Trusted Agent profile · Southsea · Hampshire
★★★★★
2,046 reviews across 3 platforms
13 Clarendon Road, Southsea, Hampshire, PO5 2ED
Part of Beals, see every office.
Beals's office in Southsea, Hampshire, at 13 Clarendon Road, is rated 4.8 out of 5 across 2,046 reviews on three platforms, including 162 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Beals Southsea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southsea.
Every review we hold for the Southsea office, from every platform, shown as written. First names only.
5/5
TrustpilotBeals made what could have been a…
Beals made what could have been a difficult process simple with Brett and Katie on top of things throughout.Katie was really on the ball and proved to be invaluable in keeping the communication channels between buyers and sellers solicitors open and feeding back to myself.
5/5
TrustpilotAmber has been extremely helpful and…
Amber has been extremely helpful and professional during the time that I have let my property through Beals. I wouldn't hesitate to recommend. 5 worthy stars 🌟
Hi Kathryn, Thank you so much for sharing your feedback with us. Amber was delighted to hear this. We hope you have a great day!
1/5
GoogleThey are always very friendly when you are viewing properties. Once you have taken a property from them, they never get back to you On the phone or email I was constantly chasing them up for maintenance to be performed to the point where we had to offer to get the work done and claim the money back. they will leave everything till the legal deadline for them to have any work is complete or paperwork. It’s taken me 3 weeks to get my deposit back from them And that was after I left five messages for them to call me about the deposit. I am now looking to buy my first house, but would not use Them, even if I’d seen my dream house being advertised by them
Hi Nik, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to info@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to look into this. We hope to hear from you soon.
5/5
TrustpilotJess was so helpful and thorough made…
Jess was so helpful and thorough made sure our flat was up to the standard that we wanted before moving in! Thankyou so much!
Hi, Thank you so much for sharing your feedback with us. Jess was delighted to hear this. We hope you have a great day!
5/5
TrustpilotBuying a house through Beals Estate Agents Southsea
We’ve recently bought a house through Beals in Southsea and dealt with Lucy throughout most of the process.We found Lucy to be very professional and always quick to respond to any queries, with a “can do” attitude and a cheerful manner.We would also mention Rebecca who was also very helpful.
5/5
TrustpilotI was so struggling to find my new…
I was so struggling to find my new house but then I found Beal’s who helped me find my new home within short period. Good customer service, reliable, and really helpful for those who searching for new home.I highly recommend Beal’s Estate Agents.
Hi, Thank you for your lovely review. Feedback like this means the world to us. The entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
5/5
TrustpilotAmazing service from all the staff…
Amazing service from all the staff especially Jasmin who has been a constant help in supporting me on getting my home. communication and service has been exceptional and always so friendly. Once again thank you to Jasmin! Top quality service and very informative.
Hi Millie, thank you for taking the time to review your experience with Beal's Southsea. Jasmin will be delighted to hear this! Have a good day :)
5/5
TrustpilotHelpful and friendly
Jade and Carly were very helpful and quick to answer any questions/queries we had when buying our first house. They made the whole process run smooth.
Hi Jo, thank you ever so much for your lovely feedback. The team at Bitterne will be very pleased to hear this. We hope you have a great day!
5/5
TrustpilotEzmee is doing a great job
Ezmee is doing a great job. She is both Professional and always on time at every viewing. She has all the answers when questions are raised.
Hi, Thank you so much for sharing your feedback with us. Esmee was delighted to hear this. We hope you have a great day!
5/5
GoogleThankyou Rhian! Really helpful and professional and made the process very simple. Thanks again!
We appreciate you taking the time to review our service, thank you.
1/5
TrustpilotSlow and unresponsive service. Low Quality House.
Terrible service. The house has multiple faults in multiple rooms. There was a mould treatment in almost all rooms recently - which we had been waiting over a year - they didn't tell us how long it would take. During this process they ripped out the kitchen radiator and have not put it back, and once they finished the damp proof, the didn't repaint over the concrete, so now we have huge patches of unpainted wall all across the bottom floor; to top it all off, parts of the walls are still damp. This is only one concern of multiple. Furthermore, we have numerous leaking pipes, due to this some of the floor lamination in the kitchen is stained and dirty, and in possible extension of this, the upstairs toilet flush is faulty. We have not heard anything back about fixing these issues of over three months. We've rented this house for 4 years and it's not been a pleasant experience. We are a family household living with children here.
5/5
TrustpilotSelling a property with Beals Estate Agents.
I contacted Beals to sell a property which was subject to probate. The manager Carly came to inspect the property. She was very pleasant and open and we agreed a price and put the property on the market.Before and after each viewing I was contacted by a member of staff from Beals by telephone or by e mail informing me of the visit. The property was available to see on line within a few days. Jade and Hannah did most of the viewings and always contacted me after each viewing with information and feedback. The property was sold subject to contract and during this process a member of staff from Beals continued to contact me by e mail with updates. I was very pleased with the level of service provided by Beals and would say ‘ Top marks for communication’. Would recommend .
Thank you, Heather, for reviewing your experience at Beal's Bitterne Office! Carly and her team will be overjoyed to hear that you've had such a positive selling experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
5/5
TrustpilotMy experience with beals estate agent…
My experience with beals estate agent was pleasant and smooth. I dealt with Dan who was always reachable via email and extremely patient when dealing with my queries! I would 100% recommended beals estate agent and Dan was amazing!
Hi Mr & Mrs Gauntlett, thank you for reviewing your experience with Beal's! Dan and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
5/5
TrustpilotThank you very much Beal's
Thank you very much Beal's estate agents for your service. Katie made sure everything is alright through the sale and kept answering our enquiries. Very happy with the job :) Also thank you for Lauren :)
Thank you, Evaldas, for reviewing your experience at Beals! Katie & Lauren will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
TrustpilotFair priced
Fair priced, easy to understand terms. Agents took actions quickly and were polite and helpful throughout. Aisha Baker was particularly helpful on viewing. Would recommend
Hi Louise, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotHighly Recommend Beals
We have used Beals Estate & Letting Agents for the last few years, buying, selling, & letting our properties. We have experienced nothing but professional, courteous, knowledgable & approachable staff from the sales & selling team to the letting team. We have always received practical & honest advice on our properties allowing us to make more informed decisions relevant to our own situation. Brett Gamblin has gone above & beyond to assist us even if it is out of his area or department, always putting us in contact with the right people making our life so much easier! The communication & returning phone calls from Brett, Molly & all Beals staff has been excellent. I would highly recommend Beals you will not be disappointed!
Thank you, Vicky, for reviewing your experience at Beal's Waterlooville Office! Feedback like this means the world to us. Brett and his team will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
5/5
TrustpilotCarly and Jade were brilliant
Carly and Jade were brilliant. They made the selling of my house at such a difficult time so much easier. They were professional and outstanding.
Hi Jenny, Thank you so much for sharing your feedback with us. Carly & Jade were delighted to hear this. We hope you have a great day!
5/5
TrustpilotExcellent Customer Service
Ollie, Kelly, Ben and Lauren provided an excellent customer service and speeded the process through in my search for a property with the utmost importance.Ollie was a lovely, pleasant young gentleman of whom was learning the role and I’m sure he will exceed in the future. A lovely team
Thank you so much Paula for taking the time to leave us a review! The team in Waterlooville really appreciate your positive feedback
5/5
TrustpilotThey approached me with patience even my English is not good.
They approached me with patience and good will from the first stage of my house rental process to the last point. For this I would especially like to thank Louise.
Hi Tolga, thank you ever so much for your lovely feedback. Louise will be delighted to hear this We hope you have a great day!
5/5
GoogleMy experience is very good. Rebecca is the one who served me. My English is not good. She was so patient to help with my problems. She is amazing and friendly.
Hi, thank you for reviewing your experience with Beal's! Rebecca and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
5/5
TrustpilotOver all we got a good service from…
Over all we got a good service from Beals, Katie was very helpful and supportive Lauren was always pleasant and supportive with every encounter.
Hi Kavya, Thank you so much for sharing your feedback with us. Katie was delighted to hear this. We hope you have a great day!
5/5
TrustpilotThank you to Stacey and his team at…
Thank you to Stacey and his team at Beal’s Southsea for finding our wonderful new home in such a great location, moving can be stressful but we were supported and assisted by the team all the way.Happy family, happy home..
Thank you, Allison, for reviewing your experience at Beals Southsea Office! Stacey and his team will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
TrustpilotLouise was extremely helpful with the…
Louise was extremely helpful with the purchase of our property, a thorough professional always willing to go the extra mile to assist us,Would highly recommend her for all your property needs
Hi Billal, Thank you so much for sharing your feedback with us. Louise was delighted to hear this. We hope you have a great day!
5/5
TrustpilotKatie was exceptional
I cannot fault Katie's work. The sale in question was a long and stressful process for both parties, but throughout the whole time Katie gave exceptional service. She was continuously communicating with me, providing updates regularly and happily answering any questions I had, and if she didn't have an answer she quickly found it and reported back to me. She was always friendly, helpful and welcoming with her calls and emails while also remaining very professional. Can't recommend her enough and would personally ask for her should I sell my property in the future.
Hi Madelaine, Thank you for your lovely review. Feedback like this means the world to us. Katie will be delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Beals Southsea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southsea.
