5/5
GoogleAidan was so helpful during my move! I would really recommend Streets Ahead and especially Aidan, he has been on hand to answer my questions any time of day or night.
Trusted Agent profile · South Norwood
Verified
Streets Ahead South Norwood reviews
★★★★★
305 reviews across 2 platforms
25 High Street, South Norwood, SE25 6EZ
Streets Ahead's office in South Norwood, at 25 High Street, is rated 4.6 out of 5 across 305 reviews on two platforms, including 303 Google reviews rated 4.6.
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Reviews
Every review we hold for the South Norwood office, from every platform, shown as written. First names only.
Google1/5
Googlethey put 6 people ( 2 adults and 4 children ) into a small 2 bedroom home. The tenants were dirty and disrespectful and caused a lot of mess and damage. The inventory was taken 9 days after the tenants moved in. I had to pay 9 days of their …
Agent replied · 22 June 2023
Good morning, Many thanks for your comments above and we take all feedback very seriously. If … More
5/5
GoogleFinally got my first home. Thanks to Aidan. He was so lovely & easy to communicate with. He was very knowledgable and I never felt pressured. …
1/5
FacebookThis is the first time we have use Streets Ahead to move. The property is great but prior and during the move, Streets Ahead South Norwood Branch have backtracked on several things, and have essentially called us liars. We approached them with concerns personally and privately, when asked to review their services on Facebook, and received the following: Maxime (Lettings Manager) denied all conversation about an issue, Aidan (Lettings Negotiator) implied that we were lying on that topic. Furthermore a non-working key that was assured to be replaced, has now been advised that the landlord will have to sort it. To boot, we received claims that Streets Ahead was constantly in touch throughout the process. This was not the case (e.g. we had to sort the problems that their reference company had), I had to chase them, rather than them calling us, and on one occasion we found ourselves left in London on the key pick up date without being told it has been postponed. Thankfully we had not turned up with a van full of belongings on that date, it being a work day. Overall, Streets Ahead is willing to take your money and move you very quickly, but exhibits poor communication and an unwillingness to address or correct their mistakes, being very quick to shift blame onto you. I don't appreciate being called a liar when the issue had been raised prior to even placing a deposit, in person and in writing.
5/5
GoogleI am beyond grateful to the team at Streets Ahead South Norwood branch who helped me navigate a tricky purchase that completed at the height of lockdown. When I first viewed the property, I was met by Patrick Simpson, who supported me in taking my time to look around while giving me honest and detailed insights into the area's market. He helped me make the right decision to put in an offer. The sales team headed by Sedat Kilic fairly presented my offer to the seller and avoided a 'bidding war' on a sought after property. I believe they were fundamental in having my offer chosen over a cash buyer, and for that alone, I can't thank them enough. I had Philip Bruce and Mary-Jane Taylor look after me during the final stages. I found Philip to be incredibly helpful during the stress and complication of completing during the lockdown, and his proactive stance pushed the purchase through. I would wholeheartedly recommend Streets Ahead to anyone.PositiveResponsiveness, Professionalism
5/5
GoogleI would highly recommend Streets Ahead to anyone who is looking for a new place. Charlie Ridge went above and beyond to help me find my new place. Great service customer service and care!
5/5
GoogleSedat at Streets Ahead South Norwood is fantastic and has and is providing excellent service. Very polite and responds to queries very swiftly and efficiently. I have nothing negative to say about him.
5/5
GoogleBoth Phil and Michael are excellent! You’re in great hands with the Streets Ahead - South Norwood team ☺️
5/5
GoogleI would like to say a big thank you to Street Ahead. From day 1 they been fantastic. A special mention to Sedat who started off with our sale. Always professional, …
5/5
GoogleSuch a great experience with Streets Ahead. I want to say a big thanks to Kallam who was very professional and friendly.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleThey are simply liars and cannot be trusted, having had them over to value my mothers home it must be said they lie and cannot stick to ANY promise they make. They are bullies, promise the world and lack the capacity to do the most simplest …
Agent replied · 22 June 2023
Good morning, Many thanks for your comments above and we take all feedback very seriously. If … More
5/5
GoogleAidan has been great at assisting myself and my partner in finding our lovely new home and keeping us well informed throughout the whole process
5/5
GoogleStreets Ahead South Norwood are awesome especially Jacob who worked tirelessly against odds, ensuring that my needs are met. They are 1st rate in customer service, care and concern. Kudos.
5/5
Google'I have truly been blown away by the speed, professionalism and level of sales ability displayed by Aimen, Phil and the rest of the team at Streets Ahead in South Norwood. …
5/5
GoogleExcellent service throughout. Sedat has been a star, nothing too much trouble for him to sort out for you cannot thank him enough for getting us on the move
5/5
GoogleSedat was excellent at helping me find the right place at the right price, and really nice to work with and super-reactive and above all very personable and friendly.
2/5
GoogleOn the lettings side of things not very knowledgeable about the area,not very organised. One agent stands head and shoulders above though, his name is Enzo, always request Enzo if possible, very professional.
Agent replied · 22 June 2023
Hi, thank you for bringing this to our attention. We would like to investigate this further, if you wouldn't mind sending some more details about your experience to talktous@streetsahead.info we can look into it. Thanks, Laura
5/5
GoogleKallum was very helpful with trying to find me a property. She was very approachable and answered all my questions. Thank you x
5/5
GoogleI'd like to Thank Danny From the Croydon High Street Branch for helping me with my family home. he has been very professional and efficient. Thank you Danny
5/5
GoogleSuch a good experience with street ahead I want to say a big thanks to Aydan who was very prompt and professional
5/5
GoogleSuch a great experience with Streets Ahead. I want to say a big thanks to Kallam who was very professional and friendly.
5/5
GoogleSevat was exceptionally helpful when we were looking at flats and came out a number of times to let us see the place we hopefully are getting!
5/5
GoogleI just wanted to say that Autumn Bailey from the Crystal Palace office was extremely helpful in assisting me to look for a property for my 2 special needs sons. She was kind, courteous and professional and also went out of her way to show …
5/5
GoogleI recently sold my property in Selhurst with Streets Ahead. Before using them, i sadly made a bad decision by going with a small family office (Cray & Norton) who only wasted my time and trapped me in a sole contract for three whole months …
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