Every review we hold for the Southsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReally good experience @Beals Southsea.I was looking for a particular type of house to rent with their lettings department.In all honesty, I did not expect them to find me my perfect area and property.They were patient,understanding and kept trying to find me the ideal match.Jasmin dealt with my enquiry and she was patient,professional and above all very easy to deal with .Well done Jasmin and Beals!PositiveProfessionalism
Jason · 25 August 2021
★★★★★ 5/5
TrustpilotAdriana is super in all she does such…
Adriana is super in all she does such high energy and eager to please at all times 5*
Emma · 21 August 2021
★★★★★ 5/5
TrustpilotMuhammad Hussain has been very helpful…
Muhammad Hussain has been very helpful to me. He is very passionate and warm-hearted. He also responses very quickly on my concerns.
Hugo · 26 September 2020
★★★★★ 1/5
TrustpilotAVOID
AVOIDNot only took ridiculous amount of money, but couldn't be asked to do anything around the building, even after several complaints. We needed front door fixing, shower fixing, leaking sink fixing etc. Many phone calls and visits in the branch only resulted in redirecting us and ignoring the problems.Obviously making problems with the deposit release, even though the flat was left in a perfect condition.Simply thieves, really. They don't even deserve one star.
Maja · 10 September 2019
★★★★★ 5/5
TrustpilotPolite and helpful staff we met Lauren…
Polite and helpful staff we met Lauren who was very knowledgeable and good at her.job
Barry · 14 September 2023
Agent replied · 25 March 2024
Hi Barry, thank you for reviewing your experience with Beal's! Lauren & the team will be delighted to hear you had a great experience with us. We hope you have a great day :)
★★★★★ 4/5
TrustpilotHad a great service from Ben the…
Had a great service from Ben the lettings manager. Very knowledgeable and professional and excellent communication with us whilst letting our property this year.
S · 12 December 2022
Agent replied · 25 March 2024
Hi, Thank you so much for sharing your feedback with us. Ben was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotDarren is so helpful
Darren is so helpful, professional and has managed my properties for several years now, would seriously recommend Beals.
Elaine · 11 August 2021
★★★★★ 5/5
TrustpilotGreat service
I had a few issues with my property and was extremely grateful to the lady I spoke to at beals (mollie) who was polite, professional and helpful throughout. Many thanks for a fantastic service.
Sarah · 7 August 2021
Agent replied · 25 March 2024
Hey Sarah, we really appreciate your feedback! We are over the moon that Mollie made your experience with us stress free and resolved any problems you had.
★★★★★ 5/5
GoogleBeen looking for a student house for next year and after finding the right house, we were aided with support and advice. Lovely service and great people to speak to.
Ben · 26 March 2022
Agent replied · 26 March 2024
Hi Ben, thank you for taking the time to review your experience with Beal's Southsea! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
★★★★★ 5/5
TrustpilotBoth Ben and Lucy have been great from…
Both Ben and Lucy have been great from start to finish. All went smoothly, and answered any and all questions I had.
Samuel · 2 September 2020
★★★★★ 4/5
TrustpilotVery professional service
Very professional service. All information requested was readily available. Any questions were answered in a timely manner. Punctual, informative, friendly and overall, very professional. Highly recommended.
Massoud · 13 September 2022
Agent replied · 25 March 2024
Thank you, for reviewing your experience at Beals. Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
★★★★★ 5/5
TrustpilotThank you
Efficient, polite, helpful and friendly.Everything went so smoothly. Freddie was an absolute gentleman and offered excellent advice
Dave · 23 September 2021
★★★★★ 5/5
TrustpilotThanks for Katie's
Thanks for Katie's follow up & update. It is helpful for the first time buyer to understand the purchasing process.
Ken · 12 April 2023
Agent replied · 25 March 2024
Hi Ken, Thank you for reviewing your experience with Beal's Mortgage & Financial Services. We are so glad Katie could provide a good experience on the purchase. We hope to hear from you soon. Have a great day!
★★★★★ 5/5
GoogleVery positive experience with Rebecca, she was friendly,offered great advice and was very personable.
Rhys · 27 September 2023
Agent replied · 26 March 2024
Hi Rhys, Thank you so much for sharing your feedback with us. Rebecca was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotRebecca thayre was very friendly and…
Rebecca thayre was very friendly and helpful she's helped us every step of the way and helped put our mind at ease. Great customer service !
Jade · 9 September 2022
Agent replied · 25 March 2024
Hi, thank you for taking the time to review your experience with Beal's. Rebecca will be delighted to hear this! Have a good day :)
★★★★★ 5/5
TrustpilotFriendly people
Extremely helpful with all my questions I had to answer and never rude or impolite to me. So easy to move especially with all my worries and concerns melted away.
Crazy · 14 August 2024
★★★★★ 5/5
TrustpilotHolly at Beals was very helpful today…
Holly at Beals was very helpful today with my property search, would definitely recommend!
AP · 19 September 2023
Agent replied · 25 March 2024
Hi Peter, Thank you so much for sharing your feedback with us. Holly was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotSophie from gosport was very helpful
Sophie from gosport was very helpful. Thank you for all you help. Would recommend.
Amelia · 19 September 2023
Agent replied · 25 March 2024
Hi Amelia, thank you for reviewing Beal's Gosport Office! Sophie was glad to hear you had a great experience with us. Hope you have a lovely day!
★★★★★ 5/5
TrustpilotMortgage help
Clare, my mortgage advisor workedVery hard to get me a mortgage.Working out of hours to do so.Thank you.
Customer · 1 June 2023
Agent replied · 25 March 2024
Hi Mr Saunders, Thank you for taking the time to review Beal's Mortgage & Financial Services. We are so pleased Clare was able to provide you a good service. Clare will be overjoyed to hear your positive feedback. We hope to hear from you soon. Have a great day!
★★★★★ 5/5
TrustpilotDarren was very helpful in providing a…
Darren was very helpful in providing a valuation on our property and all done with a smile
CK · 19 August 2021
★★★★★ 5/5
TrustpilotExcellent service
I received excellent service from Beales, they sold my property in less than a week. I had regular updates throughout the sale, very professional and courteous,I would recommend them highly!
JANICE · 10 February 2022
Agent replied · 25 March 2024
Hi Janice, thank you for taking the time to review your experience! Feedback like this means the world to us. We handpick our staff for their outstanding customer service, professionalism and expert local knowledge. We hope you have a great day :)
★★★★★ 5/5
TrustpilotMakes being a landlord as easy as can be!
As my first experience of purchasing a buy to let property and being a landlord, from Katie in sales to Jade and Hayley in lettings Beals and the team have made it an absolute breeze. While challenges with tenants are somewhat inevitable, Hayley phones with solutions not problems which makes the whole process infinitely easier. Looking forward to expanding the portfolio with the team’s Support!
Joshua · 8 August 2021
★★★★★ 1/5
TrustpilotPractically gave myself a tour of the…
Practically gave myself a tour of the house and done all the talking. Was extremely uncomfortable and awkward with the estate agent, I should feel the opposite from someone that works in customer service.
Dannielle · 6 May 2021
Agent replied · 25 March 2024
Hi Dannielle. Thank you for taking the time to leave a review and we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to feedback@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.
★★★★★ 5/5
Googleamazing service provided by Rebecca, can recommend to anyone looking for a home
Warren · 27 September 2023
Agent replied · 26 March 2024
Hi Warren, Thank you so much for sharing your feedback with us. Rebecca was delighted to hear this. We hope you have a great day!
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