1/5
Dissapointing
We phoned Beales twice to view a property and were told they would get back to us with a suitable time, they never returned our call, we saw on rightmove it was sold. Disappointing service, I wouldn't use them to sell our house

Trusted Agent profile · Southsea · Hampshire
★★★★★
2,026 reviews across 3 platforms
13 Clarendon Road, Southsea, Hampshire, PO5 2ED
Part of Beals, see every office.
Beals's office in Southsea, Hampshire, at 13 Clarendon Road, is rated 4.8 out of 5 across 2,026 reviews on three platforms, including 162 Google reviews rated 4.7.
Every review we hold for the Southsea office, from every platform, shown as written. First names only.
1/5
Dissapointing
We phoned Beales twice to view a property and were told they would get back to us with a suitable time, they never returned our call, we saw on rightmove it was sold. Disappointing service, I wouldn't use them to sell our house
1/5
Avoid
They are great when comes to money, fees and extra charges! We have being dealing with this agency for the last 4 years, no one takes responsability over emails or phone and if you go to the actual agency, customer services is non existent just like their maintenance team. Avoid!
5/5
Valentine primary school- fundraising
Amelia and Grace are always happy to accommodate us when it comes to advertising for our school. They communicate fast and efficiently. Thank you for your on going support!
5/5
Great Experience
Made putting our property on the market seamless and generated plenty of interest quickly as we had a tight turn around. Oliver Sourmenidis in particular really took the time to get to know the property and went above and beyond to get extra viewings.
1/5
Beals Estate Agents - Totally Unscrupulous
This lot should be avoided at all costs. They appear to work in tandem with UniHomes which because of their name lure in unsuspecting university students. Once deposit and rent money changes hands, it's one lie after another and unfulfilled promises. Totally duplicitous.
5/5
I would highly recommend Beals to…
I would highly recommend Beals to manage rented properties.I am a private landlady with 2 rental properties being managed by Beals.I have experienced some difficulties with previous tenants and Beals took control of the situation and addressed the problems promptlytaking the stress away from myself.The services they provide are very good.
5/5
Angel - literally.
My agent was so professional and lovely, her name was Angel. What an Angel in literal terms! Never have I gotten such amazing advice to take my first steps in buying my first home, cause really I knew nothing! Thank you so much.
5/5
Thrilled
Thrilled! Had an excellent experience with Beales, young lady called Helena us feel so at ease at what could of been a very stressful time. We are now in our dream home and enjoying retirement. Thanks to the whole team- especially lovely Helena..
5/5
Lauren and Jon are amazing
Lauren and Jon have been absolutely amazing with us trying to purchase and sell our house. Without them we would never have seen the light at the end of the tunnel. Thank you seems inadequate for all the professional support and help you've given and continue to give us.
5/5
great customer service
house hunting is not easy but when I found the property i liked and i was helped quiet well with Mohammed he is professional and very polite timely in giving feedback and available for any assistance needed. thank you am very grateful.
5/5
Beal's Estate Agents provide an excellent service.
Beal's Estate provide a wonderful service.Right from the start we were given a First class service ,concentrating on the human aspect. Every thing was done in an amazing professional manner.The explanations were very clear and questions were answered promptly. It's a pleasure getting the tenancy at Beal's Estate Agents.
5/5
Very helpful!
Lucy from the North End branch was helpful, friendly and informative, not like many other agents in the area who made us feel like an inconvenience and in a rush to get to the next person like other places in the area.
5/5
Pleasant and smooth experience!
Alan looked after the sale of our house during lockdown. He was really helpful and was in contact regularly to keep us updated on the sale of our house. He made the process a smooth one and was pleasant and friendly whenever we spoke to him.
5/5
Met with Shelby at the property
Met with Shelby at the property, she was there upon arrival and was chatty and polite. Shelby delivered the service as desired and made whole experience an enjoyable one. I will be recommending to friends and family to use BEALS. Good work.
5/5
Me and my girlfriend had a very…
Me and my girlfriend had a very pleasant experience with the process of getting the house. Mo dealt with us and I very much liked how professional he is. We had moved in ahead of schedule and I am very happy with the experience from start to finish.
4/5
Excellent service
I've let my apartment with Beal's for 5 years now. I've always been very happy with their service and good communication. No problems at all except for a little hiccup in September with slow/lack of communication but feel sure they are back to their usual excellent service now.
5/5
Exceptional Service
I would thoroughly recommend the services of my local Beals office. In particular the lettings manager Jess. She is always happy and willing to help with the most professional manner. Her knowledge of the local market trends fills me with confidence and ensures I will be returning.
4/5
Beals
Jade the letting agent was fantastic, very helpful and went to the extra mile to help us. Jess in admin has been superb, helping us sort several issues. Her communication is excellent!Maintenance department could be better but overall in the end got the job done.
5/5
Finding tenants for my flat…
I instructed Beals letting agents to find a tenant for my flat which i recently purchased through Beals, They have been very professional and i would not hesitate to recommend them to anyone. I have been really happy with the service i have received.
5/5
Super nice an efficient.thank you
5/5
Very quick process thank you jade for…
Very quick process thank you jade for all the help.
Hey Perry, thanks for leaving the great review! We are glad that Jade made the process quick and easy for you.
5/5
Katie Healey
Katie remained calm and communicative during as difficult transaction
5/5
Really good experience of Beals and one…
Really good experience of Beals and one of the team, Adriana. She was very approachable and I found she really understood what I wanted from a place and what was a deal-breaker for us! Thanks for all your help!
5/5
Optimal service i received from these…
Optimal service i received from these guys, they are so helpful and very quick with helping me get a place to lay my head. I am very thankful to find Beals and to make them my choice in lettings.You guys are awesome!Jo Ann.
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