Every review we hold for the Southport office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a fantastic experience selling our property with Baileys Estates. From the initial valuation through to completion, the team were professional, proactive, and incredibly supportive. Their market knowledge was excellent, and they provided clear, honest advice which helped achieve a great outcome. Communication was consistent throughout, and I was kept fully informed at every stage of the process. They handled everything efficiently, making what can often be a stressful experience feel smooth and well-managed. I wouldn’t hesitate to recommend Baileys Estates to anyone looking to sell their home.
David · 31 March 2026
★★★★★ 5/5
GoogleWe had a very positive experience with Bailey Estates, particularly during what turned out to be a very complex sale process after we had accepted an offer. What initially seemed straightforward quickly became complicated, but the team handled everything with professionalism and persistence.
Megan was exceptional throughout. She truly held our hand from start to finish, guiding us through each stage and ensuring we always felt informed and supported. Her responsiveness was outstanding, she was always quick to reply, proactive in chasing matters up, and incredibly reassuring during more stressful moments.
We’re very grateful for the dedication and care shown, and wouldn’t hesitate to recommend Bailey Estates to anyone looking for an estate agent who will genuinely support you through the entire process!
Sam · 14 March 2026
★★★★★ 5/5
GoogleVery pleased with the service and communication from Baileys , Nikki and the team worked really hard to make our sale happen and secure our onward home , Nikki as our main contact was always very passionate and positive and we got there in the end .
Haz · 7 April 2026
★★★★★ 5/5
GoogleWe can’t thank Baileys enough for the support and professionalism when selling our home. It was a long process and they supported us throughout. Always on hand, chasing things when we needed and always helpful. Thank you.
Sheryl · 31 March 2026
★★★★★ 5/5
GoogleNigel Bailey personally came to evaluate the house. I was struck by his genuine interest, warmth and professionalism. The process has been consistently excellent, with Emma Bailey and the team guiding me through. I was able to utilise their support in having a little last-minute work completed, alarms added to make my property ready for rental. I had a tight schedule and Baileys accommodated that calmly and practically. From start to finish the process took around a month. I now have a tenant, and I am very happy with the service. I feel confident that Baileys will continue to look after my best interests balanced with the interests of the tenant. Thank you for making this a smooth and productive process!
Ruth · 14 March 2026
★★★★★ 5/5
GoogleNikki and the team at Baileys were extremely helpful and efficient and I would certainly recommend them to represent you if you are considering selling a property in the Southport area.
Graham · 14 March 2026
★★★★★ 5/5
GoogleI recently used Bailey Estates for an upcoming tenancy change, in a rental property. From start to finish I have received outstanding customer service and professionalism from both Katie and Emma. They handled the whole process with ease and helped me make the right decisions. That’s what you get with all that work at the firm, you get people that care and go the extra mile. Thats why customers like me, always return.
Keep up the great work!
Arron
Arron · 14 March 2026
★★★★★ 5/5
GoogleWe had a great experience selling our home with Baileys.
Nikki was professional, friendly and efficient throughout. She communicated well with the rest of our 'chain' and kept things moving for us. …
Liz · 14 February 2026
★★★★★ 5/5
GoogleFaultless service from beginning to end. Megan was excellent, we were guided through the sale of our previous home and purchase of our new home with kindness, expertise, knowledge, support and advice. Highly recommend from two people who found the whole process very daunting.
Lisa · 30 October 2025
★★★★★ 5/5
GoogleThank you Emma, Katie and the lettings team for a professional and efficient service finding a new tenant . You have been First Class throughout.
Andrew · 7 April 2026
★★★★★ 5/5
GoogleAmazing service from Megan and the team at baileys .did exactly what they said they would and kept me informed at all times wouldn’t hesitate to use them again
George · 14 February 2026
★★★★★ 5/5
GoogleMegan and the team were very much on the case, provided regular updates and effected a quick sale. Also a pleasure to deal with
Mike · 14 February 2026
★★★★★ 5/5
GoogleExcellent experience buying and selling with Bailey estates. Excellent communication. Nikki was amazing. Went well above and beyond for us. Thanks so much! :-)
Katie · 1 January 2026
★★★★★ 5/5
GoogleDuring a long a difficult sale we lost 3 buyers through no fault of Baileys. Their confidence, professionalism and enthusiasm kept us going and each time a sale fell through they found us another buyer quickly. Thank you to all the team for hanging in there with us.
Mark · 7 April 2026
★★★★★ 4/5
GoogleI found Baileys lovely to work with. Nikki went above & beyond in a complicated sale.
Jackie · 30 October 2025
★★★★★ 1/5
GoogleWorst agency I have ever come across. Booked an appointment a week ago, got the confirmation on email, when the time came for viewing they kept us stranded on a Saturday weekend🫠.... Tried calling but no response. I don't get the point why can't they even let us know if they can't make it for viewing 🙄. Is it because we are not welcome to let a property or is it that they don't care? Interesting fact, there was another guy who came all the way from Manchester, I shared my number with him to keep.me updated, surprisingly he got the viewing 🤣🤣. Well done on that. Keep.the good work up pals.
Note:- what comes around goes around.
Saiju · 29 December 2024
★★★★★ 5/5
GoogleI’m amending this review. After an initial poor experience with Bailey, I have to say they’ve really stepped up their game. In particular, Bailey associate Shirley is going out of her way to help a friend of mine, who just moved to … More
David · 16 April 2024
★★★★★ 5/5
GoogleThe team at Bailey Estates are great to deal with! They are experts in their field and have fantastic communication throughout the entire process. I highly recommend them if you are looking to buy or rent!
Harlea · 14 February 2026
★★★★★ 5/5
GoogleHad a great experience with Bailey Estate agents, very professional, quick to answer any enquiries and looked after us from start to finish. We enquired about a property online, received a response the same day from Katie, we viewed the …
Laura · 14 December 2025
★★★★★ 5/5
GoogleBaileys Estates (Megan & the team) always provided a professional and friendly approach in selling the property..
All communication between us was always in an appropriate and timely manner. …
Peter · 14 February 2026
★★★★★ 5/5
GoogleMy dealings with Bailey Estates when looking for houses in the Birkdale/Southport area and a recent home appraisal have been nothing short of excellent. They have an excellent knowledge of the local area and market. The team take a genuine interest in your situation, provide tailored advice and are friendly, yet incredibly professional.
Martin · 2 July 2025
★★★★★ 5/5
GoogleExcellent service from all the staff from the valuation to sale and completion. Would highly recommend to anyone selling in the area.
James · 14 February 2026
★★★★★ 3/5
GoogleBring back Joanna.
The new person who has taken over is like a little puppy begging for attention. We were contacted 7 times to confirm our inspection over a 2 month period. we never had this with Joanna. After our inspection we received 4 phone calls about a minor issue that isn't even to do with out flat, but the building management.
Also raised our rent despite last year the landlord saying they didn't need to do this as they value us as tenants and that they're very happy with the way we look after their property. They are aware that we are on one income at the moment but still raised our rent when we are struggling.
D · 3 September 2023
★★★★★ 5/5
GoogleAbsolutely great company to deal with. So professional
Good · 14 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.