Trusted Agent profile · Southwark

Dexters London Bridge reviews in Southwark

4.3

★★★★★ Great

2,370 reviews across 2 platforms

54 Borough High Street, Southwark, London, SE1 1XL, SE1 1XL

Dexters's office in Southwark, at 54 Borough High Street, is rated 4.3 out of 5 across 2,370 reviews on two platforms, including 395 Google reviews rated 4.7.

Google logo

4.7 / 5

395

Reviews on Google

This office

Trustpilot logo

1,975

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Trustpilot

Special shout out to Sophie at Dextors

Special shout out to Sophie at Dextors, our Property Manager. Helps out whenever we need, with quick efficiency making us really feel listened too.

MWalia · 27 September 2026

Agent replied · 10 October 2026

We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

5/5

Trustpilot

Landlord review

We have been managing our rental property through Dexters for a year. Our Property Huseyin Tas has been attentive through this time, and is always quick to respond and provide solutions - keeping both landlord and tentants in mind. We appreciate his management style!

Libby · 13 May 2026

Agent replied · 25 May 2026

Dear Libby, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Adeel was fantastic from start to finish. He was incredibly communicative, answering every email and call promptly, he even arranged as many visits to property as we needed. Adeel understood what we were looking for and we are very happy with the outcome. We highly recommend Adeel!

Manuel · 13 April 2026

Agent replied · 16 April 2026

Dear Manuel, We really appreciate you taking the time to leave such lovely comments about Adeel. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Trustpilot

Positive experience

Since Andrzej has been my point of contact at Dexters, he has been responsive, courteous and most helpful. All queries are dealt with in a timely manner. My experience with Dexters has been positive and I would recommend them as managing agents.

GS · 12 May 2026

Agent replied · 25 May 2026

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Dexters Battersea

We had an excellent experience with Dexter's Battersea, especially with Leah and Srini. Our first contact with Dexter's was back in September last year, and from that moment on, Leah was fantastic. She consistently sent us great options, really took the time to understand our needs, and supported us throughout the search.

ER · 18 February 2026

Agent replied · 22 February 2026

Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Northcote Road office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma

1/5

Trustpilot

Extremely unprofessional conduct and repeated harassing contact

Extremely unprofessional conduct and repeated contact amounting to harassment. I have received unwanted calls and emails from Dexters since 2017, each time I have asked them to remove my contact details from their database but either through neglect, lack of training, incompetence or IT issues, I have repeatedly still gotten more calls/emails every few months. Unless you want to forever receive spam calls from them, avoid like the plague.

W · 28 September 2026

Agent replied · 10 October 2026

I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations

5/5

Trustpilot

Dexters have been helping me with a…

Dexters have been helping me with a property search for the last 2-3 months now. Beyonce is amazing. I had a great experience with her team. The team were professional, friendly and helpful throughout the whole process. They kept me updated regularly, responded quickly to any questions, and made everything feel straightforward and stress-free.

Tiji · 14 September 2026

5/5

Trustpilot

Sylwia Chlopek is a star!

Sylwia Chlopek is one of the very few Estate Agents that actually listens, does her job well, is responsive and a total professional. I have dealt with MANY agents over the years and trust me when i tell she, this lady stands out. With Sylwia, you, and your property, are in safe hands.

Omar · 15 September 2026

1/5

Trustpilot

Yes - sold our property - but then that was it

Yes - they sold our property - however thats the easy part. During the sales process they did very little, to the point the onward estate agents in the chain did the majority of the work, and without them I am unsure it would have even happened. Nice enough staff, but maybe need to focus on not just winning business and helping those in the process

A · 30 September 2026

Agent replied · 10 October 2026

I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations

5/5

Google

As a foreigner moving to the UK, there are naturally a lot of uncertainties, especially when relocating to London. Adeel Zain has been incredibly supportive from day one, helping us find the perfect home in the exact area we were hoping for, …

Robert · 14 April 2026

Agent replied · 16 April 2026

Dear Robert, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Trustpilot

Andrzej Szczepaniak is a wonderful…

Andrzej Szczepaniak is a wonderful contact. Always helpful and speedy with our concerns. Thank you very much!

Mabs · 30 September 2026

Agent replied · 10 October 2026

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma

5/5

Trustpilot

Natalia Catana at Dexters was wonderful…

Natalia Catana at Dexters was wonderful and understanding throughout our recent tenancy change. There were a few complications along the way, and I really appreciated her patience, support and help getting everything finalised on time. Thank you, Natalia, for making a stressful situation easier to deal with!

Nikhil · 9 October 2026

5/5

Trustpilot

Dexters have helped me during a recent…

Dexters have helped me during a recent tenant transition. They are very organised, I was dealing with Kirlon Sanchez who quickly and efficiently sorted out many issues while still leaving me with a level of control. For a landlord Kirlon and his team is just what you need.

Paul · 21 September 2026

5/5

Trustpilot

Sacha and the team

Sacha and the team were great at finding a tenant and handling the turnaround.

Jo · 30 September 2026

Agent replied · 24 October 2024

Thank you for leaving a wonderful 5* review. Kind regards, Asma

1/5

Trustpilot

real lack of service/ communication

awful, I have been trying to speak to someone from the sales team for months. they say the same script every time I call "this is lettings, leave your details and sales will call you back". They never do. I actually want to purchase a property, why wont they talk to me? I can see the property just sitting there and every time I ask if it's still available they say it is. But I never get further than that with them.

Az · 21 May 2026

Agent replied · 25 May 2026

I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations

5/5

Google

BLINKIN’ BRILLIENT . We sold our London flat through Dexsters Estate Agents. What impressed us most was the professional level of communication with us. They were all over the sale and at every stage kept us up to date with progress. As with all sales especially where solicitors are involved Dexsters went above and beyond to assist in resolving all queries. Right upto the day before exchange and completion when the buyers solicitors threw in a few curve balls they were on it and as a result were able to get the deals over the line. Every time we contacted Dexsters office it didn’t matter who answered the phone they dealt with the query or got the relevant agent to get back to us with an answer. We would have no hesitation in using Dexsters again not just for sales but for rentals as well. Seriously efficient and my goodness do they certainly earn their money. And finally I don’t exaggerate when I say it felt like a very personal service, as though we were the most important clients they had. Now thats what I call SERVICE .

Linda · 3 December 2024

Agent replied · 10 December 2024

Dear Linda, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our London Bridge office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

I just want to express how great Dexters London Bridge have been during my buying process. It is early days for myself but I have experienced various different agencies and Dexters has been by far the most accommodating to my requirements. Ryan Martin was very attentive, taking notes at each property we viewed so he would know precisely what I would be expecting when the right property comes along. He was extremely professional and was able to give me a firm breakdown of the current market which made me feel more confident moving forward. Although my search is on pause for the moment, I will surely be coming back!

Marco · 26 November 2024

Agent replied · 10 December 2024

Dear Marco, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Trustpilot

Excellent property management team

The service provided by the property management team of Jia Wang, Stephanie Thame and Regan Ronayne at Dexters has been exceptional. They have let and managed my property for many years now and their professionalism is second to none. They communicate well and take action promptly when required. Their help and expertise has been invaluable.

Rita · 30 September 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Tina was incredibly professional

Tina was incredibly professional, clear, and helpful throughout the entire process of leaving the property. She made everything straightforward and stress-free. A well-deserved 5 stars!

Whiteguitar86 · 20 May 2026

Agent replied · 25 May 2026

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

We have found our current home via Dexters London Bridge Estate Agents. The collaboration with Adeel Zain, Senior Lettings Consultant was exceptional. He was very helpful during the whole procedure and he responded to any enquiry we had promptly. Any matters with the tenancy are dealt with swiftly and in a professional matter. Overall, we are very satisfied with the service.

George · 14 April 2026

5/5

Trustpilot

Proactive communication and empathy

Proactive communication, empathy and transparency are three core values I have seen demonstrated at Dexters. I have rented a home through them for nearly two years, and they have stood out as property managers that actually care. Most recently, Daragh Power has impressed me with their kindness and genuine care. I had two requests of the landlord, one that would require a change to my contact, and Daragh was AMAZING at listening to my needs, understanding the time sensitivity and following up with the landlord when we didn’t receive a response right away. They could have deprioritised my concerns or have gotten upset with my persistence but instead they understood where I was coming from and really advocated for me. This is exactly what one would want from a property manager, but is something I find is rare, especially in a ‘landlord market.’ Daragh communicated professionally throughout and made the entire process stress free. I wouldn’t choose another property manager besides Dexters.

Gabriella · 24 September 2024

Agent replied · 24 October 2024

Dear Gabriella, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

5/5

Trustpilot

I have two properties being managed by…

I have two properties being managed by Dexters. The agents have been very professional and easy to work with. Sophie Sheppard has been particularly helpful. She quickly responds and efficiently handles all of the special requests I’ve made.

Dorene · 14 September 2026

5/5

Google

Big thank you to Adeel for helping us find nice flat - it was first one I viewed with Dexters and happy I got it! Adeel was fast with organising everything and kept us updated on every step. Thank you you Adeel for being great help!

Oliwia · 8 November 2025

Agent replied · 22 November 2025

Dear Oliwia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Adeel. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Dexters London Bridge recently helped me find new tenants. I only had a month to work with. Daniel Scott, Manager, and Adeel Zain, Senior Lettings Consultant, were outstanding. They achieved rent which was at the top of, or exceeded the market rent from tenants with impressive credentials. Both were outstanding and easily the best lettings agents I have dealt with. Their communication with me and their seamless handover to other colleagues within the office who each had a specific role was first class. I knew where I stood at every stage. Now they have secured such great tenants when they did not have much time, I have no hesitation in having them manage it and I have already had an introduction call from Sertan, my point of contact going forward. All three are a credit to the London Bridge office and the Dexters brand.

Tim · 15 October 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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