Trusted Agent profile · Filton
★★★★★
247 reviews across 2 platforms
1 Gloucester Road North Filton, Bristol, BS7 0SG, BS7 0SG
Taylors's office in Filton, at 1 Gloucester Road North Filton, is rated 3.4 out of 5 across 247 reviews on two platforms, including 102 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Taylors Filton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Filton.
Every review we hold for the Filton office, from every platform, shown as written. First names only.
5/5
GoogleHello Taylors We had great experience with you all especially i want to mention about IMOGEN who we found professional and kind. Highly Recommend to everyone
Thank you for the glowing review! We are thrilled to hear Imogen provided such exceptional service during your visit. We strive to ensure our customers have a positive experience every time. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThe team at Filton have been great with the sell of my property. Tom, Harrison and Steph have been very informative and helped me throughout the process. Even made me a tea when I needed to go into the office.
Hi Trevor! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
5/5
TrustpilotHappy Tenants
Had the opportunity to move into a new build house nearly 10 years ago with my young family, Property is amazing,and is now are home ,good staff and having a maintenance service also is a massive help,if anything goes wrong in the house.
5/5
GoogleImogen showed me and my partner around a property and was very welcoming and professional showing great knowledge. Thankyou so much!
Thank you for your kind words! We're so glad you had a great experience with Imogen. Our team takes pride in providing excellent customer service and we're happy to see it reflected in your review. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleAdiel and his team were very patient, professional and helpful. Being a first time buyers we were extremely cautious and the team were happy to show the property several times before purchase. We were also provided the information we needed from the seller quickly. I would happily recommend them for anyone buying a property and a massive thankyou from our family for supporting us through the whole process.
Hi Jayashree, thank you for taking the time to let us know that the service received was worthy of a 5* review. Your recommendation and kind words are very much appreciated. Good luck to you and your family in your first home, Mark
1/5
TrustpilotAbsolutely the worst estate agent I…
Absolutely the worst estate agent I have ever used! They are only professional when they stand to get commission out of you upon renting a property. I rented a flat in watford from Feb 22 to Jan 23 & in the beginning, they bent over backwards to make sure I rented the property & kept asking me for google reviews. I dealt with Jonathan Blye initially. When my tenancy was due to come to an an end, they then became aggressive & incredibly unprofessional. It is clear that when there is no commission to be made, all humanity goes out the window!!!I was given no notice for when the property was put back on the market. Jonathan claimed he had spoken to me to advise me of the updates & and viewings, but he definitely had not. As he then realised he made a mistake, instead of saying sorry - he then went on to verbally abuse & patronise me because the times he had organised without my consent for viewings did not suit. I complained to head office after he put the phone down on me & was verbally abusive to the point I was left in tears. Head office did nothing & refused to take the matter further. I was simply told that they would deal with it in house which in other words means, they will do nothing!Saqab Rafiq then took over the viewings who was just as bad! He arranged viewings with possible tenants & simply turned up with them at the door without notifying me whenever he felt like it! There was no 24-hour hour notice & pleaded at the door to be let in. He also informed me that he had heard the conversation between me & Jonathan & told him it was wrong but that I would never receive an apology. The deposit was the final nail in the coffin as they held onto it unnecessarily. I waited the contractual 10 days after I left the property early to help them out and heard nothing! I had to hound them via email on numerous occasions. They blamed the landlord for the delay, which was a complete lie as i had to contact her myself for proof. I then received it 28 days after I had left the property. They are a bunch of budget cowboys, to say the least, and they need shutting down! DO NOT USE THIS BRANCH OR COMPANY!!!!!
5/5
GoogleNina from Filton branch was very helpful and very professional. She answered all my questions with a smile and a happy attitude
Thank you for your kind words and for choosing our Filton branch. We are thrilled to hear that Nina provided such exceptional service and we will make sure to pass along your compliments. We appreciate your support and look forward to … More
5/5
GoogleI got a great service from nina And i had a great time in taylors
Thank you for the fantastic review! We're thrilled to hear you had a great time with us at Taylors and that Nina provided exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI chose Taylor's to sell my property and I am so glad I did, they found me a buyer in very quick time. I found them to be very approachable and professional. Also would like to thank Harrison who I dealt with directly for all his hard work. I would highly recommend them.PositiveProfessionalism
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotLettings management
Nathaniel Allibone has been excellent in managing my property keeping things as stress free as possible. I would highly recommend him.
5/5
GoogleI recently sold a retirement flat in Horfield, having had it on the market for a year with 2 different local estate agents and little to no interest we went with Taylors at Filton. Ellie initially then Lee, Maddie and Rhea (sorry if I missed anyone) soon matched a buyer in what proved to be a difficult and drawn out sale (through no fault of theirs) However through great communication between the buyer and ourselves and our respective solicitors they kept the sale on track and provided constant reassurance and support to all parties. I cannot recommend them highly enough.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe recently completed on our sale with Taylors Filton. I was impressed with the tenacity shown by Steph, Harrison and Tom to get our house sale over the line, despite needing to find a second buyer and then the many delays relating to conveyancing on the buyer's side. I firmly believe without their shared determination, the sale would have fallen through. Would recommend to anyone looking to sell in the area!
HI Harry, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
5/5
GoogleI have just exchanged on my property with Taylors Filton & I can't praise them highly enough. Alex & Callum were both very professional & supportive, nothing was too much trouble. Everytime I felt unsure or stressed they always put my mind at rest. Would definitely recommend. Many, many thanks :)
Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleAbsolutely wonderful team! Was offered a free mortgage appointment which was very informative would definitely recommend. …
Thank you for your kind words! We are thrilled to hear that you had a great experience with our team and were able to take advantage of our free mortgage consultation. We will be sure to pass along your thanks to Nina for her exceptional … More
5/5
GoogleWe recently completed on our sale with Taylors Filton. I was impressed with the tenacity shown by Steph, Harrison and Tom to get our house sale over the line, despite needing to find a second buyer and then the many delays relating to conveyancing on the buyer's side. I firmly believe without their shared determination, the sale would have fallen through. Would recommend to anyone looking to sell in the area!
HI Harry, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
1/5
TrustpilotShit company
Spent a year in a house share where they did nothing to remove an awful tenant who stole food and caused aggravation that several had to leave early. The cleaners they had come in stole equipment and didnt do a bloody thing Have the nerve to confirm that my balance was clear and then try and take rent arrears from the account.
5/5
GoogleExcellent friendly helpful team who interact brilliantly together, Paul organised our sell and we were successfully sold in 10 days !! Messages were successfully passed on & responded to ASAP And viewings arranged in an organised respectful manner THANK YOU !
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleImogen She is very kind and very helpful person
Thank you for your review! We pride ourselves on our friendly and helpful staff, and we're thrilled to hear that Imogen made a positive impression on you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
TrustpilotI had a very excellent experience with…
I had a very excellent experience with how the team handled my moving into a property they manage in Newport especially with the assistance of the wonderful ladies Shantae and Georgina who where professional and forthcoming with how they handled my renting experience 👍🏽👍🏽👍🏽👍🏽
5/5
GoogleAlex is really efficient and professional. We could rely on him to keep us updated on our house purchase, he was really good at communications between us and our vendor. All in all a really good experience purchasing through Taylors. Thanks Alex :)PositiveResponsiveness, Quality, Professionalism
It’s really lovely to read another 5* review! Many thanks, Lucy, Customer Relations.
5/5
TrustpilotWe have been landlords for more than 18…
We have been landlords for more than 18 years now.We used numerous Estate agencies in the past.In our many years of experience, Taylors Estate Agent are the best agency who have managed our properties. All the staff we deal with are very helpful.Miss Maria Kemp in particular is a first class manager.Her communication skills, professionalism and attention to detail are second to none. She also acts very swiftly in addressing any issues. Very highly recommended Thank you very much Maria for all your input.
5/5
TrustpilotYet another great service!
Yet another great service from the lettings team. Vienna & Lesley have been persistent and professional throughout. The covid impact has left me rather downbeat but the ladies have been optimistic ad continued forward, and their tenacity paid off. As I have come to expect (im spoilt now) they go above my expectations, which is very reassuring and comforting. Vienna is a great asset to the team and is always on hand - Lesley has built up a great team! I highly recommend!!!
5/5
TrustpilotMr Ryan smith.
Mr Ryan smith.. simply outstanding agent. Super friendly professional and informative. Extremely patient whist viewing. I thought he was the manager! A real asset to this company. :)
5/5
Trustpilot5 Star's doesn't do David, Katie and Taylors Swindon justice!
5 stars doesn't do David, Katie and the team at Taylors in Swindon justice, David was an absolute legend when it came to letting my house out, no only did he take excellent photographs, full listing details, my property went on their website on a Friday and Monday morning I had a call to say a Let had been agreed, rent payments have been on time every month, any questions I've had have been answer quickly.When we came to list my wife's house ready for our move we went straight to David, I didn't think it was possible to beat last time but they had a let agreed the same day we instructed them.David should be well on the way to winning Letting Agent of the year (if such a thing exists!)If your considering letting out your home - use Taylor's it's as simple as that!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Taylors Filton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Filton.
