Every review we hold for the Southam office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleSelling with Connells Southam was very easy. I sold my shared ownership property in September 2025. All the Staff were friendly and very helpful. They couldn't do enough for me. I also used their mortgage broker Sam who was exceptional! She helped me through so much on my sale and even helped me pushed things along when there were hold ups.
Thanks to all the team for their service and hard work.
Kelly Β· 15 April 2026
Agent replied Β· 16 April 2026
Thank you for choosing Connells Southam as your selling partner! We are thrilled to hear that our team provided exceptional service and support throughout your sale and that Sam went above and beyond to assist you. We strive to make the process as easy and efficient as possible for our customers. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleAn excellent all round experience with the team at Connells in Southam. Ryan quickly understood our requirements during our first meet. Prestan has been excellent with our viewings, keeping us up to date and providing thorough feedback following them.
Both Ryan and Prestan have definitely delivered this 5 star service. Excellent communication, punctual, clear with next steps and actions. I will miss our updates!
Would highly recommend this team to people looking to sell in the future.
Thanks
Alan
Alan Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you for your kind words, Alan! We are thrilled to hear that our team at Connells in Southam provided you with an excellent all round experience. It was a pleasure working with you and we are glad to have exceeded your expectations. Best wishes, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleSincere thank you to Prestan Riley-Constable for his diligence and determination in helping me see through to the eventual sale of my property. My Solicitor had everything ready to go in May however, the other two sets of Solicitors in the chain have been woefully inept, Prestan always tried to find out what was (or was not) happening, shared the information appropriately, and endeavoured to keep things moving. His calm and patience with me, when I was tearing my hair out at the unnecessary delays, deserves a medal. Estate Agency is not just about marketing a property and getting interest and viewings, but following through the eventual sale process. Prestan has achieved this well and I am very grateful to him.
Nicki Β· 16 July 2025
Agent replied Β· 27 December 2025
Thank you for your kind words! We are so grateful for Prestan's hard work and dedication in helping you with the sale of your property. His determination and patience truly shine in difficult situations. We are lucky to have him representing our agency. Congratulations on the sale of your property! #teamwork #grateful #realestate
Kind regards, Lucy Mawer, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleGreat experience selling through Connells Southam. The team were super approachable and not too pushy. They were open and realistic about the whole process too. Ryan was always happy to answer any questions or give reassurance when other estate agents in the chain weren't so forthcoming. I'm hoping not to move again for a good while but I would definitely recommend and I would use them again!
Katie Β· 16 September 2025
Agent replied Β· 27 December 2025
Thank you for your kind words! We strive to be approachable and transparent in our processes, and we're so glad you had a great experience with our team. We appreciate the recommendation. Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleWe bought our second house with Connells-Southam.
We are very pleased about them hard work.
For pur second house, we go through a long journey, but we had the right team there always happy to help.
Kelly Moore is very passionate about her job and always was doing her best to make us happy. She always understand our needs, and was very helpful.
We had also Ryan, who give us all the support which we was asking.
Samantha Sheridan was our mortgage adviser and was doing her best to get the best deals for us.
Was a pleasure to work with the team from Connells- Southam.
Cristina Dumitru
Cristina Β· 16 April 2025
Agent replied Β· 23 October 2024
Thank you so much for your wonderful 5* review Cristina! We're thrilled to hear that Kelly, Ryan, and Samantha provided you with exceptional service throughout your journey. It was a pleasure working with you as well. Best regards, Lucy, Customer Relations Team
β
β
β
β
β
5/5
GoogleCouldnβt recommend Sam highly enough, especially as first time buyers we needed some extra guidance throughout the process and she was always more than happy to explain things to us and help in any way she could to keep the process moving forward. She not only kept us up to date on mortgage deals available for us throughout, but kept things moving with our purchase as well and helped us to assess where we were at when we got our survey back and needed to renegotiate. We also had a very bad experience with the first property we offered on (selling agents fault), which Sam went over and above to try and rectify for us!
Leah Β· 16 April 2025
Agent replied Β· 23 October 2024
Hi Leah,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Sam was able to provide the guidance and support you needed as first-time buyers. Your kind words are greatly appreciated.
Best regards, Lucy, Customer Relations Team
β
β
β
β
β
5/5
GoogleAll team at Connells Southam are fantastic! They are all very nice and supportive and fun! We had Ryan looking after us with our purchase and I could not recommend him enough. He was absolutely amazing, very communicative throughout the process, supportive and understanding. Moving/buying/selling can be so stressful, but Ryan made it look like the easiest thing ever- he takes time to understand what you need and has a solution to every problem.
Thank you! ππ
Georgiana Β· 16 April 2025
Agent replied Β· 9 November 2024
Many thanks Georgiana for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleWe had a great experience with this estate agency. Naomi was especially fantastic, she worked tirelessly chasing solicitors, always responded quickly, and answered all our questions clearly. She was friendly, approachable, and incredibly helpful throughout the whole process. We would highly recommend them.
Whet15 Β· 20 December 2025
Agent replied Β· 27 December 2025
Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with our agency and that Naomi was able to provide you with excellent customer service. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleWe have absolutely no faults with Connells (Southam Branch). My husband and I were buying our first house and Connells were fantastic from start to finish! In particular, Preston was amazing - answering all of our questions and guiding us through the whole process. We would 100% recommend Connells to anyone buying a home!
Kimberley Β· 29 August 2025
Agent replied Β· 27 December 2025
Thank you for your glowing review of Connells (Southam Branch)! We are thrilled to hear that we were able to provide exceptional service during your home buying process. Our team, especially Preston, takes great pride in guiding our clients through every step. Thank you for recommending us to others, and we wish you all the best in your new home! #ConnellsExcellence #HomeBuyingMadeEasy
Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GooglePrestan made the process of buying my first house very easy. Helped with any questions and explained it with great details.
Sam Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your kind words! We are so glad that we could make your first home buying experience a smooth one. We are always here to answer any questions you may have and ensure that you understand every step of the process. Kind regards, Lucy, Customer Feedback and Support Team.
β
β
β
β
β
5/5
GoogleThe team at Connells are amazing. Sam, Ryan, Preston, everyone I dealt with on every aspect was friendly and efficient. Sam is honestly like a fairy godmother. Have used her twice for mortgage and there's nothing she can't do.
Alexandra Β· 28 September 2025
Agent replied Β· 27 December 2025
Thank you for sharing your experience with us! We are thrilled to hear that our team at Connells exceeded your expectations. Sam and the rest of our team take pride in providing excellent service and making the mortgage process as smooth as possible. Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
4/5
GoogleLovely people to work with, approachable and work hard to help out. Preston went out of his way to fit us into viewings.
Happy to award 5 π when their diary entry tech is updated, as faulty βcancellationβ messages can be a bit off-putting. β¦
Lynne Β· 16 April 2025
Agent replied Β· 16 April 2026
Hello Lynne, thank you for taking the time to share your feedback. We're delighted to hear that you found our team, especially Preston, approachable and helpful. We appreciate your suggestion regarding our diary entry technology and are working on improvements. Best regards, Lucy, Customer Relations Team
β
β
β
β
β
1/5
GoogleNothing but glorified school kids,total lies,and very corrupt. lewis told me all searches had been done,and the sale would be completed by the end of october.but never sent sale to solicitor and searches were not even started. Still not completed at end of November. Lewis is as much use as a chocolote tea pot. And the rest of the staff are not any better. I certainly would never recommend connells to anyone.update still not sold after 16 months gave up with connells and went to hawksford there was a buyer straight away and the house was sold, start to finish in 5 weeks. Says it all.
Gary Β· 16 April 2023
Agent replied Β· 23 October 2024
Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
β
β
β
β
β
5/5
GoogleA real pleasure to deal with from start to finish.
Prestan exemplified great communication, taking care to ensure that we were fully updated throughout the process. Any issues were dealt with promptly and with genuine integrity.
Leading the sale to go through in time for the buyers and us as the seller the team at Connells showed a genuine care and passion for property. Taking initiative to get the very best for both parties.
Many thanks for your help.
Jonathan Β· 6 April 2025
Agent replied Β· 26 April 2025
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleI have been struggling to find a property for a while, Prestan has been very patient with me, making sure I find the right property for me!
Kerry Β· 21 March 2025
Agent replied Β· 16 April 2026
Many thanks for your marvellous 5* review Kerry. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleSamantha was so helpful as it was my first time buying a house
Plebs Β· 19 August 2025
Agent replied Β· 27 December 2025
Thank you for sharing your positive experience with Samantha! We're thrilled to hear that she provided such invaluable assistance during your home buying process. We're proud to have her on our team and truly appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team
β
β
β
β
β
5/5
GoogleFrom requesting a valuation of my home to looking at mortgages and putting my house on the market, Ryan and Connells team in Southam have been incredibly helpful, informative, transparent. I havenβt moved house in years but they have guided me through each step. They are an incredibly professional team. Early stages of selling for me, but Iβm feeling positive I am with the right people. I highly recommend this team
Nina Β· 16 April 2025
Agent replied Β· 23 October 2024
Many thanks Nina Linnitt for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleSam was great, got us the mortgage we needed to move and even when the chain wasnβt going to plan, she found alternatives to keep us moving!
Charlotte Β· 16 April 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleJust wanted to make a shout out to Lewis here. In the end we went with a different estate agent back in October 2020. That was purely because of property available - if we bought a property based purely on the efficiency and helpfulness of the agent then we would have gone with these guys. The only thing they lost out on was our spec of house but I'd recommend them to anyone. Ask for Lewis, he was on the ball.
Jampad Β· 16 April 2022
β
β
β
β
β
5/5
GoogleCould not speak more highly of Samantha our mortgage advisor. She goes above and beyond for helping us to remortgage on our current house, and is now working with us to sell and buy a new house. Her devotion to her clients are second to none, and nothing is ever too much of an ask. We will always return to Samantha for advice and she's a great asset to Connells.
Chelsea Β· 16 April 2024
Agent replied Β· 23 October 2024
Thank you for your 5* review Chelsea Johnson. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleWe were happy dealing with the particular branch. Oscar was very helpful and proactive. Always on time and very accomodating.
Costas Β· 16 April 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleI was given excellent advice regarding the purchase of a property. Prestan in particular was excellent, simplifying the process & ensuring I was clear on the steps that needed to be taken. I would highly recommend.
Emma Β· 16 April 2025
Agent replied Β· 29 December 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Emma! Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleJust completing on a property through Connells in Southam. Excellent experience from start to finish. Prestan who we dealt mainly with is brilliant and we would recommend to anyone. Pleasant and easy to deal with!!
James Β· 16 April 2025
Agent replied Β· 16 April 2026
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
4/5
GoogleGood team at Connells.
Sam take care of everything, she is very helpful and professional
MG.F Β· 28 October 2025
Agent replied Β· 27 December 2025
"Thank you for your kind words! We're thrilled to have such a dedicated team member like Sam who always goes above and beyond for our valued customers. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.