Every review we hold for the South Parade office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent Service and Smooth Tenancy Experience
I had an exceptional experience with Elite Property, and I would like to especially thank Emma and Ellie for their outstanding professionalism and support throughout my tenancy journey. From the very beginning, they were proactive, transparent, and always approachable, ensuring that every step of the process, from viewing the property to finalising the tenancy, went smoothly and efficiently.
They took the time to understand my requirements and helped me secure a comfortable, well-maintained home that perfectly suited my needs. Communication was always prompt and clear, and any queries or minor issues were handled swiftly and effectively. Their friendly attitude and genuine willingness to help made the whole experience stress-free and pleasant.
It’s rare to come across a letting agency that combines such efficiency, integrity, and customer care, and I truly appreciate the professionalism shown by the entire team, especially Emma and Ellie. I would highly recommend Elite Property to anyone looking for reliable property management and a positive rental experience.
Heshala · 14 October 2025
Agent replied · 14 April 2026
Thank you for taking the time to leave such a thoughtful review. We're really pleased to hear that your tenancy experience went smoothly and that Emma and Ellie were able to support you throughout. It’s great to know the process felt clear and straightforward. All the best in your new home, and thanks again for choosing Elite Property.
★★★★★ 5/5
GoogleElite Property were the agents selling the property that we purchased and throughout the whole process Chris was always extremely helpful, approachable and accommodating. He always provided a speedy response to any query we raised and we felt like we could totally trust him. We would definitely recommend this company to anyone and if we ever plan on moving house again, we would without any hesitation, instruct Elite Property to act on our behalf.
They even went to the trouble of buying us a card & bottle of wine as a moving in gift. What a lovely gesture!
Other Estate Agents of Doncaster take note!
Melanie · 14 July 2025
Agent replied · 14 April 2026
Thank you so much for the lovely review! We're thrilled to hear you had such a positive experience and that Chris was able to support you throughout the process. It means a lot to know you felt in safe hands, and we're so glad you appreciated the moving-in gift too!
If you ever need us again, we’d be more than happy to help. Enjoy your new home!
★★★★★ 5/5
GoogleWe sold 2 properties and bought one at the same time and used Chris from elite for the sales.
What a fantastic agent Chris is. He worked so hard to push our property sales through. We had a shocking experience with JS Law solicitors and Heart estate agents but Chris was there to sort out most of the issues we faced.
Chris was very professional and well organised. He followed up on every call we made and got back to us very quickly with answers we needed. He always answered our calls or rang us back within a few minutes. He has WhatsApp chat which is a huge bonus and sent us lots of updates using this. He would check in every week with updates on the sales and purchase.
His pricing is extremely good and I won't be surprised if is goes up. We had quotes from other agents and they were mostly double his costs. Chris if you read this, put your prices up because your worth every penny.
The whole process of the property sales and purchase were extremely stressful and we are very grateful we had Chris to help us through all of it. Thankfully I won't be buying any property for a long time, but if I was I'd be using Elite for sure.
Thanks again Chris for helping us through the whole process. Couldn't of done it without you!
Matt and Laura
Matt · 14 July 2025
Agent replied · 14 April 2026
It was a genuine pleasure to work with you both. We hope that you are happy in your new home for years to come!
★★★★★ 5/5
GoogleWe recently sold our property with elite Property we would recomend them 100%
The photos and video taken were first class
Ellie kept us upto date on progress of the sale moving forward shes so helpful and a great asset to the company ⭐️⭐️⭐️⭐️⭐️
Thankyou for all your help at a stressful time of moving home
Brenda · 14 November 2025
Agent replied · 14 April 2026
Thank you for your wonderful review! 🌟 We’re so pleased you were happy with the photos, video, and Ellie’s support throughout your sale. Wishing you all the best in your new home! 🏡 …
★★★★★ 5/5
GoogleElite properties provided an outstanding service throughout the sale of our property. Chris and Ellie were always available to answer any questions and provided an update on a regular basis. Would fully recommend them to anyone looking to sell or buy a property in the Doncaster area.
Neil · 14 November 2025
Agent replied · 14 April 2026
Thank you for your lovely review! 🌟 We’re so pleased you were happy with the service from Chris and Ellie and really appreciate your recommendation. 🏡 …
★★★★★ 2/5
GoogleI’m leaving a 2-star review for Elite Property Doncaster based on a very bitter experience at our previous rented property at 160, Wheatley Hall Road, DN2 4NA, where we stayed for almost 18 months. This was our first rented home, and we took great care of the property throughout our tenancy. Of course, some fair wear and tear is unavoidable over such a long period, but the end-of-tenancy charges were very disappointing.
We were initially informed that £290 would be deducted from our deposit, covering a deep clean, some small patches on a pantry shelf, replacement of the bathroom shower unit, and £60 to replace a single tile near the kitchen sink. These charges felt excessive and not proportional to the actual condition of the property. We discussed this with Chris from Elite Property, who did take the time to explain the situation and tried to help us understand it. Eventually, he conveyed that the landlord agreed to reduce the amount to only the deep clean and the tile replacement.
However, even then, we strongly disagreed with the £60 tile charge, as it was clearly just rubber paint that had worn out over time rather than real damage, and certainly not something that should cost that much to fix. As the managing agent and middle party, we felt Elite Property should have been more realistic and fair in assessing these charges, rather than passing on inflated costs.
Looking back, we regret not going through the formal dispute process, as tenants shouldn’t feel pressured into paying unjustified deductions from their hard-earned deposit. I’m sharing this review to help future tenants be more aware and confident in standing their ground.
Varuni · 14 February 2026
Agent replied · 14 April 2026
We’re sorry to see that you remain unhappy with the outcome of your deposit discussions, and we’re particularly disappointed that this further review has been left some 12 weeks after you vacated the property and after a previous review had already been posted and responded to at the time.
As we explained during our telephone conversation following your earlier review, we act strictly in accordance with our contractual obligations to the landlord. We are instructed by them regarding proposed deposit deductions, and our role as managing agent is to communicate those proposals clearly and ensure tenants understand how their deposit is protected and the formal guidelines set by the deposit scheme.
We do respectfully disagree with your recollection of events. At no stage were you pressured into accepting any deductions. In fact, throughout the process we repeatedly advised that your comments and counter-proposals were being put forward to the landlord and that negotiations were ongoing. We also clearly explained, and encouraged, the option of raising a formal dispute through the Tenancy Deposit Scheme if you were unhappy with the proposed charges. This route exists specifically to provide an independent decision. You chose not to pursue that process and instead accepted the claim while discussions were still ongoing with our client.
We always aim to be transparent, fair, and communicative with both tenants and landlords, and in this case we took steps to relay your concerns and help reach a reduced outcome compared to the original proposal.
We wish you all the best in your future accommodation and thank you again for your past tenancy.
★★★★★ 5/5
GoogleEmma & Elite Property Ltd
Fantastic Service Fantastic Systems
from start to finish just soooo easy to deal with
honest ,punctual ,professional
i have looked all over Doncaster at properties most agents were very poor or they had not checked the property so i found dirty bathrooms or the agent was late ......etc etc
Elite really are a cut above the rest
if you are a landlord this is the level of team you want to present your properties to potential clients
i fully recommend !!!
Mark · 14 February 2026
Agent replied · 14 April 2026
Thank you so much for such a great review! 😊⭐
We’re delighted you found everything easy from start to finish and that our honest, punctual approach stood out. We put a lot of care into how we present properties, so it’s great to hear that it made a difference 🏡✨
Thanks again for the recommendation, we’d be happy to help anytime in the future! 😊
★★★★★ 5/5
GoogleChris, Emma & Ellie were all extremely professional, efficient & friendly
Highly recommend Elite & wouldn’t hesitate to use again. We would like to thank them for their kind & diligent attention during the sale of our property
Moira · 14 December 2025
Agent replied · 14 April 2026
Thank you for taking the time to share your experience. We’re really pleased to hear that we were able to support you with your sale and that you found the process professional and well looked after. We truly appreciate the recommendation. 🙂 …
★★★★★ 5/5
GoogleWe have just successfully completed a house sale through Elite. From start to finish the service provided by Chris was fantastic. Great communication throughout with regular updates. As we were not around for much of the time Chris accompanied viewers on our behalf. Even our buyer said that they were the most helpful estate agent they had dealt with ! Thanks for a great service - much appreciated 😊
Teresa · 28 December 2024
Agent replied · 10 December 2024
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience. It was a pleasure to assist you with your sale, and we’re delighted that your buyer appreciated our efforts as well. Wishing you all the best for the future! 😊 …
★★★★★ 2/5
GoogleI’ve been a tenant with this letting agency for 1.5 years, and unfortunately my experience has been very disappointing.
During the house viewing, I was told that the backyard lawn would be renewed and the hut roof would be fixed before I moved in. Neither of these ever happened throughout my entire tenancy, and there was no proper follow-up or communication from the agency to get these issues resolved as promised.
Later, a wallpaper in the kitchen was damaged during a radiator replacement carried out in my tenancy. We had a large torn section of wallpaper in the kitchen for a very long time, and this was never fixed. The agency also didn’t properly follow up with the landlord, despite repeated reminders.
Despite these unresolved issues, we were charged £210 from our deposit for “cleanliness” of the kitchen tops and bathroom, as well as for a “broken tile” near the sink. The so-called broken tile was actually just some rubber paint that had peeled off from normal wear and tear. It felt like we were being charged to clean and prepare the property for the next tenancy rather than being charged for anything we caused.
When we requested the original inventory photos to verify these claims, the responses were extremely poor or sometimes we received no response at all. In the end, due to the lack of cooperation, we decided to let it go, but the whole experience was frustrating and disappointing.
Just because of this experience I'm putting it as 2 stars
Dhanuka · 14 December 2025
Agent replied · 14 April 2026
Thank you for taking the time to share your feedback. We are sorry to hear that aspects of your tenancy did not meet your expectations, and we appreciate you raising your concerns.
As we have since discussed directly with you, we have explained our role within the tenancy process. As a letting agent, we are instructed by the landlord and must act in line with their decisions. With the exception of emergency or health and safety issues, we are not able to authorise or carry out repairs or maintenance works without the landlord’s express permission. We do understand that, at times, this can appear as though we are not cooperating, however we are required to follow the instructions given.
Throughout your tenancy and during the checkout process, all enquiries were addressed, and we ensured that calls and emails were responded to, even when conversations were challenging or when we were awaiting further instruction from the landlord. We appreciate that this may not have resulted in the outcome you were hoping for, but communication was maintained to ensure you were kept updated at each stage as information became available to us.
Regarding the checkout deductions, these were based on the independent inventory and checkout reports. As the agent, we must present the landlord’s proposed deductions, and it is then the tenant’s right to raise a dispute through the Tenancy Deposit Scheme (TDS), who act as an independent adjudicator. While we understand you chose not to proceed with a dispute, the option was available to ensure a fair and impartial outcome.
We are sorry that your experience left you feeling disappointed, as we always aim to provide a professional and transparent service to both landlords and tenants. Your feedback has been shared with our team so that we can continue to improve the service we offer.
We wish you all the best in your new home.
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
Absolutely Fantastic Letting Agents!
I can’t say enough good things about my experience with Elite Property! From day one, they’ve been nothing short of amazing. Their communication is lightning fast, their team is unbelievably friendly, and they go above and beyond to make everything smooth and stress free.
Any questions I have are answered with real care, and every step of the process felt easy and well organised. Maintenance requests? Sorted quickly. Updates? Always on time. Their professionalism and genuine enthusiasm make a HUGE difference.
Honestly, it’s rare to find a team this dedicated, reliable, and positive. I’m genuinely thrilled with the service I’ve received and would recommend them 100% to anyone looking for a letting agency!
K · 14 December 2025
Agent replied · 14 April 2026
Thank you for your wonderful review. We’re so pleased to hear you’ve had such a positive and stress-free experience with our team. Your feedback on our communication and care truly means a lot to us. We really appreciate the recommendation and are always here if you need anything. 😊 …
★★★★★ 5/5
Google🌟🌟🌟🌟🌟Amazing company if it wasn't for Emma's determination and understanding I would most likely be homeless or living in an emergency accommodation with my family right now after my old landlord needing the house back due to selling up we found a property with elite and had emma deal with absolutely everything for us she went above and beyond her job role for us to have a home we shall for ever be thankful to emma for her greatness ive happily give it 10 stars if I could 🌟🌟🌟🌟🌟
Stephanie · 14 December 2025
Agent replied · 14 April 2026
Thank you for taking the time to share your experience. We’re pleased to know we were able to support you and your family during a challenging time. We are committed to providing a high level of care to our tenants, and your feedback reflects that dedication. 😊 …
★★★★★ 5/5
GoogleGreat agency to work with. Very clear communication and fast responses. Everything with my tenancy was handled smoothly. Thank you to Emma and the team!
Pasha · 14 December 2025
Agent replied · 14 April 2026
Thank you for your feedback. We’re pleased to hear the tenancy process was smooth and that our communication was clear throughout. Emma and the team really appreciate your review. If you need anything in future, we’re here to help. 😀 …
★★★★★ 5/5
GoogleChris and the team at Elite Properties are second to none. They have made the entire process absolutely seamless with fantastic communication and service. With both business support and general guidance on our lettings the service has been second to none with all 4 of our flats been tenanted within a week of instruction. Highly recommend.
Leonie · 29 October 2024
Agent replied · 10 December 2024
Thank you for your kind words! We’re glad the process was seamless and your flats were tenanted quickly. We’re always here if you need further support! 😊 …
★★★★★ 5/5
GoogleWe had the pleasure of working with this real estate agency during the purchase of our home, and as buyers, we were very satisfied with the entire process. Communication with the agency was smooth, professional, and friendly at every stage of the transaction.
Special thanks go to Mr. Chris, who was responsible for the property we purchased. As an intermediary, he was extremely helpful, always available, and answered all our questions with great patience and clarity. The communication with him was truly excellent, which we greatly appreciated throughout the process.
We can wholeheartedly recommend this agency.
Monika · 14 July 2025
Agent replied · 14 April 2026
Thank you so much for your kind words and recommendation! 😊 It was a real pleasure helping you with your purchase, and I’m so glad the experience was a positive one. Wishing you all the best in your new home! 🏡 …
★★★★★ 5/5
GoogleI have found Chris Stone to have the highest work ethic, be professional in every way and without exception to be honest, trustworthy and diligent. I am currently recommending Chris to other potential customers. Thank you Chris.
David · 14 April 2025
Agent replied · 10 December 2024
Thank you for taking the time to leave us a review Dave. It's great to be working with you.
★★★★★ 5/5
Google5 Star experience from Emma and the Elite Property team. Great support to me, assisting me with renting a property. Made everything very easy - the process was very clear. Would highly recommend the team to anyone looking to find a rental property. Thanks so much!
Naomi · 24 March 2026
Agent replied · 14 April 2026
Thank you for the great review ⭐️
Emma and the team loved helping you, and we’re so pleased everything felt clear and easy 😊
Enjoy your new home 🏡✨
★★★★★ 5/5
GoogleElite Properties are an excellent estate agent and were extremely helpful throughout the entire process, keeping me informed every step of the way. Ellie in particular went above and beyond, providing regular personal updates and liaising with the solicitors to chase progress, which took away a lot of stress. She was great throughout the whole process.
Kirren · 14 December 2025
Agent replied · 14 April 2026
Thank you so much for the great review ⭐️ We’re really glad to hear you felt well looked after and kept in the loop throughout✨. Thanks again for choosing Elite Property and for taking the time to share your experience 😊 …
★★★★★ 5/5
GoogleThank you Elite Property for helping us to buy our first home 🫶🏼 Chris is professional and friendly, always willing to help. Me and my husband felt valued and he always responded to all our questions.Everything went very smoothly and we couldn’t be happier. Highly recommended. 5/5 …
Petra · 14 April 2024
Agent replied · 26 November 2023
Hi Petra, thank you so much for your lovely feedback! It was an absolute pleasure to help you buy your first home.
★★★★★ 5/5
GoogleElite Property successfully found a quality tenant where I was struggling to do so (via OpenRent).
Chris' proactive approach was what encouraged me to switch to Elite Property and the engagement of Elite's services through to tenant found, was easy and hassle free for me and worth the incredibly competitive fee.
I would not hesitate to recommend Elite's services and will be using Elite for my next tenant find and house sale.
Alexandra · 14 April 2025
Agent replied · 10 December 2024
Thanks for the review! We thoroughly enjoyed working with you and look forward to doing so again in the future.
★★★★★ 5/5
GoogleWe have just purchased a property that Elite had listed. Chris was extremely knowledgeable and helpful throughout, from the initial viewing through to completion. Would very much recommend
Gary · 28 December 2024
Agent replied · 10 December 2024
Thank you for your kind words! We're thrilled to hear that you had such a positive experience whilst using our services. Congratulations on your new home, and we wish you all the best as you settle in! 😊 …
★★★★★ 5/5
GoogleHad a wonderful experience with Elite Property. Both Chris and Emma were fantastic in helping me find an apartment. They answered any questions I had both professionally and promptly. Totally recommend.
Ragi · 29 October 2024
Agent replied · 10 December 2024
It was a pleasure to help you find your new property Ragi. Thank you for taking the time to leave us a review!
★★★★★ 5/5
GoogleChris was brilliant from start to finish. As someone who has never used a letting agent before, he was incredibly helpful and explained every detail to us throughout the entire process. The inventory was thorough and we were easily able to …
Emily · 14 April 2024
Agent replied · 7 July 2023
Thanks for taking the time to leave us a review Emily. It was a pleasure to help you and your family find a new home. You know where we are if we can help with anything else!
★★★★★ 5/5
GoogleChris was absolutely fantastic through the entire process of letting us our new flat. He was polite, friendly, patient, and understanding with any queries we had along the way, and flexible where necessary to help us with the paperwork. …
Yasmin · 14 April 2024
Agent replied · 26 November 2023
Hi Yasmin, thank you so much for your feedback! We were more than happy to help and make the process simple for you both.
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