Pace plc reviews from landlords

★★★★★ 5/5

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Good reputations are not built overnight.

I am a landlady with many properties and have dealt with Pace for about 10 years. Marcus is very friendly, honest, efficient and helpful and has made my letting experience extremely easy always finding me suitable tenants. I have nothing but praise for Marcus who has been with Pace many years. It's reassuring that with all his expertise and knowledge I can relax knowing he is capable of handling all my letting needs. It's an exceptional level of 5-Star service at a very low cost. The set price payable is a brilliant idea. Their communication and professionalism is excellent. Whatever Marcus is getting paid - it's not enough!

Mary · 30 May 2016

★★★★★ 5/5

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Great service, very helpful staff

Pace has been managing my first property for a few months now and I have been happy with their service ever since. Their emails are prompt when there is an issue with the property. They are always respectful and nice. They always consult with me when there is a problem with the property. As I am a new landlord, I find Pace very helpful as they give me additional tips and advice with regards to my property. The manager even goes out of his way to help me. I highly recommend Pace to anyone looking to be a landlord.

Anna · 16 July 2016

★★★★★ 3/5

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Property Management

Pace's service is good. They were able to get me a tenant really quickly so top marks for that. I gave them a 3 because I think the communication can be improved. I had information requests before which took time. But I understand that they manage hundreds of properties so this may be due to lack of staff. Overall I am happy with their service so far. I haven't been with Pace for a long time so the relationship is still young. We will have to see in future how they perform now that they have started managing my first property.

Anna · 1 June 2016

★★★★★ 5/5

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Easy to deal with and always reliable

I have used Pace as a managing agent for a rental property for the past 10/12 years. They have always proved to be a friendly company to work with who go the extra mile to ensure everything runs smoothly. I've had most contact with Adele in the Property Management team and always found her to be efficient, effective and professional when working with her. I'd have no hesitation in recommending Pace (& Adele!) to potential customers.

Richard · 5 September 2017