Trusted Agent profile
★★★★★
54 reviews across 1 platform
84 Coventry Street, Southam, CV47 0EA
Connells's Southam office at 84 Coventry Street is rated 4.4 out of 5 across 54 reviews on 1 platform, including 54 Google reviews rated 4.4.
Every review we hold for the Southam office, from every platform, shown as written. First names only.
5/5
GoogleI've been working with Samantha Sheridan for the past couple of years and her service has been second to none! I've already recommended her skills to other family members who need mortgage advice and will continue to promote her and this branch moving forward.
Many thanks Joshua Allen-Noble for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service received from Prestan at Connells Southam. Professional advice and support from start to finish.
Thank you for taking the time to leave us this great 5* review Jennifer. Kind regards, Lucy, Customer Relations.
5/5
GooglePrestan couldn’t have been more helpful in getting the purchase organised and supporting the conveyancing process.
Hello Rebecca, Thank you for your wonderful 5* review! We're thrilled to hear that Prestan was able to assist you so effectively with your purchase and the conveyancing process. Best regards, Lucy, Customer Relations Team
5/5
GoogleExcellent service from Preston and Ryan. My house sale was stress free and very quick.. thank you
Thank you for your glowing 5* review Julie. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have had a few house viewings with Jassni recently and found that she is very professional. We are impressed that she actually takes the time to go through the whole house with us including the garden. She is happy to answer any questions that we have and offers to find out anything that she's not sure of. She has a nice manner and is friendly and helpful. She is really good at her job.
1/5
GoogleVery disappointed, placed property on the Market below Market value. After 6 months only 2 viewings. when I said I was moving to another agent was advised I had to give 4 weeks notice! 1 more viewing in that time. had to go to their office to get any feed back? Dropped the value a further £10000, and was advised this would increase the interest - 1 viewing!!!! James
We are very sorry to hear that you believe our service was not up to standard, please get in touch with us on socialmedia@connells.co.uk if you would like to share more details so we could look into this further for you.
5/5
GoogleThank you for all your help! You’re all amazing!
Many thanks for your marvellous 5* review Shannon. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have had a few house viewings with Jassni recently and found that she is very professional. We are impressed that she actually takes the time to go through the whole house with us including the garden. She is happy to answer any questions that we have and offers to find out anything that she's not sure of. She has a nice manner and is friendly and helpful. She is really good at her job.
5/5
GoogleHappy days with the move. Had a pleasant experience with Oscar handling our case. Great communication, easy to address any concerns at any time. Would recommend.
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleMe and my fiancé (Curtis) have purchased a number of houses and have great experience dealing with estate agents. We can confidently say that Connells Southam have been utterly terrible and corrupt upon a recent interaction that we have had. We submitted a number of offers, each taking weeks to be declined, this wasn’t all failure on behalf of Connells, it was also the company selling the property too. However after submitting an offer, we were informed that we would receive an answer ‘probably tomorrow’, yet we would never receive any updates. We made well over 20 calls and emails chasing our offers, yet Connells responded to hardly any. My fiancé was dealing with Lewis, who is the branch manager. Lewis would always advise my fiancé ‘I shouldn’t tell you this but you’re still the highest offer, ‘I shouldn’t tell you this, we had an offer of around X amount’. He was encouraging us to increase our offer as if it was an auction. It didn’t stop there, the following confirmed just how corrupt this companies actions are... After being advised the seller/company wanted us to increase our offer by £500, we did this, increasing the offer to £218,500. After not hearing anything for over 4 days, not even an email keeping us up to date, I was so fed up, I asked my friend to call Connells Southam and enquire about the propert in question as I wanted to discover what information they would provide. To my utter shock and disgust, a member of Connells advised my friend what our current offer was, again, in his words ‘I shouldn’t tell you this’, advising that he would have to offer more. UTTERLY DISGUSTING AND CORRUPT!! If you are looking to buy a property, don’t buy through this estate agents, go elsewhere. Simply unprofessional.
5/5
GoogleI found Connells Estate Agent in Southam to be the best estate agent I have ever sold a house with, and I have sold many properties. The hardest part is the emotional side once sold, with communication with solicitors etc..... However Lewis and the amazing team were always helpful, professional and up to date with everything. I sold quickly and the chain went through within eight weeks. I would give them more than 5 stars if I could. I cannot thank Connells enough, the best Estate agents in Southam, Warwickshire. Once again, absolutely brilliant.
1/5
GoogleMe and my fiancé (Curtis) have purchased a number of houses and have great experience dealing with estate agents. We can confidently say that Connells Southam have been utterly terrible and corrupt upon a recent interaction that we have had. We submitted a number of offers, each taking weeks to be declined, this wasn’t all failure on behalf of Connells, it was also the company selling the property too. However after submitting an offer, we were informed that we would receive an answer ‘probably tomorrow’, yet we would never receive any updates. We made well over 20 calls and emails chasing our offers, yet Connells responded to hardly any. My fiancé was dealing with Lewis, who is the branch manager. Lewis would always advise my fiancé ‘I shouldn’t tell you this but you’re still the highest offer, ‘I shouldn’t tell you this, we had an offer of around X amount’. He was encouraging us to increase our offer as if it was an auction. It didn’t stop there, the following confirmed just how corrupt this companies actions are... After being advised the seller/company wanted us to increase our offer by £500, we did this, increasing the offer to £218,500. After not hearing anything for over 4 days, not even an email keeping us up to date, I was so fed up, I asked my friend to call Connells Southam and enquire about the propert in question as I wanted to discover what information they would provide. To my utter shock and disgust, a member of Connells advised my friend what our current offer was, again, in his words ‘I shouldn’t tell you this’, advising that he would have to offer more. UTTERLY DISGUSTING AND CORRUPT!! If you are looking to buy a property, don’t buy through this estate agents, go elsewhere. Simply unprofessional.NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleHaving recently sold a property through Connells in Southam, I feel it would be remiss of me not to write a review. After purchasing the house some 8 years previous, my experience with the company had not been great, so when I came to sell, I went elsewhere. However, with little joy after about 5 months, I rang the Wellesbourne branch of Connells from where I purchased the house. The agent, Jade, on the end of the line was full of vibrant enthusiasm and although Wellesbourne no longer covered the area my property was in, she said she’d get Southam office to call me which they promptly did. I received a call from Lewis, who with his right-hand man Ashley, could not have been more helpful and supportive in the sale of the property. Lewis even came by on the day we moved out, which proved to be a godsend. Their in-house mortgage consultant, Mike Ashton, came up trumps with a good mortgage deal, a real challenging due to us being 60+ years. Also, we now have free, lifelong mortgage support from Connells mortgage brokers and will receive a call 6 months before our current tracker finishes, to sort another. Don’t hesitate to give Connells a call if you’re looking to buy or sell, I believe you will get all the help and support you’d expect. Thank you to you all.
5/5
GoogleHighly recommend Connells Southam, Selling our home wasnt easy - we had a global pandemic to thank for that. Luckily we sold the day the market opened back up. After the sale we had niggles and issues with solicitors, loosing a house we had offered on, sorting out a new mortgage etc but Lewis (branch manager) and Raj (mortgage adviser) were always just a phone call away. The lads at the southam branch are so helpful and lovely people! The amount of support and reassurance i received from the lads was outstanding! any issue, any time of day, they were there... Thank you guys!!
5/5
GoogleThe service so far has been professional, courteous, prompt & we have been kept well informed.
Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
5/5
GooglePopped in today for just some information about the local area. I was extremely and pleasantly surprised with the level of enthusiasm and knowledge by the whole team. They informed me on every single question I had to ask. Overall professional and understanding people.
5/5
GoogleFantastic service! Our home sale took longer than expected but was handled very professionally by Pat, especially with great frequent communication. Connells in Southam is highly recommended!
2/5
GoogleUnderstand they were busy at the time, but the service we got was pretty appalling Didn't call back when they promised they would. Had to call the Leamington office on more than one occasion when viewings had been booked but not confirmed, and not communicated to the vendor. Ended up communicating with the vendor ourselves and not going through Connell's at all.
5/5
GoogleI deal with Liam throughout my sale. A bright young individual who knew exactly how to market my property. Very prompt responses to all of my queries. Liam got things moving, when needed. Thank you for transitioning such a smooth sale for me!
1/5
GoogleI have absolutely no idea why I have been solicited for feedback having had no direct house buying/selling dealings with Connells for nearly 20 years.
5/5
GoogleIt was a real pleasure dealing with Jason recently. First class, great communication and outstanding customer service. It was a real pleasure and many thanks.
5/5
GoogleEfficient, knowledgeable and very professional!
5/5
GoogleFantastic service from everyone I dealt with. Very easy to talk to and get in contact with when necessary.
5/5
GoogleWe arrived at Connells Southam feeling somewhat down-trodden and disheartened having been through 2 chain collapses through a different agent. I initially met Jo who valued our home, and soon after met Emily who had viewings lined up our …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Southam office has 54 reviews across 1 platform: 54 on Google.
Connells Southam is rated 4.4 out of 5 across all 54 reviews, and 4.4 out of 5 on Google from 54 reviews.
Connells Southam, 84 Coventry Street, Southam, CV47 0EA.
