Trusted Agent profile · Southwark
★★★★★
2,001 reviews across 3 platforms
2 Barry Parade, Barry Road, East Dulwich, London, SE22 0JA, Southwark, SE22 0JA
Dexters Peckham Rye's office in Southwark, at 2 Barry Parade, is rated 4.4 out of 5 across 2,001 reviews on three platforms, including 273 Google reviews rated 4.9.
273
Reviews on Google
This office
2
Reviews on Facebook
Business-wide
1,726
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Dexters Peckham Rye hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience working with Naiomi Auguste
I have great experience working with Naiomi Auguste as my property manager. She is always quick to respond, efficient in dealing with any issues and makes sure things get done. Communication is clear and professional, and it’s reassuring to know that any concerns are handled promptly. I would highly recommend her to anyone looking for a reliable and proactive property manager.
5/5
TrustpilotHighly recommended and great service! (:
We've just moved to a property managed by Dexters, and we are extremely satisfied with the service we received until now. Our property manager Neil Plitis was and is very quick to resolve any issues we have and provide us with the right solutions.
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
5/5
GoogleI recently got on the property ladder with the help of Dexters. I must say a special thanks to Luca Scantlebury who assisted throughout the process: great communication - clear and prompt. Overall, it was much less stressful than I had been made to expect from speaking with others!
Dear Felix, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
5/5
GoogleRoy Brooks, especially Liz Marshall, have been an absolutely pleasure to work with as a Buyer. For various reasons, the property I was purchasing had delays and difficulties - but Liz was always on hand to help and move forward the sale; chasing solicitors and contacting the vendor as frequently as necessary. Without her professionalism and hard-work, it would have been much harder to complete! Thanks to RB and Liz 🙌
Dear Becca, Thank you for your review, and mentioning your experience with Liz in our East Dulwich office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleVery positive experience with Dexters Peckham Rye. Our case was handled by Nadia, who acted professionally and was always at hand via email or phone or in person. Our purchase was completed in a good time frame considering the impactions we faced
Dear Ryan, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
1/5
TrustpilotDexters - tenants beware
A friend has been waiting three weeks for central heating to be restored. His wife is nursing a four month old in a freezing flat. There is mould growing in the flat and the baby has developed a cough. Subcontractors and Dexters are unable to establish a timeframe to get adequate heating working again. Snow is forecast…..
Dear Liz, I am sorry to read your 1* review comments. Thank you for providing further information to us. I have passed your comments to our Area Director as we are keen to discuss this further. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotWorst estate agency
Worst estate agency, was a nightmare living in 121A Darwin Road. No sound proof, creaky floors, history of neighbours fighting bcoz of it. Being let out inspite of all this. Property Manager never replies back to emails. No action taken even after 9 months. Boiler was broken from almost a month and lived without heating or hot water. Finally gave up and moved out. Not a word of apology from them, they are chasing now regarding contract.
Dear Sunil, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotGreat service from property managers
Dexters manages the apartment I rent in Lower Holloway, they are very supportive and quick whenever we signal an issue in the property. During the last visit, their Senior Property Manager Petros Giorganios went above and beyond in showing us how to better use and maintain the heating system, on top of being very kind and courteous.
Dear Davide, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat help from Sacha
I recently moved out of a rental property that was let through Dexters. Sacha dealt with the check-out procedure and negotiations with the landlady about any funds being retained for damage. She was very diplomatic about it and handled the whole thing brilliantly.
5/5
TrustpilotPetros was outstanding in customer…
Petros was outstanding in customer care, I email or call him for any issue with regards to my apartment, and he would always handle it with best care. I would say agents like Petros are an asset to the Dexter. I wish Petros good luck in all future endeavours.
Dear Seniya, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotThe best letting experience
Joe and his team at Dexters, Hackney arranged for our apartment to be marketed and let this month. It was an unexpectedly relaxed experience because Joe and the team were onto every detail to make it as easy and effortless for us as possible. A skilled, knowledgeable and very professional approach. Thank you.
Dear Ian, Thank you for taking the time to leave a lovely review regarding Joe and the team in Hackney. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotAnna, Stacie and Nitesh have been brilliant
Anna Harrison and Stacie White have been exceptional at handling fixes and questions to our rental as soon as we moved in. Their support for us has been nothing short of extraordinary.
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleOur experience with Richard and the team who dealt with the sale of our parents property is second to none. They are professional and kept us up to date with all aspects of the sale and we thank them very much for their assistance.
Dear Kathrine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
4/5
TrustpilotSuzi Littler was very polite on the…
Suzi Littler was very polite on the phone, she was well informed about the situation in question and was clear about the way forward.
1/5
Trustpilot**DEXTERS RICHMOND PROPERTY MANAGEMENT…
**DEXTERS RICHMOND PROPERTY MANAGEMENT, 30 YEARS AS LANDLORDS, NEVER EXPERIENCED ANYTHING LIKE THIS**
Dear Adil, I am sorry to read your 1* review comments. I understand that our Area Director has already been in touch to discuss this further with you. Kind regards, Asma, Customer Relations
5/5
TrustpilotExcellent sales progression
Have recently been involved in a transaction with Dexters where Alistair Maclean was instrumental in ironing out the issues required to move the transaction forward to exchange. His input and diligence was extremely beneficial to the transaction, so i'd have no hesitation in recommending Alistair and would welcome his involvement in future.
Dear Christopher, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotThanks Natasha & Dexters!
We've had a fantastic time staying at a property managed by Natasha over the last three years. Natasha and her team are always available, and any issues with the property are always promptly resolved. We can only recommend Natasha, as we know how much difference an attentive and competent property agent like Natasha makes! Alen & Margherita
Dear Alen and Margherita, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotJoe Read was quick in response and…
Joe Read was quick in response and clear in the market response to evolving higher rental demands due to higher interest base rates. He was knowledgeable and very pleasant to talk to and gave me the assurance that I have put tenant finding in competent hands when my wish for professional corporate employees were adhered to. Thank you, Joe.Susie Heupel
Dear Susie, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat experience with Dexters Clapham South - Alfie
We had a great experience with Dexters Clapham South. Alfie really went above and beyond to help us find our perfect flat to rent. I’ve had some bad experiences with other agencies in the past but Alfie was attentive, really listened to and remembered our needs and requirements. We were able to secure our new flat within 24 hours of viewing the place and were guided through every step of the tenancy agreement process.
Dear Vicki, Thank you for your review, and mentioning your experience with Alfie in our Clapham South office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotWe rented our flat through Dexters…
We rented our flat through Dexters Estate Agents. We stayed for a year in this flat we rented. When we had a problem, the company returned immediately and the problems were solved. We didn't have any problems leaving the house either. Everything was professional. Many thanks to Matteo, Graziana, Ervin and Angelo from the Dexter Muswell Hill Office. Our London experience was nice with them.Yavuz & Özge Çobanoğlu
Dear Yavuz, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Muswell Hill office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotElizabeth Booker is our property…
Elizabeth Booker is our property manager and she is just great. She is attentive, conscientious and thorough, hugely helpful and approachable. Great job!
5/5
TrustpilotReally great experience
Really great experience. When we asked for approval to upgrade some kitchen appliances, our account manager Neil went out of his way to talk to the landlord, not only obtaining approval but also a split cost agreement and managing to find the same appliances at a cheaper discounted price. Thanks!
Dear Frederik, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotGreat service - Kiera Foster and her team have been…
Kiera Foster and her team have been really helpful in resolving maintenance issues for me, obtaining different quotes to ensure I get the best price. Kiera has been great at providing me the info I need for my new Landlord licence and explaining the changes. Thank you Kiera and team! Best wishes, Jennie Rimmer
Dear Jennie, Thank you for your kind comments regarding Kiera and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRoy Brooks were incredible in helping us get our dream property in East Dulwich! From the moment we enquired, to our completion date...they were so helpful, kind and supportive! Their knowledge on the area was fantastic and really aided us in our choice! Honestly, it was very touch-and-go throughout the whole process, but they kept us informed throughout constantly, advising us with their recommendations on how best to proceed. We are SO happy with our purchase, and having Stacy, Sarah and their team there to help us along the way made it all the better! Thanks guys, you're the best! X
So pleased you finally got there! We wish you both all the best in your lovely new home and can't wait to meet the bump! Many thanks for the flowers and chocolate, that was a wonderful gesture x
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Dexters Peckham Rye hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
