1/5
TrustpilotAbsolutely disgusting and would say…
Absolutely disgusting and would say unpleasant service!Not recommended!
Trusted Agent profile · South Kesteven
Connells Grantham reviews in South Kesteven
★★★★★
1,809 reviews across 3 platforms
2 Watergate, Grantham, NG31 6PR, South Kesteven, NG31 6PR
Connells's office in South Kesteven, at 2 Watergate, is rated 2.2 out of 5 across 1,809 reviews on three platforms, including 202 Google reviews rated 4.4.
Reviews
Every review we hold for the South Kesteven office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleBest agency in Grantham. Very professional and helpful. Will definitely recommend them.PositiveProfessionalism, Value
1/5
TrustpilotOne word terrible.
One word terrible.We then used symonds and Sampson and they were excellent.I would also recommend gth
1/5
TrustpilotShocking level of customer service
Shocking level of customer service. I can’t understand how this company is still in business. Will hopefully never have to use them again.
1/5
TrustpilotBiggest pile of crap going!!
Biggest pile of crap going!!! I wouldn't even rate them one star but you have to so you can get a review on here!!!
1/5
TrustpilotBe careful
Be careful! Check your contract! They try to charge commission on the original inflated asking price rather than what the property actually sells for.
5/5
GoogleReally really impressive service from Erica the lettings Manager! She is super helpful & knowledgable, I would 1000000% recommend Connells.
5/5
TrustpilotPeople in branch were helpful and…
People in branch were helpful and informative
5/5
TrustpilotThank you
Anastasija Gore helped us a lot. We had good service. We have a flat now. Im very happy, thank you very much.
5/5
TrustpilotHelpful
It has been a long time since we used Connells but when we did they were excellent for our indecisive nature
5/5
Trustpilotwas good experience especially lauro…
was good experience especially lauro coordinated well really appreciate the service.
1/5
TrustpilotTerrible
If I could give the place -10 stars I would. What a terrible estate agents and experience.
1/5
TrustpilotWaste of time
Bristol North Street branch. Absolute joke of a team, especially the boss. Incompetent liars.
1/5
TrustpilotI would give less if I could
No communication, actively encourage Gazumping I wouldn't purchase any property through Connells and I recommend anyone thinking of using them to think again
4/5
TrustpilotConnels Team
Connels Team - they are very friendly and helpful.They do a great job for our property!!!!Thank you all Connels team!!!
1/5
TrustpilotNot with them again
Not with them again. Never sign any contact with them. Very uphappy with the total situation.
5/5
GoogleFriendly but still maintain professionalism. No question was a silly question and didn't rush me. Brilliant and highly recommended
5/5
TrustpilotThank you to Connells Letting Manager…
Thank you to Connells Letting Manager Sharon MortonTrought her we just rent nice property
1/5
TrustpilotNo progression route for an ethnic…
No progression route for an ethnic minority!
1/5
Trustpilotabsolute joke.
absolute joke.Unprofessional and liars, how they are running a business i will never know.stay away at all costs!
5/5
GoogleLaura
Agent replied · 10 November 2025
Thank you, Laura! We're thrilled to hear that you love shopping at our store and that we've been able to provide top-notch customer service. Kind regards, Lucy, Customer Feedback and Support Team
5/5
TrustpilotI've used Connell for 4 house purchases…
I've used Connell for 4 house purchases over the years and always found them to be great.
5/5
TrustpilotThey sold my house in the most…
They sold my house in the most difficult time. Cambourne Connells were amazing.
1/5
TrustpilotTerrible company
Terrible company, Terrible estate agents .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
