5/5
GoogleKind and helpful advice from Jason Lucas
Agent replied · 13 June 2024
Dear Rebecca, Thank you for the 5-star review! It is very much appreciated. Take care. The Gateway Team
Trusted Agent profile · Southend-On-Sea
Gateway Residential Southend-On-Sea reviews
★★★★★
660 reviews across 1 platform
Gateway House, 10 Coopers Way, Southend-On-Sea, SS2 5TE
Gateway Residential's office in Southend-On-Sea, at Gateway House, is rated 3.8 out of 5 across 660 reviews on 1 platform, including 660 Google reviews rated 3.8.
Reviews
Every review we hold for the Southend-On-Sea office, from every platform, shown as written. First names only.
Google5/5
GoogleRating only, no written review.
5/5
GoogleVery helpful and polite query was sorted in no time
5/5
GoogleJust wanted to say Gateway have turned our property around having had years of misery from our previous agent. We have completed many improvements with their help and we can finally sell our flats for a decent price. Thank you!
4/5
GoogleThe team at Gateway are very friendly and professional in their work ethics. The company continues to grow and develop in its performance. There are a number of branches within Gateway all who provide consistent excellent service.
5/5
GoogleExcellent Customer Service and prompt answers to my questions
5/5
GoogleKind understanding quick response and resolution
5/5
GoogleVery helpful and efficient from Abigail!
5/5
GoogleMade a call about a bill resolved without issue, great customer service
1/5
GoogleHorrific company who are only fueled by greed
5/5
GoogleSecond to none customer service
5/5
GoogleVery happy with Gateway. They took over our block and got to grips with s £1m building defects claim through Zurich. The claim got settled and we can now sell our flats. Isn’t that the most important thing!
5/5
GoogleI have worked with Gateway and AIS for the last 2-3 years preparing service charge accounts. It has always been a positive experience. When I have dealt with AIS, the service has been fast and effective.
5/5
GoogleLouise Tunstall dealt with providing replies to LPE1 and additional enquiries raised by the other side extremely quickly. I was very much impressed.
5/5
GoogleI have a leasehold flat and I did not quite understand how the changes were calculated. Spoke with a really helpful lady which made everything clear to me. Good customer service.
5/5
GoogleRating only, no written review.
5/5
GoogleAbsolutely fantastic service from David White,he was very efficient and dealt with my query very quickly which was much appreciated!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleInhuman. Irresponsible. Negligence. Inattentive. Untrustworthy. I am at complete loss of words to describe their pathetic service. They don't deserve to do business.
5/5
GoogleHighly recommend Gateway! Regular visits from their Health and Safety team. Property maintained well and I always feel safe in my home!
5/5
GoogleOur estate is looking great, very impressed with how quickly and professionally the works were carried out
4/5
GoogleGateway are new to our block our insurance for the block has decreased and staff are more than happy to help if you have any queries
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
