Trusted Agent profile · Southend

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Northwood Southend reviews

3.7

★★★★★ Good

45 reviews across 2 platforms

161 Southbourne Grove, Southend, SS0 0AA

Part of Northwood, see every office.

Northwood's office in Southend, at 161 Southbourne Grove, is rated 3.7 out of 5 across 45 reviews on two platforms, including 44 Google reviews rated 3.8.

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3.8 / 5

44

Reviews on Google

This office

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1

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southend office, from every platform, shown as written. First names only.

5/5

Google

I’ve today rented my first flat through Northwood viewing was done by Brian king who was very helpful I’ll highly recommend this company as a first time renter

Grace · 13 March 2025

1/5

Google

Stay clear of them! My property was handed back in an awful condition. Broken radiators, broken windows, broken post box, broken doors and all of the furniture had been stolen including the fridge freezer and washing machine. Fine, this can happen but Northwood are unwilling to repair or compensate me for the damage and now not responding to my emails. I'm left with a huge bill to fix my property. Have reported to the property ombudsman and the case is ongoing.NegativeResponsiveness, Quality, Professionalism

Tim · 1 January 2021

5/5

Google

Good efficient service flat managed well an payments received on time

Steven · 5 August 2025

5/5

Google

Fantastic service, very polite and friendly, quick and efficient and will provide you with everything you need!

Lauren · 6 January 2025

1/5

Google

Biggest cowboys going. Very very shockingly poor customer service. … More

William · 18 February 2025

1/5

Google

Avoid this estate agent, it was the most unprofessional experience we’ve had with an agency. … More

Joana · 30 August 2024

5/5

Google

been dealing with Brian,very nice chap, professional and always on hand to help. i would highly recommend Northwood

CJ · 5 October 2023

1/5

Google

Terrible service! They don’t even answer the phone or ever call back after any messages left

Mike · 5 October 2023

4/5

Google

Used Northwood for a few years now. Always been happy with the service. I have found that when issues have been brought to their attention they have resolved them in a professional and timely manner.

Alex · 2 January 2020

5/5

Google

Excellent experience dealing with this company, particularly with Brian and Sarah.

Diane · 14 April 2023

5/5

Google

as a first time landlord during the covid crisis, Northwood have been great and helped me every step of the way. would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Jennifer · 1 January 2021

5/5

Google

Great service for me as a Landlord, the guaranteed rent scheme really works for me, really helpful and professional staff, I would definitely recommend.PositiveProfessionalism

Ian · 1 January 2021

5/5

Google

I’ve recently moved into my first home using Northwood. They were very helpful and supportive even in these uncertain times. Would highly recommend.

Elise · 1 January 2021

1/5

Google

The most lazy and useless estate agents I've ever came across in my life.

Hamada · 2 January 2020

5/5

Google

Great landlords very helpful

Jessica · 1 January 2022

1/5

allAgents

"i thought northwood was..."

i thought northwood was really bad and unprofessional i would NOT recommend this company..

Annie · 10 August 2011

4/5

Google

Rating only, no written review.

Simon · 17 June 2024

5/5

Google

Rating only, no written review.

Darrell · 14 April 2023

5/5

Google

Rating only, no written review.

Michael · 5 October 2021

1/5

Google

Rating only, no written review.

Huda · 2 January 2020

5/5

Google

Rating only, no written review.

Jessica · 2 January 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Northwood Southend

How many reviews does Northwood Southend have?

Northwood's Southend office has 45 reviews across two platforms: 44 on Google, 1 on allAgents.

What is Northwood Southend's rating?

Northwood Southend is rated 3.7 out of 5 across all 45 reviews, and 3.8 out of 5 on Google from 44 reviews.

Where is Northwood's Southend office?

Northwood Southend, 161 Southbourne Grove, Southend, SS0 0AA.

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