Dexters London Bridge reviews in Southwark

★★★★★ 5/5

Google

We recently rented a property through Dexters, excellent service from all involved, especially Adeel, who has been very organised and attentive throughout. Would very much recommend

Tom · 26 March 2026

★★★★★ 5/5

Google

I had the absolute pleasure of working with Ruby Holden at Dexters London Bridge to find my flat, and I cannot recommend her highly enough. Ruby is incredibly friendly and personable, with an exceptional response time, I am never left waiting more than a few hours for a reply. She takes the time to understand my needs fully and follows through with warmth, focus, and professionalism. When a few issues arose on move-in day, she personally came by to check on them and ensured everything was resolved, which really demonstrated her dedication and care. Her service is genuinely personal, and I’m confident she treats every client with the same care and attention. Dexters London Bridge as a whole has also impressed me: every agent I’ve interacted with has been knowledgeable, approachable, and proactive. Their selection of lettings is of very high quality, and the entire process, from initial inquiry through to move-in, has been seamless. Multiple team members checked in along the way to ensure everything was going smoothly. Truly an elite agency, I’m grateful to have worked with them.

Kristin · 8 September 2025

★★★★★ 5/5

Trustpilot

Years of mould issues finally sorted

We have been renting our current property for almost 5 years and have had mould issues since the beginning of our tenancy. It was not until Monika Piszczyk took over the management of our property, did we finally get our severe mould issues sorted. Monika, with her determination and hard work, managed to get our landlord to finally agree to put in the money to install proper ventilation, get mould treatment and redecoration done. She saw through the whole process and made sure things were done well. Thank you Monika for fighting for our rights to live in a safe and comfortable home.

Safiah · 11 July 2024

★★★★★ 5/5

Trustpilot

Great!

I want to thank Ellis as she has been really helpful throughout our moving in process! Thank you!

The · 19 May 2026

★★★★★ 1/5

Trustpilot

should not show or even take the property on their books

viewing arranged fine. day of viewing phone call to say go to second site first and then the first . no one turned up so i phone office. then viewing person who justs works weekend turned up ,she said been waiting at other property!. problem with communication from dexters staff? shown property that had broken in door with padlocks added and surrounding wood frame all broken.

Customer · 18 May 2026

★★★★★ 1/5

Trustpilot

Mislead me by hiding the information about flat that I'm trying to buy

I viewed a flat last December that is listed as leasehold and the seller agreed on the price 1st of January. Since I live in a rental flat and wanted to move in as soon as possible, I asked the seller and the agent about the chain, leasehold, and the other potential things that might delay the completion and they misled me by saying that everything was supposed to be smooth, and I should be able to move in early-mid April.For the last 2 months, the seller has been blaming his solicitor being slow because the deal is not done yet. I was digging into the agreement and I found out about this thing called "staircasing", which I had no idea. After I asked the agent (from Dexter) and my solicitor, I found out that the seller doesn't really own the flat yet and he's trying to turn it into a leasehold from shared ownership. There is no date for the completion of staircase to this date and it's still pending, Dexter tells me that they hope to set the completion date and the deal is legit.So in fact, the seller lied to me about owning the flat with this agent who works for Dexter (they claim that they were not aware) and they have been trying to put me on hold by saying the completion date should be set in 2 weeks for the last 2 months. I told them I will pull my offer 1st of July but I'm very surprised that trying to sell a flat that you don't own is not illegal in London and I apparently can't do anything other than waiting or pulling my offer even though I will be required to pay for the legal fees in addition to wasting 6 months. The worst thing is that since there is a break clause for the flat I live in, I let my current landlord know about this flat and he started looking for a new tenant and I'm required to leave the flat in a month.

Burak · 10 June 2024

★★★★★ 5/5

Google

Delighted with the service provided by Dexters on the sale of our flat, in particular the assistance of Ben Hughes. Ben went above and beyond to get a difficult sale over the line, when we had almost given up hope! And he was still helping us, even when the sale had completed! No hesitation in recommending him and Dexters.

Tonita · 11 April 2025

★★★★★ 5/5

Trustpilot

Very happy with Dexters

We rented a property with Dexters a month ago. The process was very smooth and quick. We’ve now settled in and Dominic Glover has been very helpful in resolving all the issues faced when first moving in. Dominic is extremely proactive and a great problem solver. We hope this level of support remains for the full length of our contract, but from what we’ve seen so far, we are very satisfied. Thanks so much Dominic!

Silvia · 20 August 2024

★★★★★ 5/5

Trustpilot

Rachel Campbell is an excellent agent

Rachel Campbell is an excellent agent . She helped me rent my apartment at a higher rate . I do appreciate the services .Great and professional services.

Elias · 6 October 2026

★★★★★ 5/5

Trustpilot

Great service from Olivier!

I recently had the pleasure of working with Olivier to renew my lease, and I couldn’t be happier with the experience. Olivier was incredibly proactive, ensuring that everything was handled efficiently and that I secured the best deal that perfectly suits my current situation. His extensive knowledge and honesty throughout the process were truly refreshing. If you’re looking for an estate agent who genuinely has your best interests at heart, I highly recommend Olivier!

Angelika · 19 August 2024

★★★★★ 5/5

Trustpilot

Excellent Property Management Service

I am very happy with the property management service provided by Dexter and I would like to give a special shout out to the Senior Property Manager, Petros Giorganios. There was an appliance broken in my apartment and needed repair service. Throughout the process, Petros followed up my case closely, give me clear instructions and options on what I could do/choose to get repair done. He would give me phone calls to clarify and explain the situation, like how I should arrange parking space in my property estate and make sure I got it right. During the phone call, he is very polite and explain things to me patiently.

Ken · 3 May 2024

★★★★★ 5/5

Trustpilot

Excellent service

I am very happy and grateful with how issues are promptly dealt with in management of my property.. Your timely communication with me and cost effecient solutions deserve high commendation I am over the moon with your service More grease to your elbows

Fred · 1 October 2026

★★★★★ 5/5

Trustpilot

Excellent work George Calderara and Isabelle Strack

My self and my husband had made the decision to value our property by 3/4 local estate agents. By far Dexter’s was the best so professional and I knew at that stage I wanted to instruct with them. George at the Hendon branch and Isabell were the two individuals we had the pleasure of dealing with. As much as I didn’t enjoy the process of selling and buying they could not have done any more to be supportive and professional. It’s a very emotional process and takes time and patience but like I said they were very professional, kind, patient and always there for a chat. Well done Dexters. Thank you George and Isabelle for everything. Trust them they will deliver and you will be impressed with them.

Marela · 29 April 2024

★★★★★ 1/5

Google

updated 5/4 Dexter were very proactive in asking me to leave a 5star review since they gets commission on the 5stars review. After this, I was sick and went hospital and they have taken a holding deposit automatically from my bank account. Lee texted me while I was vomitting in A&E to complete the sales with him so his DIRECTOR is happy but I refused as my food poisoning was really bad. now they put my property back on the market, I didn't receive my money back. I look forward for better explanation and service and will keep everyone up to date ========================================================= Thank you Lee for the virtual appointment with me when my schedule was packed. In addition, he did another house viewing with me to make sure I am sure with the flat im looking for. He also explain to me about the spec of the flat. He is an absolute asset to the business and once again thank you so much for confirming the flat with me. I look forward seeing him finalising my next dream home with me.

Caroline · 27 April 2024

★★★★★ 5/5

Google

Adeel and the team at Dexters London Bridge did a great job in finding my latest tenants. I had tried two other agencies before Dexters with no luck, but Adeel found me what so far have been perfect tenants. I would highly recommend Adeel and the team at Dexters to anyone.

Stephen · 14 April 2026

★★★★★ 5/5

Google

Lauren and her team helped me sell my flat in London. They were very professional in the approach to advertising, showing around prospective buyers, liaising and giving feedback to myself at every opportunity. Her team are experienced and professional and willing to help. Very pleased with the assistance I received and completed the sale of my flat. Also a thank you to Tom who completed the sale.

Adrian · 19 November 2024

★★★★★ 5/5

Trustpilot

I had raised few issues with my rental…

I had raised few issues with my rental flat, Carl Tettey was extremely helpful and followed up with me on a weekly basis and provided update and assured me all issues will be resolved. He was very caring and he does actually care about the tenants. Carl is easy and friendly and he is quick to respond and easy to talk you. I'm grateful to him for sorting all issues out with the property in a timely manner. Thanks Carl. You deserve the 5 star!

Setareh · 10 April 2024

★★★★★ 4/5

Trustpilot

Hendon property

We have been with Dextors for a few years since they took over Douglas Martin's and to be honest, initially it was very difficult as there didn't appear to be clear lines of communication, with various names being involved.However more recently, Monika has been front and centre for all of our enquiries, complaints and coounication in general and things have improved greatly.I look forward to hopefully giving 5 stars this time next year.

John · 7 August 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Cameron as my letting agent, and I have to express my gratitude for the exceptional service he provided throughout the process of renting a flat. Cameron's professionalism, friendliness, and efficiency truly made the entire experience smooth and enjoyable. From our first interaction, Cameron's friendly manner put me at ease. He took the time to understand my requirements and preferences, ensuring that the properties he recommended were a perfect fit for what I was looking for in a rental home. His knowledge of the local rental market was evident, and I felt confident in his ability to guide me through the process. Cameron's commitment to his clients is outstanding. He was always available to address any questions or concerns I had, demonstrating a level of responsiveness that exceeded my expectations. His professionalism and dedication to providing excellent service were truly commendable. Throughout the rental process, Cameron's attention to detail was evident. He guided me through the paperwork and negotiations with ease, ensuring that I fully understood all aspects of the agreement. His transparency and honesty made the entire process straightforward and stress-free. Cameron's passion for his work and his genuine interest in ensuring a positive experience for his clients set him apart. Renting a flat can be a daunting task, but Cameron's support and guidance turned it into a pleasant and memorable journey. In conclusion, if you are in search of a letting agent who combines professionalism, friendliness, and efficiency, Cameron is the ideal choice. I wholeheartedly recommend him to anyone looking for a hassle-free and positive renting experience. Cameron has truly exceeded my expectations, and I am grateful for his outstanding service. Thank you, Cameron, for making the process of renting a flat such a positive and enjoyable experience. Your dedication to excellence has left a lasting impression.

Alexander · 28 March 2024

★★★★★ 5/5

Google

I had a great experience working with Dexters London Bridge and was helped by Fraser Goodman. Fraser was not only a great presence to be around, but also really good at what he's doing. He was super responsive and got me booked in for viewings lightning fast. He understood exactly what I was looking for and showed me amazing properties. We did a number of viewings and each time he knew the answers to all of my questions and did an amazing job increasingly curating the properties he showed me based on my feedback on the ones we've seen. I would highly recommend this branch and especially working with Fraser.

Zeynep · 28 March 2024

★★★★★ 4/5

Trustpilot

First tenancy experience

First of all I have no previous experience to compare with but I as per my opinion Dexters really tries to provide good service. There are minuses and pluses, but in general I have a good opinion about this company.I was checking in my apartment but it was not clean at all. Dexters could manage cleaning service of the carpets on the 24 of Dec right before Christmas.But after check in I have been receiving a good assistance from Property Management as well as Maintenance teams.Many thanks to Jada Palmer for her willingness to help, address the issues and quick communication with the owner of apartment.

Anton · 27 March 2024

★★★★★ 4/5

Trustpilot

I have been a tenant for almost 30…

I have been a tenant for almost 30 years in London and Dexters have been by far the most attentive and profesionall estate agents I worked with. Especially Kirlon has been very good at keeping me updated with any developments regarding the property and making suer the smooth relationship between tenants and landlord.

Remziye · 17 March 2026

★★★★★ 5/5

Trustpilot

Need a home? Dexter's will help

Dexter's have patience, perseverance, andPanache. I found interacting with them very easy and they were clear and helpful all the time. Tyanna is fantastic! So willing to help and was answering my questions before I'd thought of them! Great sales style, not pressured but clearly wanting to ensure it's the right fit. I felt in confident Dexter's. They have excellent properties on the books and all 3 staff members had great personality and a willingness to help. Easy to contact, kind and know their stuff

J · 18 March 2024

★★★★★ 4/5

Trustpilot

My flat has been managed by Dexter…

My flat has been managed by Dexter since 2006. For the past 20 years, my experiences with them are generally good, but I did need to look at the repair tasks carefully to make sure they are not the repeative ones.

FW · 28 September 2026