Trusted Agent profile · Southampton
★★★★★
1,587 reviews across 3 platforms
343 Shirley Road, Southampton, SO15 3JD, SO15 3JD
Beals's office in Southampton, at 343 Shirley Road, is rated 4.8 out of 5 across 1,587 reviews on three platforms, including 141 Google reviews rated 4.4.
141
Reviews on Google
This office
49
Reviews on Facebook
Business-wide
1,397
Reviews on Trustpilot
Business-wide
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
Trustpilotjust rented a property in stubbington
just rented a property in stubbington, Zoe and Jessica from gosport helped us through the process which was a little complicated due to me not having a passport, but Jessica helped us through each stepped and kept us in the loop throughout, would highly recommend both of them.
5/5
TrustpilotVery nice viewing experience with Annie…
Very nice viewing experience with Annie Pannell,one of the lettings negotiators.She was very friendly and professional and took the time to explain all the questions I had about the property.She offered plenty of help with putting in applications and explained the referencing process well.Very good service over all.
1/5
GoogleTerrible communication, terrible organisation, terrible customer service
Thank you for taking the time to leave a review and we are sorry to hear you have had a negative experience with our Shirley branch. We value your feedback and will look to investigate this matter further. Please can you advise us of the property address this review relates to by emailing us at feedback@beals.co.uk so that we can take steps to resolve this situation. We hope to hear from you soon.
5/5
GoogleGreat service from Tristan :) thank you.
Hi Kelly, thank you for taking the time to review your experience with Beal's Shirley! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
5/5
Trustpilot15 years of professionalism!!
I can not praise the professionalism and attention to detail highly enough that I have experienced throughout my dealings with Beals over the last 15 years. Special mentions must got to Alice, Hayley, Mollie and Maxine for their excellent communication and friendly approach to their work. Well done!
5/5
TrustpilotWonderful service
I had some issues with maintenance and I called and spoke to a lovely lady called Danielle. She was very polite and helpful and had all my issues resolved very quickly. I would definitely ask Danielle to help me in the future. Well done Beals. Excellent as usual.
5/5
TrustpilotMatthew Rudd
Over past few months we have had some challenging times with my Tenants , Matthew and his time have been faultless in the way they have helped get over these difficult situations.I have been fully briefed and things have been clearly explained.It is refreshing to have a provisional team .Well done Matt and crew.Neil
5/5
GoogleHe’s being helpful. I recommend Beals Shirley branch⭐️
5/5
TrustpilotKnowledgeable & approachable from the top down.
Having dealt directly with Darren Tait on may occasions, I find his professional approach coupled with his broad range of knowledge re all things property, a real breath of fresh air. Darren always offers sound and impartial advice, helping steer my relationship with all at Beals confidently.
5/5
FacebookExceptional customer service from Kirsty Booth. A very informative viewing and would highly recommend Beals.
Thanks for leaving us a review, Kirsty! We are over the moon that Kirsty provided a great viewing!
5/5
TrustpilotDARREN TAIT
DARREN TAITI have dealt with many estate agents overs the years however I must say that I have found your level of expertise unmatched by your rivals. Thank you most sincerely for all your help and hard work in getting a difficult transaction over the line.
5/5
TrustpilotJust had a really lovely experience…
Just had a really lovely experience talking to one of your staff, Sophie. Although she was covering for someone else and in a different role, she was very knowledgeable and did everything to resolve my issue. She was very efficient and pleasant. Thank you again Sophie.
5/5
GoogleWonderful services thanks beal's
Hi Bindu, Thank you for taking the time to review Beal's Shirley, We hope you have a great day!
5/5
GoogleGood customer service mohammad
Hi, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotHighly recommend
Highly recommend. Fast and reactive. Very helpful.
5/5
TrustpilotAlways a lovely personal service from…
Always a lovely personal service from Aisha. Great communicator .
1/5
TrustpilotDissapointing
We phoned Beales twice to view a property and were told they would get back to us with a suitable time, they never returned our call, we saw on rightmove it was sold. Disappointing service, I wouldn't use them to sell our house
5/5
TrustpilotValentine primary school- fundraising
Amelia and Grace are always happy to accommodate us when it comes to advertising for our school. They communicate fast and efficiently. Thank you for your on going support!
1/5
GoogleRip off agent.NegativeValue
Hi George, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to feedback@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation. We hope to hear from you soon.
5/5
TrustpilotGreat Experience
Made putting our property on the market seamless and generated plenty of interest quickly as we had a tight turn around. Oliver Sourmenidis in particular really took the time to get to know the property and went above and beyond to get extra viewings.
5/5
TrustpilotAngel - literally.
My agent was so professional and lovely, her name was Angel. What an Angel in literal terms! Never have I gotten such amazing advice to take my first steps in buying my first home, cause really I knew nothing! Thank you so much.
5/5
TrustpilotThrilled
Thrilled! Had an excellent experience with Beales, young lady called Helena us feel so at ease at what could of been a very stressful time. We are now in our dream home and enjoying retirement. Thanks to the whole team- especially lovely Helena..
5/5
Trustpilotgreat customer service
house hunting is not easy but when I found the property i liked and i was helped quiet well with Mohammed he is professional and very polite timely in giving feedback and available for any assistance needed. thank you am very grateful.
5/5
TrustpilotMet with Shelby at the property
Met with Shelby at the property, she was there upon arrival and was chatty and polite. Shelby delivered the service as desired and made whole experience an enjoyable one. I will be recommending to friends and family to use BEALS. Good work.
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