Trusted Agent profile · Southwark

Dexters London Bridge reviews in Southwark

4.4

★★★★★ Great

2,428 reviews across 2 platforms

54 Borough High Street, Southwark, London, SE1 1XL, SE1 1XL

Dexters's office in Southwark, at 54 Borough High Street, is rated 4.4 out of 5 across 2,428 reviews on two platforms, including 443 Google reviews rated 4.7.

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4.7 / 5

443

Reviews on Google

This office

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1,985

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Trustpilot

Petros and Angelo have both been…

Petros and Angelo have both been exceptional throughout our experience with Dexters as tenants. Always helpful, welcoming and available to provide immediate and efficient support to any enquiry we have had. Both assets to the agency. Keep up the good work guys!

Katia · 17 October 2025

Agent replied · 22 October 2025

Dear Katie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Fantastic experience

Really fantastic overall service from Dexters with quick engaging responses to all our needs. Particular thanks to Jhodi Fisher and Annie Hagon, for expert communication and services. Used a few letting agents before and Dexters has surpassed all of them for my Fiancée and I! Very pleased!

Jake · 19 June 2023

Agent replied · 24 October 2024

Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Pressure you for SECURITY details over the phone!

We got all the way to securing an accepted offer on an apartment in north London, and then asked me to provide my SECURITY no. over the phone, with account details. I requested any other secure payment link or we can’t progress, and the lady (quite obnoxiously) said “this is how the process is” - it’s normal. Been renting for over half a decade in London - definitely not normal. Guys, please don’t give security details over the phone.

Mike · 14 June 2024

Agent replied · 24 October 2024

Dear Mike, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Google

Bow was very friendly and accommodating. She answered all of my questions and provided me all the information I needed from locating the house to house specific details. She made my viewing a very pleasant experience and I thank her for that.

Konstantinos · 25 October 2023

Agent replied · 24 October 2024

Dear Konstantinos, We really appreciate you taking the time to leave such lovely comments about Bow. They will be so pleased to read your 5 star review. Please do not hesitate to contact the London Bridge team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

So far my experience with Dexters has…

So far my experience with Dexters has been great, the property manager Charlotte is very helpful and knowledgeable. Seems like a great team to have our back while at this property.

Luke · 23 August 2025

5/5

Trustpilot

Louis Preston - Property Manager

Louis Preston is the property manager for the flat I have lived in for the past 2 years. Diligent, responsive and always willing to help. Great experience so far!

Yana · 13 July 2024

Agent replied · 24 October 2024

Dear Yana, Thank you for your kind comments regarding Louis and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Really poor organisation

Really poor organisation around a new tenancy agreement. They were slow to reply, mixed up payments and withheld deposit returns. We are left with an unsigned tenancy agreement despite living in the house for 5 weeks. Utterly useless.

Louis · 18 November 2025

Agent replied · 22 November 2025

Dear Louis, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations

1/5

Trustpilot

100% DO NOT TRUST THIS LETTING AGENCY

We struggled immensely with an unscrupulous, fraudulent and absentee landlord (who resides in Dubai, literally a different continent) and had a litany of serious issues with our properly. None of these were remedied and relationships broke down with the landlord who claimed he was struggling to manage the property. We had toxic mould, plumbing and dangerous electrical issues which were only worsening. When raised with the letting agent, appealing for their help, our concerns were ignored and they sided completely with the absentee landlord. This led to us being forced to end the tenancy early and we are now facing issues with getting our deposit back and dexters have been incredibly unhelpful and combative in their nature. They have shown zero care for their tenants and only care about putting money in their own pockets. DO NOT TRUST THIS LETTING AGENCY.

Sophia · 17 May 2024

Agent replied · 24 October 2024

Dear Sophia, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexter's Letting Review

I have been renting my flat for a dozen years with Dexters and overall they are good at what they do, and generally get rents in on time. My flat is agent-managed so the team is generally responsive and get things done well. ParWhen things are amiss, the management of Dexters come into play and they solve problems which is great. I've most recently been working with property manager Bailey and she's been great at finding the right contractors at the right prices to get things done to a satisfactory level.I intend to continue to let my flat with Dexters.

Roger · 16 May 2024

Agent replied · 24 October 2024

Dear Roger, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters Property Management

I have been using the property management services of Dexters (previously Fields) for twelve years now. I have been impressed with the service that I have received, hence still being with them after so many years. I am very happy with the service that I am receiving from Jamilah Al-Sahar who is very responsive to both my tenants and to me. She is pro-active in getting things done in a timely, professional and friendly manner.

Mike · 13 August 2024

Agent replied · 24 October 2024

Dear Mike, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Jessica- Joy Beau- Wright and Donalina Gargrupe - Property managers

Many thanks to Jessica- Joy Beau- Wright and Donalina Gargrupe - Property Managers who are always extremely helpful and responsive. We know that any issues with our property are dealt effectively and quickly. Thank you ladies for your professional service!

Customer · 29 November 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent Property Management

I can't recommend Dexters Property Management highly enough thanks to Tallulah. She has been absolutely fantastic: incredibly efficient, always fast to respond, and always got a solution. She's made the stress of moving into a new place with several teething problems so much better. Superb service.

Edward · 27 June 2023

Agent replied · 24 October 2024

Dear Edward, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Saskia was extremely professional, helpful and dedicated to helping us. We had an issue when moving into our apartment with some aspects of the contract and Saskia was on hand night and day to help resolve the issue. Thanks to her speed and professionalism, we were able to get all the paper work done and move in within a week! Would highly recommend! AngusPositiveResponsiveness, Professionalism

Angus · 25 December 2020

Agent replied · 24 December 2024

Dear Angus, Thank you for taking the time in providing such lovely comments about Saskia in our London Bridge office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Trustpilot

Thank you to Georgina and the team at Dexters

I wanted to say thank you to Georgina McConnell and her team at Dexters for their excellent service over the last few years. It's great to have a team I can rely on to manage my properties while I am living abroad

Garry · 10 October 2023

Agent replied · 24 October 2024

Dear Garry,We really appreciate you taking the time to leave such lovely comments about Georgina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Responsive and proactive so far!

Since moving into a new rental property in recent weeks Caitlin and Donalina from the team have been very responsive and proactive in getting in the contractors to assess works needed. Looking forward to hopefully resolving issues speedily from here!

Dariush · 23 November 2023

Agent replied · 24 October 2024

Dear Dariush, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Shout out to Lorelle and Ashley

Shout out to Lorelle and Ashley. Thank you both for helping me to navigate the sometimes perplexing world of rentals. Your professionalism and kindness are a rare and super combination. Keep doing what you do. Couldn’t do it without you. Whoop, whoop!

Bee · 4 October 2023

Agent replied · 24 October 2024

Dear Bee, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Cameron is the best! He was incredibly helpful and supportive throughout the entire process of finding and securing our property. Highly recommend!

Maxime · 26 October 2024

Agent replied · 9 November 2024

Dear Maxime, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Cameron has been a great help in finding the perfect spot in London. Always available for a call and very flexible with times which is useful for clients with demanding jobs.

Dennis · 27 May 2024

Agent replied · 24 October 2024

Dear Dennis, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

HOWARD COWLER - Dexters

We’ve been looking for a house for over a year. It’s been difficult to find the perfect fit for our family. Most agents just send random emails but Howard at Dexter’s curated the search for exactly our needs. He checked in over the year and understood exactly what we were looking for. He was on top of it and anything that got our profile - he made sure to make us a priority. Howard finally found us the perfect home and the experience we had to close was wonderful. He made it stress free, he was honest, he made us feel secure and confident in our decision right to the end. There are not many agents like him. Howard from Dexter’s is a gem! Would absolutely use him again and again!

Consumer · 7 May 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave a lovely review regarding Howard. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Could've been homeless without her.

Could've been homeless without her.Nadia is very competent, kind, and has a warm-heart. I was very impressed that she even replied late at night and early in the morning. Thanks to her, I was able to get a good property at a reasonable price

하윤승 · 9 August 2023

Agent replied · 24 October 2024

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Cameron was great at helping us secure our place! He was very communicative, always on hand to help. He helped us with any questions we had and gave us regular updates. Would highly recommend!

J · 28 March 2024

Agent replied · 24 October 2024

Dear J Alonso, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Fraser was so helpful to organise the viewing and communicate with. Lee showed us round and was super knowledgeable; answering all our questions about the property and Dexter. They were both really friendly too!

Daisy · 28 March 2024

Agent replied · 24 October 2024

Dear Daisy, Thank you for your kind comments regarding Fraser and Lee and leaving us a 5* review. We are grateful that you have taken the time to leave your feedback and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexter's management

I recently changed the management of my London flat to Dexter's, under Mohammed Amin at the London Fields office. It's been a brilliant experience with them helping on every aspect of the letting. I can fully recommend Dexter's.

Mike · 2 January 2024

Agent replied · 24 October 2024

Dear Mike, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I would like to say huge thank you to…

I would like to say huge thank you to Dexter’s , Especially Khadija & her east team 3. I would highly recommend this company as they are extremely helpful, friendly and provide a amazing service. You won’t be disappointed x

Masuma · 15 November 2023

Agent replied · 24 October 2024

Dear Masuma, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

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