Every review we hold for the Southend-On-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA big thank you to David and the team for your support during our purchase. You were consistently responsive, transparent, and proactive, keeping us informed and helping to coordinate between all parties. It made a stressful process much easier, and we really appreciated the professionalism and patience throughout. Would happily recommend to anyone buying or selling.
Charles · 15 January 2026
Agent replied · 15 April 2026
Hi Charles,
Thank you for your kind review it was a pleasure working with you, everyone at Belle Vue hopes you have settled in to your new home, and we wish you all the best in the future.
Kind regards
Belle Vue Team
★★★★★ 5/5
GoogleExcellent service from Belle Vue. Always very helpful answering my questions and keeping me up to date with how everything was progressing. Always came back to me. Good communication.I would highly recommend David and his team.
Lorraine · 15 December 2025
Agent replied · 15 April 2026
Hi Lorraine,
Thank you so much for your kind review, it was a pleasure working with you, all the team at Belle Vue are really pleased that we could get this sale through for you and your family.
We hope you have a great Christmas.
Kind regards
Belle Vue Team
★★★★★ 1/5
GoogleI was booked for a property viewing by Isabelle and travelled almost two hours to Essex specifically for this appointment. The viewing was cancelled with only one hour’s notice, which is wholly unacceptable and demonstrates a serious lack of professionalism and consideration for clients’ time.
As a result, my journey and time were completely wasted. To make matters worse, the agency refused to reimburse any travel costs, despite the cancellation being entirely on their part. This experience was extremely unpleasant and has left a very poor impression of the agency’s standards and customer service.
I would not recommend this agency based on this experience.
Dase · 15 January 2026
Agent replied · 15 April 2026
Hello Ms Anwana,
If we could correct your misrepresentation that would be much appreciated. You had a viewing booked on the 20th November at 4.00pm on a rental property. A tenant who viewed the property prior to your appointment put in an application and paid the holding deposit, we informed the landlord who instructed us to cancel your viewing and remove the property from the market. We immediately called you twice, but you did not answer so we emailed you at 1:54pm on the 20th November over 2 hours before your appointment to advise you that the property was no longer available.
You acknowledge our email at 3:48pm on the 20th November and advised that you would not answer you phone as you were traveling (which I fully support, safety first). We were very apologetic about the situation but advised that we were following our clients instructions, and had done so immediately to give you as much notice as possible. You then asked us to financially reimburse you, which we had to politely decline.
You have since complained and left a poor review which I believe most people will consider unreasonable as the only other options open to us would have been to disregard our clients instruction and show you their property without their consent (trespass) and then tell you that you could not have the property anyway, wasting your time and likely resulting in a complaint and poor review. The final option would be to prioritise you over the other applicant despite them already viewing the property, completing the paperwork and paying the holding deposit, which does not seem fair because if we did this to you I am sure that it would have resulted in a complaint and poor review.
I am genuinely sorry for your wasted journey, however, “shooting the messenger” and leaving a misleading review does not seem a fair response when we were just doing our job and following our clients’ reasonable instructions.
We wish you all the best in the future.
★★★★★ 5/5
GoogleAbsolutely brilliant team. David guided our sale through with utter professionalism and patience until completion . All of the staff we spoke to were able to answer any queries promptly. I can't thank you enough and would highly recommend Belle Vue Estates to anyone who wants an exceptional team to see them through their house sale journey. Very competitively priced.
Kirsty · 15 February 2026
Agent replied · 15 April 2026
Hi Kirsty,
Thank you for the lovely review, it was a pleasure to work with you and we are all so please that we could help you with the sale. From everyone at Belle Vue we wish you all the best and thanks again.
Kind Regards
Belle Vue Team
★★★★★ 5/5
GoogleAbsolutely brilliant service from David and the team at belle vue! David went above and beyond to make sure our sale went through as easily as possible. I would 100% recommend belle vue to anyone needing estate agent services.
Shaz · 4 March 2025
Agent replied · 15 April 2026
Thanks Sharon for the great review. All the team at Belle Vue said you were lovely to work with. We hope you and your dad have settled into your new home and thanks for the chocolate, it went down really well.
Belle Vue Team
★★★★★ 5/5
GoogleExcellent experience with Belle Vue Estates! The team was professional, friendly, and very efficient from start to finish. They made the whole process smooth and stress-free, always keeping me informed and responding quickly to any questions. Their knowledge and dedication really stood out, and I felt confident I was in good hands throughout. I would highly recommend their services to anyone looking for a reliable and trustworthy estate agent!
Etu · 8 April 2026
★★★★★ 1/5
GoogleAVOID big time understanding they are a small run business but that is no excuse for unprofessional and rude staff David the director of belle vue is shocking never met such and rude and negative estate agent
They do everything upside down don’t follow up on emails and have not professional communication skills honestly save you time and use another estate agents in the long run it will be better
KEEP AWAY
Zoe · 15 April 2025
Agent replied · 15 April 2026
Hello Zoe?
We have not had any contact with a Zoe in the last three months so I can only assume that this review was left in error or that you are leaving a fake name so that we are unable to fairly address the situation. Given the comment “rude and negative” and that we have so few unsatisfied clients I believe I know what this review is about. You made an offer of £270,000 on a property that we were marketing, before this could be accepted you reduced the offer to £260,000 so the seller went with another buyer, at which point you increased your offer to £267,500. You then reduced your offer again to £260,000, on the sellers instructions we advised you that you would need to offer £265,000 or the seller would go with another buyer (recorded phone call as evidence). You would not increase and kept your offer at £260,000. The seller therefore went with another buyer, when you were advised of this you increased your offer to £266,000 at which point I advised you that the sellers instructions were not to proceed with you at this time given your erratic offers.
I feel it is therefore very unfair for you to leave the review that you have, however, if I have assumed incorrectly or if you would like to call me to discuss the situation I would be very happy to have this conversation with you.
Kind regards
Belle Vue
★★★★★ 1/5
GoogleDO NOT USE THEM IF YOU ARE A SELLER OR A BUYER - This company have close links with building developers and if they have the property earmarked for them they will manipulate the sale so their developer. associates can get the property at a good deal to them. BUYERS - don't bother they will not pass on your offers to sellers and will not even tell them you are interested until it is too late (unless of course you are one of their developer friends). They will also steal information from you about what work needs doing to the property to pass onto their builder/ developer friends who are interested in buying. If you want to buy somewhere to live, you have no chance with this company if they have earmarked the property for a developer. SELLERS- if your property has been earmarked for their developer associates they will only tell you offers from their developer friends, which are likely much less than other offers and may take longer for the sale to complete. There is another o review below that has clearly had a similar experience and it appears the agent has responded to make them seem more positive (and from my experience of the staff here the story they have given in the response to previous accurate review of how they operate is likely not true). The fact several people are saying this in their reviews shows this is the way they operate and cannot be trusted. To top things off once they have scammed you over they will send you an insulting Christmas card, 'wishing you a happy Christmas.' I hope people below read these reviews and realise not to do business with you. Also it appears the positive reviews on here appear to be from friends of staff so again they have manipulated their reviews- do not trust these people!
Natasha · 28 May 2019
Agent replied · 27 May 2023
Hello Natasha,
I was very disappointed to read your review and would like to confirm the facts. You made an offer on your neighbouring property on the 16th October 2018 you were advised that it was not acceptable and were invited to increase your offer, you chose not to. The seller of the property accepted an offer on the 17th October 2018 from a purchaser that has never in the past sold, purchased, rented or even viewed a property through this agency. On the 7th November 2018 over 3 weeks later you decided to increase your offer, this was put to the owner of the property who advised my office to stay with the current buyer. I have full evidence of this and invite you to confirm this with the seller as you have already spoken to her directly regarding this issue.
I do apologise that the Christmas card has caused offence, however we pride ourselves on our work within the local community and therefore send out 1000’s of Christmas cards every year. I assure you that this was not intended to upset you and I apologise again if it did.
When multiple applicants want the same property there is always going to be a dissatisfied party and I understand that the agent is always going to bear the brunt of this disappointment, however, it is very sad when this disappointment results into misleading and unfounded personal attacks.
Kind regards
Manager
Belle Vue Property Services
★★★★★ 1/5
GoogleDO NOT expect to be treated like a human being of any level of intelligence. Manager was condescending, discriminating and degrading when we asked him to answer a simple query. Customer service skills absolutely zero. If something goes wrong with the property please wait until they grace you with attending the issue. Until then just wallow in the possibility of being knifed every night. As if. Just avoid this place altogether.
BTW that's NOT a temporarily fixed fence. That's 2 screws trying to hold rotten wood.
Thank you for your CONSIDERATION.
Ira · 28 May 2018
Agent replied · 27 May 2023
Hi Ira
We are sorry that the fence panel was blown down during the bad weather. We regret that it was not possible to fix the fence panel quite as quickly as you would have liked. However, we are pleased that the fence panel issue was subsequently addressed to the satisfaction of all parties and some time has now passed without further incident.
Kind regards
Belle Vue
★★★★★ 5/5
GoogleI wanted to write a note to show appreciation at how supportive and professional Chris Byrne was in helping us find our first home. His professionalism, the informative details showing he had knowledge of the area and of the market, the assurance that everything would be done and communicated in timely fashion between seller, broker and ourselves made a daunting task seem very easy to deal with and a pleasure to work with Chris.
Chris was very easy to talk to, quick to respond, always informed and available with updates. He has also recommended a conveyancer company and assisted with the step-by-step process anytime I had a question.
We wholeheartedly recommend Chris and Belle Vue’s services.
Simona · 28 May 2018
Agent replied · 27 May 2023
Thank you so much for your lovely review of our service here at Belle Vue. We really appreciate them, especially when they are personally recognizing one of our members of staff. We will be sure to pass this on to him. We look forward to continuing to work with you. If there is anything else you feel we can help you with please do not hesitate to contact our office. Once again Thank you.
★★★★★ 5/5
GoogleDavid was very helpful, informative and patient from the start to the finish of our purchase.
CMC · 15 February 2026
★★★★★ 5/5
GoogleDave and staff were very professional. My move was complex and difficult however Belle Vue resolved all issues in a timely and professional manner. Would recommend for sales and lettings.
Sharon · 15 January 2026
Agent replied · 15 April 2026
Hi Sharon,
Thank you for your kind review, it was one of the stressful sales sales that we have had over the last few years and I am sure that we both have a few more grey hairs because of it! Despite the drama it was a pleasure working with you and all the Belle Vue team are very happy for you and your family.
Good luck in your new home and have a great Christmas.
Kind Regards
Belle Vue Team
★★★★★ 5/5
FacebookMagnificent trading platform and great overall trading experience, I have been using this broker service for quite some time and I am truly satisfied with the services, Swift withdrawals, and prompt customer service Perfect and honest broker company, I really had a great time trading with this broker company Withdrawal is fast and services are all efficient I invested $1,000 and made a profit of $11,150 within a week, if you are looking for a good forex trader quickly contact Mr. Jackson Robert Via,Email: is.jacksonrobert@gmail.comWhatsApp:+1 (657) 366-7359
Grace · 20 October 2022
★★★★★ 5/5
FacebookAN UNFORGETTABLE TRADING EXPERIENCEI have seen, tested and tried different strategies, procedures methods even lost a lot of funds while trying. Until I was introduce to this new strategy that got me back on track and I have been able to regain all my lost money and still making consistent growth on all of my trade, Mr. Ethan Payne is indeed an astonishing trader. He steadily lifted me out of my financial penury to becoming financially stable. If you are interested and tired of losing your money You can reach him on:Email: ethanpayne700@gmail.comWhatsApp:+44 7862 075181
Sæînt · 21 September 2022
★★★★★ 5/5
GoogleThe whole team have been very professional. We had no experience of letting out a property and their support has been invaluable in allowing us to do that. They have been very attentive to both our needs and guiding us in helping support our tenant. We would not hesitate to recommend them to anyone and look forward to working with them again in the future.
Lindsey · 24 September 2024
Agent replied · 27 December 2024
Hello Lindsey, thank you for your lovely review. It was a pleasure to work with you. From everyone at Belle Vue have a great Christmas and thanks again.
★★★★★ 5/5
GoogleAs a landlord I just want to say what a great service Belle Vue Estates give in advising on preparing my property for the rental market, putting everything in place, returning calls and finding great tenants. 10/10. I would particularly like to praise Clare who goes above and beyond for her clients. Thank you.
Loraine · 22 December 2024
Agent replied · 27 December 2024
Hello Loraine, Thank you for your kind review, here at Belle Vue we pride ourselves on our staffs attitude and willingness to go "above and beyond". Have a great Christmas.
★★★★★ 5/5
GoogleGreat service, all staff were very informative and communicated well throughout the sale. Whenever I called I was met by a human and not a bot or answering machine, which is vary rare these days! I would recommend Belle Vue Estates for anyone looking to buy a property!
No · 27 February 2025
Agent replied · 15 April 2026
Hi, Thank you for your great review. Belle Vue are really please that we could help you with buying your first home. We wish you guys all the best and hope you are very happy in your lovely house.
Belle Vue Team
★★★★★ 5/5
FacebookRecently sold my flat through belle Vue and I would highly recommend.
David was so helpful from the very beginning and more importantly, after a bad experience elsewhere, 100% trustworthy.
His knowledge and support was there the whole way through and nothing was too much trouble.
Thanks again!
Georgia · 2 August 2021
Agent replied · 26 May 2023
Thank you for your lovely review. We wish you all the best with your new home!
★★★★★ 5/5
GoogleCouldn't thank you guys enough for all of your help and patience with us as first time buyers. The customer service was great and Chris was always quick to respond and help us every step of the way. We are delighted with our new home and would definitely use Belle Vue Estates again - Thank you!
Danielle · 30 October 2018
Agent replied · 29 October 2023
Thank you for taking the time to write your wonderful review Danielle. We are very pleased that you were happy with service you received during the purchase of your first home. We hope you and your partner enjoy many years there!
★★★★★ 5/5
GoogleCouldn't thank you guys enough for all of your help and patience with us as first time buyers. The customer service was great and Chris was always quick to respond and help us every step of the way. We are delighted with our new home and would definitely use Belle Vue Estates again - Thank you!
Danielle · 28 May 2018
Agent replied · 27 May 2023
Thank you for taking the time to write your wonderful review Danielle. We are very pleased that you were happy with service you received during the purchase of your first home. We hope you and your partner enjoy many years there!
★★★★★ 5/5
GoogleBest experience I have had from an agent in recent times! David was superb!
Colin · 22 May 2024
Agent replied · 25 March 2024
Hi Colin, thank you for using Belle Vue Estates in Southend to buy your lovely home. I hope your are settling in nicely and all the works are going to plan.
Kind Regards
The Belle Vue Team
★★★★★ 5/5
GoogleExtremely helpful staff especially David O'Rouke went the extra mile to resolve my issues
Jean · 22 May 2024
Agent replied · 25 March 2024
Hi Jean,
All of us at Belle Vue Estates were very pleased to help you, and wish you all the best in the future.
Kind Regards
The Belle Vue Team
★★★★★ 5/5
GoogleDavid and his team have been absolutely amazing at supporting us to sell our home. We managed to exchange and complete within 26 days of going back on the market. Amazing! …
James · 15 April 2022
Agent replied · 25 March 2024
Hi James,
Thank you for your kind review, I hope you and your family have settled in to … More
★★★★★ 5/5
GoogleExcellent service, above and beyond despite many issues with our buyer.
Consistent updates.
Dave from Bell Vue is a very trustworthy, insightful man you want behind especially the stress of selling/buying a home.
HIGHLY RECOMMEND.
MR · 22 December 2024
Agent replied · 27 December 2024
Thank you for your kind review. It was one of the hardest sales and felt like the world was working against us at times but we got there. I hope your loving your new home. From everyone at Belle Vue have a great Christmas.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
