Trusted Agent profile · Southwark

Chestertons Tower Bridge reviews in Southwark

4.5

★★★★★ Excellent

2,407 reviews across 2 platforms

220 Tower Bridge Road, London, SE1 2UP, Southwark, SE1 2UP

Part of Chestertons, see every office.

Chestertons's office in Southwark, at 220 Tower Bridge Road, is rated 4.5 out of 5 across 2,407 reviews on two platforms, including 210 Google reviews rated 4.7.

Google logo

4.7 / 5

210

Reviews on Google

This office

Trustpilot logo

2,197

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great experience

Great experience renting with Chestertons. Rosie in particular had been extremely helpful, patient and professional throughout the negotiation process. Highly recommend.

Muyun · 13 October 2023

Agent replied · 26 December 2024

Thank you so much for the 5 star review. We hope you are very happy in your new home.

5/5

Trustpilot

Great results and a pleasure to deal with

Very pleased with the Knightsbridge office who found me two great tenants in two difficult years. Also a pleasure to deal with everyone there and in their management office, where Ross continues to be extremely responsive and helpful.

Oliver · 7 February 2022

Agent replied · 26 December 2024

Thank you for sharing!

5/5

Trustpilot

Sum Yee was so awesome!

Although I found my home with another negotiator, I want to give a special review for Sum Yee. She was very patient, answering all my questions and really helped me narrow down my options. Thank you, Sum Yee!!!

MS · 3 February 2022

Agent replied · 26 December 2024

Thank you for sharing this is wonderful to hear!

5/5

Trustpilot

Tamara Price @ Chestertons South West Lettings

We have had a great experience with Tamara, she has gone above and beyond to ensure that we have got everything we need. Especially when dealing with some very tricky current tenants. Would highly recommend, she is great at her job!

Amelia · 4 August 2021

Agent replied · 26 December 2024

Thank you for the five star review. Tamara was very happy to receive this feedback from you!

5/5

Trustpilot

Mark Kardos at Chestertons

Mark Kardos has handled the management of our flat for several years and always provides a quick, efficient and professional service.

Malcolm · 7 October 2023

Agent replied · 26 December 2024

Thank you for your feedback and allowing us to manage your flat for several years Malcolm, it's been a pleasure!

5/5

Trustpilot

Great team professional and helpful …

Great team professional and helpful (Simone, Aysa and everyone else).

Carolyn · 30 May 2024

Agent replied · 26 December 2024

Hi Carolyn,Thank you for sharing your kind words about how professional and helpful the team were.Best WishesChestertons

5/5

Trustpilot

Friendly, professional, very good!

Friendly and professional team that know Barnes and residential sales inside out. Always on the ball with great advice. Very responsive. Managed the whole process to achieve an excellent price and a very satisfied client

Gordon · 23 June 2022

Agent replied · 26 December 2024

Thank you for sharing!

1/5

Google

I am extremely disappointed with Chestertons Tower Bridge agency. I scheduled an appointment with them to view and evaluate my flat last Thursday, and despite receiving a confirmation email that clearly stated the agreed date and time, no … More

Daria · 3 July 2024

5/5

Trustpilot

The best agent ever

The agent Joanna found a beautiful flat for me and she was a best agent I never had! Thanks to her professionalism, kindness all the process went so smoothly.she is the best agent I never had!

Yuki · 29 April 2022

Agent replied · 26 December 2024

We hope you are very happy in your new home

5/5

Trustpilot

Tenancy extension

I needed an addendum for the extension of our tenancy with our tenants which was dealt with fairly swiftly by the contact at chestertons (Niema Latif)Concluded remotely and with very little stress

Hiral · 19 October 2022

Agent replied · 26 December 2024

So glad to hear that Niema was able to assist in such a stress-free manner. Thank you for your feedback!

5/5

Trustpilot

Rate letting with Chesterton

The team was responsive and helpful. They were able to source me a tenant quickly, took care of maintenance issues at the flat and helped me dealt with some unexpected RE management issues. Very effective and attentive.

Mimi · 4 March 2022

Agent replied · 26 December 2024

Thank you for sharing your experience with Chestertons!

5/5

Trustpilot

Rented a an apartment a few years back…

Rented a an apartment a few years back with Nishaad, he was definitely the most helpful. Nishaad did his best to secure the best place for my friends and I, and made the procedure run very smoothly.

Aya · 28 February 2022

Agent replied · 26 December 2024

Thank you for sharing Aya!

5/5

Trustpilot

Excellent service from Tamara Price

Excellent service from Tamara Price. Tenacious and professional.

Colin · 26 June 2024

Agent replied · 26 December 2024

Hi Colin, we really appreciate the feedback for Tamara and happy to hear she's provided you with excellent service as always. Please do let us know if you need anything else. Best wishes!

5/5

Trustpilot

Chestertons South West Lettings - Sebastian

Excellent customer service, polite and helpful.Sebastian did an absolutely amazing job - answered all our questions, introduced us to a landlord and managed to organise two additional viewings on the same day helping us to find a perfect flat.Great work

Nick · 25 August 2021

Agent replied · 26 December 2024

Thank you for sharing!

5/5

Trustpilot

Delphine was great

Delphine helped us find a flat, and she was great! So helpful, communicative, and patient. I really appreciated how hard she worked to get us the flat we wanted the most.

Assel · 15 November 2022

Agent replied · 26 December 2024

We're so happy to hear Delphine helped you secure your dream apartment! Wishing you all the health and happiness in your new home.

5/5

Trustpilot

Professional, compassionate and helpful!

Professional, compassionate and helpful! Emma, and the team, have gone above and beyond to help me in a complex situation. Moving can very stressful, so having good agents makes a world of difference! Thanks again 😊

Aden · 11 April 2022

Agent replied · 26 December 2024

Thank you for the wonderful review, we are so pleased that Emma managed to take some of the stress out of the move!

5/5

Trustpilot

Chestertons's e-signature application…

Chestertons's e-signature application is tremendously helpful so that landlords and tenants can access the documents anywhere and sign to complete the agreements anytime.

Hanxin · 10 March 2025

5/5

Trustpilot

Extremely pleased with Roni

Extremely pleased with Roni and her efforts for helping me find a flat in the location I intended to. She ensured all of my needs were met and really cared about what I was looking for.

Customer · 30 March 2022

Agent replied · 26 December 2024

Thank you for your review! We are so pleased to hear this.

5/5

Trustpilot

I had a wonderful experience with

I had a wonderful experience with Akikur Rahman he was so helpful with the whole process of renting my property from the start to finish. Very responsive and knew the market inside out. Highly recommend!

Sophie · 12 May 2022

Agent replied · 26 December 2024

Thank you for the 5 stars

5/5

Trustpilot

Anson from Chestertons is so helpful…

Anson from Chestertons is so helpful and we can really count on him to sort out all these little things that happen when you rent. A real star!

Maria · 13 February 2023

Agent replied · 26 December 2024

Hi Maria,Thank you for taking the time to leave this review. It's great to hear how helpful Anson has been to you! We wish you all the best, and please do get in touch if you need any assistance from us.

5/5

Trustpilot

Angelina Malinina did a good job of…

Angelina Malinina did a good job of fixing the issues we had with the flat we are letting.

MAJ · 20 November 2023

Agent replied · 26 December 2024

Thank you for taking the time to leave a review for Angelina. We're delighted to hear she assisted you with your property. Should you need anything else, please let us know!

5/5

Google

I have used Chestertons Tower Bridge Office as my letting agent for my flat in the Shad Thames area since 1998, barring a 3 year private let. I have been totally satisfied throughout that period. Chestertons staff within that time have come and gone, but the team remain first class. In advising me of a realistic rent, achieving a very high occupancy rate, keeping tenants happy, and looking after my interests as a landlord Chestertons Tower Bridge staff have been exceptional.

Andrew · 25 October 2018

1/5

Trustpilot

The agent force an cancellation on us…

The agent force an cancellation on us even the agent was at fault.

Bo · 8 March 2024

Agent replied · 26 December 2024

Hi Bo, we're sorry to see you have left this review. In order for us to look into this further, we have sent you a request via Trustpilot for more details. Please do complete this at your earliest convenience.

5/5

Google

Luke and Neil have been absolutely wonderful throughout my flat sale, brilliant communication and proactive support throughout. Highly recommend!

Lucy · 24 October 2023

Agent replied · 23 October 2024

Hi Lucy, This is brilliant to hear! Glad Luke and Neil were able to provide such a great service. Thank you for taking the time to leave this review, and please do get in touch if there's anything else we can support you with.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chestertons's Google reviewsLeave Chestertons a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Chestertons Tower Bridge hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent