Trusted Agent profile

Coldwell Banker Southbank reviews

4.9

★★★★★ Excellent

276 reviews across 2 platforms

Unit 3 Cedar Court, 1 Royal Oak Yard, London, SE1 3GA, Southwark, SE1 3GA

Coldwell Banker's Southwark office at Unit 3 Cedar Court is rated 4.9 out of 5 across 276 reviews on two platforms.

Facebook logo

5.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

274

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Trustpilot

Review for Umair Muhammad:

Cc · 4 July 2025

5/5

Facebook

COLDWELL BANKER IS AWSOME! THEY ALWAYS ARE WILLING TO HELP YOU WITH ALL OF YOUR FINACIAL NEEDS. THEY ALLOW YOU TO OPEN NEW DOORS THAT NO MAN CAN SHUT AND SHUT DOORS THAT NO MAN CAN OPEN!

Mr · 7 February 2024

5/5

Trustpilot

Afzal is always very helpful in any…

Afzal is always very helpful in any case. Thank you !

Juliette · 27 January 2022

5/5

Trustpilot

My experience with coldwell was pretty…

My experience with coldwell was pretty decent and all the process went smoothly. Agent did his job perfectly and helped me out a lot he was really considering.

Raj · 30 November 2021

Agent replied · 22 October 2024

Thank you Raj, It was a pleasure to have you as a tenant

5/5

Trustpilot

Perfect tenant, from Bernadette

Bernadette found the perfect tenant for our Southbank Tower apartment. The letting was handled professionally and swiftly. It was made easy by her extensive knowledge of the Tower and it’s history.

Tony · 5 May 2021

Agent replied · 22 October 2024

Thank you for your review and being a pleasurable landlord to work with

5/5

Trustpilot

Great service & Efficient

Great service. I met with Bernadette after searching for a property with specific requirements. She & her company were able to source and negotiate all appropriate requirements promptly, having the new place sorted within two weeks.

Ash · 2 September 2019

Agent replied · 22 October 2024

Thank you so much Ash!We're happy that you're satisfied with our service. Regards,Coldwell Banker

5/5

Trustpilot

Pure relief

It has been a while since I felt my investment was in safe hands. So thankful to Bernadette and her professional team. A1 service.

Ianteraction · 4 September 2024

5/5

Trustpilot

First time user of Coldwell Banker

First time user of Coldwell Banker, credit goes to Bernedette and Afzel for their exceptional service and help in making the process simple and pain free. Highly appreciated and recommended.

Simone · 2 May 2021

Agent replied · 22 October 2024

Thank you for your review and giving us the opportunity to let and manage your property

5/5

Trustpilot

Bernadette Teuma BBus CA MARLA is…

Bernadette Teuma BBus CA MARLA is passionate and brilliant agent. Truly knowledgeable and invests a lot of time and effort - I am a buyer and I felt she helped and added a lot of value to me but I think the sellers should also know they are extremely well represented.

TAB · 22 November 2022

5/5

Trustpilot

Great service from Bernadette Teuma

Bernadette Teuma provided me with impeccable service along with her friendly team. Most reliable, professional and honest agent I have come across who worked extremely hard in finding me the perfect apartment. I would highly reccomend!

Leyla · 10 January 2019

Agent replied · 22 October 2024

Thank you fir your positive comments

5/5

Trustpilot

Bernadette and Afzal helped me a lot…

Bernadette and Afzal helped me a lot and they responded promptly gave me many advice and help on moving and renting

高艺径 · 21 June 2022

Agent replied · 22 October 2024

Thank you, i am glad you enjoyed our service

5/5

Trustpilot

We dealt directly with Bernadette from…

We dealt directly with Bernadette from Coldwell Banker, we found her very personable, professional and helpful. Whilst we experienced unavoidable difficulties in our acquisition the process was dealt with seamlessly. I would highly recommend.

Jennifer · 26 June 2019

Agent replied · 22 October 2024

Thank you Jennifer, We would be more than happy to help next time once Martin decides his longer-term solution

1/5

Trustpilot

My agent was not professional at all…

My agent was not professional at all and not responsive. Charges were high and not clear.

Anonymous · 13 November 2019

5/5

Trustpilot

Best that I experienced

Very helpful and tries their best to work what is best for the land owner and the client. Overall, the communication is and steps taken is very professional.

Shota · 19 January 2021

Agent replied · 22 October 2024

Thank you for your Review

5/5

Trustpilot

Responsive and helpful service…

Responsive and helpful service from both Afzal and Barnadette. the fee rate is competitive, but charge other items and the chargeable items higher than others

Christine · 16 March 2021

Agent replied · 22 October 2024

Thank you for your review. The chargeable items in addition to the commission rate is for additional services like inventory, check in and check out, Tenant referencing etc and is what we are charged by the third party supplier.

5/5

Trustpilot

Amazing help from Bernadette

Amazing help from Bernadette, she did everything she could to give us the best and cheapest offer for us students!I really recommend Coldwell Banker, they won’t disappoint!!

Enzo · 21 August 2020

Agent replied · 22 October 2024

Thank you for your Review

5/5

Trustpilot

Bernadette and Afzal are professional…

Bernadette and Afzal are professional and dedicated. I live overseas and like enjoy working with them.

Dan · 31 July 2022

Agent replied · 22 October 2024

Thank you for the review, It has been a pleasure to work with a Landlord like you

1/5

Trustpilot

Verrrry bad experience with Bernadette…

Verrrry bad experience with Bernadette Teuma, she refuse to give deposit back, never fix any problem , boiler was not working, took 6 month rent infront . Run away from her

Awra · 7 December 2018

Agent replied · 22 October 2024

AwraI'm sorry to hear that you had a bad experience. I have investigated this and found that you have received 95% of your deposit back so am unsure as to why you are unhappy.

5/5

Trustpilot

If you need a high-end service look no…

If you need a high-end service look no further than Bernadette, a thorough agent who gets the job done. Very knowledgeable and professional. She will bring you serious buyers, securing competitive offers.

Katy · 20 November 2023

5/5

Trustpilot

Great service provided and very…

Great service provided and very responsive people, regardless of the day and time they are always available to help.

Alfonso · 28 January 2022

Agent replied · 22 October 2024

Thank you Alfonso, It was a pleasure to have you as a tenant

4/5

Trustpilot

I sincere opinion very Good.

I sincere opinion , Coldwell Banker Southbank are very efficient, competent. And I have full confident in them.and I 4 Big stars for them.Keep up with the good work.Mrs Deva,

Indra · 2 March 2018

Agent replied · 22 October 2024

Thank you very much for your kind words Indra!

5/5

Trustpilot

At our viewing

At our viewing, estate agent was both approachable and professional. Since then, the process from viewing to moving in has been pretty hassle-free. Would not hesitate to recommend this agency.

Jack · 27 February 2018

Agent replied · 22 October 2024

Great to hear, thank you so much for the positive feedback

5/5

Trustpilot

The team has done a good job at…

The team has done a good job at managing our unit. We trusted their expert service

Anne · 4 April 2022

Agent replied · 22 October 2024

Thank you Anne, It has been great to work with a landlord like you

5/5

Trustpilot

Thanks very much to Afzal who is always…

Thanks very much to Afzal who is always very helpful in every situation !

Juliette · 15 June 2022

Agent replied · 22 October 2024

Thank you, I am glad you have enjoyed our service

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Coldwell Banker Southbank

How many reviews does Coldwell Banker Southbank have?

Coldwell Banker's Southwark office has 276 reviews across two platforms: 2 on Facebook (across the whole business), 274 on Trustpilot (across the whole business).

What is Coldwell Banker Southbank's rating?

Coldwell Banker Southbank is rated 4.9 out of 5 across all 276 reviews.

Where is Coldwell Banker's Southwark office?

Coldwell Banker Southbank, Unit 3 Cedar Court, 1 Royal Oak Yard, London, SE1 3GA, Southwark, SE1 3GA.

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