Trusted Agent profile · Southampton
★★★★★
1,150 reviews across 3 platforms
35 Bedford Place, Southampton, SO15 2DG, SO15 2DG
Hunters's office in Southampton, at 35 Bedford Place, is rated 3.4 out of 5 across 1,150 reviews on three platforms, including 526 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
526
Reviews on Google
This office
10
Reviews on Facebook
This office
614
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Hunters Southampton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
GoogleReally well managed and professional team. Been with them for 3 years and I feel they are the best estate agents in Southampton
Hi Chris, Thank you for taking the time to leave us a review. Its been a pleasure having you as a tenant and we look forward to hopefully renting another property to you. Kind Regards Jonathan Clegg 02380 987720
5/5
TrustpilotGreat Service and Support from Dursley Branch
We used our local Hunters in Dursley. Katrina and Richard could have not been more helpful and supportive throughout the selling process. We had a lot of trouble with our solicitor but Katrina held our hand throughout and really put in a lot of work to help get our sale over the line. We are extremely grateful to her as she made a very stressful process so much more manageable. We would highly recommend Hunters, Dursley.
5/5
GoogleAmazing estate agent which was very accommodating for our needs with short term notice.
Hi Ben, Thank you so much for your kind review. It is much appreciated. Kind Regards, Jonathan
1/5
TrustpilotLIARS
LIARS. I made an offer to this house, and they said they will only accept closer to the asking price. After a few days I asked whats the region offers, they said someone offered over the asking price. This was about 2 weeks ago, the house is still on sale, and someone I know is going to look at the house..This is the second time they lied in a month..
1/5
TrustpilotHad a viewing with Hunter
Had a viewing with Hunter, the agent who were representing the property is apparently green handed and has very limited knowledge of the room. Pretty disappointed.
1/5
TrustpilotChristmas ruined
4 weeks ago we reported our oven broke down and until now we still haven't received a replacement. We can't make any plans for Christmas. We wanted to have a nice christmas dinner on Christmas Eve but that's like asking for the moon.
1/5
GoogleHunters think an unmarried couple meet HMO criteria. Haha. It's laughable. Even when PROVIDED WITH PROOF FROM THE COUNCIL THAT THEYRE WRONG, THEY SAY THE COUNCIL ARE LYING!! AVOOD AVOID AVOID. THey lie, they cheat and they think they're offering a good service in doing so. Proper "sales people" vibes. Crooks.NegativeQuality, Professionalism, Value
Hello Dinah, As we discussed on the phone, we have been dealing with HMO properties since 2002 and as such are very well versed in their legislation. When we have previously asked the council for clarification on un-married couples, that have categorically confirmed that they deem them to be two households. As such by their determination an un-married couple and a parent would be considered as three people forming two households which is the definition of an HMO. Thank you for forwarding the email from the council which does contradict their previous guidance, as I discussed with you I will be going back to them to get further guidance as it seems the information being supplied by them is contradictory. I understand your upset but we have to follow the letter of the law and refute your claims of being liars or cheats, we haven’t once tried to sell you anything just clarify that we can legally rent this property to you. Kind Regards, Jonathan Clegg
5/5
GoogleI was advised by a man called Josh Thompson. He was very helpful, informative, he answered all my questions and was overall a helpful and knowledgeable about the property. Would definitely recommend.
Hi Danny, Thank you for your glowing review of Josh and the viewing. It is much appreciated. Kind Regards Jonathan
1/5
TrustpilotOne star is too much for them
One star is too much for them. I came for a viewing on 08.07 at W4 3AA with Riff Hassain, the address which was confirmed twice: the day before and an hour before viewing. I was waiting for an hour with 6 more peoples and agency secretary replied like: will be there in 5 minutes, or she is inside of the property, she is in the car on the corner as we all called from time to time from different numbers.Nasty disgrace, I have spent time to travel and half of my Saturday on this. No-one even apologies on it, Shame to treat your clients like that
5/5
TrustpilotFriendly, helpful and approachable
From start to finish with viewing, asking questions, getting information for Solicitors, and completion the team have been great. They’ve made me feel like no question was too silly, given me their time to view the property when needed and they have gone above and beyond in chasing information for me to enable a quick sale. Monica, Antonia and Melanie have been fantastic in helping me and very friendly and helpful. I can not fault my experience as a first time buyer.
5/5
GoogleHunters provided me with the support needed to gain an accurate and informative market appraisal during the lockdown. Using WhatsApp, I was able to walk the agent around our home on an interactive basis and I found their support and guidance invaluable. An engaging and professional service supported by informed and personal agents. Thank you!PositiveResponsiveness, Quality, Professionalism
Thnak you very much for your review. We are here when you need us. Kind Regards Jonathan
5/5
TrustpilotI recently sold my property in Linnet
I recently sold my property in Linnet Close Thamesmead. The Abbey Wood team were extremely supportive, and their customer service was outstanding. I am grateful to have used them and would highly recommend them.
1/5
TrustpilotI am incredibly disappointed
I am incredibly disappointed. The agency passes me a flat in awful condition, full of dust and cobwebs around the windows. Moreover, the paint is going out of the walls, leaving the dark wholes/spots, and it doesn't look very pleasant. The previous tenants left pudding or whatever it was under and around the fridge. I had lost my nails trying to scrape this stinking dust. I have to mention that the top of the fridge was also covered of 5 mm of dust with fat from a cooker, which made it even harder to clean. It took me three days to clean the flat to prepare it to bring my staff. I feel cheated and disrespected. I had texted the agency, and no one even tried to text me back. When I came to the agency, I didn't even hear an apology, but I was told that my expectations/standards are too high and the flat is in a suitable condition. Do I really have too high expectations, guys, or is it just the agency's too low standards?I just regret that I didn't start making the photos and videos at the beginning when it was much worst.
1/5
Trustpilothunters gravesend are a joke our…
hunters gravesend are a joke our landlord gave them his properties to manage after 4yrs he desided to sell was told by sales team get out we had no deposit back no help for tenent both letting agen and landlord dont care
1/5
TrustpilotUnprofessional
We contacted Hunters Agency to view a house in my local area. The agency was really slack with replying to E-Mails, which shows a red flag from the get-go. After filling in a questionnaire, we asked questions about the property which he didn't know the answers to. Another red flag. So I thought, well, we will view the property anyway and see how that goes. I said that we were only available in the afternoons. He didn't reply. So I emailed again asking if this was okay. It wasn't until the next day he replied with "Apologies for the delay in response, unfortunately the email didn’t send and was in my outbox." So I gave him the benefit of the doubt and was polite about it. He offered 10:15 in the morning, so my partner had to arrange time off work to do it as it didn't seem they would even negotiate a time that would suit us anyway. Another red flag. So we agreed. He then said you will receive a confirmation text with the time and address etc. Now, it's the day of the viewing with only a an hour left until the viewing and we still haven't received the confirmation text of the address or anything. From this awful display of customer service, we shall not be going. The proffesionalism is slack to say the very least.
5/5
GoogleI found it quite helpful and enlightening and I would recommend them for anyone in need of finding a good rental property.
Hi, Thank you for taking the time to leave us a review. it is much appreciated. Kind Regards, Jonathan
1/5
TrustpilotOnly use places that give you what you want
rather than try and give limited help, help with what the person actually needs help with in regards to property choice.
1/5
TrustpilotRude staff
Staff were nothing but rude during the process of trying to arrange a viewing. The viewing was late and the lady on the phone claimed multiple people were inside already viewing and that I was late (this was not true) 2 people emerged. Bad attitude and no professionalism
5/5
GoogleI'm pretty anxious at the best of times, so moving house during a pandemic was pretty overwhelming, but everyone at Hunters was so kind and helpful and really put my mind at rest. I'll definitely be back in touch with them if and when I decide to move again. Recommended!PositiveResponsiveness, Professionalism
Hi Sian, 2020 was a challenging year for everyone and we are so glad that we were able to support you through the home buying process. We all hope you get settled into your home quickly. If you ever have any questions then we would be delighted to help. Kind Regards Jonathan
5/5
GoogleHouse which I viewed was exactly the same how was on photos and what I expected. I’m impressed and love it.
Hi Lukasz, Thank you for taking the time to leave us a review. it is much appreciated. Kind Regards, Jonathan
5/5
GoogleVery helpful and informative even when communicating over the phone. Easy to get in contact with and very punctual. Thank you.
Hi Sadie, Thank you for taking the time to leave us a review. it is much appreciated. Kind Regards Jonathan
1/5
TrustpilotThis is the worst agent ever
This is the worst agent ever. All agents are known for their commitment and trustworthiness, but they lack honesty. Instead of truthfully stating the facts about the property, they always wrap things up or try to deceive the client. I had a very bad experience with this agent.
5/5
GoogleAll agents have been polite and helpful, both on the phone and during viewings :)
Thank you for taking the time to leave us a review. it is much appreciated. Kind Regards Jonathan Clegg 02380 987720
5/5
GoogleSo helpful incredibly useful can’t wait for a fantastic year
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Hunters Southampton won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Hunters Southampton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
