Every review we hold for the Southampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSo pleased we chose to sell and buy with Manns and Manns. Helen is insanely knowledgeable and takes the time to get to know you, she’s super easy to talk to and work with, nothing is ever too much trouble.
She provided real comfort that her team knew what was needed to get the best price for our sale and our purchase, they were brilliant from start to finish. Helen and The Manns and Manns team kept us constantly up to date on the process and next steps, we never had to chase them for anything; super efficient, honest and excellent communication. We have highly recommend them to all our friends and family and if we’re ever to move in the future, Helen and her team will be our first port of call!
Kerry · 14 September 2025
Agent replied · 14 April 2026
Thank you so much for your amazing review. We are so pleased you had a great experience with Manns and Manns. Wishing you all the best in your beautiful new home.
★★★★★ 5/5
GoogleWe sold our home through Manns & Manns and the service was brilliant from start to finish. Helen, Lucy and Nick were all so helpful, always quick to respond and kept us updated the whole way through.
Moving house is stressful enough, but they really made the process feel straightforward and gave us a lot of reassurance when we needed it. Friendly, professional and easy to talk to, we honestly couldn’t have asked for more.
A huge thank you to the team, we’d happily recommend Manns & Manns to anyone buying or selling locally.
Jack · 14 October 2025
★★★★★ 5/5
GoogleHelen went above and beyond to help my mum and her wider family with the sale of my mum's house. The service has been excellent and everyone involved (Lucy and Cheryl) was professional and kind and understanding in a challenging situation. Thanks to all. I would absolutely recommend Manns and Manns to anyone considering selling their property.
Kim · 7 April 2026
★★★★★ 5/5
GoogleI recently sold my property with Manns & Manns and wouldnt hesitate to recommend them. From the photos/360 tour to marketing and arranging viewings, Nick and Cheryl were always professional and proactive ensuring all arrangements were made with the least disruption to family life. I must specifically mention Alison who was fantastic with the progression of the sale. Alison continually kept in contact with us despite some delays and challenges and always tried to help in any way possible. Alison always gave a realistic view of the process, timescales etc and her honesty and experience were hugely appreciated by us. A big thank you to the whole team.
Carli · 14 April 2025
★★★★★ 5/5
GoogleWould absolutely recommend Mann & Manns. Helen and Alison made the process so easy (despite the challenges!), and communication was top notch. 100% be using again if and when we decide to move!
Emily · 14 August 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review. We wish you all the best in your new home.
★★★★★ 5/5
FacebookHIGHLY RECOMMEND - its the people at Mann's & Mann's that make it what it is and everyone was brilliant.
5* Amazing Communication
5* Guidance & support
5* Trusted Recommendations
At every single stage the lowford team have been superb to work with. Always doing what they say they will and really helping! Trusted surveyor recommendations, pushing contractor visits even scanning last minute docs to solicitors. Alison especially was genuinely invested in the process as much as we were which is so rare!
Nick showed us 3 properties and is a real pro he understood what we were looking for & offered us hus detailed knowledge of the market and really helped us in figuring out potential options.
A special thank you to Alison who has been absolutely outstanding. You went above and beyond in your communication, help and advice and made the whole buying process easy & enjoyable.
Cannot recommend Mann's & Mann's Lowford estate agents enough
Kay · 19 December 2020
Agent replied · 30 July 2023
Thank you so much for the amazing review. We wish you all the best in your new home. Stay in touch. Helen Manns and the team.
★★★★★ 5/5
GoogleI had the absolute pleasure of dealing with Alison. Alison was my lifeline, nothing was too much trouble, answers were found as soon as humanly possible, great emotional support and I just know I would have had a good few meltdowns if it wasn’t for this Wonder Woman as I now call her!! Alison can I head hunt you to be my personal assistant instead? I need an Alison in my life 😂 Thanks to the rest of the team at Manns and Manns too, I also previously spoke to Maddie for the admin who was also great, very fast at responding and understood how stressful moving can be and didn’t make me feel stupid for asking 1,000 questions! Everyone helped make my transaction super smooth and I couldn’t be happier!
Emma · 7 May 2023
★★★★★ 5/5
GoogleThroughout the whole sales process, Nick was fantastic... Positive, friendly, genuine, knowledgeable, pro active and professional, he really knows his stuff! Having had a poor experience with another local agent whilst marketing our home in Netley Abbey, Manns were like a breath of fresh air and made the whole experience as smooth and as stress free as possible. We were impressed with the fantastic 360 camera tour technology they have invested in, it brought our home to life beautifully and definitely makes a huge difference to gaining viewings. As soon as Manns started marketing our home we were happy with the service and level of viewings, and it didn't take too long to get offers... wish we'd used them from the start. Alison on sales progression is great, she is professional, knowledgeable, friendly and reassuring, a lovely lady. Overall a excellent service from Manns, would thoroughly recommend them.PositiveResponsiveness, Quality
Tracy · 28 August 2022
★★★★★ 5/5
GoogleSuperb service from start to finish selling my Auntie’s Bungalow. Special thanks to Alison for all her help. It’s nice to experience a team of people that all pull together in one direction, all of the time.
Very courteous and pragmatic throughout the whole process.
Alan · 6 July 2022
Agent replied · 6 July 2023
Dear Mr Young,
Thank you for your lovely review. We wish you all the best in the future.
Stay in touch.
From all the team at Manns & Manns
★★★★★ 5/5
GoogleWe have had a fantastic experience with Manns and Manns from start to finish.
When we viewed a property Nick allowed us time to take it all in and he was extremely knowledgeable about the property. A rare experience to other estate agents …
Erin · 14 April 2025
Agent replied · 27 August 2024
Thank you for your lovely review Erin. It means the world to us all. From Nick, Helen and all the team at Manns and Manns.
★★★★★ 5/5
GoogleReally pleased with the photos produced, so much better than the previous agents efforts. This Estate agent have moved with the times, and use a fantastic AI camera, the difference is night and day. Viewings booked within hours of been …
A · 14 April 2025
Agent replied · 27 August 2024
Thank you for your incredible review. We are so pleased you like the photos of your beautiful home. From Helen, Nick and all the team at Manns and Manns.
★★★★★ 5/5
GoogleI have been working with Mann’s and Mann’s for several years now, and I can confidently say that they are one of the best partners I've ever had the pleasure of working with. Their attention to detail, responsiveness, and commitment to customer satisfaction make them a truly exceptional partner. From day one, they have been professional, reliable, and always focused on delivering top-quality service.
Overall, we feel incredibly fortunate to have Mann’s and Mann’s as a long-term business partner. We cannot recommend them highly enough and are grateful for the opportunity to continue our relationship for years to come.
Hayley · 7 April 2023
Agent replied · 6 July 2023
Thank you for the lovely review Hayley. We look forward to working with your amazing company for many years to come.
★★★★★ 5/5
GoogleI would give 6 stars out of 5 if this was possible.
I have just moved into a new flat thanks to how professionally Manns and Manns operate. They've been extremely helpful, friendly and competent -- particularly since I was moving from abroad, which led to additional hurdles in the process of credit checks, address checks, right to rent checks and so on. Sandy, in particular, went above and beyond and was like a guardian angel throughout what is normally a stressful process. She even called the Home Office and chased the Lettings Hub on my behalf.
I rented flats two times in the past, with different agencies, and I also tried to find my flat this time through at least six different agencies, so I feel like I have a good overview of how they operate. None of these even get close to what Manns and Manns offer. This is like being promoted to flying first class at no extra cost.
Jacek · 8 March 2023
Agent replied · 6 July 2023
Dear Jacek,
Thank you for the fabulous review. We wish you all the best in your new home.
From all the team at Manns & Manns
★★★★★ 5/5
GoogleWe recently purchased a property through Manns & Manns. We received excellent service from Nick, Cheryl and Alison. They made the whole process relatively hassle-free and everything went smoothly, with acceptance of the offer to completion …
Rachel · 14 April 2025
Agent replied · 25 October 2024
Thank you for your lovely review. We all wish you the very best for the future.
★★★★★ 5/5
GoogleOur experience of other Estate Agencies is that there aren’t many like Helen and her team at Mann’s - lots don't (but should), take lessons from them on how to be so professional - even when things are challenging, which at times, our purchase was !
They gave us excellent service, were always helpful and someone responded promptly to us when we called - there’s obviously great communication amongst the whole team.
They all did far more than a ‘bit extra’ to ensure the sale process reached exchange and ran smoothly to completion.
Thank you Team Manns, we love our new home and can’t recommend you highly enough.
Lyn · 7 July 2019
★★★★★ 5/5
GoogleThank you very much to the whole team. Despite difficult market conditions, you persevered and brought success in the end.
Also thank you for supporting the sale with property visit to sort out odds and …
Olav · 14 April 2025
Agent replied · 25 October 2024
Thank you for your lovely review. we wish you all the best in the future. From all the team at Manns and Manns.
★★★★★ 5/5
GoogleIn my opinion you couldn't ask for a better service and team . Very helpful, friendly ,informative and professional at all times .Thanks for all your help, and support during the sale of my property I shall miss my chats with you all. Take care and keep up your excellent services.
Diane · 31 August 2024
Agent replied · 27 August 2024
Thank you so much for your lovely review Diane. We wish you all the best for the future. You are always welcome to call us for a chat or pop in when you're in the area. All the best, Helen and Team Manns
★★★★★ 5/5
TrustpilotWe have just recently moved out of a…
We have just recently moved out of a property we rented through Manns & Manns and I would just like to say we were delighted with the service we received from start to finish. Jess and the staff were friendly and accommodating to our needs and easily contactable when needed. Our end of tenancy clean went smoothly and they are not like other greedy letting agents who get every penny out of you, and more, that we have experienced in the past. We would have no problem recommending Manns & Manns as an excellent lettings agent. Thank you Jess and the team. Alan & Lynn Williams
Lynn · 14 November 2018
★★★★★ 5/5
GoogleHad the highest level of service and support from this team, special thanks to Nick, Anita & Alison. If we were to move again I would definitely use again, highly recommend.
Beverley · 10 August 2022
Agent replied · 6 July 2023
Thank you for the lovely review Beverley. We wish you all the best in the future and always here should you need us.
★★★★★ 5/5
GoogleFrom start to finish they were all exceptional, a real team effort to achieve the sale and simultaneous purchase of property for myself and my daughter.
Kevin · 14 June 2025
Agent replied · 14 April 2026
Thank you for your amazing review. We wish you all the best for the future. From Helen and the team at Manns and Manns
★★★★★ 5/5
GoogleThere is nothing else to say apart from Alison she is the heart and soul of that place with out her our move wouldn’t of happened. The whole team are great but Alison needs more then 5 stars. She kept us updated and the amount of chasing she did to make sure we had a happy move. THANK YOU ALISON for everything you have donePositiveResponsiveness, Quality, Professionalism, Value
Paul · 28 August 2020
★★★★★ 5/5
GoogleNick and Allison acted very professionally during the sale of my father in laws bungalow in Hamble. They kept us informed every step of the way, and were proactive in chasing other parties to a satisfactory conclusion.
Mike · 29 November 2024
Agent replied · 9 December 2024
Thank you for your five star review. We are thrilled to hear you had such a positive experience. From Helen, Alison, Nick and all the team at Manns and Manns
★★★★★ 5/5
GoogleThe service from Manns and Manns was exceptional. They were friendly, efficient and very professional. I have no complaints at all.
Claire · 14 March 2026
★★★★★ 1/5
FacebookLet a property with rats in the loft, then left me and my children 5 days without heating or hot water (if it wasn’t for the landlord bringing heaters round we’d have nothing in January when it slightly snowed!) , only got pest control out because my 3 year old fell down the stairs after hearing them and us threatening to take it further, pest control told manns and manns what the next process was but nothing was done about it until after I was handed my eviction notice (through no fault of my own) doesn’t take into consideration people’s mental health, and is happy to give your house keys to work men who attends to sort something out in the property. Will never rent through manns and manns again and nor will anyone I know. Very rude and abrupt!
In the end I got fed up with contacting manns and manns and go directly to landlord.
Also have been told the property was yet live on the website but magically was getting viewings for the property.
Danni · 17 April 2019
Agent replied · 22 February 2026
Dear Danni, I’m am sorry to hear you’ve felt you have had a bad experience with Manns and Manns. We are normally known to be very proactive and friendly from general feedback. I would like to have the opportunity to discuss your experience so I can improve the company In the future. Especially if you feel you’ve been let down with maintenance issues. I have not been made aware of any complaint or concerns with your tenancy, so it was a surprise to see this comment on social media. My direct email is helen@mannsandmanns.co.uk.
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