Trusted Agent profile · Southsea
★★★★★
2,054 reviews across 3 platforms
31 Marmion Road, Southsea, PO5 2AT
Reeds Rains's office in Southsea, at 31 Marmion Road, is rated 3.7 out of 5 across 2,054 reviews on three platforms, including 112 Google reviews rated 4.6.
112
Reviews on Google
This office
7
Reviews on Facebook
This office
1,935
Reviews on Trustpilot
Business-wide
Every review we hold for the Southsea office, from every platform, shown as written. First names only.
5/5
TrustpilotFriendly staff and always happy to help
Rating only, no written review.
We appreciate your kind words about our staff. We strive to provide excellent customer service and are glad you found our team friendly and helpful.
5/5
TrustpilotGood approach
Nice experience
4/5
TrustpilotGood staff and good communication.
Rating only, no written review.
5/5
TrustpilotVery helpful
5/5
TrustpilotEasy to deal with
5/5
TrustpilotAlways helpful and easy to get hold of.
Rating only, no written review.
5/5
Trustpilotgood personal service
Rating only, no written review.
5/5
TrustpilotFantastic service from start to finish
Rating only, no written review.
1/5
GoogleGross rude
Hi Shara, I have spoken to the staff connected to the conversation you had with us and I am sorry the outcome was not more positive. The problem we have is that these kind of decisions are not the branch staff's to make. It is down to an outside reference provider. I suppose this forum is not the place to go any more specific but if you would like to email me at daniel.barrett@reedsrains.co.uk I would be more than happy to discuss further. Again and sincerely really sorry we were not able to help.
4/5
Trustpilotfriendly and empathetic staff
Rating only, no written review.
5/5
TrustpilotGreat experience and staff
Rating only, no written review.
1/5
GoogleNot helpful
Morning Ahmed, I am sorry to read your review. However have you got the correct office/location??? I notice from your review history you have given a 1 start review to an estate agent in Rhyl North Wales at the same time?? This means you must be looking in Wales and Hampshire, seems a little odd. We treat these reviews with the utmost importance and I have had the staff going over all recent conversations (we record all calls) searching for what may have caused it but without anything. If you have experienced something here in Hampshire with our office we would sincerely like to know. Please email me confidentially at daniel.barrett@reedsrains.co.uk . Please please do respond to me I would be grateful! If we have been unhelpful in any way we would like to know so we can fix it and make sure it does not happen again. Thanks in advance.
5/5
TrustpilotAmazing service
Rating only, no written review.
5/5
TrustpilotThank you good luck
Rating only, no written review.
5/5
TrustpilotStaff were pleasant and helpful
Rating only, no written review.
5/5
GoogleRating only, no written review.
Hey Sandra, Dan here...Thanks so much for taking the time to leave a review, you know all the staff here really like you and Neal!! And we are super happy you are back with us and in Portsmouth. Its a stunning home too so really pleased with the outcome.
5/5
GoogleRating only, no written review.
Thank you!
5/5
GoogleRating only, no written review.
Thanks for the review!!
5/5
TrustpilotGot a great offer on my house sale.
Rating only, no written review.
5/5
TrustpilotGreat customer service.
Rating only, no written review.
5/5
TrustpilotVery efficient and helpful professional
Rating only, no written review.
1/5
Trustpilot1 star for renting
Rating only, no written review.
Hi Harry, sorry to see your 1 star review. I've requested some more information to understand what has happened. Kind regards
5/5
TrustpilotEveryone pleasant and efficient
Rating only, no written review.
5/5
TrustpilotExcellent, professional, friendly service !
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
