Trusted Agent profile

Field Palmer Southampton reviews

3.7

★★★★★ Good

64 reviews across 1 platform

4 New Road, Southampton SO14 0AA

Field Palmer's Southampton office at 4 New Road is rated 3.7 out of 5 across 64 reviews on 1 platform, including 64 Google reviews rated 3.7. Checked 9 October 2026.

3.7 / 5

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Google

Brilliant service from start to finish. Really good at communication (when we dealt with other estate agents, none of them were half as good as Field Palmer). Nothing but feelings of welcoming and friendliness from the lovely team members Stevie and Amy who helped us with our property. Highly recommended them to anyone!!

Abbey · 21 June 2022

Agent replied · 21 June 2023

Hello Abbey. thank you so much for leaving us a review and for your five star rating. we are delighted you are happy with our lettings service and it was a pleasure dealing with. Best wishes from all the team at Field Palmer Lettings

5/5

Google

So helpful and willing to help wherever possible. I am so grateful to them they have made my first move so easy

Beth · 3 August 2024

Agent replied · 26 August 2024

Hi Beth. Thank you for your five star review and kind feedback. We are delighted you are happy with our services and it was a pleasure working with you on your move. Best wishes from all the team at Field Palmer lettings in Southampton

5/5

Google

It has been a breath of fresh air to go with Field Palmer after years of being with a lettings agency who seemed to take no interest in us. They have been fantastic sorting any issues we have raised and have left me confident we were listened to. Really do recommend to anyonePositiveResponsiveness, Professionalism

Tim · 27 August 2021

Agent replied · 21 June 2023

Hello Tim. Thank you for leavings us a review and for your kind feedback. We are delighted you are happy with our letting service. Best wishes from all the team at Field Palmer Lettings in Southampton

5/5

Google

All of the staff I dealt with were brilliant: friendly, helpful and knowledgeable. The process was straightforward and Field Palmer provided me with a fantastic service, even when unexpected events could have made it quite a stressful experience. Thanks to all!

Ros · 25 August 2022

Agent replied · 21 June 2023

Hi Ros thank you for your 5* review and positive words. We are pleased you are happy with our services. Best wishes from all the team at Field Palmer Lettings

1/5

Google

Utterly incompetent. Have never witnessed anything like it in 30 years as a landlord. Issued unenforceable tenancy. Don't understand even the basics in legals. Wrong names of tenancies. Unprofessional with tenants. Greedy. Use at your own peril

Guy · 23 December 2022

Agent replied · 21 June 2023

Hello Mr Carruthers. We are disappointed to note your review. We do not agree with your comments and have been in direct contact with you about the situation, we are happy to continue that communication with you. We can assure clients that we act in a professional and appropriate way at all times. Field Palmer Letting Agents.

5/5

Google

Very professional from start to finish, Amy and Stevie sorted everything out for our move and would recommend to everyone.

James · 28 February 2024

Agent replied · 26 August 2024

Hi James. Thank you so much for your review and 5 star rating. We are delighted you are happy with our services, it was a pleasure working with you. Many thanks for the recommendation too. Best wishes from all the team at Field Palmer Lettings

5/5

Google

I’ve dealt with some terrible estate agents in the past, it’s been refreshing to deal with a company that cares about both the landlord & the tenant. I’d recommend field Palmer.PositiveResponsiveness, Professionalism

Bobby · 27 August 2022

Agent replied · 21 June 2023

Hello Gabriel. Thank you for leaving us a review and for your kind comments. We are pleased to note you are happy with our letting services and thank you very much for the recommendation. Best wishes from the Lettings team at Field Palmer in Southampton

5/5

Google

Letting process went through smoothly. Stevie handled my case and he was awesome. I highly recommend Field Palmer to anyone who is searching

Atta · 23 November 2022

Agent replied · 21 June 2023

Hi Atta thank you for leaving us a review and for your kind feedback, we are delighted you are happy with our lettings services. Best wishes from all the team at Field Palmer Lettings in Southampton

5/5

Google

I would recommend this office. They have been thoroughly helpful, efficient and professional throughout the letting process.

Kath · 21 June 2022

Agent replied · 21 June 2023

Hello Kath. Thank you for leaving us a review. We are delighted to hear you are pleased with our property letting services. Thanks again and best wishes from all at Field Palmer Lettings in Southampton

1/5

Google

Used them for 3 years and for the most part we were really happy.... But for one member of staff who is vile, rude and downright nasty!

Lauren · 22 June 2019

Agent replied · 21 June 2023

We note your review which relates to a tenancy that ended over a year ago. We are sorry to read you final comment, which we don't accept; we always aim to provide a professional & courteous customer service experience

4/5

Google

They do the job that is required. Always polite and courteous on the phone or when you need to see them.

Craig · 21 June 2020

Agent replied · 21 June 2023

Hello Craig, many thanks for your 4 star review and feedback, it is appreciated. Best wishes from the Field Palmer team in Southampton

5/5

Google

Field Palmer have been very supportive and any issues we had they dealt with really quickly

Madeleine · 21 June 2020

Agent replied · 21 June 2023

Thank you for your kind words Maddie, we appreciate your feedback😊 we wish you luck in your new home …

1/5

Google

I am really unsatisfied. Terrible service.

Csenge · 22 June 2019

Agent replied · 21 June 2023

Thank you for your review. We would like to address why you have given us a low rating and seek to resolve any issues. Please could you contact us to discuss - https://fieldpalmer.com/offices

5/5

Google