Every review we hold for the South Molton office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAwful people
It seems if you're buying or selling a property they're lovely people but if you're renting with them, you are just trash. From the get go, they have been awful and foul towards me. Morning of signing a lease, we had a lovely (and recorded) phone call from lynne stating how she didn't want us to have the property and she wanted to put it on the market for more but we HAD to thank the landlord because she wanted us to have it. Now that same afternoon when we went in to sign everything, she decided to sit their and mock us asking if we could even afford it. I offered to show her that we had the money. Now down the line during inspection we had Beth who REFUSED to acknowledge me when I spoke or whenever I pointed out any issues with the house. She would only address or email my partner, I did confront her about this and questioned whether they actually put me on the tenancy agreement. Every issue I pointed out I was met me "I'll get a professional to look at it" obviously that never happened.
Rhianna · 29 April 2026
Agent replied · 2 June 2026
Dear Rhianna,
Thank you for your feedback. We acknowledge your comments, and we are sorry that you are unhappy. However, we do not recognise your account of events and wholly disagree with the characterisation of our team and processes.
We are unable to debate individual tenancies online. For privacy and legal reasons, we cannot publish or discuss any evidence, tenancy records, inspection notes, maintenance correspondence, or deposit information in public. However, what we can confirm is that any proposed deposit deductions are handled through the independent deposit protection scheme and must be supported by evidence.
We have noted your comments and will not be responding further in this thread.
Yours sincerely,
Greenslade Taylor Hunt
★★★★★ 5/5
TrustpilotGail was very helpful and responded to…
Gail was very helpful and responded to our emails very quickly. It made the first part of the journey very easy
Russell · 15 July 2026
Agent replied · 24 September 2026
Dear Mr Bridge, thank you for your lovely feedback. We're so pleased to hear that Gail was helpful and supportive, and that she made the beginning of your journey easy. We appreciate you taking the time to share your experience with us, and we will be sure to pass your kind comments on to Gail. All the best. ~ GTH
★★★★★ 4/5
TrustpilotI always felt that I was in good hands
I always felt that I was in good hands and that my interests were being well served. I was particularly impressed when my usual contact was on holiday and the agents for the people I was buying from raised a lot of awkward queries. Charlotte took over the matter temporarily and dealt with the questions very professionally and effectively. Docking one star because as always I dislike charges based on value of property rather than actual work done but this firm was at least the cheapest of the high street agents in Dorchester.
Mark · 24 April 2026
Agent replied · 2 June 2026
Dear Mark, thank you for your thoughtful review and kind comments. We’re very pleased to hear that you felt well supported throughout and that Charlotte was able to step in and assist so effectively while your usual member of the team was away. We will be sure to share your kind comments with the team. All the very best. ~ GTH
★★★★★ 5/5
TrustpilotVery good
Very good , Staff always willing to help with our purchase. Many Thanks Miranda and Colleagues.
Alan · 13 August 2026
Agent replied · 24 September 2026
Dear Alan,
Thank you for your kind review.
We're so pleased to hear that our team was able to support you throughout your purchase. We'll make sure your thanks are passed on to Miranda and the rest of the team.
We wish you all the very best in your new home.
~GTH
★★★★★ 5/5
GoogleAlice at GTH South Milton was exceptional. She handled a difficult sale in a stale market well and kept positive and professional at all times. I found all the staff helpful and efficient and would recommend GTH in all respects.
Philippa · 16 February 2026
Agent replied · 16 April 2026
Dear Philippa - Thank you for your kind words which we have passed onto Alice and our colleagues in South Molton. We know they will be delighted to hear how happy you've been with their service. It's been a pleasure to be of assistance and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
TrustpilotThe highest recommendation
A highly professional, dedicated, kind and friendly team of people who absolutely put customers at the centre of their work. They are committed to getting the best results and they succeed in a very competitive marketplace. On top of their unwavering expertise, they are down to earth and approachable - always happy to support through the ups and downs that go with property sales. I wholeheartedly recommend the GTH Minehead team.
Nicola · 15 June 2026
Agent replied · 24 September 2026
Dear Nicola, thank you so much for your wonderful feedback and kind recommendation. We’re delighted to hear you had such a positive experience with the Minehead team and that our support made a difference throughout your journey. We really appreciate you taking the time to share your experience and wish you all the very best for the future. ~ GTH
★★★★★ 4/5
TrustpilotMaisie has been very helpful
Maisie has been very helpful, friendly and knowledgeable. We are still in the process of moving and have just had our offer accepted. Hopefully, the next part of the process will run smoothly.
Samantha · 30 March 2026
Agent replied · 2 June 2026
Dear Samantha, thank you for your kind feedback. We’re delighted to hear that Maisie has been so helpful and knowledgeable throughout your experience. Congratulations on your offer being accepted. We are so pleased to hear that! We wish you all the best as you move through the remainder of the process. ~ GTH
★★★★★ 5/5
TrustpilotWhat a lovely company to deal with went…
What a lovely company to deal with went above & beyond especially Miranda she did everything she could to secure the sale we are one happy couple 🥰 5 stars 🌟 all the way 👍 Highly recommended many thanks 🙏 Steve & Jo
Steve · 13 December 2025
Agent replied · 24 December 2025
Dear Steve & Jo, thank you for taking the time to leave such a fantastic review. We’re thrilled that Miranda and the team could go above and beyond for you. Your recommendation is greatly appreciated, and we’ll be sure to share your kind words with the team. Wishing you both all the very best. ~ GTH
★★★★★ 5/5
TrustpilotProfessional and helpful
The agents in GTH Wells, have been extremely professional and helpful to us at all times. We have used them before, a number of years ago, our experience then was so positive we decided to go with them again. They have brought a great deal of relevant buyers to us and have quickly helped to sell our home again. We are extremely grateful.
Patricia · 15 July 2026
Agent replied · 24 September 2026
Dear Patricia, thank you for your wonderful review. We are delighted that you chose GTH Wells again and that we could help secure a successful sale of your home. Your trust and loyalty mean a lot to the team, and we are grateful for the opportunity to support you once again. We wish you all the best in the future. ~ GTH
★★★★★ 5/5
TrustpilotGemma was extremely helpful fitting us…
Gemma was extremely helpful fitting us in on short notice knowledgeable about the property we viewed let us take our time we felt it was a good experience all round
Janice · 26 March 2026
Agent replied · 2 June 2026
Dear Janice, thank you for taking the time to leave your review. We are so pleased to hear that Gemma was able to assist you and that you found her knowledgeable and supportive throughout your viewing. We are delighted that your experience was a positive one, and we truly appreciate your kind feedback. All the best. ~ GTH
★★★★★ 5/5
TrustpilotPut on house on the market with the…
Put on house on the market with the company in September we had Chloe to come out and when through everything with us as we didn’t have a clue she was so good and very professional , we then started working along Alice she was absolutely marvellous with the understanding with viewings as my mum very concerned regarding her cats , she kept us in the loop weekly/daily all I can say it the South Molton office staff are all fantastic and thank you all for your help and support
Heidi · 28 February 2026
Agent replied · 2 June 2026
Dear Heidi, thank you for your lovely review. We are delighted to hear that Chloe and Alice were able to guide you through everything and support you throughout the selling process. We will be sure to share your kind words with the South Molton team. Wishing you all the very best for the future. ~ GTH
★★★★★ 5/5
TrustpilotWill was great through the entire…
Will was great through the entire process involved with selling our property. He was responsive, polite and also helped with liaising with others to help complete the chain.
Lisa · 28 March 2026
Agent replied · 2 June 2026
Dear Lisa, thank you for taking the time to leave this lovely review. We're delighted to hear that Will was responsive, friendly and professional throughout your property sale, and that his support helped keep the chain moving smoothly. We really appreciate your feedback and wish you all the best for the future. ~ GTH
★★★★★ 5/5
TrustpilotGreat Estate Agents
From start to finish the experience was excellent. Always available at the end of the phone. Knew who we were and always listened and acted. A particular thanks to Isla who sold our house. She was so good at showing potential buyers around. Brilliant personality. Special thanks to Bill Cosgrove. He is so good at his job and really does progress the sale along. Just a great team
Rena · 6 December 2024
Agent replied · 25 December 2024
Dear Rena, thank you for taking the time to write this positive review for our Taunton office. We will be sure to pass on your kind words to Isla, Bill and the res of the team. We are glad that the result was positive for you and wish you all the best in your new home. ~ GTH
★★★★★ 5/5
GoogleAfter dealing with numerous agents in our search for a property I did find GTH very professional and very knowledgeable. Alice was amazing, even putting her wellies on to walk the 8 acres with me. Alice kept me informed thought the process with numerous phone calls keeping me up to date with everything. Great company and great agent.
Paul · 16 April 2025
Agent replied · 16 April 2026
Dear Paul - Thank you so much for your kind words and for taking the time to share your experience with GTH. We're thrilled to hear that you found our team professional and knowledgeable throughout your property search and delighted to hear that Alice made such a positive impression. It's been a pleasure to be a part of your move and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
TrustpilotThe staff are very friendly, professional and really work with you to make your move as smooth as possible.
Our experience using Greenslade Taylor and Hunt was pleasurable. The staff were extremely helpful, friendly and professional. And went above and beyond on many occasions we really couldn’t fault any of the service they provided.
MRSSOPHIECBISHOP · 2 December 2025
Agent replied · 24 December 2025
Dear Sophie, thank you so much for your wonderful feedback! We’re delighted to hear that your experience with Greenslade Taylor Hunt was such a positive one. We’ll be sure to share your kind comments with the team. Wishing you all the best for the future. ~ GTH
★★★★★ 5/5
TrustpilotThank you GTH Sherborne!
Really friendly welcome from Alison when we went to view the property we ended up buying. She came across as genuine, professional and interested in us. She was extremely efficient throughout the offer-making process and clearly experienced. The positive impression continued right through to the point of picking up the keys. Would thoroughly recommend GTH Sherborne
Col · 26 June 2026
Agent replied · 24 September 2026
Dear Col, thank you so much for your kind review. We’re delighted to hear that Alison gave you such a friendly and positive welcome, and that her professionalism and experience supported you throughout the process. It’s wonderful to know the high level of service continued right through to picking up your keys. We really appreciate your recommendation. We wish you all the best in your new home ~ GTH
★★★★★ 5/5
TrustpilotChain of 14 vendors. Successful sale
We approached GTH to sell our house after a previously unsuccessful attempt. The local manager Ollie provided a very sensible valuation. Upon listing, the viewings were carried out professionally manner, eventually securing a buyer in what has been a challenging market. We became part of a chain of 13 houses and 14 vendors, ( a company record) a potential nightmare. However careful management of the chain by Ollie and another agent resulted in completion 4months after we found the buyer. I am certain that this was in no doubt part due to the strenuous efforts of GTH staff. I would have no hesitation in recommending them.
Bill · 16 December 2025
Agent replied · 24 December 2025
Dear Bill, thank you for taking the time to share your experience. We’re delighted that Ollie and the team provided great service and guided you through such a complex chain with care and professionalism. Your recommendation means a lot to us, and we’re proud to have helped you achieve completion in a challenging market. We will be sure to share your kind words with the team. All the best. ~ GTH
★★★★★ 5/5
GoogleAll the staff are brilliant here. They have been professional, patient, quick with responses and lovely. They have kept us up to date all the time and we feel like they are doing their best for everyone in order for the sale to go through smoothly. Thanks especially to Alice and Archie as we have dealt with them mostly but all the staff are great.
Jo · 16 March 2026
Agent replied · 16 April 2026
Dear Jo - Thank you so much for your wonderful review which we have passed on to Alice and Archie and our team in South Molton. We are delighted to hear that you have been so well supported throughout your sale. Please don't hesitate to contact us any time if we can be of further assistance. Best wishes ~ GTH
★★★★★ 5/5
TrustpilotGTH Burnham on Sea
From the minute we walked through the door of GTH Burnham on Sea we were welcomed by Wayne, Maisie & Paula who have been extremely helpful throughout our journey of purchasing with them, nothing was too much trouble highly recommend GTH Burnham
Patricia · 27 August 2026
Agent replied · 24 September 2026
Dear Patricia,
Thank you for taking the time to leave us such a wonderful review.
We’re delighted to hear that Wayne, Maisie and Paula provided such a welcoming and helpful service throughout your purchase. We will be sure to pass on your kind words to the team.
Thank you for your recommendation, and we wish you every happiness in your new home.
~ GTH
★★★★★ 5/5
GoogleVery good service , Ben was most helpful at all times and very friendly.
Christine · 2 April 2026
Agent replied · 16 April 2026
Dear Christine - Thank you for your kind review which we have passed onto Ben and our team in South Molton. It's been a pleasure to be of assistance and we wish you all the very best for your future plans ~ GTH
★★★★★ 5/5
GoogleJust purchased a house via GTH-South Molton. A great estate agents, very professional and proactive. Vashti and Alice were super helpful gathering information during viewings and overseeing and keeping on top of the whole purchase/selling process. Highly recommend!
Katie · 19 August 2025
Agent replied · 9 September 2025
Dear Katie - Thank you for your lovely feedback. We're so pleased to hear you had a positive experience with our South Molton team. We really appreciate your recommendation and wish you all the best in your new home ~ GTH
★★★★★ 5/5
TrustpilotGreat service provided
Great service provided, Lauren was really helpful as were other members of staff. Really happy with the service provided.
Mr · 6 February 2026
Agent replied · 25 February 2026
Dear Ron, thank you so much for your lovely review! We’re delighted to hear you had a great experience and that Lauren and the team were able to help. We will be sure to pass your kind words on to the team. Wishing you all the very best. ~ GTH
★★★★★ 5/5
TrustpilotHouse Purchase (relocation to Devon)
We recently bought our house through GTH Barnstaple and were very pleased with the service we received. Communication was always good, and whenever we had any questions or queries, they were dealt with promptly and professionally.
Julie · 9 September 2026
Agent replied · 24 September 2026
Dear Julie - thank you so much for your positive and heartfelt review. We will be delighted to pass this on to our colleagues in Barnstaple and we are so pleased that you felt supported throughout your home buying experience. We wish you many happy years and memories made in your new home. Best wishes, GTH
★★★★★ 5/5
TrustpilotExcellence from start to finish led by…
Excellence from start to finish led by Ann and superbly supported by Stacey and Lorraine - you couldn’t have done more in a tricky situation as you know - so a massive thank you from Team Thraxton!
Mr · 2 September 2026
Agent replied · 24 September 2026
Dear Mr Thraxton,
Thank you for taking the time to leave us this kind review. We are incredibly grateful for your feedback and are so pleased that you felt supported throughout the process.
Ann, Stacey and Lorraine will be delighted to hear your feedback, and we will be sure to pass your kind comments on to them.
Best wishes, and thank you again.
~ GTH
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