Trusted Agent profile · Southampton

Beals Bitterne reviews in Southampton

4.8

★★★★★ Excellent

2,038 reviews across 2 platforms

361 Bitterne Road, Bitterne, Southampton, SO18 5RR, SO18 5RR

Part of Beals, see every office.

Beals's office in Southampton, at 361 Bitterne Road, is rated 4.8 out of 5 across 2,038 reviews on two platforms, including 175 Google reviews rated 4.6.

Google logo

4.6 / 5

175

Reviews on Google

This office

Trustpilot logo

1,863

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Trustpilot

We couldn’t fault Josh Rahman’s…

We couldn’t fault Josh Rahman’s customer service. He gave us his number and was so easy to contact and liaise with. When I was busy at work he was quick to text reply back, gave me a call when he felt he need to to make the process faster and smoother. He was very well informed with the property he was showing us around and gave us all the information we needed and asked for. He also made the process very smooth and gave us the right Guidance as first time buyers.

Delbir · 11 July 2023

Agent replied · 25 October 2024

Thank you, Delbir, for reviewing your experience at Beal's Shirley Office! Josh will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.

5/5

Trustpilot

Jessica has been helpful and available…

Jessica has been helpful and available anytime i need her. She made the whole process easy for me and settle down well as I’m new in this country.

Customer · 23 October 2023

Agent replied · 25 October 2024

Hi, thank you for taking the time to review your experience with Beal's. Jess will be delighted to hear this! Have a good day :)

5/5

Trustpilot

What a fantastic team

What a fantastic team ! Thank you Maxine Faulkner for taking such good care of us and our property. Always answered my calls, always arranged for any maintenance issues to be resolved in double quick time, always friendly, polite and highly professional. You are truly a credit to your employer and I hope they appreciate you as much as I have over the last 5 years. Thank you again for your kindness, advice, your incredible knowledge and being such a lovely lady.

William · 9 September 2021

5/5

Trustpilot

Very Good Service from beginning to end

I advertised my house for sale through Beals in June 2021 and although my first buyer fell through, I quickly received another offer which has now just completed after only a couple of months. I dealt with Daniel Back who was very efficient and kept me up-dated at all times and also recommended the solicitors to me and a realistic price that I should be advertising at. I was also very impressed with Nancy who took the photos and Lucy who dealt with a short-term tenancy agreement for me. I will definitely use Beals again in the future.

Cathy · 9 September 2021

5/5

Trustpilot

Exceptional Experience with Beals Agency and Jasmine

I recently had the pleasure of working with Beals Agency, specifically with their remarkable agent, Jasmine. I cannot express enough how impressed I am with the exceptional service and expertise provided by both the agency and Jasmine herself.From the very beginning, Jasmine exhibited a profound understanding of my needs and requirements. She took the time to listen attentively and patiently, ensuring she had a clear understanding of my goals. Her professionalism, knowledge, and attention to detail were evident throughout the entire process.Jasmine's expertise in the industry was truly remarkable. She provided valuable insights, creative ideas, and innovative solutions that exceeded my expectations. Her deep understanding of market trends and her ability to tailor strategies specifically to my needs was truly impressive.Furthermore, the level of communication and responsiveness from Jasmine and the Beals Agency team was exceptional. They promptly addressed any questions or concerns I had, keeping me informed and involved every step of the way. This open and transparent approach fostered trust and confidence in their abilities.Not only did Jasmine and the Beals Agency deliver outstanding results, but they also provided a level of personalized attention that made me feel like a valued client. Their dedication to customer satisfaction was evident in every interaction, making the entire experience enjoyable and stress-free.Overall, I cannot recommend Beals Agency and Jasmine enough. Their professionalism, expertise, and exceptional service surpassed my highest expectations. If you're seeking a reliable agency with a talented and dedicated agent, look no further. Beals Agency and Jasmine are the epitome of excellence in their field.

Adrian · 8 July 2023

Agent replied · 25 October 2024

Hi Adrian, Thank you for your lovely review. Feedback like this means the world to us. Jasmin and the entirety of the team were delighted to hear you had such a great experience with us! Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day! :)

5/5

Trustpilot

My topnotch renting experience

Myself and my wife had a flexible experience on our way to renting a new apartment. Meredith was our contact person and she was active to clarify and guide us on every step until we finally moved it. Thank you greatly.

Patrick · 22 October 2024

5/5

Trustpilot

Louise was extremely efficient

Louise was extremely efficient, friendly, supportive and helpful.I would recommend Louise and Beals estate agent to support with any house move you undertake. She is kind and understanding of all situations.Thank you, Louise

Miss · 5 June 2023

Agent replied · 25 October 2024

Hi Miss Shaw, Thank you for your lovely review. Feedback like this means the world to us. Louise and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)

5/5

Trustpilot

Jess is great!

Jess is amazing and kept me informed the whole time during our letting process. Any worries we had she was always there to ensure everything went smoothly. And is still on hand with any questions with prompt responses. Thankyou Jess x

Alysha · 21 October 2024

5/5

Trustpilot

Esmee is a credit to the gosport office.

Esmee is a credit to the gosport office. She has been a delight for helping me with regards to my difficult needs she is a real credit to them

Customer · 20 September 2023

Agent replied · 25 October 2024

Hi, thank you for taking the time to review your experience with Beal's Gosport. Esmee will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Louise Dollamore was very experienced…

Louise Dollamore was very experienced in her field, very polite and happy to help in anyway she could through out.Highly recommend her to anyone asking for a good estate agent employee. 5 stars

Karl · 2 June 2023

Agent replied · 25 October 2024

Hi Karl, Thank you for your lovely review. Feedback like this means the world to us. Louise and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)

5/5

Google

Aisha is a delight and an asset to the company. She ensures a easy flow between landlord and tenant and ensures all problems are resolved easily and without stress. I will continue to rent my property through Beals as the experience has been seamless.PositiveResponsiveness, Quality, Professionalism, Value

Gemma · 25 October 2021

Agent replied · 24 October 2024

Hey Gemma, thanks for leaving a love review. We are delighted that Aisha made your Beals experience so positive and we hope that you continue to rent your property through us!

5/5

Trustpilot

Esmee has been really helpful with with…

Esmee has been really helpful with with helping give advice on buying a property and updating me on new ones coming to the market, couldn’t recommend her enough! :)

Chelsea · 18 September 2023

Agent replied · 25 October 2024

Hi Chelsea, Thank you so much for sharing your feedback with us. Esmee was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

We cannot thank Lucy enough for the…

THANK YOU! We cannot thank Lucy enough for the hassle free sale of our house. Beals we’re great through and through and would most certainly use them again, all because of Lucy. Her knowledge and experience, along with her fabulous personality made selling our family home stress free. At the time, what we were buying fell through so she helped us with renting somewhere to see the sale go through. I was also very emotional about selling the home and she couldn’t do enough for us. We wouldn’t have any qualms buying or selling in the future if it can be handled from start to finish by Lucy.

PN · 11 August 2021

5/5

Trustpilot

Lucy restored my faith in Estate…

Lucy restored my faith in Estate agents! Having had some pretty bad experiences with estate agents previously I was not looking forward to selling my house during an already stressful time in my life however thanks to Lucy the whole sale was handled perfectly. She was knowledgeable, understanding and went above and beyond for me to make sure I was happy and looked after at all times. I would not hesitate to recommend her and beals and cannot thank her enough.

Laura · 11 August 2021

5/5

Trustpilot

Darren was absolutely amazing

Darren was absolutely amazing, it was our first time doing both transactions, selling and buying. With the lack of property out there meant deciding to put ours on the market was nerve racking but Darren assured us it would put us in the best position possible and that Beals would help every step of the way, they took care of the whole process.Darren made us feel comfortable, but his charming, fun whitty personality also made the transition so much fun, now who’s ever said that. Couldn’t recommend Darren and Beals enough

David · 10 August 2021

5/5

Trustpilot

Easy and efficient

Experienced no issues at all, Natalia was extremely helpful whenever I had any questions, and made the whole process very easy and efficient. She would get back to me very quickly, making the whole signing and moving in process go by swiftly which is exactly what I needed.

Milda · 19 June 2024

5/5

Trustpilot

I highly recommend Beals Estate Agents…

I highly recommend Beals Estate Agents based on my recent property purchase. Lucy was amazing and so helpful with everything from start to completion and really helped get this over the line as quickly as possible. 5 Star Service - thank you xx

Melanie · 12 September 2024

5/5

Trustpilot

Thanks to Muhammad Hussain

Thanks to Muhammad Hussain, he was patient with me while applying for a house and explained every details me for better understand.

Jennifer · 21 February 2024

Agent replied · 25 October 2024

Hi Jennifer, Thank you so much for sharing your feedback with us. Muhammad was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Excellent service that the letting…

Excellent service that the letting agents especially Aisha and Suman are helpful, professional and efficient. They helped me find a good home with good value and complete all necessary procedures efficiently. Much appreciated!

Customer · 18 May 2023

Agent replied · 25 October 2024

Hi, thank you for taking the time to review your experience with Beal's Bitterne. Aisha & Suman will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Beals have been my letting agent for 8…

Beals have been my letting agent for 8 years, my tenants recently gave notice and Beals have been fantastic in finding new ones. The whole process has been very simple and Lucy and her team have kept me up to date throughout. Thoroughly recommended.

JW · 14 March 2022

Agent replied · 25 October 2024

Hi JW, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We have passed on your positive feedback to Lucy and her team they are very grateful! Have a good day :)

5/5

Google

I needed to move my family to a comfortable place. When I saw the advert from Beals Agency Bitterne, I reached out to them and got an excellent service from Miss Aisha Baker and Mr. Suman Sarker. What's more interesting was that we moved into the house at the agreed date 16/01/2023 and this is all to the hard working Staff of Beals Agency. I am already referring my friends to Beals Agency. CHIDINMA S.

Chim · 25 October 2023

Agent replied · 24 October 2024

Hi Grace, thank you for taking the time to review your experience with Beal's Bitterne. Aisha and Suman will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Jessica bishop

Jessica bishop. Was our letting agency provider. she tried her hardest to work with our challenging shift pattern in order to help us move efficently. She helped us to involve our son with the process so he felt included with the decision to move homes and was always able to take a call when required. Couldnt be happier with the new place and service jessica helped us secure.

Kat · 28 March 2024

Agent replied · 25 October 2024

Hi Kat, Thank you ever so much for taking the time to review Beal's Fareham Office. Jess and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

5/5

Trustpilot

Georgia Spencer

We had a viewing with Georgia Spencer, who was on time, friendly and helpful in answering our questions and getting us started on a new tenancy. We would recommend!

Sarah · 22 June 2026

5/5

Trustpilot

Charles was magnificent in helping us…

Charles was magnificent in helping us find a new home! Charles was able to answer the many questions we had as buyers new to the area, we found him to be extremely professional and knowledgable.

James · 1 March 2023

Agent replied · 25 October 2024

Hi James, thank you for taking the time to review your experience with Beal's North End. Charles will be delighted to hear this! Have a good day :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Beals's Google reviewsLeave Beals a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Beals Bitterne hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent