Trusted Agent profile · Southampton
★★★★★
2,048 reviews across 2 platforms
361 Bitterne Road, Bitterne, Southampton, SO18 5RR, SO18 5RR
Part of Beals, see every office.
Beals's office in Southampton, at 361 Bitterne Road, is rated 4.8 out of 5 across 2,048 reviews on two platforms, including 175 Google reviews rated 4.6. See how it compares with other estate agents in Southampton.
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
TrustpilotVery pleased with service provided
Very pleased with service provided. Plenty of enthusiasm in getting people to view house resulting in quick offer for it. Also used their preferred solicitors who were very good and didn't charge us for conveyancing on first chain when it fell through. Would certainly recommend Beales to anyone.
5/5
TrustpilotGreat service
Thank you Oliver a breadth of fresh air dealing with you when letting my properties. Very professional and more importantly keeping me fully informed, Oliver is always willing to go that extra mile to ensure a smooth Lettings process. I would highly recommend Oliver to any landlords. Michelle
5/5
TrustpilotReview
Spoke to a kind young woman named Esmee on the phone last week, was really helpful with giving me the information I needed and really efficient with getting back to me about any other questions I had. Highly recommended!
Hi Joe, Thank you for your lovely review. Feedback like this means the world to us. Esmee was delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
TrustpilotExceptional Lucy Watt
I had the pleasure of having Lucy Watt appointed as my agent. She made the whole experience professional yet as if a friend had come around for tea. Really knowledgeable, accommodating and so helpful. Will recommend anybody to use Beals and hopefully lucky enough to have Lucy market your property.
Thank you, for reviewing your experience at Beal's! Lucy will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day!
1/5
TrustpilotWorthless
It took 6 months and threatening to not pay rent to force them to fix my flat and when we left we received no exit inventory nor have we received our deposits back. That was 3 months ago. They are a bunch of work shy charlatans.
5/5
TrustpilotI recently viewed a couple of rental…
I recently viewed a couple of properties for buying to rent and was very pleased with the service Charles Yazdanparast gave me. Very insightful knowledge of the area and also helped with a couple extra tips about price expectations too. You will not be dissapointed with him or Beal's!
Hi Michael, thank you for taking the time to review your experience with Beal's Shirley. Charles will be delighted to hear this! Have a good day :)
5/5
TrustpilotProperty Sale
Bought my flat through Beals, and although the process was long I felt that they had my interests at heart and were equally as frustrated with the delays. Extra thanks to Stacey and Alex who alleviated much of my frustrations and gave sound advice.
5/5
TrustpilotAnnie at Bitterne
Had such an amazing experience with my viewing with Annie at the bitterne branch. She was very informative and friendly and has helped make this whole process as easy as it can be! Thank you Annie and everyone at bitterne beals
5/5
TrustpilotCleaning and Damages dispute
Following a tenants last minute notice departure and having to pay for extensive cleaning and damages myself, the dispute went through a deposit adjudication process. Both Hayley and Darcie worked towards getting this to a successful conclusion. it has now been settled and the effort applied has without doubt contributed to success of the dispute.Thank you!
5/5
TrustpilotBeals were great (especially Jess)…
Beals were great (especially Jess) through every step we were supported and everything was explained very well. Would definately use again. From start to finish we were nade to feel very comfortable and were efficiently kept in the know. Thankyou to Jess, you've been amazing
5/5
TrustpilotMarie Claire Potts (Maz) at the Farnham…
Marie Claire Potts (Maz) at the Farnham office is efficient and responds immediately to any issues, even if my landlady is a bit slow. Highly recommend.
5/5
TrustpilotI can't thank Adriana Haggard from…
I can't thank Adriana Haggard from Beals enough for her help in setting me up to see the mortgage advisor and all her advice along the way. She is such an asset to Beals, always smiling and always happy to help!
1/5
TrustpilotI rented property with beals - big mistake
I rented property with beals, they were very happy to take my money. After few months I had huge leak in my house and I ended up reporting landlord to enviromental agency. After house was inspected it turned out that there are multiple hazards within property including level 1 hazards (endangering life).Beals did nothing to aknowledge this and pretended that they didn't see my emails. And keep covering for landlord. They knew about issues when they rented this property.Now I try to recover my deposit and 4 weeks and 6 emails later I still haven't received deposit back.I strongly discourage anyone to use this agency, they don't respect tenants and what they doing is criminal.
5/5
TrustpilotFantastic Service from Alex Hudson
Alex recently set up my Buildings and Content and Life insurance policies. The service from start to finish was brilliant, Alex was a real help and got these in place for me with plenty of time to spare. Would definitely recommend!
1/5
TrustpilotWish I could provide them 0 stars
Wish I could provide them 0 stars. Below are the reasons: 1. They handed over a 2 Bedroom rental unit (prior to Christmas - 18 Dec 21) without ensuring the unit's movable status. The unit was so dirty and unlivable that I had to stay 5 days in a hotel until they made it generally cleaned after a few attempts on 24 Dec 21. Imagine my Christmas.2. They never provided me with any inventory list. 3. The White goods were provided to me after 15 days. 4. They provided the keys to Landlord's Selling agent and they entered the unit with the keys during my presence without even knocking on the door. They even didn't know that the legal tenant is living there. Beals didn't inform them properly regarding this. This is a major privacy breach act. I'll never use them for renting or buying. PLEASE DO NOT USE THEIR SERVICE. RgdsRehemaSpecialist Registrar, University Hospital Southampton
5/5
Trustpilotfrom point of first contact the team at…
from point of first contact the team at park gate we’re fantastic , leah especially was a breath of fresh air compared to some horrible treatment from other estate agents she was lovely and went above and beyond to help us complete the whole process thanks leah 😁 & team
Hi Andy, thank you for taking the time to review your experience with Beal's Park Gate! Feedback like this means the world to us, Leah is very grateful for your review! Have a good day :)
5/5
TrustpilotCredit where credit is due.
I’ve dealt with Beals for several years. There has been occasional hiccups but on the whole I’m very pleased with the service I get. particularly I need to mention Maxine Faulkner (& team) whose continued professionalism have always inspired confidence.
5/5
TrustpilotFriendly efficient trustworthy estate…
Friendly efficient trustworthy estate agents. James & Sarah are amazing. They worked incredibly hard to get me my dream home & they sold my property with 2 weeks! Highly recommend them.
Hi Lulu, Thank you so much for sharing your feedback with us. James & Sarah were delighted to hear this. We hope you have a great day!
5/5
TrustpilotEMMA BEDFORD !!!
We chose Beals and Emma Bedford proved to be incredibly helpful with her extensive knowledge, patience, determination and always having time for us, no matter what problem needed resolving, we would thoroughly recommend Emma, thank you Emma,you are a star!!!🌟🌟
4/5
Trustpilotgood good
Chloe was very friendly and approachable.
5/5
TrustpilotAnnie is very professional and…
Annie is very professional and friendly, whenever we have a question she's always very quick with responses, plus she's very knowledgeable which makes me and my partner very confident to put our trust in her hands. Overall great service!
5/5
TrustpilotGood experience !
Beal's have been great, they've helped me with renting my first property and Shelby has been so informative through it all, answering all the questions I had along the way. I Would recommend for anybody looking at using them :)
5/5
TrustpilotDon’t have to worry about a thing with…
Don’t have to worry about a thing with rental property. All looked after through Beals. Jade keeps me well informed when needed. All legalities taken care of and the property never sits empty for long when tenants move on. Priceless service.
Hi Annie, Thank you ever so much for taking the time to review Beal's. Jade and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
TrustpilotI will definitely be recommending Beals…
I will definitely be recommending Beals Estate Agents to my friends.The whole process was so swift and straightforward.Aisha and Suman from the Bitterne branch were of tremendous help to my partner and I, we even got a welcome home package from them, Amazing service !!
Hi Toju, thank you for taking the time to review your experience with Beal's Bitterne. Aisha and Suman will be delighted to hear this! Have a good day :)
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