5/5
Simona-Maria Rosu customer support is second to none.
I would like to give a shout out to Simona-Maria Rosu who works in property management.
Trusted Agent profile · South Oxfordshire
★★★★★
252 reviews across 3 platforms
5 St. Martin's Street, Wallingford, OX10 0AL, South Oxfordshire, OX10 0AL
Chancellors's office in South Oxfordshire, at 5 St. Martin's Street, is rated 4.6 out of 5 across 252 reviews on three platforms, including 66 Google reviews rated 4.5.
Every review we hold for the South Oxfordshire office, from every platform, shown as written. First names only.
5/5
Simona-Maria Rosu customer support is second to none.
I would like to give a shout out to Simona-Maria Rosu who works in property management.
5/5
Charlotte have been great from the very
Charlotte have been great from the very first viewings we had with her, very friendly, really listens to what your looking for and is really great at staying in contact with you.
5/5
I found Kestrel at the Wallingford Branch a perfect delight to work with when I was selling my home. Kestrel was informed, prompt and enthusiastic about getting prospective purchasers to view. I always felt that she gave the extra mile in the entire process. Kestrel was available to speak to, at all times and was forth coming on feed back after each viewing, which I appreciated immensely. When the sale was achieved she continued to stay on the project seeing it through in great detail. I am certain that the purchaser felt the same way. The perfect go between to get the job accomplished.
5/5
She is awesome and helpful
5/5
We recently sold our house through Chancellors and were very impressed with the service we received. David Pratt was very knowledgeable and helpful when talking us through marketing our house and Alan Clarridge and Louise Taplin did a great job of marketing our house and securing a buyer within 2 weeks. Louise was excellent at communicating between ourselves and our buyers whilst we then took the time to find a property to buy and helped to ensure a smooth and successful sale. Thank you.
5/5
I chose Chancellor to sell my property because of their locality and knowledge of the local market. Although a buyer was found quickly, the process was somewhat drawn out. This was no fault of Chancellors. Indeed, Richard Sharman was always on the case and constantly communicated with me, He was polite, professional and cooperative though-out. When Richard was unavailable, Louise Taplin was there to help, advise and ensure my concerns were relayed to Richard. I have no hesitation in recommending Chancellors. Thank you to all the staff for helping during this stressful time.
5/5
We have been very impressed by the service offered by David and his team at Chancellors, Wallingford. David led our sale and throughout has been easy to work with: polite and friendly; willing both to listen to our wishes and offer advice; and giving prompt and detailed feedback from viewings. He was proactive in trying new ideas and has maintained regular contact with both prospective buyers and us. On paper estate agents offer similar packages; it is the quality of the staff that makes the differences. Thank you.
5/5
I had three agents out to value my property and I was impressed with Chancellors' modern and proactive approach to selling houses. The details, communication and attitude towards my property was consistant and of a high standard. They negotiated well to get me the best price and the transaction went through smoothly. Their approach was personal and I would recommend them to anyone looking to move locally. David and the team were excellent to deal with and gave me full confidence from the start. Honest and straight talking. A rare thing in estate agents!
5/5
I should like to thank the team at Chancellors, in particular David Pratt, who was enormously helpful and proactive in progressing the prompt sale of my house. During the delays that arose, David tirelessly pushed for an early result, finding the solutions to several problems against the odds! He is hard working, polite and a pleasure to work with. The Team at Chancellors were conscientous and proactive right from the start. Many thanks for your service.
5/5
Renting with Chancellors and property manager Franki
I am currently renting a house through Chancellors, and my property manager is Franki. She is the best! She always follows up on time, even with difficult issues, and gets everything sorted out quickly.
5/5
I have nothing but praise for Calum who dealt with my purchase. He went above and beyond to help me with my move even rolling up his sleeves to help offload 2 van loads of furniture! Thank you for helping make a stressful event much more manageable Anne
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
Very good experience. Special thanks to Danial who helped us from the first viewing to completion.
Thank you Sam for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
It was always going to be difficult selling the family home after the death of my Father but Neil and Richard were both very compassionate and extremely helpful. They had a cash buyer within a week and kept me informed at every stage, and even provided information before our solicitor had let me know! I would have no hesitation in recommending this company and would like to thank them for all their help!
1/5
The worst estate agents ever! And there’s been some runners up. Chancellors are the best at being this bad. Failed to provide video of property in the beginning. We ended up moving in without seeing the property. No end of badgering emails. As a tenant, if your employer moves your payday, ‘Chancellors don’t do bridging payments’ Instead you owe them at the end of the tenancy and will be in arrears until then as ‘you are contractually obliged’ to pay on that date. Chancellors reply to emails typically 3 weeks after being badgered themselves. Utterly unhelpful.
Hi John, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
We dealt solely with David Pratt who was professional, helpful and prompt throughout the course of us purchasing our property. We were new to the area and he guided us to which areas were ideal and what they offered. Nothing was too much trouble and he was always polite and eager to ensure everything was going through smoothly. We would recommend Chancellors particularly David to anyone looking for a property in the area.
4/5
Fast and efficient
Replied quickly to initial enquiry at short notice
1/5
Been up for sale since may, definitely WOULDNT recommend them, I havent heard from them in the last 6weeks or even a viewing , I email them and never get a reply back, I call them no answer if I do get someone always say they will call me back but never do. Disgraceful .. I will say they were good at the start,but the lady who was looking after me moved on so went down hill from there.. Cant wait for my contract to END ..
Hi Julia, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
Was very approachable atanytime and was…
Was very approachable atanytime and was very helpful to clear my doubts as I haven't done this before.
5/5
Frankie has recently taken over and sold my house for me! She has been brilliant from start to finish- would highly recommend !
Thank you josh for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
Buying a house is stressful, especially when you're buying your first home. Louise Taplin from Chancellors was so professional throughout the whole process, which was far from straight forward. Louise kept us informed throughout the whole thing and offered us reassurance when we needed it. We are now happy home owners so thank you for all your efforts and patience Louise, it has been very much appreciated!!
5/5
Chelsey Mitchell and Georgie Jenner…
Chelsey Mitchell and Georgie Jenner processed and followed up on all inquiries and requests promptly.
1/5
I would strongly caution landlords
I would strongly caution landlords, tenants, and prospective clients before engaging Chancellors for property management.
1/5
They specialize in making you feel insignificant and uninteresting, they also quite amazing in the art of "We don't care" and the "why are you bothering me?" Nothing will boost your confidence as a business looking for space more than a 20-40 second phone conversation with them, they so efficient in "showing you the door" that it will take you some time to recover from the "experience" Highly recommended to all masochistic out there :)
Hi Gabriel, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
Through the various ups and downs of trying to buy a house, Danial and his colleagues have continued to be supportive, professional, friendly, accommodating to my own foibles and requirements and all round a pleasure to deal with.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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