Every review we hold for the South Oxfordshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFirst rate experience letting my Wapping flat through Knight Frank
My experience dealing with Marie, head of Wapping lettings at Knight Frank, has been first rate. From the first meeting - where she provided helpful insights on the rental market - through to securing quality tenants at a good price point, I have been very happy with the levels of speed, efficiency and professionalism from Marie and her team. Thank you.
Anna · 12 September 2024
Agent replied · 22 October 2024
Dear AnnaIt was my absolute pleasure dealing with you and thank you so much for the lovely feedback. I do hope we get to work together in the future and all the best.Marie
★★★★★ 5/5
TrustpilotKnight Frank and Katie Shaw in…
Knight Frank and Katie Shaw in particular have been excellent to work with. Katie has done an excellent job and has made the whole process super easy for me letting out my house - I would highly recommend using Knight Frank. The introduction was excellent and thorough and the work since has been seamles and excellent - thank you Katie.
Benji · 26 September 2024
Agent replied · 22 October 2024
Dear Benji,Thank you so much for your lovely feedback! I am so pleased that I was able to help you in finding a tenant for your property, it has been such a pleasure working with you!All the best,Katie
★★★★★ 5/5
TrustpilotMichelle Henry of KF Lettings Baker…
Michelle Henry of KF Lettings Baker Street has been a joy to work with in the management of our property which has been with KF since 1998. As I live in Hong Kong i contact her through either email or phone. No matter the issue/event Michelle handles it in a prompt and business like manner. I have never had to question any of her costings. She is a credit to her company in every way.
GC · 12 December 2023
Agent replied · 22 October 2024
Dear Mr Dobby, thank you so much for the kind words, it has been a pleasure getting to know you over the course of this past year. I am pleased to have been of assistance to you and I look forward to continuing to work with you on the management of your property. Best regards Michelle
★★★★★ 1/5
TrustpilotAgent who dealt with us was very…
Agent who dealt with us was very unhelpful on our side - was more concerned to get money than to help us as customer's. Property was handed to us dirty and dusty and full of previous tenants items which agents didn’t even check or care to ask. Strongly recommend not to use this agency , not professional and useless
KMW · 7 October 2024
Agent replied · 22 October 2024
We are really sorry to hear about your experience. A member of the team will be reaching out to you shortly to discuss this further. Please accept our apologies again. Knight Frank
★★★★★ 5/5
TrustpilotMichal Houlden - top notch
Michal Houlden at Knight Frank (Cambridge) was excellent from start to finish. He found us a buyer and got the sale over the line in a challenging market. He was helpful, hard-working and courteous throughout. He had genuine local knowledge. We have had a great deal of experience of other estate agents recently, most of it negative, so Michael was a breath of fresh air - a cut above the rest.
Chris · 5 March 2024
Agent replied · 22 October 2024
Dear Chris, Thank you for your five-star review and kind words - we really appreciate it and hope we can work with you again in the future. All the best, Michael & the Knight Frank Cambridge team
★★★★★ 5/5
TrustpilotSuperb Property Manager, Michelle Henry @ Knight Frank.
Having a rental property it is very important that we have a trustworthy and experienced Property Manager. Over the past year this has been Michelle Henry @ Knight Frank. Michelle is responsive and proactive making our lives much easier. Michelle always seems to be one step ahead dealing with any issues from tenant or landlord. Highly recommend Michelle Henry @ Knight Frank.
Renee · 1 August 2024
Agent replied · 22 October 2024
Dear Renee, Thank you for your kind words. It has been a pleasure working with you, thank you for intrusting me to look after your beautiful property. Please feel free to get in touch should you wish to use our Property Management services again in the future.Best wishes, Michelle
★★★★★ 5/5
TrustpilotLouna Del Barrio has been incredibly helpful
Louna Del Barrio has been incredibly helpful in the search for our new flat. Super responsive, proactive, and professional throughout the process. Great experience working with her.
BR · 19 October 2025
Agent replied · 22 October 2025
Thank you so much for your review Baptiste, glad to hear you had a great experience, I will continue to remain available whenever you need me. Best, Louna
★★★★★ 5/5
TrustpilotAs Executors we appointed the Esher…
As Executors we appointed the Esher office of KF to market our parents house. This was following what we viewed as knowledgable, clear advice from Adam Burlison and his team, which included how best to ‘present’ the property internally and externally. A good number of always accompanied viewings took place and we were always kept appraised of progress. All in all, a very good service.
Simon · 5 June 2024
Agent replied · 22 October 2024
Thank you for trusting us with the sale of the family home, the team enjoyed looking after you and I’m delighted the service we offered was appreciated.
★★★★★ 1/5
TrustpilotTax return annual statements for properties service
I asked annual statements for tax return for 2 properties on 03 th of May Received 2 statements on 17 th of May : both with math mistakes, asked to check and send me back statements without mistakes, received on 30 th of May statements with math mistakes again . ( different )Again asked to check and send me statements again, still waiting. Sent a lot of emails, asked statements during telephone calls with property manager. Today is 03 th of July - 2 mounts later from first request and I still have not received correct annual statements.
Sergey · 3 July 2023
Agent replied · 22 October 2024
Dear Sergey, We are really sorry to hear about your experience. We are looking into this issue now and a member of the team will be in touch soon. Knight Frank
★★★★★ 5/5
TrustpilotWe had a wonderful experience dealing…
We had a wonderful experience dealing with Knight Frank, in particular Patricia who was professional, prompt with her communication and very available to help with advice during our process of letting a flat.The rest of the team at Knight Frank were also incredibly professional and made the rental process less stressful! A massive thanks to the team and I wouldn’t hesitate to recommend!
Reshma · 6 July 2024
Agent replied · 22 October 2024
Hi Reshma, Than you for your kind words, it was a pleasure helping you with the process. Do let us know if we can help with anything else during your tenancy.
★★★★★ 5/5
TrustpilotWorking with Beth Tighe at Knight Frank
Working with Beth at Knight Frank was a very positive experience. She is pleasant, responsive and effective and gets the job done. She knows when/how to take support from the wider office.
Altaf · 16 September 2026
Agent replied · 22 September 2026
Dear Altaf,
Thank you for your review. So pleased we were able to help you find your ideal tenancy, we look forward to continue working with you on the sale!
Best,
Beth
★★★★★ 5/5
TrustpilotMy partner and I had a great experience…
My partner and I had a great experience with Knight Frank. Summer White was our agent, and she was amazing. She took the time to understand our specific needs and suggested properties accordingly. Summer was also very responsive and always kept us in the loop, making the whole process smooth and stress-free. Thank you Summer for helping us find our new home!
Mark · 15 July 2024
Agent replied · 22 October 2024
Dear Mark,Thank you so much for your kind words and for taking the time to share your experience with Knight Frank. I am thrilled to hear that you and your partner had a positive experience working with me.It was a pleasure assisting you both in finding your new home, and I am glad I could help make the process smooth and stress-free.Wishing you all the best in your new home! If you ever need any further assistance in the future, please don't hesitate to reach out.Warm regards,Summer
★★★★★ 5/5
TrustpilotKnight Frank,Richmond
Liam and Charlie at Knight Frank, Richmond were both incredibly helpful throughout our house selling process. Our house sold within a few days and the whole experience to completion was exceptionally smooth. Charlie was always available to talk to and kept in contact with all parties to facilitate the move. Would definitely recommend.
Lorna · 4 December 2024
Agent replied · 22 December 2024
Dear Lorna,Thank you for your lovely review, it was a pleasure working with you. If you need anything in the future, please don’t hesitate to ask!Kind regards,Charlie & the Knight Frank Richmond team
★★★★★ 5/5
TrustpilotI don’t rate Knight Frank 5stars as…
I don’t rate Knight Frank 5stars as estate agents, especially KF Ascot. They definitely don’t work in favour of tenants. Especially those that give so much loyalty. This review of 5 stars is deserving as recently in the past few months, I finally have a Property Manager (3rd in under 4years), who actually listens and gets things done.Thank you Allan McSweenGreatly appreciate it
Rajni · 19 June 2024
Agent replied · 22 October 2024
Thank you for your review. We are sorry to hear about your experience with the Ascot office but we are pleased to hear that Allan has helped to make your experience a much better one and we hope this continues for years to come. Thank you again.Knight Frank
★★★★★ 5/5
TrustpilotGreat support from Brigette Bulan for agreement renewal
Brigette Bulan was very supportive during the renewal of my tenancy agreement. I particularly appreciated the clear communication and timely follow up.
Sander · 20 November 2025
Agent replied · 22 November 2025
Dear Sander
Thank you for taking the time to write a review. I am pleased we reached a positive result on the renewal.
Kind regards
Brigette
★★★★★ 5/5
TrustpilotFast service and thoughtful resolution
We’ve recently moved to the Wimbledon area from outside the UK. The property we are renting is fantastic, but a few items needed updating and fixing. Daniel Lloyd from Knight Frank has been assisting us with speedy turnaround and organizing repair technicians for a variety of issues. Although we’re early on in our time here, our experience with Daniel has been top notch so far!
Kirk · 8 May 2024
Agent replied · 22 October 2024
Thank you for your very kind words, Kirk. It's been a pleasure working with you since you moved into the property. Please let me know whenever you require further support or assistance.Kind regards,Daniel
★★★★★ 5/5
TrustpilotHIghly Recommended
The selling whole experience with KF has been positive throughout beginning with the marketing plan, through viewings, and ultimately a successful sale. Helen was professional, proactive, and diligent and has provided timely and helpful advice and guidance. We would recommend the KF team in Stow-on-the Wold strongly to anybody considering selling their property.
Richard · 21 November 2024
Agent replied · 22 December 2024
Thank you Richard for your kind review. It has been a pleasure to work with you on the sale and although it took rather longer than planned, working with a long chain, I am very happy we got there in the end. Let me know if I can ever be of assistance again. Best wishes, Helen
★★★★★ 5/5
TrustpilotAppreciation for Outstanding Property Managemen-Ava Ho
The staff and manager from our KF team is very prompt for any issues. I would like to especially thank my property manager Ava Ho who being so responsible all the time and react quick for all the problems. I am really appreciate to have her to support me.
Changjian · 11 May 2026
Agent replied · 23 May 2026
Hi Yidan,
Thank you very much for your kind words - I’m really pleased to hear this and glad I could help.
Best regards,
Ava
★★★★★ 5/5
TrustpilotBy far the best agency we’ve had as a…
By far the best agency we’ve had as a tenant. Clear and consistent communication from the moment we started interacting at viewing and right through our tenancy (been 2 years now)
Ian · 9 September 2026
Agent replied · 22 October 2024
Hi Ian
Many thanks for your review and for the kind words. Delighted to hear that your tenancy is going smoothly.
If you ever need any assistance or have any questions, please don't hesitate to get in touch.
Many thanks
Jason and the Knight Frank Canary Wharf Lettings team
★★★★★ 5/5
GoogleJason and Matt were fantastic with the purchase of our new home. They went above expectations to help get the chain moving along. Thank you again. Freya
Freya · 22 September 2025
Agent replied · 22 October 2025
Thanks for your kind words, Freya. The lower chain was certainly a challenge, but we got there! I hope you and your family are very happy in your new home. Best Jason and the Knight Frank Henley team
★★★★★ 5/5
TrustpilotNaim Beelut in accounts delivered a…
Naim Beelut in accounts delivered a brilliant service to resolve historical outstanding invoices. These were spread over different departments and took considerable time and effort to resolve during the last quarter of 2023. Naim was reliable in providing follow ups to me and it was evident that he was personally invested in getting my case resolved. This is the best service of this kind I have ever had. Thank you!
Paul · 2 January 2024
Agent replied · 22 October 2024
Hi Paul, thank you for your kind words, it was a pleasure assisting you. I appreciate your patience and quick responses. I hope you have a wonderful new year.ThanksNaim Beelut
★★★★★ 5/5
TrustpilotStratford upon Avon
Stratford upon Avon. Giselle. Giselle took over when Shelley left. Initially I was concerned as had a long standing relationship with Shelley. I couldn’t have been more wrong. Giselle is on the ball, efficient and proactive. The whole thing has been very stressful but Giselle always did what she could to resolve ( and even anticipate ) issues. Thank you. Excellent job well done Sarah & David Dykes.
Sarah · 12 February 2024
Agent replied · 22 October 2024
Dear Sarah and DavidThank you very much for your lovely review, it’s so appreciated. It certainly was bumpy in the run up to exchange, however, all a distant memory now I hope! You were wonderful clients and I wish you every happiness in your new home.Kind regards,Giselle
★★★★★ 5/5
TrustpilotKnight Frank Stow-on-the-Wold
Our sellers used Knight Frank Stow-on-the-Wold and as a buyer they have been fantastic. Helen was brilliant with the communications, very proactive in ensuring everything was moving along, super professional with all our dealings and a genuine pleasure to deal with. Its well known that moving home is one of the most stressful times in life, but Knight Frank at Stow made it all really easy on our purchase.
Andrew · 17 January 2024
Agent replied · 22 October 2024
Thank you very much for your kind review. Working with proactive buyers really helps the whole process move forward smoothly. Thank you for the part you played. Please let me know if I can help in the future, and I hope you enjoy your new home in the Cotswolds. Best wishes Helen
★★★★★ 5/5
TrustpilotKnight Frank Richmond review
Ivanka at Knight Frank Richmond lettings has been a pleasure to deal with. Professional, super knowledgeable and totally on the ball. Nothing has been too much trouble and I feel in very safe hands with her dealing with my property rental. Great service Ivanka !! Many thx.
Jude · 14 May 2026
Agent replied · 23 May 2026
Dear Jude, Thank you so much for your wonderful review! I truly appreciate your kind words. It was a pleasure working with you.
If you need anything else in the future, whether it's assistance with your property or any new projects, please don’t hesitate to reach out. Many thanks
Ivanka
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