Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience selling my house with this team. Matteo, Foivos, and Cara were my main points of contact, and they were outstanding throughout the entire process. Their depth of knowledge about the local area is immense, which gave me complete confidence in their advice and strategy. Professional, responsive, and genuinely supportive from start to finish - I couldn’t have asked for a better team to handle my sale. Highly recommended!
Abi · 16 March 2026
Agent replied · 16 April 2026
Thank you Abi! It has been a long process but I am glad that together we got in there at the end!
★★★★★ 5/5
GoogleFantastic experience buying my flat through this agency. Cara was an absolute star from start to finish. She kept me constantly updated, helped push everything through really quickly with the seller, and made the whole process completely stress-free. So friendly, professional, and easy to deal with. I couldn't recommend her and the team highly enough.
Rawand · 16 March 2026
Agent replied · 16 April 2026
Hello Rawand! Thank you very much for the positive review and glad to hear you had a good experience. All the best
A&M Team
★★★★★ 5/5
GoogleI am writing an updated review as I have had another incredible experience with this agency.
It's very difficult to go through a deposit process and a stressful one. Daisy at Alex and Matteo took care of everything from beginning to end. This is such a USP for this agency as I don't know any other agency that would help support landlords through this tenuous process. Daisy was thorough, efficient, transparent and got the job done successfully.
She was an absolute God send. Yet another reason to have Alex & Matteo as your estate agents as well as the reasons below.
I have been a landlord for over 10yrs and have historically used the standard estate agents to long let my flat.
I decided to go with Alex & Matteo this year and it was the best decision I made.
Both Alex & Matteo came to meet me and they were super nice, friendly and took time out to sit with me and go through the market place.
Alex was my main point of contact however Matteo helped me source a much needed contractor (and he didn't have to).
Communication was consistent, I would always get WhatsApped about what stage we were in the process, which was great.
They got me a tenant with 2 days of viewings and it was an excellent deal. Their fees are alot less than standard agencies and you have the personal touch added into the mix.
I am currently going 'let only' but that may change, I don't feel like I'm being left in the lurch but that I can contact the team at any point.
In a world where it feels like everything is now in favour of the tenants, Alex & Matteo make you feel valued as a landlord. My needs were met and I thooughly enjoyed working with them. Thankyou!
Dahlia · 2 November 2024
Agent replied · 24 October 2024
Thank you Dahlia,
It is a real pleasure working with you.
Alex&Matteo
★★★★★ 5/5
GoogleWe are local building company who work mainly in the south East London area and we’ve been working with Alex And Matteo for many years now.
Both Alex And Matteo and the rest of their team are very well versed in how properties should be handled and how any issues that arise surrounding a property need to be dealt with from a maintenance and compliance perspective.
Their Property Management team In particular are very good at navigating any issues that arise and working closely with us to give solutions to their landlords at reasonable cost. We are very happy to be continuing our working relationship.
Alfie - A M Dalton Ltd
A · 16 March 2026
Agent replied · 16 April 2026
Thank you and to the team for supporting us, our landlords and tenants for many years.
Here’s to many more years to come.
Alex & Matteo
★★★★★ 5/5
GoogleMany thanks to Cara, Matteo, Foivos, Moin, and the rest of the A&M team! They guided me through a recent flat sale in a professional way. They were always available to answer queries and took a lot of stress out of the whole process. I would definitely recommend A&M!
Adam · 1 October 2025
Agent replied · 22 October 2025
Hello Adam, thank you very much from the whole A&M Team
★★★★★ 5/5
GoogleVery happy with the experience and service. Signed up with Matteo on the spot to sell and Cara has been very good at keeping in contact thought the sales process. Highly recommend.
Oliver · 22 November 2025
Agent replied · 16 April 2026
Dear Ollie! Thank you very much for your kind review.
We will pass the message to Cara and the rest of team!
A&M
★★★★★ 5/5
GoogleI recently rented through Alex and Matteo. Renting in London is usually a painful and unpleasant experience. I tried so many agencies and they were mostly terrible. But the quality of the service I received here was outstanding. Alex and Daisy always replied promptly to any enquiries and helped sorting out issues in the flat with great speed. But most of all, the care and honesty they put in their work is something admirable. I absolutely recommend them and I wish them great success - because they absolutely deserve it.
Salvatore · 29 December 2023
Agent replied · 24 October 2024
Thank you very much Salvatore.
We are happy to hear that.
Alex & Matteo
★★★★★ 5/5
GoogleMy boyfriend and I bought our first flat in Surrey Quays and we are so happy! Alex and Matteo were absolutely amazing, I would like to thank them again! They made sure to keep us updated throughout the whole process and answered promptly to all our queries and concerns. I could not recommend them enough! I would also like to highlight that it was also thanks to Foivos that we bought our beautiful flat! We were very impressed with his professionalism. We saw many flats before going for our current one and hands down Foivos was the best estate agent we came across!
Wish you guys all the best!
Filipa & Vasco
Filipa · 25 October 2023
Agent replied · 24 October 2024
Thank you so much guys! We passed the message to Foivos. So happy for you
★★★★★ 2/5
GoogleHad a viewing at Hunt Close with my partner and whilst I thought the property looked reasonably good and Will the lettings agent was friendly, it wasn't a helpful viewing. We came from that viewing not knowing much about the landlord or property - I asked quite a few questions and Will was honest and said he didn't know / hadn't done his research. Also found it to be a bit of a red flag saying that the property wouldn't have been deep cleaned before new tenants come to live in the property.
Didn't make us feel comfortable making an offer when the lettings agent couldn't give us much information. I give 2 stars for the friendliness & being on time.
Sophie · 25 October 2023
Agent replied · 24 October 2024
Hi Sophie,
Thank you for complimenting Will, it is important to us to lead with a friendly impression and make our clients feel welcome and comfortable at every viewing.
That said, we want to apologise for the lack of detail made available to you at the appointment. Please note that all of our properties receive a deep cleaning at the end of tenancy by default. Not communicating this, among other questions, was an oversight we take seriously as we of course want our clients to walk away feeling they have all of the information they need to make an informed consideration about the property. We'll approach these concerns as a team so we can ensure to improve our service and avoid this kind of lapse across all staff in the future. While we're always available for follow up questions via phone and email, we appreciate that preparedness on initial meeting is most important.
Thank you again for the feedback, which we have taken on board.
Matteo
★★★★★ 5/5
GoogleGreat letting and management service. Ayisha is a fantastic property manager.
Rosalida · 26 March 2026
Agent replied · 16 April 2026
Thank you Rosalida. It has been a pleasure working with you for the last few years. And here to many years to come.
★★★★★ 5/5
GoogleAlex, Matteo and their team are running the risk of giving estate agents a good name!
In difficult circumstances in August 2022, they quickly and efficiently found me a rental property in SE16. A year later they managed the sale of a flat nearby to me. In both cases they were prompt, professional, knowledgeable and friendly at all time.
I really cannot recommend them highly enough, and would like to thank especially Foivos and Alex.
Tom · 25 October 2023
Agent replied · 24 October 2024
Thank you very much Tom!
Enjoy the new apartment.
The Alex & Matteo Team
★★★★★ 5/5
GoogleThe team at Alex and Matteo were great throughout the process of buying my first flat. Good and regular communication and answered all my many questions along the way (big shout out to Cara!). I also liked the fact they were local to South East London and brought that knowledge and commitment to their work. Many thanks!
Ed · 24 September 2024
Agent replied · 24 October 2024
Hello Ed, thank you very much for this great review.
All the best
Alex & Matteo
★★★★★ 5/5
GoogleAmazing estate agents to work with, very efficient and knowledgeable. Ayisha has been very helpful with my queries and coordinating with requests. I would definitely recommend them. Thank you all for your support!
Just · 19 March 2026
★★★★★ 5/5
GoogleWe were having a hard time selling our house with other agents.
When we came to Alex & Matteo's team we found the whole process quick and easy. They were constantly on the phone to us updating and making sure that we were always happy. Especially Ali, he made us always feel at ease and was always there for us through out the whole process until completion. Thank you everyone at Alex & Matteo.PositiveResponsiveness, Quality, Professionalism, Value
Sech · 25 October 2022
Agent replied · 24 October 2024
Thank you so so much for the great review! All the best!!
★★★★★ 1/5
GoogleMoin told us what to offer; we offered and then didn’t bother to get back to us. I called and emailed with no response. After a couple of days I called the office and they informed me it had been Let, and he was on a viewing so couldn’t put …
Lady · 16 January 2026
Agent replied · 16 April 2026
Dear Lady Kara Hainsworth, thanks for taking the time to leave a review. We are unable to locate any record of a person or tenant offer connected to your name. Providing exceptional customer service is our number one priority and we take … More
★★★★★ 5/5
GoogleI had a wonderful experience working with Ayisha Rahman. She is professional, attentive, and genuinely cares about her clients. She was always patient in answering my questions, quick to respond, and went above and beyond to make the whole process smooth and stress-free.
Mohamed · 19 March 2026
Agent replied · 16 April 2026
Thank you Mohamed!
★★★★★ 5/5
GoogleWe have been with this agency for a year now. Ayisha particularly has been very helpful. She is very responsive with positive attitude. In general, we are very satisfied with this agency and totally recommend them.
Chris · 16 March 2026
Agent replied · 16 April 2026
Thank you Chris. Happy to hear that.
A&M Team
★★★★★ 5/5
GoogleI've worked with Alex and Matteo (and the team) for a good while now and they are a wonderful team. They are knowledgeable of the area, upfront and honest and transactional - got the job done! If you have a rental, sale or are looking to buy or rent, definitely give them a call - you should be pleasantly surprised.
Simon · 26 July 2025
Agent replied · 22 October 2025
Real pleasure working with you!
Thanks Simon form the whole A&M Team
★★★★★ 5/5
GoogleWork as a contractor and enjoy interacting with these guys. Always friendly and organised. Ayisha in lettings / property management has been lovely to deal with over the last year or so.
David · 19 March 2026
Agent replied · 16 April 2026
Hello David. Happy we have teamed up with you few years ago. Beside the fact you are very good at what you do, our clients always say you are very polite and great to deal with.
Cheers
Alex & Matteo
★★★★★ 5/5
GoogleI recently had the pleasure of working with Alex & Matteo Estate Agents to rent out my property in South East London. Having had less than satisfactory experiences with the big high street names in the past, I approached this process with some hesitation. However, I am pleased to say that Alex & Matteo Estate Agents exceeded my expectations in every way.
From the outset, the team provided a personalised and high-quality service that set them apart from others in the industry. I was particularly impressed with the regular updates and open lines of communication, they were always available over the phone or via WhatsApp to address any concerns or questions I had. This level of accessibility and attentiveness was both reassuring and refreshing.
Within just two weeks, they successfully found a quality tenant for my property. Their professionalism and efficiency in handling the entire process were truly impressive.
It's clear that the team takes pride in their work and genuinely cares about their clients. Their approach is a model of excellence, and I believe larger estate agents could learn a great deal from their commitment to personalised service.
I highly recommend Alex & Matteo Estate Agents to anyone seeking an exceptional estate agent in the area. I look forward to working with them again in the future.
PL · 24 September 2024
Agent replied · 24 October 2024
Thank you so much for
This great review . It is a pleasure working with you.
Alex & Matteo
★★★★★ 5/5
GoogleThe team at Alex & Matteo are fantastic! They are not a typical estate agency. They are genuine and human (with everyone i.e. buyers and sellers).
I was selling my property and the team were there every step of the way.
They treat everyone with respect. They do not put undue pressure tactics and are always solution focused.
They know the area really well and have a boutique approach to their work which is refreshing to see.
If you are searching for someone who is trustworthy, the team at Alex & Matteo are the ones to go for.
Sudhirsaseedharan · 24 September 2024
Agent replied · 24 October 2024
Hello Sudhir. It has been a real pleasure working with you! It has been an incredible journey. Your property is great and happy to have sold it to a family who will appreciate it. What a wonderful house!
The A&M team
★★★★★ 5/5
GoogleFrom the outset, the A&M were outstanding. Personable, diligent and always transparent. They fully exceeded our expectations and we would highly recommend them to anyone considering renting or letting in the area. An amazing company that looks after you from the word ‘go’. We’ve used them twice and both times, they were exceptional
Tom · 26 July 2025
Agent replied · 24 October 2024
Dear Tom,
Thank you so much!
It is a pleasure working with you
Alex & Matteo
★★★★★ 5/5
GoogleGreat experience as a buyer - friendly, approachable team, supportive throughout the process. Never felt pressured to consider something I may not be interested in.
Natasa · 2 April 2026
Agent replied · 16 April 2026
Congrats again on the new purchase Natasa. Happy to hear about your positive experience. All the best!
★★★★★ 5/5
GoogleThank you Cara, Foivos and the team for being professional, communicative, and efficient throughout the process. Highly recommend!
Myles · 10 February 2025
Agent replied · 13 May 2025
Dear Myles.
Very happy to hear you had a good experience.
Thanks from all of us
Alex & Matteo Team
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