Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotI got my money from them before they disappeared
I started challenging them and giving them bad reviews for trying to keep my money. At that time, they were still planning to run away with the investors’ money. So they decided to return my money to avoid others being warned about the scam. I feel sorry for those who lost their money but there’s still one company I am currently dealing with, and it’s the 5* rated brokerage “Quaneqo Group Ltd” that mislead investors and provide inaccurate information to get their commission. By the way investment is in Storelectric Ltd so watch out which was introduced to me as an approved EIS company, and it is not approved.
Faisal · 31 July 2026
★★★★★ 5/5
GoogleI have been with cc for over two years. I have worked with Adrian and Priya
And they have been great throughout the process. I recently came to the end of one of units I purchase and have to say it is truly a passive hand free way to invest and receive guaranteed income. Happy to continue with them and refer others in the future.
Shahenaz · 13 September 2024
Agent replied · 24 October 2024
Thank you for choosing Concept Capital Group, Shahenaz. We appreciate your kind words and hope to enjoy many years of happy, hassle free returns with you!
★★★★★ 5/5
TrustpilotCCG 4 year client
I've been a client with CCG for 4 years now. I have always received my rental income and recently decided to withdraw my investment which was fully transferred back to me on the agreed date🙏. Ernest and Priya were very patient and answered all my questions in good time and reassured me at all stages of investment and also exit. Thank you CCG for 4 years of the rental income and excellent customer service skills from Ernest especially.
Neelam · 3 February 2025
★★★★★ 5/5
GoogleI purchase 1 x unit held investment for two years and recently just exited the investment, absolutely brilliant throughout never missed 1 monthly payment and when I left got my initial investment returned on the day they said so all and all excellent service and brilliant handsfree investment, Adrian is top class.
I will return at some point.
Regards
Jason Mc
JM · 11 April 2024
Agent replied · 24 April 2025
Thanks for the feedback, Jason! We're sad to see you go, but we're glad you did it with some spending money. If you ever feel like getting involved in modular housing again, we'll be happy to help.
★★★★★ 5/5
TrustpilotThe best project to invest
I was looking for a place to invest, one of my friends introduced me to this program. At first I was not very optimistic about this program, but I have to tell the visitors that Martin was wonderful, he guided me correctly about this project and now after 2 months I can say that this is one of the best places you can invest in. Thanks to all the kids who created this program and also dear Martin!!🤗🤗
Amin · 27 November 2022
Agent replied · 22 October 2024
Thank you so much for your kind words. Martin has always led and continues to lead by example. I will be sure to let him of your appreciation, I am certain he is just as grateful for your trust.
★★★★★ 5/5
TrustpilotTremendous company to invest with
Tremendous company to invest with, like anybody I ran my due diligence and felt pretty nervous to be among the first investors I took a lip of faith and don’t regret it! I faced minor hurdles at the start but Adrian went the extra miles to deliver a second to none customer with constant communication. I am happy investor who put my money to work for a great cause while having a great payback, for all the doubters that this platform is I can testify that it was for me one the best of the best move I have made when it come to smart with calculated risk inversement. I would recommend these guys based on my own experience.
Reviewer · 8 August 2022
Agent replied · 22 October 2024
Hello,Many thanks for your review!We understand that people can feel nervous when investing which is why we aim to make everything as hassle-free and guaranteed as possible! Thank you for your recommendation!
★★★★★ 5/5
TrustpilotBuying a property through Concept…
Buying a property through Concept Capital was my first big investment. However, I could not have asked for a better person than Martin Swann to guide me through the seamless and hassle free process. Every question was answered honestly and thoroughly and the professionalism and customer service experience has been second to none. I received my first rental income last month, hassle free. I look forward to working with Concept Capital group for years to come. Thank you Martin and the team!
Grace · 5 July 2022
Agent replied · 22 October 2024
Hi Grace, Thank you for your review! I will be sure to pass on your kind words to Martin!
★★★★★ 5/5
TrustpilotI first invested with concept capital 2…
I first invested with concept capital 2 years ago and at first I was a bit sceptical because I thought it was too good to be true. My account manager Martin Swann reassured me repeatedly and was always on hand to answer any questions I had. My rental income came through on time every month and Martin even called me before my 2 year anniversary to see if I wanted to sell the home back or continue. I decided to sell my home back to concept capital because I'm purchasing my own first home. As promised by Martin, the money from the sale was in my bank account within the stated time frame!I'll be recommending concept capital to friends and family and hope to invest with them again in the future. Thanks concept capital and thanks Martin!
Sarah · 30 May 2022
Agent replied · 22 October 2024
Hi Sarah, Many thanks for your review! We are very pleased that you enjoyed your investment with us and that Martin provided you with first class service throughout which is what we strive for.I will be sure to pass your kind words on to Martin and we hope we have the privilege to work with you again in the future!
★★★★★ 5/5
TrustpilotI don’t think I’ve ever had a smooth experience than this!!
I was introduced to Adrian by my sister regarding the concept capital…she had a great experience and the way she explained it to me I too had the same experience….Adrian was so helpful and patient told me everything step by step even went through the paperwork with me so if I get stuck he is there to guide me. I had issues with doing it on the phone he waited for me while I sorted it out and I could tell he wasn’t annoyed at all or didn’t get frustrated… He explained the concept to me and I understood what he was telling always reassuring me and telling me I can get in touch whenever I have anything to ask or need help with. If you have people like Adrian working for these kind of projects where a lot of money is involved it’s best as lay people like me will need someone like that. I’m so happy that I have managed to be part of the project and can’t wait to start making some money😊
Shofna · 11 May 2022
Agent replied · 22 October 2024
Thank you so much for your review! It's great to hear that Adrian was so helpful during the entire process with you! I'll pass your kind words on to Adrian immediately!
★★★★★ 5/5
TrustpilotReally pleased that I decided to join 👏🏼👏🏼👏🏼
Really pleased that I decided to join....after seeing the advert, I was interested but a little unsure. I made the call with a list of questions and spoke to Martin Swan. Martin was able to give a breakdown of the steps that i would take to join Concept Capital and asked all the questions I had, which he was able to answer. Feeling very reassured, Martin gave me time to think and gave me a call back when he said he would, which gave me time to do my own research. I said 'yes' and with no arrangement fees and everything completed very smoothly, it all seemed to good to be true! Martin was in contact every step of the way and still is!! Its a great concept I am helping someone and i am investing at the same time 👏🏼👏🏼👏🏼
Miss · 2 May 2022
Agent replied · 22 October 2024
Thank you for your kind words Shadna!
★★★★★ 5/5
TrustpilotSo happy I decided to invest with Concept Capital.
I invested in a 3 bedroom home with Concept Capital about 7 months ago and I can’t be more pleased with my choice to go with them. Martin is so helpful and stays in touch to update you and will answer any questions you have, the sites look so good that I wouldn’t mind living there myself 😊 I receive my money on the dot every month, it is all so hassle free and you get such a good return on your investment. I highly recommend investment with this company and have recommended it to friends.
Debbie · 30 April 2022
Agent replied · 22 October 2024
Thank you for your kind words Debbie!
★★★★★ 5/5
GoogleI purchase 1 x unit held investment for two years and recently just exited the investment, absolutely brilliant throughout never missed 1 monthly payment and when I left got my initial investment returned on the day they said so all and all excellent service and brilliant handsfree investment, Adrian is top class.
I will return at some point.
Regards
Jason Mc
LJ · 25 October 2023
Agent replied · 24 October 2024
Thanks for the feedback, Jason! We're sad to see you go, but we're glad you did it with some spending money. If you ever feel like getting involved in modular housing again, we'll be happy to help.
★★★★★ 1/5
GoogleThe FCA is involved, and it seems some larger investors may have been kept content in the past while smaller ones were left completely in the dark. Communication everyone’s been ghosted.
I wouldn’t be surprised if similar schemes appear under new names in the future relating to social housing.
Personally, I’d be extremely cautious about dealing with anyone linked to this company or similar “investment” models. Whether it’s mismanagement or something worse, the outcome feels the same lots of people losing trust and money.
I truly hope everyone affected gets answers and resolution with the investigation. It’s time companies start putting people before greed. 🙏❤️
Levant · 19 October 2025
★★★★★ 1/5
TrustpilotDO BETTER
They are clearly having some issues at the moment, just type their name into google and instead of reassuring and communicating with their investors they are choosing silence. They are inconsiderate and clearly do not have any real tangible customer service training or any regard for anyone that isn’t themselves. They do not care for the people who have unknowingly kept this scam of theirs afloat. It’s shocking. And instead of responding to their investors they are choosing to flag negative trust pilot reviews, it’s so disrespectful... I am sure they have bigger fish to fry and can find a better use of their time. Next time choose to do the right thing and go through the appropriate channels for your business so you’re not having to spend your mornings flagging reviews that are completely justified. Concept capital group, the amount of emotional distress you are causing to people is completely unfair. Reply to the emails, pick up the phone and do one thing right - COMMUNICATE WITH YOUR INVESTORS.
Titilayo · 28 August 2025
★★★★★ 1/5
TrustpilotIam very concerned about my investment…
Iam very concerned about my investment at conception capital, I was supposed to exit on February 2025( after two years ) and they invented the excuse that they were under the impression that I wanted to re invest the money and because of that I had to wait until July to exit and now this happened. I don’t know how to contact the others in the same situation but please let me know if we are going to take group legal action. Gina Lamparelli
Gina · 4 August 2025
★★★★★ 5/5
TrustpilotHassle-free and steady cashflow
So pleased that I gave this a try after a series of conference calls and due diligence questions. Between my husband and I, we now have over 10 units since Oct 2020 and have referred some friends too. Compared to our traditional property investment, this is trouble-free and Martin and team have always provided excellent customer service.
Nora · 3 May 2022
Agent replied · 22 October 2024
Thank you for your kind words Nora!
★★★★★ 5/5
TrustpilotVery reliable and friendly investment
I found Concept Capital on Zoopla and and inquired further about the property. I have been very happy with their process and I was kept informed all the time. My experience with the investment has been remarkable. Martin Swann has been very helpful all the way. They never miss any payment.
Akin · 23 May 2022
Agent replied · 22 October 2024
Hello Akin, Thank you for your review! I will pass your kind words on to Martin!
★★★★★ 4/5
TrustpilotI most say my experience with Ernest. Have been great so far looking forward to the months and years to come.so…
I most say my experience with Ernest so far have been really good I now have 2 unit's. sometimes he is very busy and miss my calls but he always get back to me if it's even the following day. So for the most I would say they try to make things go as planned and on time as best possible from my experience. Also what I really like is that my payments always on time on that date that we agreed in the contracts. So am satisfied at the moment and I would advise other if your living for a investment and you have the money this mayb a very good choice as it's very Worry-free and etc.
Chris · 15 December 2023
Agent replied · 22 October 2024
Thank you for your review, Chris! We're thrilled you've been satisfied with your Concept Capital Group experience. We hope you'll enjoy your modular investment for years to come.
★★★★★ 1/5
TrustpilotScammed by these lot
Scammed by these lot, have gone radio silence since FCA investigation, contact number no longer in service, I personally travelled up to both london office addresses last week, they no longer are there, very apparent these scam artists have run off with my money and many other's. My hard earned savings gone.
Hussain · 25 October 2025
★★★★★ 5/5
TrustpilotExcellent Investment Opportunity
I was looking for an Investment Opportunity and cane across CCG. Your Investment gets you a great return and excellent service from the Group especially with Martin Swann and his team. I will invest again.
Angela · 8 August 2022
Agent replied · 22 October 2024
Hi Angela,Thanks for your review! I'm glad you have been enjoying your high yielding returns and will be sure to pass on your kind words to Martin and the team!
★★★★★ 5/5
TrustpilotToo good to be true? My monthly rental payments tell me not....
Too good to be true? Once you understand the model, you'll see how this incredible investment is the real deal.So often in life, we are told that if it's too good to be true it must be a lie. Usually, this is correct. Just occasionally someone comes up with a really great business model that serves everyone who interacts with it.I was incredibly sceptical when I first heard about the offer but it met some of my social goals and therefore I dug in deep. What I discovered was a really neat model that offers, with great assurance, a fixed return on investment.This works for the customer because they get a really lovely home to live in that otherwise would not have existed in the housing stock. For the council brand new high-quality accommodation. For the concept capital group a top slice of the monthly payment to offer support and maintenance to the tenant. For the investor security in knowing that the tenants and income are coming directly from the council.I am very happy with the service that has been delivered to me throughout. Plenty of information was given, and no high-pressure sales tactics. Each month I have income flowing in with the buyback guaranteed when I wish to release my capital from the investment. Should the worst happen I also have an asset that is in my ownership.
Daniel · 3 November 2022
Agent replied · 22 October 2024
Thank you Daniel for your Review.We are extremely grateful for the detail and insight you have given. Thank you for your kind words and continued support.
★★★★★ 2/5
TrustpilotMy question is what is procedure of…
My question is what is procedure of getting a group legal action so that we would not lose our investments. Like myself I am a pensioner which I think few of us are whereby we have put all our savings in this so as to be getting something to lean and live on now that we have retired.
Omowumi · 9 August 2025
★★★★★ 1/5
GoogleMy wife and I are investors in Concept Capital Group (CCG). Last year, 2024, I gave CCG a glowing review, because, at the time, everything was going well. I now retract that review. CCG is currently under investigation by the FCA. Rental payments stopped in July. It's all very suspicious.
James · 15 October 2025
★★★★★ 1/5
TrustpilotInvestors please note that the FCA has…
Investors please note that the FCA has begun High Court proceedings against CCG, Ian Elliot, Adrian Felix, Ernest Kargbo and many others over unauthorised investment scheme of £23 million of consumer investment. The FCA published the news article yesterday and it’s available on their website. I cannot cut and paste the link. Please check for your self.
Sadia · 31 July 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.