself. Can’t even imagine what environmental disaster there will be if they are commissioned more complex task like organising a **** in a brewery…

Alex · 18 November 2023

Agent replied · 22 October 2024

Dear Alex, I am concerned to read your comments and have passed them to the Director of our Tenancy Management. I am sorry your experience with us has not been as we would have expected and we will be in touch with you to discuss further. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great help from Neil Plit!

Very happy with the assistance I received from Neil Plit! He responded very quickly, was very understanding and helpful. Great communication as well.Thank you!

Addie · 17 July 2024

Agent replied · 22 October 2024

Dear Addie, Thank you for taking the time to leave a wonderful 5* review. Neill will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Google

Despite a difficult process with both my sale and purchase (which both went through Roy Brooks), the team were able to remain calm and see both transactions through. Thanks especially to Liz for continued chasing of lawyers and agents - without her the transaction never would have gone through.

Sami · 23 October 2022

Agent replied · 22 October 2024

Dear Sami, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service as always

I have worked alongside Dexters for over 2 years now and always get great service and communication from the PM team, especially team 3 from the City and East office who always go above and beyond

Systems · 14 November 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

First Time As a Tenant

This was my first time as a tenant in London and it was easy with Dexter. Whenever I have an issue, they are ready to solve it. Thanks here to Petros ,North Property Management Team !

Merve · 14 November 2023

Agent replied · 22 October 2024

Dear Merve, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have no hesitation in recommending Roy Brooks .They have just sold my property,and I found what should have been a very stressful time was made much easier than I ever imagined.The whole team were always there for me and nothing was too much trouble for them.They were very knowledgeable ,patient and understanding.So if you are looking for the best ,give them a ring

Frank · 24 October 2019

Agent replied · 22 October 2024

Frank! Thank you for your kind words, you have been an absolute pleasure and true gentleman. The card is on display in the office and we'd like to thank you for the bubbles too. Please pop in whenever you're passing, from all of us at Roy Brooks.

5/5

Trustpilot

Dexters North and Petros Review

Dexters North Property Management Team and Petros in particular do a great job in helping out whenever there is an issue. They are responsive and empathetic to anything that may come up. Overall, a great experience.

Daniel · 10 November 2023

Agent replied · 22 October 2024

Dear Daniel, Thank you for taking the time to leave a wonderful 5* Google review. Petros will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Just want to give kudos to Edward, very easy to talk with and kept me in the loop with every detail of our viewings. 5*

Alex · 24 June 2024

Agent replied · 22 October 2024

Dear Alex, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Thank you Petros!

I’ve lived in a property managed by Petros for a year now and he’s brilliant! He’s always on hand to solve any issues quickly and with minimal fuss.

Siobhan · 29 April 2024

Agent replied · 22 October 2024

Dear Siobhan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Excellent customer service drom Donalina

I have had the pleasure of experiencing for the past year excellent customer service and communication from Donalina. She has been attentive, helpful, and went above and beyond to assist and respond to all my queries.

Laura · 8 November 2023

Agent replied · 22 October 2024

Dear Laura, Thank you for taking the time to leave a wonderful 5* Google review. Donalina will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters Hackney Let Lease Experience Review

The interaction with Dexters has been seamless, fast paced and transparent. They are well aware of variety of problems that arise while rental moves (even when you are from outside UK), and have been accomodating of any additional issues.

Divyansh · 24 August 2023

Agent replied · 22 October 2024

Dear Divyansh, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the time to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Terrible

Terrible. The team are not to be trusted. They rent out privately before properties are online and require you to decide on viewing/offering via their verbal description by phone. Avoid.

In · 14 March 2024

Agent replied · 22 October 2024

Dear In Absentia, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great Experience!

We are so happy we just got our flat!! Daniel Scott from the City branch was just the best so helpful and so on it at all times. He got us that flat! Very happy with our experience :)

Cecilia · 17 August 2023

Agent replied · 22 October 2024

Dear Cecilia, Thank you for your kind comments regarding the team. We really appreciate you taking the time to leave a 5* review and wish you all the best in your new flat. Kind regards, Asma Chughtai, Customer Relations Team

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